I made an appointment with Golden Repair Service also known as Karls Technology Computer Service on…read moreApril 16, 2025. They said the earliest time they could come to my house was on April 23, 2023 between 12-3 PM. They never showed up and never called to cancelled. I called them at 3.oo PM and they said the tech was delayed and I would have to be rescheduled on Saturday: a bit inconvenient. They offered no credit for my time waiting for them. Apparently, my time was not worth anything. Very disappointed in their service and I would not recommend this company.

NEVER NEVER NEVER HIRE THIS COMPANY!…read more THEY ARE: DISHONEST UNPROFESSIONAL UNRELIABLE UNDEPENDABLE UNETHICAL UNPRINCIPLED INCOMPETANT UNTRAINED IRRESPONSIBLE RECKLASS This company takes advantage of customers and damaged my computer to the point that it was unfixable. To have the tech saying, "I realized I am damaging your screen more, but thats okay you are getting a new one". As he cracks my screen even more that it was when he got there. The I ordered over $500 worth of parts only as the tech came out to tell me I had ordered the wrong parts and that he could glue my computer together but could not guarantee that it would be fixed. They made multiple appointments with me, cancelled on a whim and did not even tell me until I called to confirm appt. I lost so much money by cancelling clients. To abuse customers during this very difficult time for all of us is incomprehensible and they did it multiple times. I would wait for 4 hours, clear my schedule, losing very precious income only to have them tell me at 7:00PM that they would not be there, that they ran out of time. They exaggerate what is wrong with your computer telling you it will take hours when it is a simple fix. "THEY TAKE ADVANTAGE OF PEOPLE'. They send what they call technicians out to you that have to "read the directions as to how to fix your computer" all the time using up the very expensive time you are paying for. Then the company argues with you and turns it around to gaslight you and tell you "it was your fault". We are all struggling enough right now but to have a company exploit you, lie to you and abuse you is not acceptable and I lost over $500 in my dealings with Karl's Technology and now I am out all that money and my computer my brand new lap top is "unfixable" and has been for the last 6 months that this has gone on. NEVER NEVER NEVER HIRE THIS COMPANY AS YOU WILL BE TAKEN ADVANTAGE OF BY UNETHICAL PEOPLE AND BUSINESS PRACTICES.

My new go to place for any PC issues! Had a major issue reinstalling Windows on my laptop - Friday…read moremorning they had me back up and running so fast and even helped me optimize it and install correct graphics card drivers! tbh It's now better setup than when I first got it. Super friendly and very responsive and a short walk from downtown. 100% will be using them again - great job!

TechHub is all around honest, reliable, and savvy. They were highly recommended & proved it from…read morecommunication to price. I will definitely be back!

Amazing customer service and a wonderful owner. This gentleman will go above and beyond for you…read more Huge thank you to him for all of his help problem solving my broken down car yesterday. The help will not be forgotten. Please bring your services to this business.

Corey is great. Super professional and knowledgeable . Pricing is fair and expectations are made…read moreclear. ****need to add more characters to post***

Dropped off 3 flat screen tvs for recycling. Super easy, helpful and reasonable cost. I'll…read moredefinitely go there again for any electronic recycling.

Ivan came in and said he could fix anything and he was exactly right. He came in went right to work…read moreand had my computer up and running within 2 hours. Reasonably priced and prompt service. I would definitely recommend this company

Condescending attitude and incompetent tech guys... I'll take my business else where!…read more However they are knowledgeable and know a lot about computers, they make you feel like an idiot because you're not as tech savvy as they are. I had a machine built there and I had to bring it back 4 more times before they hooked everything up the right way. From the USB ports not being hooked up to the audio ports backwards. Not worth the aggravation.

With the emergence of scandals coming from the larger tech-support chains, I sought out an…read moreindependent refuge for my computer woes. The first independent computer repair shop I went to frightened me so badly I will have to review them under an alias. Seriously, I came in and he was mad that "minorities rob the world" and that he "wanted to tie a shotgun to the front door to get 'em". He said all this before I even set down my busted laptop. Thank goodness for Geek Street Computers. A tiny independent shop that has good karma and good smells radiating from it. Besides repairing computers, they also sell used PCs and laptops, as well as computer components.The shop is fair in its repair prices and retail goods but you definitely get more than you pay for. The staff is some of the brightest and kindest I have met in my adventures in Geekdom, neither being dopey nor elitist. My only complaint stems from a miscommunication I had with the owner over a repair. While the details are not important, he still tried to make it up to me both in advice and in supplies. So whether you have a destroyed Dell or a mangled Mac, bring it on in. Oh, and avoid the 2600 block of south Broadway if you are a minority with a broken computer.

¡Scott was great! He showed his skin on his laptop to familiarize me with what is inside my laptop…read more(please see photos and read captions). He talk me through what he was doing. Which was looking for malware or viruses. Luckily we found none! He helped with attaching my new printer to my laptop and phone. Overall, I would recommend Scott to anyone that needs help with their computers, printers, etc.. Scott provided excellent service at a fair price. I will definitely use Scott again in the future.

I had an emergency security issue with my laptop, having accidentally clicked on a malicious link,…read moreand IN2 was instrumental in helping me. They responded on a Saturday, got my appointment set up quickly, and then scanned and fixed the problem efficiently. Scott was super-nice, and he explained exactly what he was doing and why. The rates were very reasonable for the service rendered. I definitely recommend this organization. Thank you!

I rolled up on PC Answers mid-afternoon in need of a refurbished laptop right away. They had one…read moreALMOST ready to go, so they got crackin' on its updates, stayed a little late, and delivered a nice little HP in great shape that I've been using for the last three weeks with zero issues! Michael and Chris were super helpful and very nice. I'd recommend this shop to anybody with PC needs.

I thought I had a virus on my desktop computer but it turned out to be a dying hard drive. They got…read moreme set up in only a couple of days . Great service and very helpful people. Thanks Chris and Michael. I will recommend them to everyone.

Needed help unlocking my late relative's computer and the team at Golden Age was awesome. They were…read morereally thorough, asking for documents to confirm I was family and a copy of the death certificate - made me feel they were super professional about it. They handled everything respectfully and were quick to get it sorted. So grateful for their understanding and efficient help during a tough time. Definitely recommend them for being reliable and compassionate.

I found Golden Age Tech Support on Yelp and called them. I was having problems with Microsoft…read moreDefender showing up in my settings on my Surface. Dewey took the call, set up an appointment at my house the next day, was on time, professional, fixed the problem in 30 min and charged a fair price. I gave a tip and plan to keep the company phone number.