The experience, cost, and customer service varies with the technician so choose wisely. Not worth the money

This is my choice location for a mani pedi! They are wonderful. Always fast service, clean, friendly, and by far the longest lasting gel manicures I have ever gotten! read more

Not impressed. Hated the assembly line atmosphere. First time and had to wait 15 minutes for an individual that wasn't pleasant. Pointed to a chair and told me to sit there and then disappeared. When I asked one of the owners whether they had overbooked (10 minutes late), he didn't answer. Never an apology for the delay. Heard one of the owners say to a woman wanting a service to just wait as there were always cancellations and he would be able to fit her in. As I was leaving the owner wanted to know what happened - I'd call it poor service. There are a number of nail salons in the area that provide much better service and atmosphere for similar cost. read more

My girlfriend is a regular client of Magic Nails and I was excited to finally get some time to myself to give it a try. I went Sunday afternoon for a Shellac manicure and pedicure and when I walked in, the salon looked nice on the inside. I was seated immediately-no wait whatsoever, which was super nice. The lady (I didn't catch her name), who was wearing a filthy and stained smock, began soaking the old Shellac polish off of my toes and then started my manicure. I have relatively short nails but she didn't ask how I want them shaped, and I kid you not, she spent one minute filing them. One minute. After looking at my nails, tsk-tsking, and saying, "A lot of cuticles", she only spent 1-2 minutes on those. When I asked her if she could "get here and here", I received an extended 'look'. She spent another 15 seconds on them and called it good. All the while, I was looking at the color swatches and chose two colors, one being my first pick and the other my second pick. She got up and came back five minutes later and told me they had neither. No problem, I picked a third and a fourth. Five minutes later, she came back and said, "Sorry, sometimes we don't have them anymore". She had picked a color herself that I didn't like and at that point I told her I would just stick with a regular pedicure and clear polish. Well, that garnered another extended 'look' and she repeated, "You don't want the gel?" five times and each time I said, "No thank you, just the clear coat, please". She applied lotion to my arms and when I say "applied", I mean just that, there was no massage. She rubbed the lotion in, sprayed alcohol on my nails, and went to work slapping on two coats of clear polish. Shoddy at best. On to the pedicure. I picked a color (yay, they had it!), and she proceeded to drill off the old polish after removing the foil/acetone. Not wipe or gently file, she drilled it off. I asked if she could file the nails instead since my nails are thin and break easily and she filed about 3/4 of the polish off and called it good. I figured it wasn't worth pushing, she would remove it before she applied the new polish. We walked over to the pedicure chair, I sat down, and the first thing I noticed was water on the floor on either side of my chair. I pointed it out to her and said, "It looks like you may have a leak or something". She called over some guy and he said, "Yeah, the drain is clogged". So, there was standing dirty water on the ground until the manager guy came around and hit it with a mop during his routine round of mopping. Disgusting. Wanting to see this through with a decent result, REALLY HOPING for a decent result, I settled in, happy with the massage chair selections. It was nice and relaxing. What was not relaxing was the massage during the pedicure, or lack thereof. That only lasted five minutes, if that, for both legs. The polish was applied quickly and haphazardly. All told, both services were completed 45 minutes after I entered the building. That included the time she spent looking for colors. I believe in tipping well and if something isn't right, I'll ask for it to be corrected. However, it wasn't until after I got home that I looked more closely at my toes and the polish does not cover the side of my nails, nor were the ends painted. I have no desire to go back and have anything corrected, despite what I paid. It was dirty, it felt like an assembly line operation, and I won't waste my time trying to fix my crappy pedicure (I won't even count the manicure). This place will not get a second chance from me and I would give it zero stars if it was an option. read more

Hahn did my eye lash extensions this morning. WOW! They are beautiful. She did a wonderful job. I will be back! Everyone at the Salon is so nice. Thanks Hahn!!! read more

I love their shellac color selection and the colors are put out on display to make it easier to see what they are. My shellac always last at least two weeks. Quinn, the manager is very friendly and I can always come to him if there's a problem. I have been coming to this salon for over six years and everyone does a great good! read more

This place is amazing!!! I went in to a nail shop and they totally messed them up (not to mention they were $50!!) .. so I went in here to get them fixed, and they were so nice, great atmosphere, did amazing on my nails, and very clean place!!! Definitely will be coming back! Very impressed! read more

This is one of the most unsanitary salons I have been to. A "manicure" consists of a lukewarm dirty bowl of water to soak hands in, abrasive, painful nail filing (I was cut twice), RUDE nail tech (Rachel) who blamed me for the gel polish not taking the way it was supposed to and flatly stated "wish me luck" re the manicure...scary. Her work space was dirty with filings of nails and dust from acrylic nails all over the place, not to mention the smell in the unventilated room of the chemicals being used for the fake nails. What customer service?!!! It was horrendous. The woman messed up my nails and charged me full price. After being treated so poorly I really wanted to just get out of there so I paid full price but did not tip. The nail tech (Rachel, who also cuts hair there too apparently) told me it was rude to NOT tip! Absolutely appalling! Please do not waste your money and your time here; this place is ABSOLUTELY not worth either!!!! -5 stars is my review! read more

I have been going here for my nails and lashes for a long time. Yes I have my few favorites because I KNOW the nails and lashes will turn out good with those people. Recently I had to go to someone else for lashes and a different girl a couple of weeks ago also because my usual (favorite) girl was out of town. It's soooo annoying that now twice I've had to settle for mediocre results. $80 x2. Why are the girls not all trained the same way?Furthermore not being allowed to work on a customer until they're up to par. I don't care that they need to practice to get better then do it on someone that they're not going to charge not on the rest of us paying customers. We pay the same amount and are being used as guinea pigs until they get better??? The girl I had last I swear took 10 minutes just to wash the make up off my eyes!! I don't know what in the world she was doing but I've never had my eye make up washed off, so again my point is why are they not all doing the same things?? She also had to place the tape over and over again until she got it right! Actually two sets of tape because she had one set of tape from when she was cleaning my eye make up off and then used another set of tape so again not being trained the same she's doing things different than anyone else did. I didn't know any better I'd swear she hardly touched one of my eyes it looks the same way it did when I went in. I would've rather gone without lashes for a month than have spent $160 for nothing not to mention almost 3 hours of my time. Get a referral if you need To go to someone other than your regular person is my suggestion. Otherwise hold your breath and hope for the best or throw it in your $$ in the toilet and flush. read more

Super disappointed in my first visit with Magic Nails. I am very picky about my nails and which everyone should be as its not cheap to have them done. I had a full set done, as i get the same thing every single time. The gentlemen doing my nails had finished and i was super upset. where the white was on the french tip was not filled in all the way, the pink was completely messed up. there are air bubbles in them. not filed down the way they should be. not even with my other hand. very frustrating. Well the manager overheard me talking about how upset i was and he told me to go have the guy fix them. Well the guy doing my nails take white nail polish and paints over the white acrylic and calls it good. If you know, white paint and acrylic are two very different and you cant just paint over it and call it good. Well for paying almost 60$, i will not be going back there. That is not a lot of money but is a lot of money when you go in expecting a job well done... super disappointing. read more

I noticed that the quality of the manicure depends of whom you are lucky or unlucky to get. I have went here several times in the last couple of years and they never recognize me, I tried to make reservations and the phone is always busy, it is better just to show up, since they have a big place. The waiting time is not bad, but if you asked for a regular manicure, to take a break for the acrylic, the attitude change immediately, they are in a hurry, the job is mediocre and they spend not time to make sure you are satisfy. If you pointed out that they missed several spots in the nails, they started talking among them in a different language and a rude way, even pointed at you and laughing. Forget ask for the tech you like, since you are a walk-in you got who ever they want, even if you are willing to wait. I am not sure that I will want to recommended this place. I had good and bad experiences and management just care for the money. They advertise discount coupons, normally I leave a good tip, but the moment you show up the coupon they gave you a dirty look. Why do they put coupons out there and when you use it they make you feel cheap even if you give a great tip? read more

I have been going to this nail salon for about 5 and a half years, and I was going about once a month. I went in this morning to get a shellac manicure and a pedicure. I was told the wait would be 10 minutes, and I was happy to hear this since I did not have a reservation. The wait time ended up being about 25 minutes. When the technician was done with my manicure, I noticed that the color did not look uniform, in some spots the color looked less dark than others. It also looked really dull. I asked the technician why that was and she said, 'I don't know, I can do another coat' and I told her that would be great. When she was done with the third coat, the color still did not look right, but I had been at the salon for over an hour and fifteen minutes and was running late to another appointment, so as I gave her my credit card for payment the technician said 'I think it is the color that you picked, maybe it is too old.' As she was processing my card, I told the husband and wife owners about my experience with this particular color and the wife owner said "I think it looks fine" and I told her even her employee had told me there was something wrong with this particular color and I wanted to let her know so that she would be aware and other clients wouldn't have the same experience. She again told me 'it looks fine' and then her husband laughed. I felt so frustrated and just walked out. I can't believe that someone would treat a customer the way I was treated. I paid 30 dollars for a manicure I did not like and had a negative experience that ruined my morning. I will not be going back to this salon. read more