Rocklin Heating and Air is the absolute best! They have the best service, timely response, and unbeatable pricing and Erik is really a nice, down to earth, honest person to deal with. My AC went out on Saturday morning; I called one of the "big name" HVAC companies that had serviced my unit a few years back. The earliest they could come look at it was the following Tuesday. The forecast called for 105+ degree days for the whole week, so there was no way I could wait until Tuesday to get this looked at. I called some of the other "big boys" and got the same answer. I did some looking online and found some great reviews for Rocklin Heating and Air. I checked out their website and really liked the guarantee of fair pricing and warnings about how most of the other guys jack up the price of inexpensive parts. The rate to come out and diagnose my problem was almost half of what I was going to have to pay to my previous HVAC servicer. I immediately called and spoke to Erik, who was professional, courteous, and eager to help. He came out that same Saturday to look at my AC unit and walked me through what he was doing as he was troubleshooting the problem. Unfortunately for me, ours was not a simple fix...our condenser/compressor was completely dead and we were going to have to replace the unit. When I learned this from Erik, I braced for the worst. Past experience had shown me that most HVAC people will come in and tell you that you need to replace your entire system when something like this happens, and I knew that could be 10K to 15K. Erik explained to me that was just not true. He assured me that the coils, lines, and air handler in the attic were working just fine and that we could easily replace just the condenser. He got me setup with a great new unit that was a half ton bigger than my previous unit (the actual right size for my house.) His pricing on the parts and labor for this job were unbelievable (just a few thousand) and now I have cold air like I have never experience before. I have since recommended Rocklin Heating and Air to all of my friends, family and neighbors. I will definitely be using them for all of my HVAC needs. Thank you Erik for the quick response, great pricing, and for keeping my family and I cool when it was over 100 degrees! read more

Thank you Rocklin heating and air! A special thanks to an amazing professional technician Drew! I personally own 2 HVAC companies in Southern California. I was visiting my family in Rocklin when my son's AC failed. I called Rocklin AC on a very hot day! Drew was dispatched, he knows the business and how to make things happen. Drew was very polite and 100% a professional. He went out of his way to make sure my son and pregnant daughter in law were more than happy. Drew special order parts that were not available in Sacramento. Drew overnighted the parts and they arrived the next morning. Drew was at the home at 8:00 am as promised. He fixed the system, and very tactfully explained how lack of system maintenance had been the underlying cause of the call. My Hat is off to Drew and Rocklin Htg and air! We need more service companies like Rocklin Htg and air in the greater Sacramento market place. They are honest, competent, and friendly. They are not salespeople on commissions trying to hustle and rip off the Client. I do not know anyone who works there. I found them on Google. I can say after owning AC companies for 46 years in California, Rocklin Htg and air did a fantastic job, a great price and I strongly recommend them. Most AC companies have in experienced Technicians that don't understand how HVAC systems work. They are parts changers and amateur sales people who prey on people in need and the elderly. Thanks to the owner, he/she or they have built a real top notch honest company. If I could I would give them a 6 star review. read more

Another 5 star Yelp review for Rocklin Heating and Air. It was 100+ degrees on Wednesday and when I got home my A/C wasn't blowing cold air. I did my Yelp research and started making calls first thing Thursday morning. One said they'd call me back in 3-5 days, one didn't even answer and their v-mail box was full, then I called Rocklin Heating & Air. The phone was answered quickly and they could send someone out that afternoon. Wow, I wasn't expecting that. I asked if they could do it Friday morning instead and Erik was here by 8:30 Friday morning. I feared the worst... that my 26 year old A/C couldn't be fixed... but Erik quickly found the problem, fixed it, then turned on the A/C to let it run a little. While it was running, Erik went around the house and adjusted all the fins on all the vent covers, replaced the air filter I was planning to change this weekend (I already had the filter), and put the vent cover back on in one room where I had removed it to paint the room. He also made some adjustments to the outdoor A/C unit so it wouldn't be so noisy when it was running. Erik was professional and personable, and didn't waste any time. This time Rocklin H&A was my third call but in the future they'll be my first call. read more

I called them early in the day with an urgent issue at my home, and to my surprise and relief, they were able to schedule a same-day service. In today's world, where you often have to wait days (or even weeks) for home service appointments, that level of responsiveness is rare and so appreciated. The technician arrived right on time, was courteous, knowledgeable, and incredibly professional. He took the time to diagnose the issue thoroughly, explained everything clearly without upselling or pressure, and got the job done efficiently. What stood out most was how much they cared about doing things the right way--not just quickly, but with care and quality. By the time the visit was over, I felt completely confident in their work and couldn't have been more pleased with the entire experience. It's refreshing to work with a company that values both service and customer satisfaction this much. If you're looking for reliable, fast, and honest HVAC service, I highly recommend Rocklin Heating and Air. I'll definitely be calling them again for any future heating or cooling needs. Rocklin Heating and Air exceeded all my expectations--truly a five-star experience from start to finish!! read more

We lost are AC in the middle of July with 100 degree temps. We were planning on replacing the 19 year old system, but the need became urgent. We received at quote from one of the three B's (Bell Bros, Butler, Bonney) which was over 40% higher then Rocklin Heating and Air (I guess someone has to pay for all that advertising). When we contacted Rocklin Heating and Air (RHA), Michael (the owner) came out the next day. We were able to purchase a new top of the line Carrier HVAC unit and the money we saved going with RHA we were able to purchase a QuietCool whole house fan and Ecobee thermostats. It only gets better from here. Michael has for his customers portable AC units which he set up in our bedroom that same day so we could sleep a night. The installation of our new unit and whole house fan "less then a week after purchase" was performed by three very experienced technicians and I couldn't be any happier. They treated our house as if it was their own. 5 stars is not enough for the service we received from RHA. I would strongly encourage anyone in need of purchasing a new HVAC unit to contact Rocklin Heating and Air. You will not be disappointed!!! read more

This review is a long time coming. The bottom line is CHOOSE Rocklin Heating and Air! Everyone of their team members is professional and hard working and very good at communicating! We had a very challenging issue with our unit that was installed by another company. It took a lot of time and energy to diagnose the problem. We had 4 different companies assess the unit before we found Rocklin. All the other companies brushed us off, saying our unit was efficient. The only problem was, it wasn't; we were spending up to $600 a month on our energy bill. Rocklin diagnosed, repaired and then ultimately replaced our unit. We have never been happier or more comfortable in our home then we have been these last few months. We have now had the chance to run the heater and AC and it works so well!!! I can't sing their praises enough! Since it was such a large job, I'm convinced we met everyone in the company and I can say I will, with out a doubt, recommend and will use them again. Erik, from the office staff to the installers, you should be proud of your company! You all made a nightmare of a problem, not only fixable, but a painless experience! THANK YOU!!! read more

A new HVAC was installed by Rocklin Heating & Air by Elliott and Gerald and everything from start to finish was like clock work; smooth, well-communicated, and professionally done with great care to do things right. Drop cloths were laid out and shoe covers were used to protect our floors. Plastic drapes were hung in the attic access area to protect items in the master closet. After installation, they ran the AC and Heating systems to check temperatures were running properly. Clean up and service throughout the day was impeccable. Service extended to help connect and review how to use new thermostat and attic fan using smart devices. The install would not have happened without Manager Brandon Cruz who provided above and beyond service with the proposal, answering numerous questions, and offering help throughout the process. During installation, Brandon and Install Manager Shawn did quality check-ins. At completion, Elliott clearly explained final paperwork, permit inspection, and required system testing. read more

I noticed our AC was not blowing much air and Nest thermostat temperature not moving as well after running the AC for 10-15 minutes. I called Rocklin Heating & Air and schedule someone to come out friday. Drew was very professional, polite, and arrived on time. I was out and totally forgot about the appointment but he waited for me. He checked everything end eventually found what was causing it. The insulation inside the coil fell on top of it causing it to freeze to 23 degrees like and iceblock. The coil was glued and taped really good that you need to open and see in there. I am glad he took the time to check everything , I had a different comapany who gave up and could not figure out the problem. Thank you Drew for coming and solving the problem . I really appreciate it. I am glad I called Rocklin Heating & Air. They are the best out there. Honest, Transparent, Reliable and did not sell me anything! The reviews are legitimate. Support Local and Family owned business. read more

Customer service was incredible from the beginning. I called for a tune up and got an appointment right away. She was friendly and worked with my schedule to find something that fit. I asked for a call before the technician arrived (and I got it!) Mike called to let me know he was on his way, right in the middle of the appointment time window I had been given. He was very friendly, informative, helpful, etc. He explained things thoroughly, answered my questions, and was honest in his recommendations. He didn't push for a new system but gave suggestions that would be helpful based on what we currently have (without being at all pushy about it). I've heard great things about the company which is why I called even though others had sent coupons and fliers with "specials". Very happy I did. I'm a mom with two young kids at home so it's easy to feel uncomfortable with a stranger roaming around my house and in the attic. I felt very at ease. read more

I cannot say enough about the level of service given by Rocklin Heating & Air. My AC unit stopped blowing air during one of the hotter nights of this crazy heatwave. I called first thing in the morning and they were able to schedule me an appointment time. Brandon came out and looked at my AC unit and well, it turned on for him [seriously ..ugh] .. He was so kind and did 2 different checks in the attic and provided me with 3 possible things that could be going on. Since the unit was working, we agreed we would wait to proceed forward until a proper diagnosis can be given. He provided me a game plan, confirmed my systems are in great shape [peace of mind] and we cross our fingers this was a fluke! This level of care of dedication is what I continue to experience being a client of Rocklin Heating & Air. Thank you for everything! read more

These guys are great! We chose to replace our 15 year old HVAC system before it failed. Rocklin Heating & Air had somebody (Brad) to our house the next day to give us an estimate. We accepted the estimate and they did the installation the next week! Totally unexpected! They sell Carrier equipment and that is a solid brand, the price was reasonable also. The installation crew did an incredible job. They arrived when they said they would, were professional, polite, and kept our house clean. The installation was done well and in a timely manner. Zach and Brian did a great job! Thanks guys! The City of Lincoln inspector did his inspection yesterday and we passed with flying colors. He let me know that Rocklin Heating & Air jobs are always done well and rarely have any corrections to be made. We are satisfied customers! read more

I am so impressed with this company. Called this morning at 7am, Eric answered the call, told me someone would be at my house by late morning, early afternoon. Received a call at 12:30 from Mike saying he was on his way. Within 10 mins Mike identified the part we needed, replaced it and then proceeded to check everything from the vents throughout the house to ensure there was appropriate air flow, the outside unit to ensure there were no leaks and took the time to give us some wonderful tips about our air conditioning and how to use it efficiently. I never felt he was dishonest, he definitely wasn't out to rip us off! I will tell my friends about this company and recommend it. Quality customer service, very down to earth and honest.......This was a great experience! Thank you Mike! read more

We had the BEST experience with Rocklin Heating & Air! We called on a Monday for an inspection on two air conditioners (at two different houses), and Erik was exceptionally kind and helpful and had one air conditioner installed on Tuesday and one on Wednesday. So quick! ALL of the technicians were professional and so helpful, especially Brandon. Brandon helped at both of our houses and was absolutely wonderful in every way. When the city inspector came to give the permit and clear the installation job, he said everything was absolutely perfect and that when he needs an air conditioner, that he is also going to use Rocklin Heating & Air. When the city inspector would use this company, you know that this company is the best. Thanks Brandon and all of Rocklin Heating & Air!! read more

I called in with AC issues and in 24 hours they were at my door ready to go. Mark was our tech and he is AWESOME! He was very knowledgeable, super supportive and listened to all our concerns and needs. Diagnosed the issue and found the solution right away! I can't thank you enough Mark for getting our AC up and running in such a short time despite the difficulty of the job. Highly recommend this company. Great price for the work and I have asked them to return for some follow up service as well after this great visit. BTW Mark couldn't stop talking about his bosses and company he works for. Which says a lot about how the company treats their techs reflects out on the field and in their work. A++ all around. read more

This morning Rocklin Heating & Air technicians Jimmy, Shawn and Mac arrived to install a new furnace and air conditioning system in my house. They all worked hard, really knew their jobs, and most importantly, they had integrity. I was SO impressed by their work ethic and I had total confidence that they knew exactly what they were doing. A big "shout-out", too, to owner Mike, who gave me really good and more than fair pricing to do the job. I HIGHLY recommend Rocklin Heating & Air to do a furnace and AC installation in your home. They exceeded my expectations!!!! A BIG thumbs up and an even bigger THANK YOU!!! Just like a previous review by Mike M. I also wish I could give them more than 5 stars. read more

I needed a new unit installed in my home and had 2 previous people come out. I called and the owner of the company came and gave me an estimate on replacement with a fair price. We scheduled an install time and I couldn't have been happier with thier performance . From the secretary Trivia to the installation crew Joe, Justin and Richard to final inspection with Brad and Eric's partner Pam. They were affordable, gave me options, worked with respect to my home, cleaned up every screw and piece of debri to answering every question I had. I couldn't ask for a better company. They are simply the best. I have several of thier cards and will continue to recommend them. Thank you ! read more

We called and got appointment for our a/c that wasn't working. Justin M came out looked the unit over took his time and discovered it was our electrical service; we had a breaker go off that controlled the a/c unit. He went beyond the call of duty and tightened up what appeared to be loose wires in our panel. Problem solved and he was nice enough to mark the breaker for future reference. Within minutes we had cool air. I can't say enough about this young mans professionalism, he is quite wonderful. He didn't try to upsell on anything. I would feel totally comfortable recommending Rocklin Heating & Air to anyone. Thank you for your great service. Trish & Bill Corsi read more

As a repeat customer for service issues on an older HVAC system, I can again say that Rocklin Heating & Air is one of those rare companies that appreciates your business. In every instance, they have been fantastic from initial contact by phone...scheduling...communication before arrival...arrival and service. Very professional....Chris was the tech scheduled yesterday and he was great (as have been other techs we've had come out over the last several years). If you're in the Rocklin area and have HVAC needs, don't hesitate to call them first. Like us, you'll be a permanent customer and quick to recommend them to others. read more

Cannot praise Rocklin Heating & Air - especially Mike - enough! We were out of the country on vacation and our daughter realized our air conditioning was not working while checking on our home. She had used Mike for her own repair and was so impressed that she called him for ours. He went way above and beyond to make sure it was repaired before we returned, working with her schedule and beyond normal working hours. Customer service of that caliber is rare and needs to be acknowledged! We will definitely use Rocklin Heating & Air for any of our heating or air maintenance and repairs. Thank you Mike! read more