Needed a place to eat at the Madison airport! Got a mushroom burger and upgraded to the fries (quite expensive but the fries were very good!). The service left a lot to be desired, which was quite a strange experience for the midwest... We were fed and got what we needed, but would probably choose another spot next time due to the prices and service. read more

This was "over easy" eggs, toast with jelly, and crisp bacon. The tots were cold and the service was horrible. She does a great job ignoring you, serving people who came in after you first, and now I am still waiting to pay. From what they told me, this is the only restaurant's in the airport, so eat before you get here. read more

Mad Town Gastropub - It was supposed to be over easy eggs, crisp bacon and toast with jelly. Instead, you see it and the tots were cold. - Gastropubs Near Me - Madison, Wisconsin

Sat down at the bar. Had to flag down the server after about 12 minutes of being ignored. Took about 40 minutes for my mushroom burger to come out. I had to board my flight so asked that it come out in a to-go container. It came out in a basket and I had tried to get the bar tenders attention for another 5 minutes to get a container and cash out. The container couldn't fit my side so I spend $20 on a burger without a side. They claim fresh ingredients but I received what was clearly a classic food service frozen patty that was EXTREMELY overcooked. Would have asked for a refund if I didn't have to run to my gate. read more

This is the slowest establishment I have ever visited. The employees at all levels don't seem to realize this is an airport where people have flights to catch. The bartenders will sit and ignore people who are waiting to order and then again when they are trying to pay, the waitresses seem to be a little more attentive but not much. If this wasn't a captive audience they would have closed long ago. I don't know if they are lazy because poor tips or what but this has been a problem for years. Go to any of the other outlets in the airport and it isn't like this, just this specific place . read more

The food excellent and service perfect! Mgr roaming and filling drinks, basically helping out and observing all moving smoothly. Extremely satisfie read more

Tradable service testable food but hot and fresh. The drinks are very weak and watered down.

Lunch for 5. - Ambiance (2*) About as nondescript as it gets even for an airport. - Service (2*) No sign to seat yourself. We just stood there awkwardly for a few minutes while servers stared at us from afar. Once seated, service was quick, but as barebones as it gets. - Cheese Curds, $14 (5*) Fried well, nice small bites. To be fair, I've only had fried cheese curds a few times, but I thought these were great. - Fish & Chips, $21.50 (4*) Nice breading on the fish. Solid cod. The fries were a bit weak. - Value (3*) The curds were a bit expensive but overall pretty standard. - Final Word Not many choices in MSN, but this spot is pretty serviceable. Not sure why the ratings are so low. read more

I was treated rudely by an unpleasant staff member, and she also rushed my order. Food is also terribly portioned for the price (even for airport food), and the cheese curds were too small and salty. One positive is that there are an abundance of outlets and there is an average level of noise. Next time, I'm just going to eat a sandwich from the Metcalfe's next door. read more

Walked in to pub at airport, sat ourselves at a dirty table, waited 8 minutes with no acknowledgement from staff. Got up to place order at bar and tried to grab attention of staff member walking by (for the 5th time), and asked if we order at the bar or does someone.....I didn't get to finish my question as she snipped at me, I'll be with you in a moment, we are extremely busy and go ahead and sit at the bar if you want. She came back, took our orders and off she went again. Yay! Good times. Thanks for making the start of my vacation so pleasant. Insert sarcasm here. Tables were dirty, the three staff I saw were not welcoming and if unhappy with their jobs or how busy they can be with travelers, take it up with your employer. Flights will always be coming and going. To offer a pub in an airport, staff appropriately and with expectations that there are time constraints. Watch for extra tax and service fee added to bill. Tip appropriately. Smiles and acknowledgment will go a long way. Cheese for pretzel bites had crusted hard top. Ew. read more

Save yourself from the rude, unprofessional staff and poor service. You will walk out with a bad taste in your mouth.

Being an airport location, the kitchen staff needs to greatly improve and be faster. It started out good with our server who got our drinks to us rather quickly. We waited over 40 minutes for our food - nothing. We had to cancel the food order because we didn't want to have to inhale it in 10 minutes. And it wasn't all that busy when we were there. Server said the kitchen staff was screwing around and not working. Don't go here. read more

Mad Town seemed to be the most normal part of an odd airport. We were taking a flight from Madison to Orlando that got delayed, and at 5:30 PM on a Saturday evening, this was the only sit-down restaurant still open (and it closed at 6 PM). As someone who flies frequently, this was one of the earliest-closing experiences I've encountered. Our server, Cheyenne approached quickly, offered beverages, and took our order. Since we saw negative reviews about some of the sandwiches, we went with the wings and a chicken Caesar salad, and were pretty pleased. Drinks were refilled, and we were on our way just as they closed up. Sure, it was a couple of dollars higher than a non-airport experience, but not obnoxiously so. Overall, a fine experience, albeit nothing special (other than Cheyenne's positive attitude). read more

We were flying out of the airport late at night and this was the only restaurant still open around 5:30. Service was actually pretty good from our waitress. The food also came out pretty quickly. I had the chicken Caesar salad, and my husband had the Korean barbecue wings. Both tasted good and were good portions. read more

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The food is terrible and the service is awful. Especially do not go here if you are pressed for time before your flight. They take their time. read more

Tuesday 4/15 11:15am... Can only speak to the service at this point, it's non existent. Walked in to multiple workers hovering around the bar area chatting away. No one greets you, tells you they will be right over or gives you any indication you exist despite walking past you plenty of times after you sit down. Finally got up from my seat (in the middle of the restaurant) and walked out. You would think on a slow Tuesday with roughly 5 other people in the entire place they would be happy for the customers. Instead it was clearly an inconvenience for them, having an additional customer come in and sit down. I realize it's MSN airport but this is my home airport and for the most part the only place to sit down and eat. read more

Breakfast menu was ridiculously limited and the food awful and the coffee tasted like a weak instant variety. Vendor needs some attention by the airport management. read more

I think the picture pretty much speaks for itself. I can tell you that the rating is well-deserved. That said you're stuck at the airport what choice do you have and they know that. Not good and pricey, I can accept if it was pricey and good, knowing that it's an airport. But really nothing else there so you gotta eat there if you're hungry. read more

Mad Town Gastropub - Grilled chicken sandwich with fries $24 dollars. - Gastropubs Near Me - Madison, Wisconsin

Absolute garbage! Hard to consider it food. Got a BLTA (how hard is that)? The bun is cold and hard, a single piece of wilted lettuce I wouldn't feed a rabbit, avocado smear (probably a guacamole substitute) that was browning and bacon that was folded over and over maybe to try and make it more robust. All this could be yours for the low price of ... what for it $17.99. Avoid at all costs read more

Mad Town Gastropub - Crap BLTA - Gastropubs Near Me - Madison, Wisconsin

The food here was not that great. For the burgers the bun to meat ratio was completely off. To much bread! The coleslaw on their chicken burger tasted like salmon!? It was so weird.....and unnecessary?! Wonder if they have some cross contamination in the kitchen. The other not so sexy part of this place was the prices. You always expect food to be a bit pricier at the airport but this was just ridiculous. I payed almost $50 for cheese curds, chicken burger and a soda...and the quality wasn't there at all to top it all off. I would not order food here again or recommend this to any of my friends. I had high expectations when I walked in as it smelled great and seemed fairly busy!! The cheese curds were actually pretty ok but felt way to crispy. The service was ok I guess but still the food was just not cutting it!! read more

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I found an open seat here at Mad Town Gastropub in the MSN airport during the early evening. Besides having a refreshing drink, I ordered the Korean chicken sandwich with chips and coleslaw. Everything was going well until they forgot to give me the coleslaw. Excet for this mishap, the service was good and the checkout process was uneventful. read more

Mad Town Gastropub - Gastropubs Near Me - Madison, Wisconsin

This airport bar is expensive as hell (even for an airport). I spent almost $40 on to drinks and an order of cheese curds. The drinks were fine, but the bartender was alternating between surly and indifferent and didn't care who heard him complain. The cheese curds were overcooked and hard. The other waitresses were mostly clumped in a corn, wrapping silverware bundles and talking. This was not a good experience andI won't go back. read more

Mad Town Gastropub - Menu - Gastropubs Near Me - Madison, Wisconsin

If I could give zero stars I would. We paid over $100 for a BLT, a Hamburger, 2 double we'll drink cocktails and that was it. What a rip-off. read more

Quickly served, burger was mid but cheese curds made up for it! Great service at the bar!!

We just ordered the cheese curds as one final dish on our way out of Madison. I'd say the price was a bit steep ($15), but it was a good and filling snack. Not the BEST curds but a solid 7/10. Service was great, we came at the opening time. Food was made fresh to order. I probably would not go here again as it was expensive, but I guess that's how airport dining goes. read more

Mad Town Gastropub - Fried cheese curds - Gastropubs Near Me - Madison, Wisconsin

This is a nice and relaxing place to stop if you want a quick bite before takeoff. The staff was very friendly, helpful, and aware of time constraints of travelers. No time was wasted in taking my order and getting the food to me. I liked the crunchy coating on the cheese curds. Nice big pieces. My grilled chicken sandwich was tasty and tender and tasty. Fries were flavorful and not over-fried. Plenty of TV screens to watch or there are booths to sit if you need some privacy. I would definitely stop in again. read more

Mad Town Gastropub - Grilled Chicken w bacon - Gastropubs Near Me - Madison, Wisconsin

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I'm normally pretty understanding of airport restaurants, but this one just isn't all that great. We knew we were in for a bad time seeing the servers running around like chickens with their heads cut off trying to keep up with the customers, the label on the menu at the front indicating the ramen was out and the sign indicating we should seat ourselves, but it got worse. The tables have QR codes on them linking to a menu at the airport's website. That menu is out of date, and contains quite a few items which are no longer available. A burger and fries here will set you back $24. Single pre-frozen patty. No cheese. If you're in a pinch, it's alright. Taste's ok. But be prepared to wait a long time for your overpriced beef, as Mad Town is seriously understaffed. Eat here only in a pinch. read more

This place used to be really great! I used to look forward to my Madison business trips just for Mad Town's cheese curds... now? $15 bucks for curds and they don't even come with the wonderful pulled pork nor amazing red eye gravy they used to come with... what the hell? Really? I can get curds like these in a bar by the campus for $8! Seriously! There was nothing but cold cheese atop the chicken which was salty as heck and cherry tomatoes for a side. WTF? The place was JAMMED and most people were not masking properly. Boooo! Gee, I wish for the good old days! Also, not sure what happened to my last review with picture of beer and those awesome curds! Gone like the old Mad Town! read more

Mad Town Gastropub - Cold parm cheese and plain curds. - Gastropubs Near Me - Madison, Wisconsin

A nice spot to grab a drink while you're waiting for a flight. I've been several times and it's pretty decent. The service is good unless they're really busy, which is common for any airport bar/restaurant. They don't have a great drink selection. As big as the restart is, they only have 4 beers on tap and a few wines. They do have a full bar so the cocktail options are decent if you know what you'd like them to make you. It is pretty expensive for a drink, which again is normal for an airport. However, a Spotted Cow in a small tulip glass for 10 dollars is really steep, especially for Madison. I do love the atmosphere and the service so I'll continue to go back when at the Madison airport! read more

Mad Town Gastropub - Spotted cow - Gastropubs Near Me - Madison, Wisconsin

(Airport location) Got stuck due to Hurricane Debbie and delayed almost 6 hours. Over the course of the day we spent over $200 dollars before tip. Would've spent more but the bart was obviously busy but he was very nice and was busting his ass. Despite having one of the best chicken sandwiches I've ever had (seriously, surprised the crap out of me) our visit was overshadowed by a rather whiny server, not even at the bar, complaining about people not leaving (Camping). Look, nobody's happy lady. If you weren't whining about us your whining wasn't necessary. If you don't like serving at an airport then serve at the nearest Waffle House. We tipped generously and would've tipped more considering we took a seat for awhile (we were both servers in our youth, we get it). Don't know her name (Karen?). Hefty white female. Curly long black hair. Loud. 8/6/24, working around 4pm. Seriously, get the Korean chicken sandwich. Watch out for Karen. read more

If I could give zero stars, I would. The service was great but the grilled chicken sandwich was not edible. Do not eat at this place! The chicken sandwich was $18.49 and I could not even eat one bite it was so tough. read more

Mad Town Gastropub - Bar area - Gastropubs Near Me - Madison, Wisconsin

Good airport bar/food for flight. Is it expensive? Not for an airport. There are nicer places in large airports - Minneapolis, Denver, Dallas - but those are all airline hubs. Great tasting food, good local beer, friendly servers. As most (at least half) of meals are covered by expensed reports, it is not surprising. It is expected. Food came quick, so a meals can be grabbed before a flight. Just another positive experience here in Madison. read more

Service is great. Don't get the grilled cheese. It's literally one small slice of cheese and not grilled or pan seared at all. Bread was white as can be. No butter or anything. Just warmed bread and a thin slice of cheese. Almost embarrassed that they use "Wisconsin" in the name of the entree I had the fish and chips in the past and they were good but there must be various menus depending on time of day because it wasn't on there. read more

Madison is a small airport and not too many full service places to eat on the air side. Lots of burgers and they would sub the patty for a veggie patty. The sauces in the burger were awesome but missed not having caramelized onions and tomatoes (maybe I picked the wrong type of burger). Chips on the side by default and they were Okish (but you can sub them for other sides for an extra charge). Not the most vegetarian friendly place but nice accommodating wait staff. A burger here sets you back by $18 bucks, so not exactly great value even for an airport. read more

Mad Town Gastropub - Airport food - cheesy style - Gastropubs Near Me - Madison, Wisconsin

Gave me a menu finally and never came back?! Where does that even happen at! Dont be in a rush its a hot mess of a place thats for sure and crazy expensive for no service lol! read more

Mad Town Gastropub - Gastropubs Near Me - Madison, Wisconsin

Stopped in for breakfast before catching a flight home. I was surprised and thankful that they open at 4:30 am...thank you! Many airports have early morning flights, but the restaurants don't open to serve the early morning passengers. I ordered the breakfast plate with eggs, sausage, toast and hash browns. Everything was very good. The hash browns had too many peppers for my personal taste, but were still good. The service was good...thanks Pat. The diet Pepsi was flat and they tried another glass, but it was flat too. That happens and I understand. My ticket before tip was $16.86. read more

Mad Town Gastropub - Gastropubs Near Me - Madison, Wisconsin

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Very convenient location for a quick bite in the way out of town. However, the food doesn't live up to the "gastropub" distinction it aspires to. I tried the madtown burger and it was a dry patty that looked like it came out of a freezer. read more

Wife and I had a burger and BLT. Airport food will always be a little more expensive. This was tasty. Service was friendly. Decent on tap beer. Would eat here again. read more

Nice to have a cheerful waitress Lexy while visiting for the Christmas travel rush. Others not so

Waited for over 30 mins to try and put an order in. Pretty sure there may be one person working in the whole place. The cook left and got some food at another place. There are 5-6 tables just waiting for service that probably won't come before their flights read more

Food and service here were top notch. The only thing I'd change is the prices were ridiculously steep. I had the Korean chicken sandwich, side salad was $4.99 to upgrade from chips, water to drink and the bill was $40! (Tip was $6). read more