Cameron is clear, kind and understandable. I left knowing how to manage my new device and confident that if I have a problem in the future he'll untangle it. I'm a senior woman and I really appreciated his patience. read more

My MacBook suffered from an unfortunate run-in with a full can of ginger ale. Despite my efforts to dry the sugary liquid from my MacBook, I knew it was toast. But what a relief the highly recommended pros at Mac Mechanic were able to salvage my all-important data! Such a relief as I admittedly hadn't not backed up my laptop recently. Absolutely everyone at MAC Mechanic were kind, patient, helpful, trustworthy knowledgeable and skilled. I highly recommend this fine business! read more

MacMechanic - Manabu and everyone at MAC Mechanic were awesome - IT Services & Computer Repair Near Me - Santa Barbara, California

Had problems when cox.net discontinued its service, also some other minor irritations. Called MacMechanic and easily appointed for the next day. Manabu showed up and easily solved all of our computer problems. While he was working happily explained what was wrong and how to correct our Macs. He also did some fine tuning of our second Mac, MacBook, and iPhone. We feel we really got our money's worth. read more

Great assistance every time! Amazing customer service! Honest with good safety measures

I have taken my Mac Book Pro here for service a few times and they've done excellent work both times. Thanks, Mac Mechanic! read more

My trouble shooting skills when I have computer issues are practically non existent. My son had referred me to MacMechanic when my computer stopped working one day. I'm so glad I called them, their whole staff was so helpful and prompt with what was the issue with my lap top. Manabu was the technician, his customer service was excellent, he explained everything in detail and had my computer working better than it did before. I didn't have to wait weeks for an appointment as in other places that service mac products. The best part was that there were no surprises with cost involved. I loved the fact that I was kept informed with what was wrong and how much I would have to pay for the repair. I'm so impressed with all the attention and TLC my laptop received. I will definitely keep them as my #1 MacMechanic's. Thanks guys!!! You're the best! read more

Cameron and the entire team are top notch professionals. He put my mind at ease, provided the technical options, explained how things work, and asked the right questions. MacMechanic doesn't just service Macs -- they instill trust. read more

Sell your Apple stock and buy into MacMechanic! While Apple continues to almost ruin people's lives and rid of all their memories, hopes, and dreams, MacMechanic's business is flourishing and working their best to get people's information recovered fully and in a timely manner. Recently I had a scare where my Mac tried updating itself even though I had automatic updates turned off. I called Apple and chatted with a lovely customer service lady in Canada for 2 hours making a friend but getting nothing accomplished with my laptop. I then took it into Apple where they admitted it was their fault I couldn't in to my laptop and they were very sorry but the only way to fix things would be to spend thousands of dollars sending it off to their techs, "trying" to recover my info, and most likely not getting much back. They suggested I go to a Mac repair store instead (which is so strange, am i right?) which lead me to MacMechanic. I called them and told them the brief situation of things and they were so calming and nonchalant, telling me to bring in my laptop anytime and they'd for sure be able to get all my information off then find out what the issue was. I brought it in the next day, on a Friday morning and picked it up on a Tuesday. After many phone calls and precise communication they ended up recovering everything but spending a little more labor time/cost than I had desired. However, they added 3-5 years of life onto my mac by replacing my hard drive with a bigger and better one, put all my info back on the laptop as it was before, ran a bunch of tests for viruses, unneeded storage occupancy, etc. and turned into into a brand new computer basically. I also have a 3 year warranty which is fantastic! These guys were extremely helpful, nice and calming, smart as heck, and even though it'll cost me a few a paychecks more than I'd hoped they were honest and communicated the whole situation very professionally. I'm very happy with their services and would definitely come back but hopefully will never have to! read more

I had a bad battery in an older MacBook Pro. Cameron and Joe evaluated the condition of the computer, determined it was in good working order, with the exception of the battery. They installed the new battery the same day. Their prices are very reasonable, and they clearly know what they are doing. I will definitely use them again if I should have any issues with any of my Macs! read more

My Mac wasn't working, and now it is. That is my level of technical understanding. However! On a human level, MacMechanic was wonderful. The explained the costs and options and possible drawbacks, they happily kept me updated, they finished on schedule and ... as I may have mentioned ... my Mac wasn't working, but now it's a positive pleasure to use for the first time in years! read more

Is it OK to love your technicians? MacMechanic is a first rate customer service & computer repair team. Their professional skills, patience & kindness are just awesome. The night before, I had been scammed/hacked by an online screen-sharing unscrupulous tech guy. I was in serious emergency status for Mac repair, OS upgrade, tune-up & screening for malicious software. While on the phone, Cameron calmed my nerves, walked me through the steps & Joe did the repairs while explaining each process. Their timely home pick-up & delivery is a fantastic service. Do not hesitate to have your computer repaired by this fabulous team. Sharon B read more

This business is so professional, helpful and quick to respond. Thank you, Alex, Justin and the team for making my old Mac run like new! You saved me time, money and the agony of getting a new computer. We are so fortunate to have you in Santa Barbara. They are partnered with TechEase, who works on PC's. Conveniently located on upper State near Jeanine's. read more

I completely enjoyed my experience with Mac Mechanic on State St. in Santa Barbara, CA. Through email and phone the staff I encountered treated me well and with friendly respect. They were honest with me about my Mac computer issues, guided me to the best end result. Plus, they educated me on the care of Hard Drives to help prevent future problems. I am so happy now, my Mac Pro tower has a new SSD drive, which is way better the my "old school" drives. I'm a designer for movie posters, so my Mac Pro Towers are my life blood of my design work. If it wasn't for Mac Mechanic I wouldn't be able to be my creative self, which is like telling a bird that it can no longer fly. Make sure to do your homework and learn as much as you can about your computer before having it serviced, so you can save money on things that you can do yourself like buying RAM memory sticks (chips) from much cheaper sources. Overall, it was a great fun experience that I highly recommend when you can afford having your computer serviced. They are your computer service champions!! Than you so very much Mac Mechanic!! You are a blessing!! read more

Joe LaCorte provided me with the most helpful and informative service I have ever had from a computer service provider. He was efficient, knowledgable, and pragmatic. Perhaps what meant the most to me: he was able to provide information and suggestions without being condescending and patronizing. He did not need to swamp me with "techie talk"; he just helped me with the service I needed. I was and am grateful. read more

Excellent service on all Apple devices. Courteous, friendly, timely. Highly recommend.

They continue to be very helpful, trustworthy, quick turnaround at great prices (don't go to the Apple store) . They're the only ones I trust - sent in repair from temporary residence in Colorado. Extra cost worth it! read more

Unbelievable, best service ever by these guys. They called my still working Mac vintage. Its age didn't stop them from giving it a new battery and clean-up. They have saved me on more than 1 occasion when one of my Macs just stopped while I was on deadline. And no extra charge. What can I say? If there were such a thing as superheroes, these guys would be them. read more

I just got off the phone with Justin at MacMechanic, and won't be back. As I was describing my problem, he repeatedly interrupted me to ask questions -- I think he interrupted me 5 times. He then said that he recommended replacing my machine rather than repairing it. It was a $2500 fully loaded macbook pro, so I was surprised he was recommending replacement when his repair estimate was $500 to $700. When I asked him why he recommend replacement, he again interrupted me and said that we could discuss that in person when I brought the machine in, but that a customer had just walked in. For a first customer contact, about as rude and bad as it gets. NOT RECOMMENDED. read more

I had a bad experience with MacMechanic. I spilled soda on my mac keyboard and needed it fixed. I was told it would be a 2-4 week wait, but the fix ended up taking over 7 weeks. I am a graduate student - my computer is part of my work space! Not having it for 7 weeks, without a single phone call to let me know what was wrong with my computer or to give me advance warning of how long the repair would take, was awful. I had to call Mac Mechanic multiple times. Also - FYI - Mac Mechanic does not always fix computers on site. When I called to ask why my repair was taking so long, I spoke with someone (manager maybe?) and they said that they had to mail my computer out. WHAT? I never, ever agreed to have my computer mailed out. They also told me that I would just have to wait for my repair and by dropping off my computer at Mac Mechanic, I automatically agreed to let them do what they wanted with it. The person I spoke with on the phone was incredibly rude and off-putting. I asked them why they didn't call and ask if it was ok to mail my computer out and they said they didn't have to tell customers anything about the repair process. Nope, not buying that. I did receive a $200 or $300 discount on my repair because of the inconvenience but I don't think I will ever go to Mac Mechanics again. My computer is working and I've had no problems with it since I received it. read more

I woke up to my computer battery not holding a charge and gave them a call. They were very friendly, quoted me a fair price, and had finished the job in under 3 hours. I'm very pleased and my computer is working great again. I'll definitely recommended friends and colleagues here. Thanks! read more

Justin and the MacMechanic team are top-notch in niceness and efficiency! They had my laptop back in my lap within 20 hours of drop off. From San Luis Obispo to Santa Barbara, the Mac store professionals are a sure bet. Thanks guys! read more

They were very helpful and reasonably priced. I walked in with my older model macbook pro laptop needing a battery, took my dog for a walk and in less than one hour they called to say my laptop was ready. Seamless visit, very professional and efficient.Will highly recommend to all my friends. read more

I brought in a tortoise and I came home with the energizer bunny in less than 24 hours! What an amazing difference I'm experiencing after having an SSD installed on my old iMac...how could this be the same machine?! Awesome job, guys! Very reasonable prices, and quick and easy for me! This the place to go! read more

I had an awesome experience with MacMechanic. They were kind, professional, fast, and best of all completely cleaned out my laptop after I dropped in the dust. What I especially appreciated was that they looked up my machine to check the status of my Apple Care and determine if it would be cheaper to go to the Apple Store or use MacMechanic. read more

I have a Mid-2010 Macbook Pro 13 inch. She was running sooooooo sloooooow... It was awful but a new macbook pro is $1800 bucks plus tax! YIKES! I brought her in and had them install a new 500gb solid state drive, upped the gb's from 4 to 8, swapped out the battery and my trackpad was acting up so replaced her too! The result: WOW! My computer is actually faster and smoother than it was brand new. The fellas at imechanics were knowledgeable, friendly, and professional and they had all the work done within 3 days (2 days to get a couple parts in). It went so well that I sent my wife in to do the same with hers. I cant thank them enough! AND ADDED BONUS...no waiting in line for a "genius" in a blue shirt! read more

Mac Mechanic has been advising/selling/fixing/ our computer needs for almost 20 years now (longer than most marriages!). The recent home visit by their tech Joe was no exception. He elevated our system, solved our confusions and pretty much put us back on the track ready to race. Mac Mechanic is our outstanding pit crew - you whip off the track, they tune you up, work their magic and send you back onto the track for full speed ahead! Fabulous. read more

Couple weeks ago my fully upgraded 2017 MacBook Pro went on a date with the rain. By the time I had realized this, I knew it may have been to late. In my panic, I began doing everything I could to assure myself maybe just maybe the computer had been saved by my cover I have guarding my laptop. Do not do what I did! (It will fry the insides) 1. Don't Turn on computer 2. Don't Plug it into a power source 3. Don't Try turning on computer several hours later What you are supposed to do is immediately shut down the computer and lay it upside down with a fan facing it. If you know how take out the battery then take it out too (water+electricity=frying). As soon as possible, take your computer to someone who knows how to properly dry and clean the inside of the laptop to stop further damage. That's about the only thing I did right in my case. Unfortunately it happened late Saturday and MacMechanic was closed till Monday. So first thing Monday I rushed it over and dropped off my laptop, the staff were very friendly and answered all my questions putting many of my worries to rest. They called later that day and said they cleaned and dried the inside of the computer but some damage had been taken and so components will need replacement. Now if you took this to Mac store they would charge you a flat fee of $1200! Not with these guys, the total bill ended up being $600, half the price! I was so excited, not only is the computer working as if brand new, I also didn't lose any of my data! It took only a week for my computer to get totally fixed, I was beyond satisfied. If you have liquid damage, take it to these guys. read more

This is the first time I'm inspired to write a Yelp Review. MacMechanic's partnering business, TechEase, helped me recover an email account that had entirely disappeared. 4 other tech people in town could not solve the issue, I was desperate. I dropped into MacMechanic/TechEase unannounced and they got right on it right away, recovered my email account and solved the problem. Eric then gave me a lesson on maximizing password security. MacMechanic also cleared my computer of malware and hardware issues. read more

I was referred here by an employee at Apple to repair my MacBook Pro. The LCD had broken, and the employees here said that the piece and repair would cost about $800 in total, so they recommended I buy a new LCD on my own and bring it in for them to place onto my computer at the rate of $60 for half an hour. My MacBook Pro was repaired the same day, within half an hour of me dropping it off, and the staff called me the minute they finished the job to let me know I could come in to retrieve it. They did a great job and cleaned the outside of my laptop as well. read more

Had a terrible experience with the last computer tech I had to go to in town and almost gave up. I found this place and immediately felt like I was in good hands. They were able to recover all of the information off my failing hard drive and fixed my computer up to run like new. I'll be going back to this place if I need anymore laptop repairs (hopefully not any time soon) thanks again! read more

They did the 5 jobs I needed on my or my SO's comps in 3 years. They fixed the problem but didn't call with status updates like they said they would and were only on-time 2 out of the 5 times. Bring your computer there if you don't need your comp back immediately. read more

Used to bring my computer here to get serviced but stopped when an employee got my phone number and texted me and asked me on a date. I never called it in and I should have but I was obviously shaken by this. Creepy and unprofessional. 4 stars for service and -20 for this incident read more

This is a review for their DATA RECOVERY in August 2016. First, I'd like to say that everyone was incredibly nice and forthcoming with costs when I dropped off my computer for deleting my Photos library. They really tried their best when it came to customer service every time I was there in person. Their intake staff deserves a pat on the back for handling their customers well. Unfortunately, on the phone it was much harder to get in touch and I realized that I needed to go in to get them to get started on my recovery the next day (after I was assured after dropping it off AND calling that evening that they would start it overnight). When they did finally get to it, they called me to tell me that there was no luck in getting back 160GB of photos. They were perfectly nice when telling me so, and they get 2 stars for these customer service exchanges. However, I then took my computer to Samy's Camera Santa Barbara in a last ditch attempt and they were able to recover over 90GB in one day! I was SO incredibly thrilled and SO disappointed that I almost walked away from a ton of memories thanks to this establishment. The cost was also about 15% of the price quoted by MacSuperStore. Please, if you need data recovery, do NOT take your computer here. If you are coming to this store for another reason (like purchasing, etc), then I cannot speak to your experience. read more

I fried my hard drive and only had about 25% backed up. Sad day. Came in to Mac Mechanic and was greeted with friendly, helpful staff. Quoted $150 to try to recover the all the data on the drive. I approved and left the drive for them to recover the data. Edited: I got a call from them today apologizing for what appears to be an honest miscommunication. They refunded the $100 and explained what had happened and, best of all, that they modified policy to prevent future instances. Can't ask for more than that. Well handled, very professional. I'm glad to keep my business local, and they were very pleasant to deal with. read more

It's rare to find a business that provides better service than one expects - yet that's always been my experience with the team at MacSuperstore. These guys really go the extra distance, providing top notch service at really fair prices and a level of expertise that is hard to match in town. I recently tried another independent service in SB because of the lure of speedier service, but was surprised by hidden costs they threw in and disappointed by inferior work. Then I came back to MacSuperstore and kicked myself - when a group of dedicated Mac experts are as good as this, it's crazy to think about going anywhere else. read more

Great team and complete satisfaction with their clarity and understanding of the Mac and what needs repair and more importantly-- what does not need repair. read more

A friend from SB recommended The Mac Mechanic when I told him I needed to upgrade my MacBook Pro with more memory and an SSD hard drive. A quick Google search informed me that MacSuperstore took over Mac Mechanic but service didn't appear to suffer after the transition. Just look at recent reviews! I called to get an estimate on turnaround time and was told it would take upwards of ten days from the day I dropped it off. Since I use my computer for my business, I couldn't afford that much downtime, so Jason (the service manager) suggested the expedited service. It was $150 more, but he also said that if I brought the computer in on the day I suggested (a Wednesday), they could very likely get it done by end of day (no guarantees). I drove up from Oxnard early that morning so I could be first in line to drop it off. A different Jason was very professional and friendly when taking in the computer. The best part, though, was that I got the call by lunchtime that the upgrades had been made and my laptop was ready! I've never had to have my Mac serviced so I can't speak to whether my bill was expensive or inline with the market, but I can say that I'm thrilled with the service I received and my computer has never run faster. Thanks, Jason/s! read more

Although it's not generally what they do, Alex was generous with his time and help sync my new Iphone to my car. I've used this company before for my IPAD and other phones when they had issues and it's always been a good and helpful experience. Thank you...... read more

I went with my roommate to take in her mac laptop that was having problems that I couldn't fix (PC expert, sorry macs) and they were able to help me same day. They spent time with me and was able to help me fix my laptop completely (better than before) with no charge. I felt bad walking out not giving them any money because they were just that good. I definitely will recommend this place to all locals who are having problems with their macs. Also, I noticed that they were on a first name basis with their frequent customers which is always a good sign of customer service. good job macsuperstore, you convinced me to buy a mac book now. read more

I usually went to the Apple store until a friend recommended that I try out the Mac Mechanic. I wanted to upgrade my harddrive in my MacbookPro, so I went in and turned in my baby. They had it finished in less than 6 hours! Great service people and very fast. After that experience I was convinced that the Mac Mechanic was better than the Apple store, so the second time one of my external hard drives had failed to mount to my desktop. I bring it in & Joe Lacorte was kind enough to help me out. I'm a tech savvy person so I googled on remedies and tried diy at home tests, but failed to get it back up and running. Joe kindly helped offering his advice on the situation & how to remedy it. He then quickly ran a disk repair on my harddrive in front of me & repaired my harddrive! I couldn't believe it. He helped save me a ton of time and heartache, so much appreciation to Joe & Mac Mechanic for their continued outstanding service which led me to promptly write this rave review. Kudos & keep it up gentlemen. I highly recommend Mac Mechanic for anyone that is a Mac user. read more