I stop in whenever I'm in Concord. Recently, I stopped in to take a peek for something to wear for…read moremy son's wedding. This top jumped off the rack and the astute clerk matched the most perfect earrings with it. They definitely MADE the outfit. I was thrilled and one of my son's friends grabbed me on the dance floor just to tell me how beautiful I looked......... thanks to the gals at The Grasshhopper that helped me that day with my friend Sandra who lives in Concord. ( I live in New Orleans....wedding was in Richmond, Va.) Mary Ann Kauchak

I recently went to the store to purchase a few tops for my daughter. I was assured by the…read moresalesperson the items could be returned if they did not fit properly. The tops needed to be returned because they did not fit. When I went back to the store with the receiptI, I was informed that they could only be returned for store credit. The salesperson showed me the yellow sales receipt stapled to the cash register sheet. On the yellow paper receipt was stamped "returns for store credit only". My issue is that the yellow store receipt was not submitted to me for review prior to running my card through for payment. There is no way I would purchase anything for Store Credit Only. BUYER BEWARE!!!!! If I could give them a negative star, I would

My mom passed away, and after speaking with the owner, I found that Reflections was the perfect fit…read morefor most of her wardrobe. Kim was wonderful from start to finish. Given the circumstances, she was very sensitive, professional, organized, responsive, and simply the best choice to work with!!! She knows her business, customers, and fashion. Both my wife and I can only say thanks and offer you and your business accolades, applause, and more.

I really enjoy the vast selection and variety of women apparel and accessories. There is always a…read morelot to browse and try on. The owner is so nice and helpful and the prices are super reasonable,too! I never leave empty handed from Kim's wonderful shop!!

Love the store! Love the owner! I buy few select things from time to time but always like the…read morevariety and pieces with varied pricing. There are always beautiful things on display.

Although the store was not busy & there were 2 salespeople there, neither one of them acknowledged…read morenor greeted me once even though I passed by each of them within about 5 feet (a few times). Selection was OK; but the service was absolutely terrible.

There isn't a visit that I don't see something amazing. They are all beautiful pieces. In fact the…read moreones I question the most - I end up wearing all the time. Cool classics.

Very small shop with expertly edited wares. Definitely the place to go to find fashion forward…read moreshoes and accessories that you WON'T see in every magazine or on every chic girl about town. Love the handbags and jewelry especially. I have never been to the "mother shop" in Wenham but the one in Concord is just terrific.

HORRIBLE STORE. The have an "all sales final" policy even on full price items that was not…read moredisclosed to me at the time of purchase even when I told the clerk that I wanted to try it on in different lighting and may return it. It is deceptive customer service to have a customer purchase something they may return without telling the customer that a return is only for store credit. Pure greed on the owners part.

Drawn in by the pretty window display, I was immediately taken back by the overbearing, negative…read morecustomer service. My well behaved 5 y/o was treated like he had a contagious disease. The owner or manager, blond middle-aged chic, had "I don't want your business" written all over her face. She luckily had one nice salesperson who helped me. Upon leaving, the blond basically pushed us out of the store demanding we pick up our parcels so she could hang a wreath. She's doing herself nor the shops around her any favors. Don't waste your time, or God forbid your money, on her overpriced merchandise. Rather, spend it elsewhere in Concord with well-deserving businesses who know how to treat people humanely.

A wonderful place to shop. Always a fun adventure and choices are excellent. Lovely clothes and so…read moremuch more.