Macy&#x27;s

Maybe ordered wrong? Should have had a burger but had a Reuben with hardly any pastrami what a…read morewaste of money!! Wife had chicken tacos that were marginal as well! Luckily I had a cold beer to catch my disappointed tears Too Many choices to ever go back to this place!!!

Customer service is incredibly lacking, not only is everything ridiculously priced but the clerk…read morewas rude so I didn't even care to look around anymore. Good luck!

Funny key chains

Mug

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Rags

5.0(7 reviews)

0.1 mi

I love there selection of clothing and the service is amazing I well be coming back hereread more

Amazing Place to Shop at. 100% Recommend!! Workers are nice and friendly.:) Coolest place in 805…read morearea!

Pendleton By The Wharf

4.8(5 reviews)

2.3 mi

Great selection of Pendletons, Cartwright, hats, boots, etc. Friendly and knowledgeable staff…read more Prices are competitive.

What a find. The Wharf has 3 stores all around a very large parking lot. The Pendleton Shop is…read moresmall but has a great selection of Board Shirts t shirts and Pendleton Gear. Socks, dog bowls, dog bed and clothing. I was looking for an item that they did not have but they could order in. I spoke to some great people in this shop and wanted to go down to see this 100 year old shop. If you go to the Pendleton shop go to the western/clothing store across the way, selection on shoes, clothing men women baby and kids was great with some major named brands. Every person I met in sales was great. I found exceptional value in the sales items Wrangler jeans at $12.95. Cowboy Hats starting at $65 Make sure you go upstairs to see the Western store. They also have a pet/saddle and feed store. Make sure to watch for their sales.

Cool design

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Industry Horror

4.5(12 reviews)

2.7 mi

I love this cute little store right in the heart of downtown Main!…read more Industry Horror is a great little boutique filled with the odd and cute shirts, hoodies, accessories! There's a little dressing room to try on your wares too. But the best part about this place it's non profit status as an organization designed to help those with special needs as employees in all areas of the business. Great clothing and a great organization!

We almost walked by this place without going in and I am soo glad we came inside and looked at all…read morethe accessories they had here. We found out that the people who made the items were locals and the proceeds went to a foundation to help special needs people. AMAZING!!!! Such a cool concept and great way to get people involved and help the community! We bought cat stuff, lots of cat themed items, it was great!

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Bespoke by Custom Styches

3.3(3 reviews)

5.8 mi

Unpleasant experience which occurred a couple years ago. I am writing this review bc I have already…read moreunsubscribed from their emails but I am still receiving them after pressing the unsubscribe button twice in two different occasions. Hopefully this compels them to remove me from their mailing list. The owner Stych drops by at a security training school at Moorpark to offer his suits that are targeted for the security industry. Very unorganized & not a man of his word. I purchased the G2 suit for roughly 400 (give or take) that was to be tailored , which the current reiteration is the G3. Fast forward. It took months and after a couple follow up calls before I got my suit. To my surprise, I was sent a Nordstrom Rack suit that wasn't even tailored. A suit that I searched up online and was only worth like 200 to 300 online. I got my refund after I communicated I'd be disputing the charge with my credit card company. Additionally, they didn't even bother to reimburse me for shipping the suit back to them when the store was at fault. I must note some of the stuff Stych tries to peddle like the shoes, belts, and ties towards those in the security industry seem to be on par with the quality you could find at Santee's Alley.

Their executive office was awesome! Super high quality suits, and I learned a lot from Mr. Stych…read morehimself about how and why I should wear certain pieces. Can't wait to feel more of my wardrobe with these suits!

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The Wharf

3.9(133 reviews)

2.3 mi

In the last 15-20 years I've been coming to Ventura, I always try and stop by the Wharf, and check…read moreout their selection of western wear (I've bought numerous pieces of clothing from there during that time frame). During my most recent getaway trip to Ventura, I made two visits.....the first visit, I found a woven straw fedora-trilby, the Circa 1921, to top off an olive-green Hawaiian shirt I purchased from a different store just a short time earlier. The second visit, I got a pecan-brown Scala Outback Hat. Both Amberlee and Jenny were such a great help; they are real assets to your store. Thank you, Amberlee, Jenny and the Wharf!!! See you on the next go-around!!

I came in for Pelletized bedding for my rabbits because the new Tractor Supply isn't open yet in…read moreVentura and I didn't want to drive out to Moorpark. When I entered, the young lady at the registered welcomed me. I couldn't find the bag I was looking for because I didn't know what the bag looked like since it's a different brand than I am used to. I asked a young man that was loading shelves and he called for someone to come help me. Another gentleman came and helped me within a minute. They did have quite a large Oxbow small animal pet products more than I have seen at Tractor Supply. So, even though I probably won't be back for these pellet bedding bags when TSS opens; I would come back for all the rabbit chew toys and supplies they have. I was checked out quickly and on my way.

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Scala Outback Hat

Patagonia Ventura

4.3(127 reviews)

3.3 mi

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

GETTING HERE:…read more Downtown Ventura! DTVTA! The address is correct on Yelp so that shouldn't be an issue for you, 235 West Santa Clara in Ventura. I went on a Saturday morning and parked across the way, in the medical office lot on Olive and Santa Clara. REVIEW: A solid 3.5 shopping experience but rounding up to 4 due to the great customer service and ease of the return I had to make. I was going on a trip to the PNW and needed (I thought) a sling/crossbody/backpack/day bag of sorts. I looked and looked and figured I should try Patagonia, because Ventura. Right? Prices are steep, but unfortunately, that is (sadly) to be expected in 2026. There were quite a lot of salespeople on the floor. They were talking to each other, but whatev. I found an employee to speak to when I had my choices narrowed down. I bought a sling bag that I was sure would do the trick, but sadly, I had buyers remorse and knew I needed something bigger before my trip. Great service. Great ease of return. Definitely will be back! Thanks Patagonia!

So freaking good!

Seating area

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Highly recommended!

Brooks Brothers Factory Outlet

4.0(40 reviews)

11.4 mi

As a veteran traveler, over the years I've developed a fondness for the iron-free shirts made by…read moreBrooks Brothers. While a lot of manufacturers claim their shirts are iron-free, the reality tends to be somewhat different for most; with Brooks Brothers shirts you really and truly do NOT have to iron them! Despite the fact that this store is an outlet, customer service here is excellent; they fold, wrap, and bag everything just like in their regular retail stores. They obviously care about their customer's experience even though shopping here is about the least expensive way to buy their merchandise. Obviously, they sell a lot more than just iron-free shirts here, but I can't comment on what it's like buying the other merchandise in this particular store because shirts was all I bought :-)

I had a very disappointing experience at this Brooks Brothers Factory Outlet. The customer service…read morewas poor. I went into the store when it was almost empty, with only one other customer inside, and there were multiple employees working. The other customer was greeted and helped, but no one acknowledged me, asked if I needed assistance, or checked on me while I was shopping. I felt completely ignored. Customer service should be offered to everyone who walks into the store, not just certain customers. I ended up leaving without buying anything. I would rather spend my money somewhere that values every customer. I do not recommend this location.

Come on in Today, we are Ready to Help!

Interior store

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Sale!

NMBL Vault By Stych

5.0(3 reviews)

4.9 mi

Absolutely top notch service from the moment I stepped in. To be quite frank, I had went to the…read morelocal Men's Warehouse and was utterly disappointed and treated with disrespect. Stych treated me such class and care. The entire customer service experience was phenomenal. From not ordering a suit in over years, it can be quite intimidating to walk into a suit store and know where to start from. Stych was very informative, as well as understanding of my needs and knew how to place into a suit. *pro tip : LE and CCW people that need suits, this is your go to spot. Let them know your concerns and they can tailor to your needs. Absolutely top class professionals here.

I came for a last minute need for shirt and jacket and they helped right away…read more Because I am not average size, they handled the alterations same day. I'm very pleased and would recommend to anyone. Thanks for making look great!

NMBL Vault's G2 Flex 3 pc suit. and separates. Jim Stych: 805-320-1905

2 UNDR Tees at NMBL Vault by Stych. 805-320-1905

NMBL Vault By Stych - Dayton Armor available through Stych Inc., and Bespoke by Custom Styches. All under the department of NMBL Vault. Jim Stych: 805-320-1905

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Dayton Armor available through Stych Inc., and Bespoke by Custom Styches. All under the department of NMBL Vault. Jim Stych: 805-320-1905

Stych

4.6(142 reviews)

4.9 mi

I was visiting Stych with my fiancé (now husband) to get a suit made for our upcoming wedding. The…read moreattention to detail and true concern for their customers became evident from our visits. When I received my wedding dress back after a bad alteration from another business, I decided to take it to Stych for repair. They repaired my dress beautifully and with great attention to detail, and I got to have the professional alteration experience I had hoped for.

Top notch customer service. Don't know exactly what kind of suit you want or need? They will help…read moreyou. From getting your proper measurements to custom fitting, they do it all. They also do women's alterations and carry lightweight safety shoes/boots

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Rain or shine, linen is always in style. At Stych Inc.

Stych - Stych Inc is your partner in revitalizing your wardrobe, offering effortless ensemble choices that empower you to step out with confidence

Stych Inc is your partner in revitalizing your wardrobe, offering effortless ensemble choices that empower you to step out with confidence

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Expert tailoring for wedding gowns - at Stych

Why does Yelp recommend reviews?

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39 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jim R.

1 year ago

A Top-Notch Experience Thanks to Polo at Macy's Ventura! We recently had an absolutely outstanding experience at Macy's Ventura, all thanks to an incredible associate named Polo. What started as a confusing pillow-shopping trip quickly turned into a masterclass in customer service and product knowledge. My wife and I were adrift in the bedding department, overwhelmed by choices between down and down alternative, pricing, and all the intricacies of pillow selection. It was then that Polo, along with several other managers, approached us. Though we're fairly certain he wasn't from the linen department, Polo proved to be an astonishing wealth of information. He answered every question, enlightened us with product details, and basically functioned as a walking Consumer Reports editor for pillows! We confidently purchased his recommendation. A minor hiccup occurred when the firm pillow, while excellent quality, proved too firm for my wife's sensitive neck. We returned to exchange it for a softer option. At checkout, we encountered a price mismatch on a Hotel Collection Down Pillow we decided on - the advertised price was incorrect and lower than what rang up. Without hesitation, the cashier called for assistance, and to our delight, Polo appeared! He immediately recognized us and, without a moment's pause, honored the lower, mismarked price. This kind of "old-school" retail excellence is exactly what makes us loyal Macy's shoppers. We've had fine furniture from Macy's (including Henredon headboards from the old Seattle store's furniture floor) that has lasted for years, and it's clear that quality, caring individuals like Polo are what truly elevate the Macy's brand. Our sincerest thanks and hats off to Polo for his exceptional service and dedication! read more

Hillary C.

7 years ago

Good morning Macy's Corp I honestly love the staff and Associates at Macy's in Ventura California located off Main Street and Mills RD. I shop here daily and I have made a ton of friends who have been super happy to help me in my shopping experience. They are all very nice and very friendly to me and my family Jessi C. They always geat me as I walk by them and I was happy to give them a all a five star review on Yelp. At the bottom of the Yelp report I listened all of my favorite associates and I hope that maybe they can all be considered for a friendly promotion in their area. A special thanks to Debbie in the men's fragrance department for well just being Awesome people and also my personal favorite. Thanks again Christina Estee Lauder Paula. Estee Lauder Debbie. Men's fragrance Nancy's men's fragrance Karen Lawrence, beauty department Eleah. Lamcome Hilda women fragrance Priscilla sunglasses hut Jackie sunglasses hut Jasmine sunglasses hut Clara impulse Sophie beauty read more

Perla C.

7 years ago

Good morning Macy's store My name is Perla Cortez and my friends and I are just getting back from a fashion photography shoot. Jessie Castillo recommended that we should go shopping in the Macy's store in Pacific View Mall in Ventura California located off Main Street and Mills RD. We got to meet Nancy in the men's fragrance department. I enjoyed our time with her and got some Chanel fragrance. Then headed over to the beauty department for some night facial treatments. I really appreciate Christina and Paula taking the time to personally show us how to use each of our products. Priscilla is a total sweetheart and we are so happy to get our sunglasses this morning. I'll totally be sending all the girls to Macy's for their next chopping experience Thanks again Nancy, Christina, Priscilla, and Karen Lawrence. We will be in touch for our next shopping day Sincerely Perla Cortez Bis Tech Consultant read more

Rosie L.

7 years ago

Omg I will definitely be recommending this location to all my friends and associates at the office when I get back to work on Monday. Tonight my friend Jessie Castillo recommended that I should go to Macy's in Ventura for the best facial beauty products and I totally appreciate his suggestion. I first started with the beauty products and met Jessie friend Karen Lawrence and boy was I really glad I took Jessie's advice. Karen and I gossip about how nice her hair was and how she we could get some sunscreen with the right treatment. Totally adore Karen, I see why her and Jessie are so good friends. Then I was in the market for a new men's fragrance for my boyfriend Eric. There I met the associate Nancy who was super Rad and we decided to go with Versace fragrance for Eric. Totally appreciate both Karen and lovely Nancy. They made it a great way to spend my Saturday night with the girls here at Macy's. read more

Gabriella R.

7 years ago

Hi there associates at the Macy's of Ventura CA, today was a great day for shopping and decided to go to my favorite place to visit and shop until I drop. I visit the men's fragrance department and Nancy and I picked out some Ck for my husband Alex C. She was very nice and very helpful and extremely knowledgeable in the beauty department. I also stopped by the Shiseido department to see if they could help me find a good facial product for night care. Karen Lawrence is a very sweet and very friendly as well. I totally love her style and loved the products her and I picked out together. Can't wait to surprise my husband with his new Ck Eternity fragrance and try my new facial beauty product. Thanks again, Karen and Nancy for the best Chopping Day Ever read more

JimmyMary R.

9 years ago

I like shopping here. They have a large variety of purses which I like. What I don't like is after I bought a few pair of pants and put them on, they were irregular!!!!! Once a few steps are taken you can see the seam turns in, the seam did that crooked thing! GRRRRRRRR!!!!! Is it because I bought them on sale at a great price?????? Did they/do they know they are irregular, hence the huge sale price?????? Of course you can go return/ exchange them which I didn't get around to doing, but can they guarantee a straight regular seam? Hhhmmmm I bought a keurig in November and it's already not working. It works right when it wants to. Going to see if they'll exchange it for me. Overall I like shopping there and will continue to do so. read more

Mica P.

7 years ago

Good afternoon, My name is Mica Patterson, and I was happy impressed by the quality of the Macy's store in Pacific View Mall in Ventura California located off Main Street and Mills RD. I came into the mall for lunch and decided to see what Macy's had to offer. I especially like how the Lancome department was very helpful and extremely knowledgeable in the beauty department. I can't wait to go back to work and tell my friends and associates at the office to see Eleah C. & Maday L. In the Lancome Paris department in Macy's store. I really appreciate both of there advice and I will be coming back again soon. Thanks again Eleah C. & Maday L. Sincerely, Mica Patterson read more

Alyssa R.

7 years ago

Good morning my friend Jessie Castillo III recommended that I should go to the Macy's store for a new fragrance for myself and for my husband as well. I started with my fragrance first and was very impressed with the associate Tammi on her recommendation of Tiffany & Co. Fragrance. Shortly after we gossip about her beautiful hair and who her stylist is, I walked over to men's fragrance department where I met Nancy. Totally loved her suggestion on Versace cologne for my husband and she was very sweet and very knowledgeable about her department. Thanks again, Tammi and Nancy for well just being Awesome people Love Alyssa read more

Rochelle C.

7 years ago

Today I was in the Pacific View Mall in Ventura California located off Main Street and Mills RD. I decided that my husband had so wonderful during Christmas I wanted to surprise him with a great present from my heart. So I ended up in the men's fragrance department and Debbie (such a great person) suggested that he would like Chanel. I happen to know that he loves the movie Devil Wears Prada so much I couldn't resist the temptation to surprise him. Thanks too Debbie I'm now going to Europe for vacation next month. Thanks again Debbie, much appreciated PS I will definitely be recommending you to all my friends on base read more

SamPheobe A.

8 years ago

I am pretty disappointed, especially in the Clinique department. Been shopping here for years, which is where I get all my make up, facial cleansers, lotion, and perfume. This last year they are always out of my products I usually buy. Got sick of wasting my time and gas going in just to be disappointed again and again they never have my products. Always telling me shipments will be coming in soon. Yet when is soon? Three months? Four months? I started calling in every week to see and yet still disappointed. They are "waiting for shipment". I'm changing to buy my stuff online through Amazon.. lost a loyal customer read more

Marie C.

7 years ago

Omg I will definitely be recommending this location to all my friends, because Paula is super talented as well as a Doll Face. What a sweetheart and even took me to her station for her to apply some beautiful makeup for my photo shot later today. Like I said I'm super excited about Paula and her associate Christina. Christina is a great friend of mine and also a great addition to the family here at Macy's store in Pacific View Mall in Ventura California located off Main Street and Mills RD. Like both U Girls Deserve a Promotion. Lov Ya, Marie Castillo read more

Lilia P.

7 years ago

What a lovely day I had today at the Macy's department store in Pacific View Mall in Ventura California. I enjoyed my time with Christina getting a very nice facial and look forward to trying on my new Estee Lauder products. Debbie is so much a great asset to the Macy's family and I'm sure my husband will enjoy his Dolce Gabbana K fragrance dearly. Lastly Priscilla in the Macy's sunglasses hut for my brand new Tiffany & Co. Sunglasses are the best sunglasses I've ever seen. I'm a total Diva and now look the part. Thanks again ladies Love Lilia read more

Patty H.

7 years ago

Omg I will definitely be recommending this location to all my friends and associates at the office. Today I was in the Pacific View Mall in Ventura California at the Macy's beauty department and I was happy impressed with the associate Christina who was very helpful as well a Doll Face. I seriously was just coming by to make a payment, but totally went chopping and had the best morning ever. Thanks Christina, I will tell my daughter and all her friends to come by to see you in the Estee Lauder section Sincerely, Patty H. read more

Susie J.

7 years ago

Good afternoon, My name is Susie J, and I am so glad I was able to find the specific product I was completely looking for. This morning I was in the mall in Ventura, and I was helped by Christina as well as Eleah. Both of associates were very happy to help me out with picking out the perfect products. I would also like to say that both Christina and Eleah in the Cosmetics Department are very polite as well as sweethearts. I can't wait to try out my new beauty supplies Love Macy's store, Susie j read more

Hope G.

7 years ago

Total love Macy's. I had a great experience with the Christmas shopping this year. Especially when I was in the men's fragrance department shopping for a very special gift. They literally had every single favorite fragrance that I love. I personally think I went above and beyond to my best friend Eric L and got him Versace fragrance for Christmas gift. Thanks again Dibbie I don't know what I would have done without your help this Christmas. You are so wonderful and I love coming to Macy's read more

Jackie Q.

7 years ago

The other day I was referred by my boyfriend Jessie Castillo to Karen Lawrence for her expertise on fashionable products in the facial industry. My boyfriend recommended that I should go see her about the products and boy oh boy was he correct. I absolutely loved the products I bought from Karen just the other day. I can already see the difference in the past few days of improvement of my beauty Thanks again Karen Lawrence Jackie Quin read more

Wendy M.

7 years ago

Today I was in the men's fragrance department and I noticed that my husband has been using the same fragrance for a few years now. I thought maybe he could use some new style and I would like to take the time to thank the staff and Associates at Ventura Macy's department for well just being Awesome people. A special thanks to Destiny over in the fragrance section for helping me with the Christmas gift idea read more

Joanne L.

7 years ago

Hi there, today I was in the Macy's store for a gift for my nephew Raymond. I was so thankful for Nancy for her assistance in helping me find the perfect gift for my nephew Ray Ray. She is very professional and very helpful in her department. I'm super excited about her helpfulness and I appreciate the store so much. Nancy you totally made my day. Thanks again Joanne Little read more

Michelle O.

7 years ago

Thank you so much Debbie in the men's fragrance department inside Macy's store in the Pacific View Mall located off Main Street and Mills Road in Ventura California. I appreciate your time helping me find my husband's perfect Christmas gift for him. I think he'll love the Chanel cologne. You are super Rad Debbie don't ever change read more

Heather H.

7 years ago

Totally love the idea for the Versace cologne for my boyfriend Smalls (Jesus) a great help and a special thanks to Destiny over in the fragrance section in Macy's in Ventura California located off Main Street and Mills RD. Today will be our anniversary and I do not want to come empty handed. Thanks again Destiny, Heather Hammond read more

Macy's - deptstores - Updated October 2026

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I was in town for a getaway trip, and, while I was at it, was aiming to go to the Neon Moon Country…read moreDance Party in Ventura. But I needed a cowboy hat to top off my look. So, I got a nice black Justin felt hat. Laura and Karen were great with the purchase, and Aurelio did an amazing job shaping the hat. And I had a great time at the dance party!! Hats off (no pun intended) to Boot Barn, Oxnard!!

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Barefoot Boutique

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Tried checking in but it said I was too far away? ‍ How is that possible?…read more Anyway I love this boutique! They have so many adorable tops, dresses, pants etc... but beware!! Very expensive! Even a bit overpriced! $80 t shirts... and they have these cute lightweight sweaters that say "Beach" on them, priced at $90!! I bought almost the same one on Amazon for $30! Just saying... Sometimes they have some reasonable sale items, definitely worth checking out!

Our go to little beachy clothing store at the harbor. We always stumble in here and can find cute…read moreclothing and accessories every time we come. The clothing and style is very appropriate for the harbor type atmosphere. For the most part, the clothes are breathable, soft and nice fabrics/materials. I love the layout of the store. It's spacious here so it's easy to shop without bumping into people and plenty of room to look around. I also appreciate that they have nice fitting rooms here and they are comfortably sized so you can really try on the clothes and see it from every angle. I've bought a few tops here over the years. Today I got a cute long sleeve piece for under $70. The owner Elizabeth is very nice and helpful. I also appreciate that we could look around at our leisure. She told us about her second store on state st in SB so we'll definitely be checking them out. Prices are average but you get what you pay for and I've always felt that the materials are soft and nice quality. Very glad the harbor has this little gem of a clothing store to help balance out all of the more touristy stores.

Hot Topic

3.3

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One of the most pleasant experiences I've had at a Hot Topic. I was visiting from out of town and…read morewanted to grab something to wear to go out. The staff were super attentive and helpful. Juan helped me a lot with getting items down and I had to get multiple items down and different sizes. Rye was super helpful as well. I feel bad because I forgot the blonde cashier's name, but she was so friendly and welcoming as well. If I'm ever in town again I'll definitely stop by. The only negative was there wasn't a very big selection of shirts that weren't band tshirts or crop tops so it was frustrating trying to match find one to match my lace skirt I was purchasing. But great staff! Thank you so much!

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The Avenue

3.2

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The worst company I've dealt with, lying, disrespectful employees, they don't comply with the…read morerules, they violate the privacy rules with the client, they don't honor their policies, they send you torn and dirty clothes. The customer service department and its managers when answering leave you on hold for more than 10 minutes without returning to the call. In short, do not buy in that store. Now there are much better online stores, with better prices and, above all, better customer service.

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3.7

(25 reviews)

It is with great sadness I write this review as my initial experience, that being my first time…read moreever going in to this cute woman's clothing store was for such a special occasion. June 29th I went shopping with my Mother and aunt for dresses to attend a destination wedding in Italy in August. Golchin the associate was attentive and made the last stop of the day the best one. We purchased 3 dresses that day , were asked if we were members of their rewards program. Politely we declined as this was not a place we'd usually shop at. Happy with our choices we departed. Now we're 1 week from the wedding & my dress is unable to be altered in time to wear. With receipt in hand & card used for payment I went to return the dress. Nothing wrong with the dress I actually love the dress but it just isn't going to work. Golchin assisting another customer greeted me and acknowledged my intention to return an item. Once the transaction began I was asked for my phone number, zip code and she was unable to locate my purchase in her computer. I presented her with the receipt, a statement from my bank with the purchase and the card used in the transaction. Only to be told since we declined to sign up for their membership I was only going to be able to receive store credit. Not only was I not made aware of this prior to the purchase, I have never had an associate dismiss my inquiries with a simple shrug and there's nothing I can do. I feel like this is the reason brick and mortar stores are becoming obsolete. I hope since corporate does read & respond to 5 star reviews mine is also given the attention that it deserves. Please Post and Notify Potential customers about your policy. That if you decline to give your personal info prior to purchasing you will be unable to return an item for anything other than store credit. Thank you

Jen, Sally and Pam are absolutely amazing!!! Thank you for your time and styling me. Absolutely…read moreamazing coming back again for another drop soon.!!!!

M.Fredric

4.2

(17 reviews)