Mad Nice Coffee was really good overall! We tried the muffins, bagel and lox, bagel with honey cream cheese, a matcha, and a vanilla latte... everything tasted fresh and high quality. The bagels were delicious, and the drinks were well made. It is a little on the pricey side for what you get, but the quality was definitely there. The space has a great vibe, and we'll definitely be back to try more items on the menu! Staff was friendly and patient. read more

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I went here today for the first time while shopping and there was surprisingly no line and my drink came very fast. The staff was extremely friendly, very aesthetically pleasing, and the coffee was delicious. I got an iced honey vanilla latte. read more

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Very cute place. Love the pink umbrella tables outside. It is located in Somerset Mall on south side right next to the sky walk. Mall walkers stop there for coffee in the morning. Very friendly service and much quicker than Starbucks on the north side. Typical coffee prices for the area. read more

tl;dr cafe vibe is cute and well done, service was polite but only somewhat helpful, and food was just very mediocre I placed my order online and debated on getting coffee, as their branding boldly proclaims "stupid good coffee," but ultimately decided against it, since I was already committed to the milk bread egg sando and half a dozen bagels. Bagels: As a big fan of Apollo Bagels in NYC, I'm no stranger to waiting in an absurdly long line for sourdough bagels. I so so SO desperately wanted these bagels from Mad Nice to be good. They absolutely were not it. They were small, thin, and overly chewy. Milk Bread Sando: Having never had the chance to go to Dang Wen Li, I was excited to try this at Mad Nice. While the egg itself was indeed custardy, there was nothing katsu about it. There was no panko breading on the egg, it was not deep-fried, and the milk bread not evenly toasted. Experience: I placed my order online. I opted for the half a dozen bagels, but there was nowhere for me to select which bagels or what kind of cream cheese I wanted. There wasn't no special instructions box at checkout either. When I got to the cafe, there was a line of people waiting to order and a small crowd waiting for their drinks. Everyone was understandably busy, so I waited about 5-10 minutes until there was a good time for me to ask someone about my order. Finally, one person was opening a new pack of cups, so I asked if I could get some help with my online order. I explained to her that there was no way for me to select what I wanted and she empathized, "It seems like there should be a way to pick your bagels..." and stood there looking at me. It was only when I asked her, "Is there someone I could talk to about my order?" that she said she'd go in the kitchen and ask. Unfortunately for me, a guy standing near the counter asked her about his drink order before she could go into the kitchen and that was enough to make her forget she was helping me at all. Wanting to be patient and understanding, I ended up waiting another 10 minutes and was about to say something when the person bringing out the food orders brought mine out. When I asked him about being able to pick my bagels, he said he gave me a little bit of everything, and asked me what I wanted. I asked if I could have 2 Gruyère, 2 salt, and 2 sesame and he said he could do that for me. He handed me the cream cheese and napkins he had put in the bag and left to take the bagels back into the kitchen. He already left, so I didn't have the heart to tell him that I actually wanted chive cream cheese and not plain, so I just accepted the plain. -- While everyone seemed nice and were definitely busy getting orders out, ultimately the food I tried was not worth returning for. The online ordering experience was also sub-par. I am very unlikely to return to Mad Nice Coffee, will not be recommending this to friends and family, and am now also extremely hesitant to ever visit the restaurant in Detroit. read more

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This is the 3rd coffee shop that's opened in this location - hoping this one sticks around! The coffee was good - 20 oz iced oat latte for $6 is a steal! Check them out. read more

Mad Nice Coffee - Vanilla Honey Latte - Coffee & Tea Near Me - Troy, Michigan

I am always excited for a new coffee place, and the aesthetic is cozy and modern with pops of soft green and pink decor! They were very busy (to be expected for a Saturday before Christmas) but the staff was friendly and kept the line moving consistently. I took the barista's advice and ordered a hot pistachio latte. I didn't taste a lot of pistachio flavor until closer to the end so I'm thinking it just needed a good stir. I substituted for oat milk and they do not charge which was a nice touch; however, I can't say I was all that enthused for $7 small latte. After going to their Mad Nice restaurant in midtown and experiencing their incredible gelato, I was SO excited to have it again with the delicious candied pistachio, chocolate shavings, and sprinkles. We both agreed it was tasty but more like ice cream and not the same intensely creamy gelato texture that we loved from the restaurant. Maybe they use a different machine than the fancy imported Italian gelato machine. read more

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They're definitely busy, so a little patience goes a long way the staff is doing their best! The bagels were delicious, though a bit too crisp on the ends which made them slightly tough to bite into. The toppings were great, and the place itself is beautiful with plenty of seating. Lots of coffee and bagel options to choose from too! read more

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the egg katsu sando is literally falsely advertised. we got a piece of toast with egg and cheese that I could've made at home for like $2. overpriced and bland. read more

Mad Nice Coffee - not as advertised egg sando. - Coffee & Tea Near Me - Troy, Michigan

best coffee and service def recommend coming here! And gorgeous space to sit down and enjoy

Will never return. I asked for hot water for my baby's bottle totally prepared to pay something or to leave a really nice tip. However, they charge me $5.50 for a small amount of hot water. I guess this place could use some training and customer service. read more

Just had the Cluck Yeah bagel and an Iced Vanilla Honey Latte and both were so good! Mad Nice Coffee has quickly become my favorite tasting espresso out of any coffee shops that I've been to in Michigan. Their attention to detail is top notch and they have the friendliest staff! Kevin is the best! Also the vibe of the shop is so cute. Seating is great too if you are looking to get some work done. read more

Mad Nice Coffee - Ambience of Mad Nice Coffee - Coffee & Tea Near Me - Troy, Michigan

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Beware this is FAKE espresso. Somehow sugar is mixed into their brew so you're getting an UNNATURAL additive. If you like artificially sweetened garbage then you'll love this place. read more

Attention......They charge tax on bottled water, ...,,,,,which is illegal in Michigan. Manager said she can not correct, to contact owner????? Check receipts, where is all this tax collected being paid too? read more

Very poorly managed store. Lots of confusion, no order, poorly trained staff. They got my order wrong twice before I gave up. Food itself was over priced and overall just mediocre. I'd skip this place and got to a regular coffee shop. read more

Delicious drinks and gelato. Friendly and helpful staff. Very cute inside. Definitely try a bagel.

Love the vibes in here. Super delicious bagels and loved my iced tea. Staff also was so friendly and helpful!

Great coffee and great ambiance as well! Love coming here! Sometimes the wait is long but it's worth it!

Coffee is amazing! I got the honey vanilla latte, I highly recommend! I got an everything bagel and wasn't very impressed. Will definitely be going back for coffee though! read more