This place looked really cute, but the service is terrible. I paid $7 for two chocolates that were supposed to be chocolate hazelnut and strawberry balsamic flavors - expensive, but it was my birthday and I thought I'd treat myself. When I opened the box, both chocolates looked deformed, like they had melted and resolidifed, and they also looked nothing like the photos on the tag. (See the attached photo.)
I took them over to the sole employee at the shop and pointed this out. He just said, "Oh," opened another box and showed two chocolates that looked like mine, and said that was how they were supposed to be. That was it.
I went ahead and ate them, and they were both obviously mint-flavored (and the texture of the filling was solid, not creamy like it should have been, no doubt due to melting and resolidifying). I went back and told him they were mint-flavored, and he just said, "Oh." He clearly could not have cared less. I said that if I'd wanted mint chocolates, I would have bought some, and left.
Absolutely terrible customer service. Don't buy any chocolates here as a gift - I would have been embarrassed to give someone chocolates that looked like these. Far from being a treat, my visit to this shop was just an insulting ripoff. read more