I am from California, and was just on a trip to the Northeast for the first time. I wandered into…read moreFootstock after having lunch in Concord. I really did not need shoes for this trip, but I saw the most perfect pair of lightweight leather slides that I need for a different trip later this year. The saleswoman was so helpful in assisting me to try the shoes, and informed me how to ensure that slides will stay on the foot, giving me a little pad for each shoe. I was wondering how I would get them home in my already full suitcase. I was musing aloud about having to press the shoes together, and leave their box behind. She offered to have them shipped, at my cost. I was very happy to accept that offer, because these are expensive shoes, over $200, and they deserve to be treated properly. And then....I was directed upstairs to the sale area!! Wow!!! Terrific styles and prices! I will most definitely return to Footstock when I visit my friends in the area again. An absolute gem of a shoe store! Thank you for all of your care.

The sales people at Foodstock Concord refuse to wear masks (as recommended by the city of Concord…read morein public spaces). i used to buy my shoes there but won't go anymore as they do not show respect for their clientele. i am telling my friends not to go either.

Nice local sporting goods store. It's great having a local store to go to. I have had several last…read moreminute runs there for things we need, they haven't let me down yet.

My husband absolutely loves this place! He had t been in years and wanted to see it again! He loves…read morethat they have so many outdoors items and that they are able to be an independent retailer during these days! He loves talking to the manager and we looked around the whole store - the sale items, the non sale items and more! Stop by if you can! You never know what you can find and support local!

Took one of my kids here to get her first pair of running shoes. Having been a runner for years…read morewith issues (plantar fasciitis, bone spurs, and chronic pain) I wanted her starting out right. Asher only had one other customer he was finishing up with. When he finished up he took the time to make sure he analyzed her stride and mechanics with a camera focused on the belt of the treadmill. He broke down the analysis for us and did it for each shoe. On top of that, we didn't ask for discounts, when you go to a store like this I just believe you're going to pay more. No, Asher asked if she was a local student, because local students get a discount. He also insisted last year's model would be cheaper and just as beneficial. I was VERY impressed with the store and customer service. Of course they have all the brands I've leaned towards (Brooks and Hoka) and a few others. It's a small store but they seem to have a lot of shoes inventoried in the back. Definitely will go back there. I've bought most of my shoes based on price and haven't been fitted in years. I may start once this next set wear out. Great store, and thank you, Asher!

Came in here for new running shoes after experiencing lots of ankle and calf pain on one side. I…read moredid the gait analysis and was able to see a markedly noticeable difference with a different version of Brooks shoes. So grateful for the attentive staff and this selection of shoes they had in store. I would highly recommend!

0/5 stars Just about the nastiest people you will ever…read moremeet, not to mention completely unaccountable to their ridiculously long wait times for any custom orders. I will not step foot in that store again. Recommend Dancer's Image in Newton MA. Paula was kind, patient and knowledgeable.

I've shopped at Dance This Way a couple of times for my daughters' dance clothes and received…read moredecent customer service and nice quality products. However, twice now I have visited the store during the time that yelp and their voicemail says it is supposed to be open, but it has been closed. There's a paper sign on the door that has different hours. I'm all for flexible store hours, but please please please update your store hours in the places that somebody who isn't already at the store can see before they drive out to Concord.

Staff is incredibly nice & helpful ( will offer fitting rooms, tell you the day's deals & are…read morefriendly at the register! )

From the moment you step inside, you're greeted by a warm shopping ambiance that effortlessly…read moreblends modern chic with trendy style. The staff are incredibly accommodating and responsive, ensuring a seamless experience from walking in to checkout. Their attention to detail is evident in every aspect of Loft Acton, making it clear that they truly care about their clients' comfort and shopping experience. The store is visually appealing and laid out in the perfect way to find everything you want, and more. Overall, Loft Acton is a hidden gem that offers both style and substance. . Highly recommended for anyone looking to experience the Loft we know and love in this small town store. Natalie

I went in to shop for a birthday gift for my niece and nephew. Beautiful store, high quality…read moremerchandise, friendly and very helpful staff. They guided me to find the right gifts in a short period of time. Couldn't be happier with the experience.

Very sweet little store with a great selection of toys, clothes, and gifts. Will definitely be…read morerevisiting!

cold customer service . I walked in today while waiting to be called for my appointment, walked in…read morestarted viewing quickly the shoes, walked away from the area toward front, soon as I walked from that are the lady with glasses and very short hair walked straight to where I came from and browsed to look to see if something went missing possibly? I noticed right Away and I was disgusted. So i asked her does she work here I wanted help finding shoes to my mom, she was super dismissive and couldn't offer help for the type of shoe my mother may need After I explained it she said was cold and did want hav a welcoming open spirit ata lol. I guess it's because I was brown.

Like many others have said, subpar help here. I walked in ready to buy, and was completely ignored…read more Employee stayed in the back. He definitely saw me. Didn't even say hello. Maybe because I am young and not their target demo? I bought my $200 sneakers on Amazon instead. Dude just lost a very easy sale.

I normally don't leave reviews for consignment shops I visit because I might go and find some…read moreamazing goodies and influence someone to go in expecting the same amazing goodies that have been picked through and not replaced and rate the business bad. Thrift/consignment stores are a gamble, usually worth the risk to scope out in my eyes. I came on Yelp to see if I could shop online at WearOvers and someone's one star review popped up from 2 days prior to mine now talking about her experience with staff and wanted to express my MULTIPLE (9 at least) visits here. This place is massive with a very well organized (I'd say repurposed house probably) with a front entry room that's color coordinated jewelry, walking into a large open room that to your left are racks of clothes that depends on the weather but organized by color and size The displays above these clothes are pearl jewelry/diamonds then thin walkway (2 people could pass if paying attention to surroundings with no issues) that if you turn left racks of clothes organized by color/size and shelves with purses and jewelry and shoes ALL color coordinated. I could keep going section by section but my main point is. 1: I've NEVER seen a thrift place in all the states I travel for work and explore shops have an easier way to shop/thrift. If I'm only looking for one specific item that's a certain color, I can run in look in whatever color section and run out without having to waste forever digging. But if you want to just browse they make it so easy!! 2. I CANNOT believe how well priced these items are! Some items, I've had to question because I think they are priced wrong (too low) for the quality and condition) 3. Every time I have visited, there may not be someone just standing there at the counter doing nothing but greet the incoming customer but I can see why: I've only seen one person on staff there at a time that if they aren't checking out a customer, they are organizing or re-racking items, assisting customers in the shop or walking through multiple rooms and a second story with clothes to assist shopping customers. For the love of Jesus, they are one person with so many tasks and responsibilities!! If you need attention the whole time you are shopping, please hire a personal shopper at a high end store! Not once has any staff (it's always been a different staff member when i go in) been rude or demeaning! They have been nothing but nice helpful attentive... I could go on. 4: i tried before I made this post to just reply to the one star review person's review to save me from this SUPER long review I'm leaving and couldn't so I'll say this here: it sounded to me, (I wasn't there so I can't be 100% sure) that this person was in her own little world thinking she was the only person out shopping today, got butt hurt when she sat on a stool (first time in a thrift shop to think random stools are for customers to lounge on to shop??) and was asked by staff if she needed help. Then got butt hurt AGAIN when (from her own comment having her ear bud in with whatever audio playing) in her own world of shopping and not paying attention to her surroundings in a PUBLIC SHOPPING area squatting in a walkway was asked by staff to let another patron pass, said that was rude?? But then leave a ONE star review on a shop for hurt feelings and not the actual shop quality?? So I sat here for 39 minutes making this post about a shop that I've never received money or discount or perks from to say IGNORE the lady's (who looks approximately in her 50-60"s so you wouldn't think she wouldn't have the attitude of she's the s only one that's important or exists in this world that this is her only second review on Yelp at all) review is unfair. And PLEASE, if the one star review lady ever comes back and sees my comment and would like a sit down adult discussion over coffee or martini to just discuss worldly appropriate behavior to comment or review again and I'd be happy to discuss.

I have shopped here for several years and have found some great bargains, but yesterday I had a…read morestrange encounter with one of the employees. I happened to be listening to a podcast and had one earbud in. Sometimes when I walk in, there is a person behind the counter, and I might or might not greet them depending on whether or not the person is working on a sale, just busy with something behind the counter, or I am lost in thought. When I walked in, no one was behind the counter, and I made my way to the blouses. There happened to be a stool there, so I sat down to look at the blouses and shirts. The moment I sat down, a store employee came to me, looked me directly in the face and asked if I needed help, which was unusual for this store. Major stores do this but not small stores such as this one. I paused the podcast and responded, saying "No". She went on to say that she had said "Hello" or "Hi" (don't remember which) to me several times. I find this hard to believe as the distance from the counter to the blouses is mere steps. At this point, she could clearly see the earbud in my ear. Then she left. Was I "supposed" to greet her? Am I required to greet the store worker? Later on I was almost finished shopping and had planned to buy a small scarf. I was in an area which is VERY tight. It is hard for two people to pass each other. I was squatting down looking at something on one of the lower shelves and admittedly somewhat unaware of the people around me, when the "friendly" worker spoke to me asking if I could let someone pass behind me. Again, I could be wrong, but she acted as if I was being terribly rude. By the time she finished asking me, the person had already passed. Also, the person herself could easily have tapped me on the shoulder and asked to pass. Maybe I am reading more into it than is really there, but she seemed to have a beef with me. At that point, I dropped the scarf on the counter and walked out. I will not be returning to this store anytime in the near future.