Great service! Jay helped me figure out what was going on with my water heater, guided me through…read morethe process of requesting/getting parts covered by my warranty, and made the process very easy overall. Would definitely recommend.

Jay was great to work with! He was professional, helpful, and made the whole experience smooth and…read moreeasy. Excellent service and highly recommend! Quick turnaround, we touched base in the morning and he was at my home that afternoon.

Eddie with Eagleview Landscaping is actually how I found Joe with The Plumbing Pros, and I'm so…read moreglad he connected us! After our main water-line repair, our water pressure suddenly became extremely low. Eddie came back to check everything and, when it became clear we needed a plumber, he personally reached out to Joe, someone he trusted, which speaks volumes to begin with, to help us get to the bottom of it! Joe came out, diagnosed the pressure issue, and got our water pressure working properly again! Right away, I could tell he was a seasoned professional who knew his stuff. What really impressed me was that while he was there, his experience helped him spot a couple of other things I never would have known to look for. He replaced our toilet fill valve and noticed our older plastic toilet water-supply line was already showing its age and could eventually fail or burst. He replaced that with a braided stainless-steel supply line as well. I wish I had taken before pictures, but I'm definitely glad we caught these things when we did! That's why having a seasoned professional you can trust matters. Joe fixed the problem he originally came out for, but he also had the experience to recognize potential problems before they turned into bigger, more expensive ones. He explained what he was seeing, and I never felt like he was trying to sell me something I didn't need. Joe definitely earned himself a returning customer. The Plumbing Pros is officially going on my "people to call again" list! Rex Pro Tip: Joe leaves you a refrigerator magnet for $25 OFF your next repair, KEEP IT! Put it on the fridge with his number handy. And considering my house is about as prehistoric as I am, I have a feeling Joe and that little magnet may be hearing from this T-Rex again. 5 ROARS from Focusaurus Rex

We recommend The Plumbing Pros for any of your plumbing needs! The owner is incredibly responsive…read moreover text, making it easy to discuss scheduling and pricing. The team was very professional and detail-oriented when completing the proposed work. We appreciated their honesty, recommendations, and fair pricing (compared to other quotes for similar scope). We never felt like they were trying to upsell us before and during the repairs and water heater install. Additionally, we wanted to call out Joe in particular. My father-in-law had a major fall which resulted in a traumatic wound to the head. Joe jumped in immediately to tend to my family, provide temporary wound care, and clean up the blood on site. This was not part of the job description, but his background and kind heart prompted him to come to the rescue. Thank you, Joe, for being there to support us as a professional and a decent human!

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

Matt was very quick to respond and upon providing him with photos of the issues he was able to give…read moreme a quote. He arrived when he said he would and was extremely polite. When he was done performing the repair he let me know and showed me the replacement and its operation. Would highly recommend him.

A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

Outstanding! Very impressed by 5 Star Plumbing and I am not…read morerelated to them. I had a water valve leak and a mess on my hands. Excellent service from beginning to end - Jack the dispatcher and Adam who replaced the two water valves. They really live up to their name - 5 Star.

Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

We had such a great experience with Water Heater Pros from beginning to end…read more From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they were able to give me useful information right away. Steven was also wonderful to work with. He was prompt, very knowledgeable, and sent us several options so we could really compare and decide what was best for our home and budget. I never felt pressured. On installation day, Alberto came with the team and did a great job. We also had two other team members working on upgrading our electrical panel, and everyone was professional, respectful, and efficient. What really impressed me is that they truly mean it when they say they can install your water heater as soon as the next day! Everything happened so quickly and smoothly. It's not often that you find a company where the experience is good from the first phone call all the way through the installation. We're very happy with the service and would definitely recommend Water Heater Pros to anyone needing a water heater replacement. Thank you to Steven, Alberto, and the whole team!

Update: After I left the negative review, I was immediately contacted by staff at Water Heater Pros…read moreto inform me that they meant to update me that they were still waiting on a response from Navien. Long story short, I was kept up to date on the tracking information on where the part from Navien was and Steve scheduled one of his guys (Valentin, who was always polite and professional) to replace the malfunctioning front panel display and the recirculating check valve for free. It was unfortunate that good service had to come after a complaint but at least Steve and WHP made it right at the end, and that is what matters.

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

Patrick and Alex did an excellent job replacing my old water heater, which rusted out at the…read morebottom. very professional. highly recommend them.

I had a hand crafted vessel sink and a custom vanity top that needed to be put together along with…read morea new faucet. Alex managed the unique requirements of fittings with patience. The job required our sourcing and having custom work with Alex's guidelines to make it all come together. He made a second trip to complete the work the day we called. This was our second service call and we will definetly call again if and when the need arises.

Fixed a busted water line and was able to complete the job quickly. Highly recommend.read more

There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic…read moremode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter.

I highly recommend Ryu. I had such a great experience with him. He is impeccably honest. He…read moreliterally saved me hundreds of dollars. I would use him again without question and I refer him to my friends.

Three things why 5 stars is deserved…read more 1) Kept their promise to come out at 2 pm even though it was a short notice on Sunday. 2) Reasonable - felt the price was fair for the fix. 3) Experienced professional plumber who knows the job very well. We will definitely call them back for any plumbing issues.