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HomePlace Real Estate

4.2 (5 reviews)
Closed • 9:00 am - 5:00 pm

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Progress Residential

Progress Residential

(526 reviews)

Southwind

I am currently renting a home from Progress Residential, and the team is highly responsive and very…read morecommunicative- especially Raphael Small and Trina Miller. What started out as a plumbing nightmare, ended in a peaceful resolution for my fiancé and I. We spent months searching for a home and when we finally found the one we liked, we reached out to Progress and began the application process (quick and painless). Unbeknownst to us (and Progress), the third party contractors forgot to seal a portion of our shower and the home begin to secrete excess water. Once we relayed the message to Progress, they IMMEDIATELY initiated an investigation to try to remedy the problem. When the contractors were not able to fix the leak quickly, we were presented with several other options so that we could be comfortable. We chose to transfer to another Progress home that is just as beautiful. And, again, the process was quick and painless. We did not have to beg, harass, or threaten the company with lawyers. Every member of the team responded to every text, phone call, email, or voicemail within less than 1-2 hours. Each person involved showed sympathy towards us during this time; however, Raphael Small went above and beyond to initiate and process our home transfer past normal business hours. Throughout this process, we were never left in the dark and all ideas and notions were given to us upfront. Progress Residential actually compensated us for the time and money lost during our move. Neither have I rented from, nor heard of a company that honors it's renters with as much respect as Progress has given us. We are looking forward to renting from Progress until we purchase our own home. If you are looking to rent a home, please consider Progress- they take care of their people! Shoutout to Raphael Small, Trina Miller, and the entire Progress Residential Team!

I would rate 0 stars if I could…read more Progress Residential failed to deliver a move in ready home and refused to work with us to make it right. The house was never maintained and was extremely filthy. When we reported to them, our claim was dismissed and that they'll only fix a few item. The remaining reports are deemed as cosmetic issues. Despite attempting to work with them to find a resolution, they threaten to put us in 'Eviction' status even though we never took possession of the rental property and only inspected the house when we arrived. When the rep called, he said since we want to terminate the lease, we're required to pay 2x rent for early termination and hung up the phone. Now, they attempted to close the case without resolution.

Glenn Mc Donald - Integrated Assets - Fees generally $600-700   1 week turnaround

Glenn Mc Donald - Integrated Assets

(1 review)

River Oaks

Glenn and his team are amazing. Quick responses and thorough work. You can't ask for more. Best…read morething for me was his communication. I like being able to reach people when I call them - or they call me back quickly. Often things need to move quickly and they will move as quickly as you need. I've used Glenn for 2 different deals now and I'm very satisfied.

From the owner: Integrated Assets is a full service real estate brokerage & appraisal firm serving the Memphis…read moremetro area, including Germantown, Collierville, East Memphis, Bartlett, Olive Branch, Southaven & West Memphis. We specialize in residential real estate, luxury homes, relocation, commercial real estate, investment properties, probate, REO & foreclosure properties, land sales & valuation services. Glenn McDonald is both a licensed Realtor & licensed appraiser, giving clients a unique advantage in pricing, negotiations, market analysis & investment decisions. Services include: • Residential & commercial sales • Luxury & relocation services • Investor representation • Probate & estate real estate • REO & distressed properties • Residential & commercial appraisals • Divorce, probate & prelisting valuations • Land & development opportunities Known for fast response times, local expertise & valuation driven strategies, we help buyers, sellers, investors, attorneys & banks make informed real estate decisions throughout TN, MS & AR. For additional reviews, videos & direct contact info, search “Glenn McDonald Memphis Realtor Appraiser” on Google or visit GlennSellsMemphis.com 901.289.1374 Broker@MGlenn.Realtor

HomePlace Real Estate - realestatesvcs - Updated October 2026

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