Kevin followed up and exceeded original expectations. He and I crawled around attic and discussed…read moresome of the dynamics potentially involved with critters accessing spaces. He enhanced the treatment measures and even provided tools for further improvement. I am impressed.

My parents own a very large Victorian home that was built in the early 1900's so it has a lot of…read morenooks and crannies for pests to enter the dwelling. My parents were looking for a reliable pest control company where friends suggested Smith's and they're So Glad they did! This job was By Far no easy task, but Smith's pest control was extremely thorough, professional, cost efficient, effective and the best part was just how friendly the staff were to my dear elderly parents. I am So Very Pleased With The Outcome of the situation and I HIGHLY Recommend this business for ridding your pests for good.

Mr. Edgar provided the service he promised and the results were immediately noticed. He's a true…read moreprofessional and you should give him a call.

I'm so happy I got a chance to contact Edger. I contacted him on Friday and scheduled him on the…read morefollowing Saturday morning. His response time was quick and he delivered on time. He came (my time was scheduled from 8-10am) and gave me a good explanation of my services I asked about. He was nice, friendly, knowledgeable of his products and I'm glad I went with him instead of the big competitors. His prices were lower than the competitors by $125.00. I even referred him to do business with our corporate company. If you're reading this...trust this review and book with him."

Had bug problem, called Rosie's Got an appointment same…read moreweek! Was skeptical but the receptionist Answered all my repetitive questions,which was comforting, Josh and another young man came out, did a thorough job,very Patient ( with the old lady)! So far So good, hope I'm not speaking to soon would not hesitate to refer this company to a friend! Than you

This is the second time I have had Rosie's past control come out in a pinch! They are always so…read morerespectful and always ensure the job is done and it is done correctly. We are happy with the services we have been provided thus far!

We own a class C property over there and we called them for pest service for the tenant. They went…read moreand serviced the property and saw an opportunity to take advantage of an out of state landlord. There are some areas if the house that need to be sealed and told me the house had rats. Mind you, the tenant had not expressed that at all. The manager went out himself after the service tech had been there. So it was the manager that gave me a quote if $3900 to seal everything up. EXCUSE ME?! Called a guy that came highly recommended and he quoted me $350 to seal up the areas where critters could potentially get in. Dishonest for sure and would NOT recommend this company.

ALERT BE WARE consumers do not understand that Orkin does not provide any type of release form when…read moreselling a home. Homeowners are at their own risk even if you've been with them for 30 years. Advice; go to a local competitor who will sign a form.

Back in October 2024, I signed up for services with Terminix and was offered financing through…read moretheir partner, SMAC. I was promised an 8% interest rate on the loan due to my excellent credit. Since then, I've been charged 11.75%, and despite months of calling both Terminix and SMAC, the issue still hasn't been fixed. About two months ago, a Terminix representative even came to my home with new loan documents and promised to correct the rate within a week. That never happened. I've continued calling weekly and spoken to multiple people at Terminix--every time I'm told it will be resolved, and it never is. I also haven't received any updated loan documents or confirmation via email as promised. This level of unprofessionalism is unacceptable. I've been patient and given them more than enough time to do the right thing. Based on this experience, I will never use Terminix again and would not recommend them to anyone

Watch out for these snakes!! They wanted to charge us $18,000 to get rid of roof rats but they…read morenever tell you the total until after they get your signature. They mention some numbers and how long you can take to pay it off but if you're bad at math, they will take advantage of that. They will not send an invoice no matter how many times you ask. They rush you to get the work done so then you can't get out of the insane amount of money they want for it. I called another company and they quoted me $3,000 to $5,000 depending on the damage. Make sure you do lots of research on the best company or just use DIY methods (works just as good). DO NOT HIRE TERMINIX!!! Worst company ever! Also they have had lots of law suits against them.

This company is a scam . They are actually thieves. Do not give this company any access to your…read moreaccounts . We paid thousands of dollars up front for a service . Not satisfied with the services . I moved on and just chalked it up to being scammed. Then they started taking more money out of my account . I regret calling them til this day and would never recommend them . I wished I would have went with a local independent business owner . Orkin is a sinking ship just trying to make payroll any way it can by getting over on customers. And Bubba will give you this sad story concerning his heart troubles. It's because he is a scammer along with the entire organization.

Poor service and Awful customer service. The technician who came to do our residential pest control…read moreservice disregarded the ants actively showing up inside the house and lots of nests in the yard by claiming the "defense line was already set up" and declined our request for indoor spray. He only spent less than 10min on randomly spraying outside and faking up the sign-off sheet with "customer not available to sign". After the useless service, we still got ants everywhere. We filed complaints to the Memphis Branch and Headquarters and asked for retreatment, but none of them responded. In the end, we had to ask Better Business Bureau to help us get the early termination of the contract. Fake 100% Satisfaction Guaranteed! DON'T USE!

I don't normally take the time to review pest control services, but Adam's work is so exceptional…read morethat I had to make sure his company--and anyone else looking for help--knows he is a master at his craft. I'm currently on an extended visit from NYC, and about a month ago, I noticed a very serious ant problem at my mother's home. I had her ask the apartment office to put her on the schedule for their contracted pest control. While I didn't get to meet the technician during that first visit, the results spoke for themselves: the ants were completely gone. Meeting Adam today was a breath of fresh air. He is an incredibly well-mannered, standup guy who took the time to educate me on the specific products he was using to mitigate the ant and roach issues. It's rare to find someone who is both highly effective at their job and so willing to share their knowledge with the customer. If you're looking for reliable service, I cannot recommend this company enough. Do yourself a favor and specifically ask for Adam.

The tenant had to wait over a week with termites actively swarming, as that was the earliest…read moreappointment available. However, less than an hour before the scheduled time, the company cancelled due to rain in the forecast. Rain had been in the forecast all week, yet there was no prior indication that it would affect the appointment. It also was not raining at the time of the scheduled service. Days later, they reached out to reschedule for another week out. By that point, we had already hired another company and completed treatment for $200 less before they even attempted to follow up. Would not recommend.

Excellent service and good work for the price. I will definitely use Critter Control again!read more

I am very pleased with Critter Control. My daughter had squirrels in her attic. We had tried…read moreputting a baited cage in the attic for several weeks, and no results. We only heard the squirrels once, and it was in the wall. I had Cook's Pest Control come and advise us and he told us the feces he found indicated it was a chipmunk, and that we should continue using the cage since they did not have a service to rid us of varmints. I contacted Critter Control. Within 15 minutes they knew it was squirrels, and they found where they were getting into the house. He also told us they were only coming in at night and staying over the screen porch; that's why no one heard them. We tried the cage for a few days, and had no results. I told him I wanted them gone without delay, so he installed something to kill them as they were exiting. Within six days, we had caught six squirrels. He repaired the gaps that a recent contractor had left between the roof and the trim, and we have had no further problems. At my house I had a problem with roof rats in my attic. I had had Cook's look to see how they were getting in, but he had no luck. Critter Control found the multiple entry points in about 30 minutes. I have a complicated roof line, and the sneaky rats had chewed through the shingles in two places where the roofline was hidden. He had to climb on the roof to find the holes. He did so, repaired the holes in a few hours (I had some spare shingles), and I have no other problems. When I had my trim painted recently, the painter pointed out a gap between the roof and the trim that might invite a nasty creature. I called Critter Control and he repaired it without cost.