As the door softly closes behind you at Soma, you step into a world where women's underpinnings feel beautiful, elegant, and truly comfortable. The Soma bras, panties, and shapewear I've purchased have all been excellent quality. They've held up wash after wash, proof of the great value Soma offers. If you're looking for personalized service, I recommend visiting right when they open on a weekday morning. Soma can get quite busy, and as the day goes on, you can tell that the staff feels the rush. Happy shopper tip: Don't miss the super sale racks. You'll find them on either side of the cash wrap and tucked away in the fitting room area! read more

A friend recommended SOMA for under pinnings and I finally made the effort to stop by because I was in the market and I wanted a store that had employees to help with fitting and recommendations. And they did. I was pleasantly surprised by the selection of bras and panties as well as all the other comfortable offerings they had, Just in time for the gift giving season and the colder weather. I didn't realize besides underwear they have lots of super comfy lounge wear that is nice enough to wear in and outside the home. There was warm and fuzzy socks and loads of PJ's in beautiful fabric and design. The selection was vast and the prices are very fair with discounts and sales throughout the store. I was told this is a woman owned company and they definitely get us. It was worth the trip. read more

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I went in to the store and started looking at bras and underwear. No one smiled, asked if I needed help or approached me. There was 3 employees, 2 behind the counter yick yacking amongst themselves. One other was helping 2 customers. I stayed for about 5 minutes, after never even being acknowledged, left the store. The products seemed flimsy and overpriced, will never go back there. read more

They measured my granddaughter. She fits well now and has confidence. This is not a shop for big breasted women. They can't fit large sizes. read more

The employees here are incredibly rude. Made me feel unwelcomed and as if my business didn't matter. Which now it won't because I won't be shopping here again. Also the customer service line is trash and they do not care either. Just don't even shop there. read more

10/10 The ladies were lovely and incredibly helpful! They had a lot of great options and some great sales. Highly recommend!

So grateful to get a bra fitting. Staff was very helpful and friendly. Bra fits great, but way more expensive than I would usually pay, so dinged a star. read more

Okay, before you say "Ewhhh" to this guy reviewing a lingerie store.... My lovely spouse over the past few years has purchased lingerie here. At purchase time she was satisfied with the quality to price ratio. But then I noticed that she did not wear the items after 2 times and the items were in the goodwill bin soon there after. Nice store. Nice people. But my discerning wife finds the garments unsatisfactory. She told me that the fit and comfort were not good. read more

Update 2024: The staff the past year have been HORRIBLE. So rude, snitty and just downright cold and mean. Annoyed to help. It's not just one employee it's all of them. What happened? read more

I'm a middle-aged married guy who has thought about wearing panties for a long time. Sure, I tried playfully with a girlfriend for a few minutes many years ago, but I've literally never worn a pair of panties for any length of time before. I decided to use Soma's buy online, pickup in store service as I'm not ready to share this desire with my wife - who knows, if I decide I'm doing this regularly, I will discuss it: but, I could be one and done. Anyway, on to the Soma store in Montgomery Village. I went to pick up my order, and I'm sure it was obvious that I was nervous and uncomfortable... I was totally impressed by the professional service I received. The SA who greeted me was friendly and professional and helped me get in and out quickly ... probably sensing my discomfort. Both the Soma website and the store offered many styles, colors, and fabrics to choose from and their multi unit sales were such good value that I bought more panties than I planned to, to figure this thing out. At this point, I don't know if I'll be back because I'm still not sure if this will be a regular thing ... But, if it does ... I'll gladly go back to this store ... and who knows, maybe even get the courage to shop in person. read more

Apparently, unless you are over 65 and look like you shop at Talbots or Chicos they don't need your business. I said I needed help finding a new bra- she basically pulled my size and left me, didn't ask if I needed help getting measured or anything. I'll just go back and grab my usual Victorias Secret ones. If you want to be treated like Julia Roberts in Pretty Woman at the first boutique go here. read more

I'm so glad I came here ! My friend and I decided to go bra shopping since we're both moms and needed a good pick me up. Julia helped us both with sizing and styles. She was so sweet and helpful! It was exactly what these tired mamas needed ! Thank you Julia we will be back thanks to you ! read more

I hate writing reviews and prefer to delete those emails but I have to rave about my experience at Soma in Santa Rosa this past week. I was going to a big event in two days and my mom and I needed a bra. My mother told me she didn't like Soma bras but after Courtney helped us she sang a different tune. She admitted 'maybe she had on the wrong bra' because now she likes her Soma bra. Courtney helped me find a strapless bra to go with my dress for this event. After, I went home and tried it on with my dress the bra was not well hidden. The next day I went back and thank goodness Courtney was there to save the day. I was shocked she remembered my bra size, she pulled a bra in my size without question. As I tried on the bra(s), I did feel like little miss muffet as I searched for the right bra. This bra is too dark, this bra is too flat, etc. Every time I came out to point out what was wrong with my dress on Courtney had a different bra in mind. After about 5 tries we found the right bra that wasn't strapless, wouldn't show with my dress, and didn't make me look flat. I will say finding the right person to help you find the right bra is a lot like dating. You have to find the right person to help you find the right bra for you. read more

A year and a half after having a baby I needed to invest in good bras again. Courtney greeted me and I told her I needed a bra fitting. She asked what I was looking for and brought me to a dressing room. After measuring me she brought me 4 different bra styles to try and explained their benefits. I tried them on and found a style that was super comfortable. She then lead me to the drawer to pick out more colors. 10/10 experience. Way better then VS. Thanks Courtney! read more

The ladies here took amazing care of my Mom when she came in to get fitted. They spent a lot of time with her making sure that she got exactly the fit she needs, in fact she loved the bra so much she threw her old one away and wore the new one out! :-D Highly recommended this place tho based on other reviews suggest you call ahead and make sure they can accommodate you and are open when you come by, and give them at least 30-45 min for everything (don't show up 10 min before close!) read more

I went to Soma bra store in Santa Rosa today I all ways shopped there for my bras.. there were 3 ladies working I haven't been in a while and the help was horrible... and rude... no help whatsoever... I am very disappointed and I won't be back!!!! read more

What an excellent fit! The ladies give exceptional customer service and really know their stuff. I'm on the larger end of the cup sizes and often never leave the store with a bra, but I did yesterday! I'm so happy, thank you thank you! read more

I visited SOMA today and purchased a new bra. Courtney was especially helpful, offering a variety of styles and explaining the benefits of each ( comfort, underwire/ no underwire, etc.). I was in and out of there in 20 minutes. The store is immaculate and the stock is displayed in a logical manner. I will return again to shop for pj's. Great job, Courtney. read more

I just arrived at 5:30 pm on Sunday. They are supposed to close at 6:00. 30 minutes was more than enough time for me to select my item and purchase. Why post hours if you aren't going to adhere to them? I'm sitting here in the parking lot writing this review. I'm going to need to shop elsewhere since I can't rely on their stated hours of operation. read more

Soma - Women's Clothing Near Me - Santa Rosa, California

We arrived in Santa Rosa on Friday January 6th to go to our grandsons 2nd birthday. After my wife shopped at J. Jill she went into Soma to purchase petite small pajama bottoms. I was inside the store watching in a chair. There were two salespeople at 1:44. The shorter older lady was helping my wife. My wife found the style but not the size in stock. When she asked if it could be ordered the sales lady basically said that if you want it online you have to do it yourself at home. My wife purchases (or rather purchased) a lot from Soma. If this is the corporate idea of helpfulness she will purchase elsewhere. I contacted Soma Corporate on Monday and they will investigate and do internal retraining as needed. read more

Was in need of a good bra Unfortunately nobody was able to fit me The staff was not very accommodating either The bras were very uncomfortable Finally was able to get a bra online from ThirdLove read more

I have to applaud this Soma location and especially Lori who assisted me. I usually have a positive experience with Soma, but my last purchase made in Las Vegas was disappointing. I was ultimately sold the wrong size and had issues until I met Lori at the Santa Rosa store. She apologised for my previous experience and devoted her time and expertise, determined to find me just the right fit. And she did. read more

Wow! What a great day and adventure in Santa Rosa, CA! Although this is a small boutique, I was greeted immediately by ANN(e) and she helped me navigate my choices. I was REALLY crunched for time, and had to focus on selecting the right bras, the right fit, and panties too! All in about 20-30 minutes. I could not have done it without you Ann(e)! I am telling you - she waited on me hand-and-foot - or should I say tits-and-ass! Oh my! (Sorry, just wanted to keep it light and funny!) No, seriously - she ran back and forth with new sizes and lovely essentials... I couldn't have made all the right selections without her. And - when it was time to leave - I really had to go. I was on a serious time crunch! And she was getting me looked up on the computer - and ordering the extra panties to be shipped to me... Lo & behold! NONE of the merchandise I chose was on sale, and she was sweet enough to find me a coupon. She rang me up - and then we realized that the shipping address was wrong! No worries! She went back into the computer and intercepted the order and then called me immediately to reprocess the order correctly, efficiently, and to the correct address. I'm telling you - this kind of customer service is EXCELLENT! I'm quite sure that Ann(e) does not get paid enough to work with demanding customers like myself. THANK YOU Ann(e)! I am so looking forward to getting dressed today - for the first time in over a year - to wear underclothing delicates that FIT! WOO HOO! read more

Heard about Soma and have been wanting to check it out, Finally went. Anne helped me with my bra fitting she was wonderful!! Anne knows the business. She brought me several bras to try on some fit better than others but I found two that I just love. I have to say a huge thank you to Anne because during the fitting I was having hot flashes, it was horrible! She was so nice and brought me a glass of water, a wet paper towel and she turned the AC up. Couldn't of asked for a more professional person to help me. I will definitely go back there again and I would recommend Anne at Soma to my friends. Thank you!!! read more

I went into the store try to return some underwear and told that I had to have an account with Soma Intimates and next time have a receipt.

I have loved SOMA and love their product however this store was not very helpful at all and VERY SNITTY!!!!! I love the one in Reno and would drive out of my way to go their but this store i have been to twice and find very very uppity and rude!!! read more

The bra I got the wire broke less then 4 months quality isn't good at all my second bra I bought there is about to do the same thing they fit properly. And the store can't do anything about it and the lady's were rude and very unhelpful read more

Great selection of bras in a wide range of sizes. I came in looking for a minimizer after being told at two other stores that they had nothing in my size (I'm not that hard to fit, honestly). After a helpful and attentive fitting and try-on session, I walked out with two bras in distinct styles that both worked out beautifully. I'll be back. read more

I had an excellent experience here yesterday and wanted to share my good experience with others. The person who looked after me had lots of patience while we returned lots of items I had ordered online and then when I ordered a few other items they didn't have in their store, she extended the free shipping and 20% discount that i had had with my original order. Even after I returned home and called them to insist that they had not packed all my items they spent the time to explain more than once what had happened (that I had paid in the store but the item would be shipped to me). Excellent customer service. I will be back. read more

I love these bras, but their return policy is the worst! I'm considering finding a new brand to wear. I bought a front closure vanishing back bra and 3 months after I bought it, the front clasp started twisting sideways making it unwearable. It is a defect as I own a handful of Soma bras and none of them do this. I called and they said after 60 days they won't do anything. So $50 for a bra that lasted 3 months?....no thank you. Fix your policy on defective merchandise please! read more

Anne is simply the best. After a not so good experience I went to Soma and was greeted by Anne. We told her the size we were looking for and age offered to size me. We went into a dressing room, she sized me and we found out I was actually a size smaller than what we are looking for. She brought me a few different styles and a few different colors and the second style I tried on I absolutely fell in love with. Being that I'm a G cup it's very hard for me to find bras that fit and are comfortable and sexy, this place was awesome and had a great selection compared to most other places. I was really pleased when I left, I came home with three bras six panties and one bra on order. The service, the product, and selection were great! I definitely recommend!!! read more

I had an amazing experience this afternoon. Anne was so incredibly helpful. She spent at least an hour with me pulling different bras and helping me adjust them for the perfect fit. I just finished breastfeeding and couldn't wait to get into some real bras. Time will tell, because this is the first time I have bought this brand, but I already feel like the quality of these bras is far superior to Victorias Secret for the same price. As any woman knows, buying a proper fitting bra can be tough. They are so helpful here. I will never go anywhere else again. read more

After a disappointing experience at Cherie et Moi, I popped in here. Glad I did. Rebecca was friendly, helpful, knowledgeable, patient and tactful. A good selection, and everything was 25% off. read more

super helpful comfortable bras seating area for less enthusiastic shoppers bras feel high quality a tad expensive but I think it's worth it

The sales people great, the garments.............not so much. I bought 6 pairs of panties and within several months despite infrequent wear and washing according to manufacturers instructions 3 of the 6 began to fray. I contacted customer service department via email and was instructed to send the products to them by a trackable form of mail for a quality review. Are you kidding me?! The garments were $6 a pair! It would cost me more then that to ship them! In my opinion this is a ridiculous protocol and certainly not consumer friendly. It would be far more cost effective to just replace the items and keep a customer. I guess the take away is, if you are tempted to try these garments make sure you are very happy with your purchase because apparently it's a final sale. read more

I've had quite a few interactions with this SOMA store and SOMA online. I feel I have enough experience with them to have a valid opinion. Here's the good stuff first. Lyndsie seemed very helpful when I went in to get all new bras due to weight loss. She spent a lot of time with me and made many recommendations. I bought 5 bras and several pairs of panties as well as lingerie wash and a lingerie bag. Some items were not in stock and were ordered. They arrived in a timely manner and there was no shipping charge. The lounge bras were really comfy as was the demi cup bra. Here comes the not so good stuff. i.e, what I can remember. Upon wearing I realized that the size recommended for the lounge bras was not right. I ordered a larger size because I like them. I now have 2 useless bras. The two smooth cup bras are incredibly uncomfortable. One does remotely fit. This happens because the bra you try-on is not the one you buy. Also there was not one black demi cup bra in the store. I found out later that the new smooth cup one bra recommended by Lyndsie has NO matching underpants. It is discontinued. We discussed how much I want matching lingerie. That makes that bra worthless. I wash the formed cup bras by hand. I wash the lounge bras and panties in a lingerie bag and air dry them. One of the panties split the first time I wore it. I have never had that happen before. When I tried to buy panties to match the nude formed cup bra sold to me, Marisa was so obnoxious and unhelpful, it ruined the entire process. I should have returned everything after that but, I was still in salvage mode and these werre the only bras I had. I decided to order what I like online to avoid the store, I needed to xchg one pair of panties. They advertise easy xchgs in the store. A somewhat older woman (no name tag) took the item I wanted to xchg and my receipt, put them behind the counter and disappeared. When I had to ask her twice where to find the item to xchg, she told me to find it myself. Yes, this is exactly what happened. There is more but, here's the bottom line: service online is very good. Service and recommendations in the store in my experience are atrocious. One person was nice but made bad recommendations. The other two were obnoxious and rude. I can pick out uncomfortable bras all by myself. I have never purchased such a poor quality panty in my long life. The store is a big, big disappointment. I had hopes of professional help and good quality lingerie easily accessible in Montgomery Village but, I'm on my own again unless I want to go to Nordstrom in Corte MAdera. read more

The items are beautiful and the staff is helpful however the underwear and pajamas do not wear well. The lace on the underwear rips easily and so do the pajamas even the ones without the lace. All 4 of the Babydoll's I bought have gaping holes in the lace area and the recent Cool Nights sleeveless night shirt ripped 2 1/2 below the collar. All this happened within months of wearing an after the return time expired. At these prices they should be able to stand up to the twisting and turning one does at night. I will no longer be supporting this store at any location. read more

Don't bother going here if you an older large breasted women. Sales people nice but not that knowledgable and stock is very limited for large sizes. I will not return. read more