I couldn't believe it took going to 4 different locations to finally find someone who could fix my computer. Rick did a great job fixing it as fast as he could (obviously can't do much about shipping times). I will say that I had gotten the computer back and then had it break again within a matter of days, and Rick was great about re-replacing the broken part where a lot of other places might have easily just said "too bad." So I have to give him 5 stars purely on his character alone. Will return to again in the future if I have any other issues on any other Mac computers. read more

I'm so happy I found this place! I brought my laptop in at the end of the day on a Friday and Rick diagnosed the issue, repaired it for me, and had it ready for pick up the next morning. I also thought the repair price was really reasonable for high quality work. I'll come back here for any future issues (definitely won't be putting my water bottle in the same bag as my laptop anymore though.) Thanks Rick! read more

Rick was so incredibly helpful with my MacBook Air. I took it to Apple and they wouldn't even look at it unless I paid them $800. I then found Rick and he helped me out for 14% of the price and I was able to pick my laptop up the next day. I'd recommend him to anyone! read more

I found Rick on Yelp. I read through most of the reviews to get a sense of the work he does and what he is capable of doing. I called him to see if he would be able to replace my battery on my 2014 MacBook Pro that I've had for 10 years. He was super friendly on the phone and told me that the battery was not in stock but could get it for the next day. I made an appointment with him for the next day at 10 am when he opens up. I followed his instructions on making sure the battery was either dead or close to dead. Which didn't take long since it would only hold a charge for 20 mins lol. The entire process took about 15 minutes. And that is opening the computer taking out the old battery, cleaning it and putting in the new battery and closing her back up. He was extremely professional and very pleasant to work with. The cost for the entire process was $199. Which I thought wasn't to bad considering the Apple Store would probably charge much more and getting a new Mac cost thousands. I am happy to report that my Mac now hold a much longer charge than 20 minutes. Highly recommend him if you are needing work done on your Mac or Apple products. read more

I had liquid spill damage to my display and was relieved to find Rick. His troubleshooting was quick and the options/prices he gave me were more than reasonable. At some point, the cost to repair it would be close to replacing it. Luckily, Rick had a newer, more powerful model he would end up selling me for a very reasonably price. In an industry known for taking advantage of people, it's great to have people like Rick who are quick, honest, and fair. read more

My husband found Rick because of a spam problem. I was having trouble with 2 of my MacBook Pro laptops. Took them to Rick. Easy to set up appointment. Both needed new batteries which he ordered and installed. A very fast turn around for a fair price. I think had trouble with the screen on another Macbook Pro. He put in a new screen and that computer is now working perfectly. Then something happened to one of the MacBook Pros with the new battery, so back to Rick for the 3rd time. He found water damage and replaced the case and some other things. I am now using the computer that I just picked up. It's working perfectly. He is fast, fair, easy to deal with and I can't tell you how thankful i was to not have to deal with Apple or a big company. It's all Rick and he is excellent! read more

I couldn't be more satisfied with the service and reasonable pricing. Rick repaired a broken external hard drive within 1 hour and I was on my way! Super nice gentleman as well. He clearly knows his stuff and i'll certainly be going back anytime I need repairs. Thank you!! read more

Our MacBook got wet when the case it was in got soaked in the RV. The Apple Store wanted nearly $1800 to fix it. Rick was able to fix it for ~$400 and gave us a warranty! read more

Over the last few years, I catch myself complaining about "pride in service" attitudes disappearing from the service industry. That's definitely not the case with Macintosh Computer Tech. About a week ago I ran into some bad luck. I had lost my 2015 MacBook power cable and was roasting downtown in 100 degree heat with no vehicle or money to cover the $80 replacement. I called Rick and it just so happened, he had a used version of exactly what I needed for half the price. I managed to pull the funds together and to top it off, after I shared my situation, Rick offered to bring me the cord at no extra charge. Thanks Rick for the pride in service. You rule! read more

Rick was so great! I actually live in Golden and first went to a place there which was not good: They were really busy, acted like I was bothering them and said my computer would take one or two days to get to, but if didn't leave it their would be more people in front of me. I called Macintosh Computer iTech and Rick answered. He waited for me to bring my 2011 MacBook Air to him before he took his lunch break and he had it finished within 2 hours. It works perfectly and his fee was sooo reasonable. This business is also doing curbside pick service during the pandemic and taking venmo or cash. It was super convenient. I 100% recommend this place!!! read more

I've been doing business with Rick since about 2007 or so. What a master at his craft and what a great guy. I feel very fortunate to have known him through the years. I have taken all sorts of different problems with different Mac computers to him since 2007, and he has always proved himself a whiz. Tom L. read more

I have been to Rick twice now for repairs on my Macbook Air. I could not have been happier with the experience. Both times he was very quick with the repair and I had my computer back within a couple of days. He was upfront with me and kept me in the loop with the repairs he was doing. Above all, he has very fair pricing on his repairs. He was pleasant to work with and I am confident I got honest quotes and quality repairs. He is now my go-to tech guy in the Denver area! I would definitely recommend checking him out before heading to the Apple store or any other repair stores! read more

I hope this guy has a contract with someone and that's he makes his money because he has ZERO interest in acting like a business that serves customers. He will tell you he is by appointment only He will tell you to call to make an appointment as you are trying to do just that. He will ask you to call before you come to your appointment. When you do, even though you've made an appointment, he'll let you know he decided to do something else. Seems a nice enough fellow, but in three interactions with him, he inspired zero confidence. He immediately falls back on the fact that he has been doing this for over 20 years, which is the same thing I hear from anyone that can't use their technical knowledge and approach to inspire confidence. Same as folks using licenses as justification of their ability. I have been a licensed driver for over 20 years, but it doesn't mean I'm any good at it. Not worth the risk. UPDATE: for the record, I am not trying to be mean. All Rick said when I called to leave for our appointment was that he was getting an oil change. He hung up on me before stating it would only be 15 minutes. Did I get upset that he represented that he wasn't going to make the appointment, yes. I'm disappointed that the data I need will need to wait. However, I bought a $40 dock for the hard drive and will recover the data myself. Go to Rick for your big problems. Mine's not worth all this drama. read more

Rick is awesome. He has worked on my MacBook Pro twice and my iPad once, and each time has provided quick, excellent service at a very reasonable price. I highly recommend him. read more

You guys, Rick is the best person ever. Unfortunately while I was out of town last week, a pipe burst and flooded almost every room in the house. Even worse, I had stupidly left my MacBookPro on the floor of my living room, next to the coffee table. I picked up my computer and water just poured out of the disc drive, I knew my computer was toast. I have thousands of photos on it (including wedding, honeymoon etc.) and I just stood there and cried. I NEVER back anything up, everything was on my computer. My whole life for the past 4 years. I made an appointment at the Genius Bar at the Apple Store for the next day. I took it in, told them what happened, and they said the computer was already corroding. Apple also doesn't do data recovery and they informed me I needed to take it third party to try and get any of my photos but it wasn't "looking good". They also told me it would cost $1400-$1500 to get my data back, but I shouldn't expect it to be there. I took my Mac to Rick the next day, based on yelp reviews. There was still standing water in my computer when he opened it up, and it was indeed corroding. He told me it looked "pretty bad" and I really lost hope of seeing my photos ever again. He said he would try a few things and get back to me. A few days go by and he tells me to bring him an external hard drive- he was going to be able to recover my data!! I brought it to him yesterday and he called me up today saying my new hard drive was ready to pick up! He even stayed open late to meet me. When he told me how much I owed, I was floored... He said it was a difficult job... He only charged me $160.00. What. I told you, Rick is the best. He is fair, honest and personable- I'm so happy people like him exist! I am going to bypass the Apple store from now on and take my computer directly to Rick. You should too. read more

My iMac crashed and the fusion drive had failed. After having the drive replaced, I needed to try and have the data recovered. Rick was ABSOLUTELY amazing. I dropped off both the fusion and hard drive and he managed to recover the data (I'm guessing everything). He explained everything, talked about what had happened, gave me advice, so that I wouldn't be in the same situation in the future. He was honest, forthright, caring, and extremely professional and his pricing is very reasonable. I have absolutely no reservations recommending him to repair anything Mac based. He is the best! As others have mentioned, he goes over and above and always finds a way to fix the issue. Thank you so very much, I can't begin to tell you how much I appreciate what you did for me. -tom read more

Yeah he looks kinda goofy but he's been my go-to guy for my Mac laptops for 15 years. Honest and knows his stuff. Can't imagine anyone giving less than 5 stars read more

got the battery replaced... face recognition has now failed, and the battery is aftermarket, so Apple wont touch it. hmmmm

Rick was very responsive and very fair with pricing. I called 2 other places before Rick and they quoted me a minimum of $500 to try to recover any data, the other place said anywhere from $1000 to $2000, crazy! My advice go to Rick first! read more

When I took my MacBook Pro to Rick in the morning, it was a brick. When he gave it back to me that afternoon, it was working perfectly again. Fast service, reasonable pricing. Very pleased. read more

Impressed with the level of care. Didn't make me feel stupid for letting my computer die without backing up some important documents. Recovered my files for me quickly. Thanks! read more

I brought both my Mac and iPhone here when they started acting up one day. The service man, Rick, looked at both and quickly told me nothing was wrong and to just restart them, when there were clear issues. He finally told me the battery on my phone was going bad and took it back to put a new battery in. When he returned for me to pay him, the phone still didn't work and my phone was covered in cracks. I asked him about the cracks while I was paying him for the new battery (despite it not working) and he quickly told me he didn't want my money and threw my credit card at me and ran into his office.... Yeah not super impressed with ya Rick. Get it together bud. read more

This is the third time that I have used Rick. I keep going back because he always finds a way to fix the problem, goes over and above in service, is a really nice guy, and very affordable. He's in Denver. I live in Florida. I just shipped my MacBook Pro to him for repair, because I wanted somebody who cared enough to find the problem and fix it right. read more

Mac OS X Disk Utility displayed my four-year old iMac's hard drive in RED. With a notice: "drive failing...replace..." I called Rick and he said: 1. $80 for 1TB drive 2. Two hours labor for $150. (It turned out to be only 1.5 hours.) 3. Can fix today. (was done within 3 hours) He replaced the drive for a total of $196 (inc tax) and I restored using my SuperDuper! backup. All is well. Rick is knowledgable, honest and very responsive. Highly recommended. read more

Macintosh Computer iTech - Macintosh Computer iTech - entrance to office "suite" - Computers Near Me - Lakewood, Colorado

Rick is professional, detailed and thorough as well as having very reasonable pricing. I would highly recommend for any computer or phone repair. read more

I had never been here before and Rick had me come in within the hour with my MacBook Pro that had accidentally been wiped clean of everything during an update. Luckily I had an old back up hard drive and he stayed almost 2 hours past his closing time at 5pm, updated me to the highest operating system my old laptop could run and recovered all my old apps and files. That's what I call service. I hope I don't need help again but if I do this is who I'm calling. So much better than supporting a chain fix it store. Thank you! read more

Reasonable, professional, knowledgeable Good reputation for a reason. In business since 1998. Fixed my phone better than new ;) believe he can fix anything Macintosh. Quality work Also buys and sells computers. If you have a Mac or apple product of any kind I wouldn't go anywhere else read more

We called Rick this morning based on a google search for Mac assistance and he said to come right in. My entire team of 3 was experiencing issues with different machines and I was so frustrated because we couldn't get anything done! Such a relief to work with Rick! He was so helpful and got all of us back on track quickly. Very nice guy and I highly recommend his service! Thanks, Rick! read more

Only 4 cuz I didn't really get to explore what has to offer. What I can say is he was really nice and fixed my problem so quick he didn't even charge me. I almost look forward to something breaking to use his services again read more

Rick is the Mac Dr. Extraoirdinaire. My [stupidly, horrifically, painfully expensive] MBP went kaput, and the guys at Apple were absolutely worthless, so I was holding my breath that an independent guy with rave reviews would be able to provide a little more assistance. I called up Rick, and he told me to come on in so he could take a look. Within an hour, we ran some diagnostics and repaired a couple things which should keep my baby chugging along for a little while longer. He didn't ask for a penny, only that I keep in touch if/when it finally goes out for good (please, PLEASE do not happen now.. I'm time-machining and writing this from my phone..) I offered up some donuts and coffee for his help, to which I got a very funny look, so I'm singing his praises instead. I would recommend coming to Rick with your Apple problems before any other shop. His quoted rate for the future fix was just below Apple's, but I think I might rather have him do it than them. The guy has been in business for so long for a reason, and the reviews speak to it. read more

I read the other review here. Based off the experience I just had with iTech, I would just like to say that my experience was GREAT. I really think it's unfair for Joe J. to accuse iTech of writing bogus reviews. All of the other raving reviews are very much similar to my own: raving about Rick's timeliness (Dropped off my MacBook Pro on Thursday, and it was ready Friday, although I couldn't even pick it up until Monday!), patience, and personable experience. My guess is that the hard drive crashed, Joe got quotes from any of the typical hard drive recovery places (a typical hard drive data recovery costs a minimum of $5000), found iTech who quoted them a reasonable price, the hard drive was probably totally F'd and Rick probably refused to accept that the data couldn't be recovered and while he was trying everything in the book to recover Joe's data, Joe became whiny, and disgruntled. yada yada yada. Not sure if my ESP is accurate or not right now but the point is that there is another side of the story. There usually is, and after getting to know Rick a little, I can hardly imagine him being evasive like that for no reason. He called me a couple times to give me updates and I was never left wondering about the status of my repair. I'm so glad I found iTech. I will be going back every time I need something for my MacBook Pro or iMac or MacMini. Give them a try, Rick is a great, honest man! read more

"He's the best Jerry, THE BEST!" But seriously, this is the second time Rick has saved my bacon. He is knowledgable, experienced works fast and may actually be a wizard. Recommended without hesitation. read more

Many thanks to Rick for being an Apple whiz kid, an honest salesperson, and an all-around stand-up guy. I stopped in for a repair estimate on an old Macbook that was in a sorry state. He wasted no time taking the darn thing apart and running tests, discussing them as he worked and explaining things in a way a caveman like me could understand. The repair ended up being cost-prohibitive (that's what you get when your LCD, battery, and hard drive all need to be replaced), and Rick set me up with a fair price on an older laptop he had personally refurbished. When I encountered some minor issues a couple weeks later and time was of the essence, he stayed extra late to replace the battery and a wire at his own expense. Fast, personal service, funny dude, good vibes. Recommend highly! read more

In my opinion, I am not sure exactly where this business - if you can call it a business - got all of these great reviews online. I am not generally one to write a review on any business, but I feel that they deserve one here. We dropped our $2000.00 + MacBook Pro off at Macintosh Computer Itech Inc. (macitech) on 02/25. For over two months, the only news about the computer was that it had not yet been diagnosed. I was possibly too quick to understand, feeling that they may be busy with many repairs. I started to send them consistent emails, enquiring about the status of our MacBook Pro. Starting on 05/02, the email response I received was a simple apology and a promise to get an answer within the next day or two. On 05/05, the email i received in response was, "In progress. Tonight or in morning." It took another couple of days to get some news, which was, in so many words, that he had no idea what was wrong and there was no estimate for repair. It is now 07/24. Still no word or progress. I have lost total patience, which takes a lot for me as I, too, work in the service industry and understand the stresses associated with any service oriented field. I will now try to recover my expensive computer, which I have ever so graciously committed to the care of someone who, in my opinion, can not be trusted. I hope my machine is not left in pieces. I, however, feel that Macintosh Computer Itech, Inc.is a place that you should NOT EVER, UNDER ANY CIRCUMSTANCES WHATSOEVER, take your equipment for repair. Again, I am not one to criticize or write a poor review for any business, but it is my belief that this business earned this review in its entirety. I don't believe many, if not all 16, 5 star reviews for this business are true. Frankly, I think they spend some of their free time writing reviews for Macintosh Computer Itech, Inc (macitech.com). Update 07/31/2010 ***Since posting my review, I disassembled the wrecked computer, which I drove half way across town to pick up, only to realize that the hard drive was missing. Again THE HARD DRIVE WAS MISSING AFTER I PICKED UP MY COMPUTER FROM MACINTOSH COMPUTER ITECH, INC. I spoke to them on Wednesday, at which point they committed to getting back in touch with me on Thursday with a solution. It is now Saturday and I have not heard anything. It is no wonder they were not able to get our computer running. They had left the ribbon cable from the track pad and keyboard disconnected from the logic board and did not re-install the hard drive - this is in addition to many of the other connecters inside this machine that I found to be loose. I am now wondering if it is even worth trying to piece this machine back together. I seriously doubt they exercise necessary anti-static precautions when they work on a computer, so it would not surprise me if various chips and sensitive electrical components have been destroyed. ***Final update. We drove over to this business, again, to pick up the hard drive which was left out of our computer. Rick gave us the hard drive back and told us he was able to recover 6GB of information from it. He told us we could have the DVDs with our data as soon as we removed our reviews of his business from the internet. Yes, Rick would give us our property as soon as we agreed to not express our opinion about his business publicly. read more

It's a sad and potentially expensive day when you break the LCD screen on your amazing 17" Macbook Pro (I'll pour a 40 on the sidewalk for my homie later). I could have had Rick fix it; he offered the best price in town (called 6 or 7 other Mac repair shops, he beat their price every time), but my dad happens to be a PC repair business owner, so it made more sense to sell it and use the money to buy a new PC that I can get repaired for free. I could have spent weeks on eBay and/or Craigslist trying to get the best deal possible, but Rick saved the day again and purchased it from me for a fair price. Goodbye old friend; I will miss your magnetic charger thingy. read more

I needed a hand-me-down MacBook Pro wiped and the OS reloaded, and also the charging port wasn't working. Rick was so conscientious about coronavirus precautions. He met me outside, wearing gloves and a mask. Incredibly, he provided next day service, at what I considered a very fair price. When I was supposed to pick the laptop up, he was waiting outside again, and it was ready to go. Paying through PayPal was a breeze, and he e-mailed the receipt. I was very pleased with his service, his punctuality, and his infection control precautions. Highly recommended. read more

Rick came recommended by a former client and I recently used his service. I was first impressed by the fact that he answers his own phone. Then his quick service, thorough knowledge, and reasonable prices impressed me even more. Besides that, his calm and friendly disposition made what would have otherwise been a very stressful situation, actually quite pleasant. It doesn't surprise me that when I went back to my office and talked about this experience with coworkers, I discovered that Rick's reputation is well-known. Computer problems are inevitable. But, when I encounter them again, Rick will be the first one I call. read more

Fast, reliable, very affordable, great communication. If you need Apple products repaired or upgraded, go see Rick. You won't be disappointed. My 5 YO MacBookPro had some bad blocks in the Hard Drive. It was crawling on simple tasks, crashing a lot, and I was almost to the point of buying a new one. Took it to Rick and it is like day and night. New SSHD/StdHD combo with 1T storage. I haven't heard a fan since I got it back. No crashes and very fast. Thanks Rick! read more

Rick was extremely helpful, resourceful and resolved my Mac issue the day I dropped it off! I started the day thinking I was going to need to buy a new computer but after having Rick work on my computer it is better than new at a fraction of the cost of a new one. I recommend Rick for all Apple / Mac product services. Thanks Rick! read more

When my laptop battery suddenly stopped holding a charge, I desperately looked for someone who could repair it as quickly as possible since my laptop is essential to my job. Rick was very knowledgeable and able to help from the second I contacted him. He kept me updated and was very transparent with the process, pricing and length of time it would take to repair (which was fast)! I will continue to use Rick's services for any future repairs needed--highly recommended! read more