Cancel

    Open app

    Search

    Macy's

    2.8 (141 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

    Macy's Photos

    Recommended Reviews - Macy's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The earrings

    I bought a pair of diamond earrings in November from the fine jewelry department. The clerk who helped me, Andrea Magana, was fantastic. She provided helpful information while not trying to push the sale on me. Her sales approach was perfect for me. I love my earrings and am so happy that she was there to help me with my big purchase.

    Women's Dressing Room at the start of a new day.

    Macy's at Santa Rosa Downtown Plaza should be ashamed of their selections for women. There is so much "Go Backs" piling on racks at the dressing rooms that the selection for average size women are nowhere to be found on the floor. There should be a need to hire more help here as there is virtually no one available to assist anyone.

    Letters to Santa!  Macy's will donate $1 for each letter received up to ONE MILLION DOLLARS to St. Jude's Children's Hospitals!!! #BELIEVE

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sunil R.
    1125
    10314
    35515

    8 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Becky R.
    25
    17
    20

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 3
    Love this 1
    Oh no 2
    Photo of K M.
    0
    44
    9

    10 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 2
    Love this 3
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 0
    Photo of Jake H.
    432
    1
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Sky A.
    241
    17
    10

    4 years ago

    Helpful 1
    Thanks 2
    Love this 2
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 2

    8 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Mina G.
    243
    422
    11194

    8 years ago

    Helpful 10
    Thanks 0
    Love this 11
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    7 years ago

    Run down. Nice guy at the return register. Bathroom needs a makeover. Sucks parking is for a fee.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rae F.
    311
    42
    4

    8 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Tom S.
    369
    2487
    4210

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jon G.
    0
    10
    2

    6 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of K H.
    2
    12
    0

    7 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jan C.
    104
    209
    220

    19 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 10
    Thanks 1
    Love this 5
    Oh no 0
    Photo of Rick R.
    2
    39
    11

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark S.
    1
    104
    99

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony G.
    3
    45
    17

    5 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    Page 1 of 4

    Ask the Community - Macy's

    Review Highlights - Macy's

    So I just want to say thank you again and I hope you get the recognition you deserve.

    Mentioned in 2 reviews

    Read more highlights

    Nordstrom Rack

    Nordstrom Rack

    3.3(71 reviews)
    1.4 mi
    $$

    I experienced some disappointing customer service at Nordstrom Rack while I was shopping this week…read more I shopped for a while and found some winners. I went to wait in line to purchase the items and was hoping to find a different size in a pair of shoes I liked. The person ringing me up, Hugo, looked up the shoes and said they had my size available. He called for someone to go find them and said to wait at the register. He had already rang me up for the sweaters but hadn't charged me yet. I waited for about 5 minutes and then offered to pay for the sweaters so he could continue helping other customers (it was very busy and the line was long). I paid for my items and waited off to the side. I waited another 5 minutes or so and Hugo came over to let me know they couldn't find the size I was looking for even though it showed it was available in their system. I was bummed, but I understood and appreciated them taking the time to look. I told him I'd still be interested in purchasing the size I originally found. He told me I would need to wait in line again to make my purchase. I was very caught off guard. At that point I wasn't going to wait in the long line I had already waited in and waited off to the side thinking I was doing Hugo and the other customers a favor. Super disappointing and time wasted.

    Summer Finds at Nordstrom Rack!One of my favorite stops for fashionable pieces and wonderful value…read more This location can be a bit hit or miss, but lately, I've been scoring some wonderful fashion finds perfect for summer. The staff here are always friendly and super helpful, making the shopping experience even better. I will be back for more summer essentials and hope they get wide range of summer shoe selections.

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

    See all

    Macy's - deptstores - Updated May 2026

    Loading...
    Loading...
    Loading...