NEVER NEVER NEVER HIRE THIS COMPANY!
THEY ARE:
DISHONEST
UNPROFESSIONAL
UNRELIABLE
UNDEPENDABLE
UNETHICAL
UNPRINCIPLED
INCOMPETANT
UNTRAINED
IRRESPONSIBLE
RECKLASS
This company takes advantage of customers and damaged my computer to the point that it was unfixable. To have the tech saying, "I realized I am damaging your screen more, but thats okay you are getting a new one". As he cracks my screen even more that it was when he got there. The I ordered over $500 worth of parts only as the tech came out to tell me I had ordered the wrong parts and that he could glue my computer together but could not guarantee that it would be fixed.
They made multiple appointments with me, cancelled on a whim and did not even tell me until I called to confirm appt. I lost so much money by cancelling clients. To abuse customers during this very difficult time for all of us is incomprehensible and they did it multiple times. I would wait for 4 hours, clear my schedule, losing very precious income only to have them tell me at 7:00PM that they would not be there, that they ran out of time.
They exaggerate what is wrong with your computer telling you it will take hours when it is a simple fix. "THEY TAKE ADVANTAGE OF PEOPLE'. They send what they call technicians out to you that have to "read the directions as to how to fix your computer" all the time using up the very expensive time you are paying for. Then the company argues with you and turns it around to gaslight you and tell you "it was your fault".
We are all struggling enough right now but to have a company exploit you, lie to you and abuse you is not acceptable and I lost over $500 in my dealings with Karl's Technology and now I am out all that money and my computer my brand new lap top is "unfixable" and has been for the last 6 months that this has gone on.
NEVER NEVER NEVER HIRE THIS COMPANY AS YOU WILL BE TAKEN ADVANTAGE OF BY UNETHICAL PEOPLE AND BUSINESS PRACTICES. read more