My whole experience with MacroPest was excellent, top to bottom, and I would definitely recommend them for pest control needs. This past week I had my first experience with termites, and let me tell you... the radio commercials dont do it justice... the dozens of little black bugs crawling around, their wings scattered on the window sill. The knowledge that they have been developing their nest for years before these swarmers come out... ick. So much ick. And when its in your kids room... well you want those things GONE and FAST. I researched a number of companies that night, and my wife reminded me our neighbor was tented recently so we reached out and learned they use Macropest (they actually see them every 2 months for several of their pest control needs). I called them the next morning, and they came out to my house 3 hours later. The technician Eliseo was amazing. He came in, quickly identified the species (subterranean, whew! no tenting needed), checked out the situation in our crawlspace, and explained the plan for eliminating them (spraying Termidor HE in the crawlspace itself, as well as trenching and injecting Termidor in key areas of our house perimeter). He also found some scrap wood (likely fell from a past bathroom remodel) that was a food source, and that this would need to be removed. And unrelated to termites (but shows Eliseo's professionalism) while he was down there he took pictures of a corroded wire that I will need to have replaced. Really appreciate him pointing that out. The price was very reasonable, so much so that we canceled two other companies we planned to meet with. I couldn't imagine other quotes being much better, if at all, and given I work it's hard to find time for service visits anyway. So the next day I officially signed the estimate, next up scheduling. But get this -- initially I was told that they were pretty booked, might be a week and half before they could do it, but Zuri (you're amazing!) checked with Eliseo and as long as the rain held out, he could do it NEXT DAY. And the rain did hold. So there you go... I found out I had termites on a Tuesday, and on Friday they applied the treatment. Now I'm not trying to put them on the spot and make that the expectation... but I really got the feeling they went above and beyond to get it done quickly. Also shout-out to Andy (didnt want to leave him out, he helped Eliseo on actual extermination day, and was a very nice gentleman). I will definitely be calling them first for any future pest control needs! read more

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Our house had mice in our attic and after several inspections we ended up choosing Macropest for their competitive pricing and flexible scheduling. They came out on a Sunday to pick up traps, something Terminix to my knowledge, does not do. Very impressed! read more

I've been using MacroPest Exterminators in Santa Clarita for a while now, and they've consistently gone above and beyond. They're incredibly accommodating with scheduling and always reach out to remind me ahead of time--super helpful for someone with a busy calendar! Andy, my regular technician, is fantastic. He's professional, thorough, and just an all-around friendly guy. I really appreciate how detailed he is during each visit--he clearly takes pride in his work. Before I started with MacroPest, I had recurring issues with American cockroaches. Since signing up with them, I rarely ever see one--and when I do, it's already dead. That alone speaks volumes about the effectiveness of their treatments. If you're looking for exterminators who are reliable, professional, and genuinely pleasant to work with, I highly recommend MacroPest. They've made a big difference in my home! read more

Macropest Exterminators exceeded my expectations from start to finish. Their team was professional, punctual, and extremely knowledgeable about the pest issues affecting my home. From the initial inspection to the final treatment, they explained every step clearly and made sure I understood the process and expected results. What stood out most was their attention to detail--Macropest didn't just provide a quick fix; they offered a comprehensive plan to eliminate the issue and prevent future infestations. The technicians were respectful of my home, used safe and effective products, and followed up to ensure everything was working as intended. I also appreciated their fair pricing and honest recommendations, without any upselling or unnecessary services. Overall, Macropest Exterminators delivered outstanding service and real peace of mind. I highly recommend them to anyone looking for reliable, efficient, and trustworthy pest control solutions. read more

Highly recommend. Great service, fast and affordable. We used them through our home warranty company. They serviced our house for a mice and rat issue. They are very reliable and check in on us weeks later to make sure we are still happy with their service. read more

I called the office for a continuous pest issue in our home. From the moment I spoke with Zuri, I knew I had reached the right team. I enrolled in their bi-monthly program for ants a few years ago and their quality of service has not changed. Recently we had issue with termites and again I was not disappointed after the treatment I received. They took care of my fumigation very well and their price was very reasonable in comparison to another company. Have not had a returning issue and would recommend highly to my friends and family. Its great to meet experienced technicians who know what they are doing. Thank you Macropest! read more

MacroPest provided excellent service and was very communicative throughout our termite and mold treatment. The process can be stressful, but Zuri constantly communicated with us and answered every question (we had a lot). Our home warranty policy hired this company for our termite treatment, and we are very grateful that they did. Our termite and mold issue is now resolved and it was very much worth every cent and effort. We will keep MacroPest in mind for any future pest needs and repairs. read more

I have been using this company for a few years now and since we have had there service we haven't had any rodent issues . And when I started noticing more bugs they came out and took care of the problems . Andy is our service guy and we absolutely love him and trust him at our house . He's polite , professional, and always has a positive attitude . He treats us like family and makes sure our house is taken care of . He always make sure to go above and beyond by checking for spiders and then be careful to not make a mess . Also he always closes ours gates as if he wasn't even there . read more

I was referred to Macropest from my home insurance. The Macropest team has been very knowledgeable and I had a positive experience with them. I have had 2 pest services and one work order so far. The sales team (Zuri and Laura) do a great job explaining the work. They follow up very promptly and professionally. Eliseo assessed the situation and was very thorough. Overall, a great team and I would highly recommend read more

Terrible customer service. Zuri in the office is all promises and reassurances, and then they don't follow through, call back, or respect the time windows they give you. Don't fall for the promises! Save yourself precious time and energy when dealing with a pest problem--use someone else! read more

Great company to work with. They sprayed my house during the Covid-19 pandemic - the technician wore a mask, stayed 6ft away and really respected our space as well as took our heath into consideration. We have a dog and I was concerned about the chemicals and he took the time to go over everything and answer any questions. He also provided additional services they could offer in the future but didn't pressure us to sign up or anything. I would recommend them and interested to see how my home does in the next 30 days. read more

MacroPest Exterminators - Sprayed inside house - Pest Control Near Me - Santa Clarita, California

HORRIFICALLY INCOMPETENT! I live in a duplex style condo; I share a wall with the neighbor. The neighbor rented her house to the worst renters ever in life and they found all the roaches in America and invited them to stay. I started to occasionally find one in my house. Luckily the renters moved out and the owner is repairing the very extensive damage - including addressing an unbelievably fierce roach infestation. They are using Macropest. I suggested I pay to have Macropest also spray my house at the same time so the roaches don't try to come here then I spray and they go back over there. Zuri at Macropest told me they only need to spray outside because these roaches come from outside. I've ONLY ever seen a roach right along the shared wall; never a perimeter/outside wall! It made no sense to me what Zuri was telling me. I called 5 other exterminators and they all agreed that Zuri's suggestion is pathetic! The roaches will never be conquered by only spraying the outside wall. It is my opinion that they intentionally do business this way so they can make more money because you'll need them to keep coming back... it's a scam! read more

Problem: A swarm of bees inside an exterior wall of the house. Solution: MacroPest Grade: A+ Everyone at MacroPest was easy to work with and professional. Zuri requested photos then explained each of my options, prices, warranty, and the work entailed for each. She answered my questions, and we scheduled an appointment. I opted for a live removal and relocation of the hive. She called me a couple of times before the date to keep me informed. She never pressured me to choose one option over another. Eliseo arrived as scheduled and got right to work. Unfortunately, when he opened the wall where the bees were active, there was no hive. The little devils were actually in the gap between two brick layers: the chimney and the interior wall of the house. Breaking the brick wasn't a reasonable option, so he offered me a compromise solution. In the end, my cost decreased, the problem was resolved, and today Eliseo closed the hole in the wall. read more

Horrible service. We had them sent out by our home warranty that was supposed to be covered and free of charge. Tech showed up, marked up our new walls with his boots and ladder. Weeks later they contact me with an outstanding invoice and threaten to send it over to collections. I've emailed, called and looked over the website with no response or way to resolve the issue. Horrible service I wish I was never put in contact with them. read more

I've had to work with exterminators before  and had decent experiences but after working with MacroPest Exterminators, the bar has definitely been set much higher! My experience with MacroPest Exterminators was filled with excellent communication, fantastic customer service and honest & great quality work! Every message was returned, every question was answered in detail and with patience - I asked the same question(s) over & over again! To the entire team at  MacroPest Exterminators, thank you for the excellent experience. If I ever need such services, I'll definitely be calling you guys!! Keep up the great work!! read more

I was referred to MacroPest from my home warranty company after Terminix was a disaster and I asked them to reassign me to a different company. MacroPest has been INCREDIBLE to work with. From the beginning they responded to my work order immediately. They called me the SAME DAY as the work order was placed to schedule an appointment. They were able to get me scheduled within a few days for the technician to come to my property to spray. Josie provided the best customer service. She was so kind and compassionate, something I really missed since I grew up in Nashville and was raised with Southern hospitality which I don't get often here in LA. The technician was on time for the scheduled time block which, remarkably, was only a two hour span of time, not all day long. They were communicative and friendly. He was very knowledgeable and was patient with my questions. He was helpful and happy to listen to my concerns about where the bugs might be coming from. He even said he would look extra hard for the nests and try to eradicate them. I never had a technician that put so much care into the process. Usually they just come, spray, and leave. But you could tell that he actually wanted to try and resolve the issue from returning for as long as possible. He gave me clear instructions that the bugs might get worse before they get better but if after about 10-14 days they weren't gone to call back and they would come back again at no charge. We did notice that after two weeks we were still having problems with the ants so I called back and Josie was friendly and helpful. She did not give me any problems rescheduling. I was afraid that was something they just say but maybe would be irritated with customers who actually call back but she was more than happy to reschedule. She once again was able to schedule the technician within a few days (not a crazy wait time) to return. When I did my finances this month I realized that I had mistakenly paid for the supplemental services that I requested (not covered by my warranty) both by check and credit card (totally my mistake for not catching it) and called Josie to let her know I paid twice. She, once again, was patient and kind and just asked me to send her a copy of the back/front of the check so she could locate correct account to refund the check. This is one of the best companies I have worked with in a VERY long time in regards to customer service. Even though the spray didn't work right away, I was absent of all frustration due to the fact that everyone I have worked with at MacroPest has been so incredibly kind and wonderful. They do their very best to make you feel appreciated and valued as a customer. I wish all companies mirrored their behavior after MacroPests and we would have such a nicer world to live in!!! Thank you for your help and services!! read more

This company was very helpful and professional, especially Zuri, who helped every step of the way. They were on time and very thorough - they made sure to check every room of the house and applied pest control everywhere that needed it. Would definitely recommend. read more

Thank you Eliseo, he came on time and very knowledgeable. Worked in my attic and roof. Excellent Service. read more

Had a uncontrollable ant issue in our home this summer and my home insurance referred me to Macro pest exterminators. Zuri was super friendly and went over options with me, we set up the appointment immediately. Unfortunately on the day of my first service I was told someone would be here by 7:30 am sharp an hour later no answer from anyone. Finally Andy called and showed up he was professional and quick. We went ahead and got a second service for maintenance and Eliseo went over everything he was going to do. Besides the late start the first time overall great service will definitely give them a call again and highly recommend anyone else to give them a try too. read more

I have been incredibly impressed by this service. My home warranty sent them out and ended up not covering the service. They assessed our needs and offered an appropriate plan to take care of the rats in our attic starting with buttoning up the entry points they found. They're even making an appointment to stop by on a weekend day when they don't usually work, to clear our traps and make sure we don't have to live with the smell from them getting caught. Eliseo is the ABSOLUTE best! He's on time and extremely friendly. Cleans up after himself which may not seem like a big thing but we've had people work on our place that leave it an utter mess and this wasn't the situation here. They text you for appointment updates if you like, and we've even just setup for a bi-monthly outdoor service to keep the pests away. Overall just great service between the people we've met in person and both Zuri and Laura who we've texted with/spoken to on the phone. I highly recommend them. (also NO HIDDEN FEES!) read more

I appreciate Macropest Exterminators a lot. I had so many Ants in my house, it was nearly unlivable. I tried some other companies before finding Macropest. Eliseo did an awesome work for some years, Andy is taking over now. NO MORE ANTS!!! We are still fighting against rats around the house, but knowing them, they will resolve the problem. Zuri is taking all appointments and is helpful and nice. I can recommend Macropest to everyone who has this kind of problem. read more

Laura and Eliseo were so great to work with. Eliseo was so quick to identify entry points for vermin at my place and he quickly gave me a reasonable quote. He also sprayed my whole home for pests and spiders. I especially appreciate their sense of urgency. I hope I don't have to call them again, but if I do, I know I'll be in safe hands! read more

I was very impressed with Elisio and Zuri at Macropest ! They go the extra mile to provide the right protection for your home and a wealth of information enabling you to make the right decisions in dealing with ants, spiders and termites. read more

I had a great experience dealing with the technician, Andy. He was dressed professionally, well-spoken, and very knowledgeable about his line of work. He explained in detail and answered the many questions I had. This claim was initially done through our home insurance warranty and glad that I was referred to this company. They are very quick to response and unfortunately, I had to keep rescheduling due to the holidays but they are very flexible. Great service. Will definitely use them again in the future and highly recommend them. read more

I use MacroPest for routine extermination services and I've really enjoyed working with this company. We've been together for 2 years and they have provided a variety of services for my condo. I'll be moving soon, but I would happily use them again. Great attitudes, on schedule, and have expert advice. Thank you for great work! read more

Our technician was very professional, courteous, friendly, and knowledgeable! Zuri helped set up our revolving service to no longer have to worry about insect problems. With Macropest you know you are getting a quality service from good people who genuinely care about your property and treat your home as if it were their own. Macropest is the best company for any pest control needs! read more

Macropest worked with us to get the extermination protection we were looking for at our house. With the warm weather, we have been seeing more black widows. My wife likes to work in our garden and we have small dogs that like to run around in the backyard while my wife is gardening. I needed Macropest to help me protect my family. read more

DO NOT USE THIS COMPANY! they are inefficient. After 3 years of "servicing" our home for rodents, I still ended up having thousands of dollars of damage to my car that was parked INSIDE my garage. Terrible at responding to calls and when I finally spoke to them her excuse was they are "short staffed". read more

MacroPest is great! Josie in the office is always quick to respond and take care of us. She gets us scheduled quickly and goes out of her way to accommodate our busy schedule. Our techs are thorough, detailed and are always patient with questions or concerns. Thank you Josie and MacroPest!! read more

This is the worst pest control company I've ever had. I think they just sprayed water in my property because there was no improvement after they came. I still had roaches in my kitchen. And I have been contacting them since then to tell them about my complain and they never responded. I have been also texting Zuri who works in their office and totally ignored my concerns. They just want your money and are not willing to help. It's a scam! read more

These guys are very thorough and definitely know what they're doing. They came in and really did an amazing job. They communicated with me let me know what I needed to do for maintenance as well as what to expect. After two other companies left my property. This is actually the first time I saw the problem start to work immediately. Highly recommended read more

The technician Moises was great at explaining what was needed and worked fast and efficient. Excellent Service !! read more

I was referred to MacroPest via our home warranty company and they did a great job. Eliseo was our Tech, he was polite and professional and went above and beyond the scope of work to ensure all our issues were taken care of. Thanks so much! read more

We have been blessed to have found this company. They are excellent at what they do, professional, and so curtious, punctual and are in touch with us if they happen to be running a little late cause of traffic and such. We have been using Macro Pest Exterminators for the past 5 years! Highly recommend this company read more

I had just moved into a new condo and low and behold, it had a roach problem. I was freaked out but was referred to MacroPest Exterminators by my home warranty company. They called me right away to set up a time to come the next day. I was very impressed by Zuri who took my call. She was very responsive and was knowledgeable about all the different types of roaches and even confirmed it by sending me a picture with all the different types to ensure they had the right equipment. I am happy to be working with them. read more

MacroPest has been my pest control provider for the last few years and I have been very pleased with the service they've provided. They've been servicing my home on a bimonthly plan which takes care of routine preventive pest control needs, and have also done ad hoc inspections and service whenever issues pop up. I wanted to especially mention Zuri in their office, who is always very communicative and helpful if I ever needed anything rescheduled or out of the ordinary. Also their technicians Andy, Eliseo and Moises have all been very friendly, helpful in explaining things to me, and just a pleasure to work with. Highly recommend working with MacroPest - thanks for everything! read more

I actually have used Macro Pest for the past couple of years through Fidelity however I like the technician that comes out but the service from the Office personnel has changed my mind completely. I asked fidelity from the first call to use Macro Pest and they said they couldn't because they weren't on the list of venders. I called Macro and spoke with Josie I think the office manager there and she was surprised to hear this and said no wonder she hadn't gotten any calls. So she said she would call me back--never did. I called her, she had called fidelity and found out she forgot to send her renewal of insurance to fidelity so they dropped them. Thanks to me, she was able to resolve the issue and I had to wait another week before fidelity added them and I could go through them. Tech came out and as always got the job done on August 18th, but September 2 I came home to find ants pouring literally pouring out of my plug socket in my kitchen. Mind you, my kitchen is in the middle of the house, no outside walls touch it. I called Macro Pest and not only was she not taking responsibility she was pushy and over talked me. She kept insisting the ants were coming from outside and fidelity doesn't cover that -- however, the tech they had sent HAD done the outside! Aside from that--all critters come in from outside but this was just a spot and a wall he missed and needed to be touched up but she refused and told fidelity to charge us an additional 120.00 for them to REDO the outside! Because she wants more money from fidelity SHE made the call where the ants were and told fidelity unless the outside was done they wouldn't resend the tech! Fidielty offered a second opinion and I agreed and then they sent me Macro Pests number--thought maybe there was a resolution but she was just as rude and pushy as before and said I told you earlier--that was it for me.... she was going to take charge and call fidelity and take herself and her company off my list...GOOD! Good riddance to them but still stuck with ants! DONT USE THEM AT ALL! Not only will they try and get out of their job but I actually shouldn't have even needed them a 2nd time within 2 weeks. Not a good company. read more

Eliseo really came through during a crisis! I can't say enough about the great job he does. He's clearly passionate about his work and dedicated to his customers. Just a friendly, kind soul who gets the job done when needed! Thanks so much, Eliseo!! read more

I am a realtor and I have recommended them to my clients, I've also used them for my personal pest control and termites issues and they have done an excellent job. I believe in relationships business and Macropest always delivers to my expectations. A Nguyen Realtor read more

This company was is completely incompetent and unprofessional. After waiting for my appointment for almost 2 weeks because that was the first appointment that worked for my family's schedule, they texted days before saying they needed to reschedule because no one would be available. All of the times they offered were terrible and every time I gave them available time they just said they had bigger jobs to take care of. After going round and round they agreed to keep the appointment and gave us a window of 9-11am and told me the tech would call before they came. At 10:52 I texted to see if they were still coming. Almost 20 mins later, well after my appointment window ended, I got a response saying would come later that day which just didn't work for us. Such terrible customer service and complete disregard for anyone's schedule other than their own. Be sure to not waste your time and take your business elsewhere. read more