We just had the tech Alex out and he was excellent! He was professional, knowledgeable, and went the extra mile for our systems. We bought a home that wasn't taken care of and he was able to figure the existing problems plus come up with a solution/plan to get our systems back in good running condition. I am very impressed with the quality of service Alex provided. I definitely will be asking for him every time! read more

Great Company , very professional and polite , its a company you can trust !!! they were on time and their prices are more then fare , you won't regret doing business with them , read more

They lie to customers about needing new ac units or furnaces so they can benefit or tell you your ducts need cleaning This company is scam

We had Peck come out on 1/21 bc the heat went out. They had great service in the past so naturally we called them again. On 1/21, Alex Brewer came out to repair the rooftop unit. He told me that the wiring harness needed to be replaced & the plenums resealed. He came back out on 1/26 to do the work after parts came in. That afternoon the heat worked great. 1/27- the heat won't turn on in the AM. Called Peck & they sent Alex out again. He said that the red wire was broken in the wire nut from repeated testing the day prior. To be safe, he re-stripped both the red wire and white wire with new wire nuts which I appreciated. The heat worked nicely after he left. 1/28- the heat won't turn on in the AM again! Soooo,I call Peck again & they send Alex again with a more senior tech. They say it's the motherboard & replace it. At this pt, I'm skeptical but hopeful that this will be the last time they have to come out for this. I'm grateful to them for coming out multiple times w/o gripe on this issue & do the subsequent repairs free of charge. 1/28- 2/16= no issues with heat & life is toasty (mild weather). 2/15- rain comes on Sunday night. 2/16- water is leaking from the intake vent in the hallway. Odd, the roof has never leaked before even during severe winter storm over Christmas with heavy rainfall to the point of CA being in a state of emergency. Due to the coincidental timing, I felt as though I needed to call Peck again. They charge me $59. Alex comes out again & he says nope this is not a related issue from previous work. He writes that the "roof at the top end of the plenum under the shingles the sheet metal is not flush with the roofline causing a hill in the shingles which is pulling up the shingles on the sides of the plenum allowing water to get in." So the suggestion is that I call a roofer. 2/17- the rain has not let up since it 2/16 & I call a roofer to come out to emergency tarp bc the flooring has started to swell & there is ceiling damage. NRG pros go up there & tells me that this leak was caused by recent work done to the HVAC in his opinion. He said that yes he could see the flashing being lifted & that it looked recent vs just a preexisting issue. Then he also let me know that the HVAC mount is pretty crappy but he specifically checked under that to see which part of the roof was leaking. He said that it was definitely from the lifted flashing. So I make the dreaded phone call back to Peck to tell them & email them the report. Feb 18- Seth Mooney emails me back & basically says this issue was caused by faulty installation of the hvac unit 13 years ago asking me what company did the work, were permits pulled, etc. Then tells me it's best to get in touch with that company to remedy this issue. I reply that we have not had a leak until the hvac was worked on, not even during the atmospheric river in Dec & that I've had an independent roofer come out. Also, if this hvac was improperly installed, why hadn't someone from Peck told me after 4 visits to the unit? As a reputable company, I would expect a technician to notice during one of those visits. I looked back at all the invoices & it was never mentioned. Seth acknowledged that they had not noticed the issue at the time & apologized for failing to mention it. Then offered a $150 credit to help with the cost of getting a crane to lift the system & re install the system! What kind of joke is this?! (Full disclosure: this home is a rental & i have tenants currently living in it) $150 is supposed to make up for the fact that now I have to get the flooring redone, ceiling patched up, mitigation out to make sure it's safe, roof patched up, & hvac unit remounted ?!!!?? I have always thought of Peck as being a company with integrity & just a great family owed business. I recommended them to neighbors & friends over the years. The way they write back very dodgy emails that deflect blame just sours any previous positive interaction I've had. Also, every time I call Seth or a service manager is conveniently out of office. This situation is incredibly frustrating. read more

Peck Heating & Air Conditioning - Lifting flashing - Heating & Air Conditioning/HVAC Near Me - Lincoln, California

Our A/C went out over the VERY hot weekend. My husband changed a part out, but it ended up needing something else after all. He called Peck Sunday and they got us in Monday, even had the correct part in hand when knocking on my door. I could cry happy tears! We are incredibly grateful for their kindness, prompt service, quality and knowledge to get it fixed! read more

We had to replace our central air and heating and are so happy we chose Peck. Our rep was so knowledgeable and experienced and explained each step and exactly what they will do. They were on time and did exactly what they promised in a quick and efficient manner. They also offered a great financing option that really helped. The inspector even complimented them highly for doing such an excellent job. Using Peck was a great decision and we would highly recommend them to anyone who needs work. read more

5 STARS for the technicians. Everyone we dealt with was professional, thorough in explanation and kind. 2 STARS for the front office staff! Those women may like their job but they come across as overworked, snippy and condescending. The emphasis is definitely not on customer service. It's really a shame because it seems like it could be a great company. read more

Jeremiah is a rock star. My AC went out in 100+ temps and I was stressing about expensive repair costs. They had Jeremiah out within a few hours of when I called. He quickly diagnosed the issue and had it fixed within 20 minutes at minimal cost. I've had HVAC techs out in the past who have quoted me thousands of dollars in repairs and gone so far as to tell me I need a new unit. He got me up and running for a couple hundred bucks. 10/10 would recommend. read more

Very pleased with Peck Heating & Air! We replaced our system with a fully electric heat pump a couple of months ago. After collecting quotes from several companies in the area, Peck came back the cheapest so we decided to go with them. John was a wealth of information and knew all about the various rebates available for upgrading the system (one of the other companies we reached out to didn't have any idea about either the SMUD or the state-wide rebate available for heat pump installation). He also listened to any concerns we had and updated our quote accordingly to make sure that we would be happy with both the system we were installing and the price. For installation, they were able to get us on the schedule quickly. We have been very happy with our new system. We did have one issue where the AC unit suddenly stopped working. We contacted Peck in the evening about the issue. They called us back first thing in the morning the next day and had John back out to fix the issue that day. No charge and a quick fix. Thank you for the prompt customer service! read more

I rent through a property management company which had peck heating come out to replace the insulation on 2, 2-foot sections of copper pipe as well as splice in a new low voltage wire approx 2-3 feet long. All was easily accessible outside and took no more than 30 minutes to complete. They charges 450 dollars, which the property management passed on to me due to my dog causing the damage. When I called to ask why the cost was so high for what amounts to 50 dollars max in supplies and 30 minutes of work, the front office woman got snotty and told me that she couldn't talk to me about pricing, only the property management company. read more

Had an appointment to get an estimate for a new HVAC. Josh came on time and I received a text message that they're on their way. When he entered the house, he wore shoe booties without me asking. After doing an inspection, he told me my furnace looks good and I won't be needing to replace that part. I appreciate his honest opinion. It's hard to find a company that's trying not to upsell. As a customer, I have to trust what repairs are needed and suggested. Josh explained everything very clearly in a way that's easy to understand. Highly recommend giving this company a call. Great receptionist and staff! read more

Scammers. My property management had called them to fix the Ac. They charged $1250 for a new OEM board which I am sure it didn't need to be replaced. And then tried to say that all of our thermostats need to be replaced for $1450. So I called another vendor and guess what? None of our thermostats needed to be replaced. They just needed some cleaning. So I'm pretty sure we didn't need a new OEM board and if so not for that price. read more

I highly recommend Peck heating and air! This winter i was having problems with my very old furnace. I had logan service come out and tell me it was fried. Quoted 1, 800 dollars with no guarantee after 30 days because of age pushed getting nwe furnace. When i called peck they were very nice came in said it was a relay charged under 400 dollars and even cleaned out my blower!! Top noch service ... read more

They came late to our home for a quote on a new HVAC system. Wouldn't go into the attic to see what current system we had in place and insisted we needed to top of the line unit. Talked down to us when we had questions and simply not a company I would want to do business with. We went with another locally family owned and operated one and were very pleased. read more

Have been a Peck customer for two houses and 25 years. They have always been great to deal with. We have the twice yearly maintenance check plan. They come in the spring to make sure the A/C is ready for the summer and come back in October to make sure the furnace is ready for the winter. Our unit is a Rheem and 3 1/2 years old. The Peck tech that generally services our unit, John was here in June. A few weeks back Pamela at the office called to set up an appointment. John had apparently heard noises coming from the compressor and decided to swap it out for a new one. The new one is in and quite frankly you don't even know the unit is on. Thanks John. Its great to be proactive rather than reactive, read more

If I were to start my own business, my guiding principle would be: Do the Right Thing. I would want to go to sleep at night knowing that I was ethical, reliable, and honest, even if it meant not necessarily maximizing my profit on every job. I think the owners of Peck Heating & Air Conditioning follow the same mantra. My 10 year-old HVAC started failing on a hot summer Saturday -- the compressor seemed fine, but the blower wasn't firing up. I checked around, and saw numerous glowing reviews from Nextdoor, Yelp, and Google. I sent them an email on Saturday night, realizing that they wouldn't be able to get back to me until Monday, and thinking that they would probably be so booked at this peak season that they probably couldn't send someone out until later in the week. Well, I got called at 9AM on the dot, asking if I was available to have a tech take a look. Sweltering from 2 nights of 90-degree heat, I eagerly said "Yes!". I got a call later from one of their techs, Randy, who showed up right on time. I let him into my attic to check out the HVAC. A model of efficiency and honesty, Randy identified the problem right away (blower was drawing too much current, and shutting down), made a call, and told me he could have the part ordered and installed the following day. I am sitting here, typing this in a room that is a comfortable 78 degrees. A mere 24 hours ago, it was 90. I can't tell you how ecstatic I (and my family, and cats!) are to have functional A/C again. Throughout the process, Randy gave me some pointers on how to maximize the utility of my A/C, and we had a great discussion on the benefits of whole-house fans, too. Straightforward, no BS, no high-pressure selling. Nobody wants to deal with HVAC problems, but Peck will be my first call if/when my system needs servicing again. read more

Randy came out to address an issue with our AC unit. Excellent service and communication.

I've trusted Peck to fix my heater a couple times over the years, and they're always kind, helpful, and honest. My upstairs heater wasn't working the day before Thanksgiving, so I made an appointment for today (Black Friday). When I got the notice that they were on their way, I tried it one last time and low and behold, it works now! I told them when they arrived, and asked if they'd charge me for the trip - they insisted on not charging me even though they already drove here and were standing on my doorstep with a ladder. Not only that, but they were SO nice and understanding about it. Customer for life! read more

Called and got same day service with call from tech on exact eta. Went into attic to troubleshoot heater and ac not turning on. New fuse and cleaning was done at reasonable price. Works like new now. read more

This is the 3rd HVAC install by Peck over 20+ years. 2 on my home and one on rental property. I also do the twice yearly "season tune up". I have been 100% satisfied in all aspects of the service. Office staff is great and all techs are professional and competent. I highly recommend Peck for any HVAC needs. read more

Of course problems happen when its the weekend and above 100 degrees :). I heard through word of mouth that Peck was a great family owned business, so I emailed them through their website to set up an appointment for the next week. I didn't think I would get a response until Monday, however, I received an email back the same day, saying that someone would be out Monday morning to look at it and give an estimate. The technician came out and determined it was a rusted out coil due to improper drainage in the initial installation (done by another HVAC contractor). Two days later they were at my house with two technicians installing the new evaporator coil. They were efficient, clean and friendly. It has been almost six months without any issue. These guys are good! read more

I'm always pleased when dealing with Peck.I got a text the day I scheduled my service appointment giving me his name and a time window of when Trey would arrive. He texted again when he was on his way. He performed annual maintenance on my furnace so I'm all set for winter. The company couldn't give better service. read more

We have used Peck Heating & Air for several years now. They are so attentive to our needs and prompt to serve us. They have put in a new system in an addition, and have replaced a system in our over 40 year old house. Randy is awesome. He is thorough, fast and reasonable. We highly recommend Peck!!! read more

Honest and reliable as always. Having a local family owned business for one of your biggest purchases is always important..

Just out to install new furnace and FAU. They are honest, friendly and do great work. We are so glad we found Peck, and are customers for life. read more

Wish to add Peck AC Heating is very honest, fast and good! I had a variable speed blower fan that went out and it turn out to be a $2,500 job. I had Peck replace the entire furnace for only 4,500.00 which was a deal. Peck was able to replace my furnace the very next day! These guys are no pressure company that will trust you and look out for you! Thank you read more

I highly recommend Peck heating and air. They do excellent work and are very honest. I had my central air replaced. When they were in my attic, they discovered my air ducts were good and didn't need replacing. Instead of selling me something I didn't need, they kept my ducts and discounted the job! I appreciate this type of company!! read more

We've used Peck Heating & Air at our office in Roseville and really trust their service recommendations. I recently had them inspect my home A/C because it was struggling. Trey, the service technician, was on time, polite, and informative. Before he did the repair he explained what could be the problem and all the possible outcomes and fees. He thought there could be a leak because the Freon is a closed system and it was low. It was going to be a costly repair with the Freon and dye. Luckily, Trey came back to me nearly excited that it only took 3 lbs of Freon and told me that 3 lbs for a 13 year old unit is just normal wear and tear. No dye was used and the total repair and cleaning/tune-up was less than $400. I highly recommend Peck for all heating and A/C services. read more

Just had a major install in the home. They were seamless, fast and courteous. The new Trane unit is strong and powerful and is moving a lot of air. I really dig the new TSTAT. Big shout out to John and the entire team at Peck Heating and Air. Also a HUGE shout out to My install team. They were amazingly quick, clean and very professional. It was a good experience. THANK YOU. read more

John has been servicing my HVAC system for several years. He's professional and passionate about making sure the unit is in top condition for the heat and cold seasons. Always on time, John never rushes through his work. He's also a good listener to my questions, followed by explanations that at times has included options, both pros/cons to resolve a system issue. read more

I'm writing another review for PECK given my most recent service experience. Previous to calling PECK I had an energy efficiency service completed through a local company (recommended by PG&E). Unfortunately, shortly after they completed the efficiency service I tried to run my A/C and there were issues--my upstairs A/C was no longer working. Unbeknownst to me the energy efficiency technician knocked a wire into my Damper Motor causing it to lock in an open position. I called PECK during the peak of the season. Initially the technician (Mike C.) thought the (costly) Damper Motor had burned out and would have to be replaced. Instead of just replacing the motor, Mike appropriately re-capped the wires & tested out the old motor. To my great relief Mike was able to save our Damper Motor. I will not let anyone, but PECK, to access our A/C unit again! read more

NOT 420 FRIENDLY! The owner is a liar and a scammer. They poorly installed a drip pan for a heater flooded the whole ceiling and then they sent some Yahoo to fix it it was all amateur hour. They sold me an expensive zone system and it didn't do anything they said it would. I had a more detailed review saying how awful he really is but he cried and got it taken down I would go somewhere where someone has a better reputation. You have been warned. read more

The service man showed up on time. He checked the unit and luckily had a part to get the unit up and running. He explained the situation clearly and let us know that a part needed to be ordered but with the inclement weather and the COVID 19 supply chain issues that it will be delayed. So far the fix is still working as we wait for the part. read more

I can't say how much I wish I'd never done business with Peck Heating and Air. When we built our house we got several bids, Peck's was in the middle somewhere and the person I worked with was friendly and helpful, when our first choice was too busy we chose Peck. Problems started when we got a surprise rain during construction, the workers hadn't sealed the unterminated ducts in the crawl space and they got water in them, they all had to be replaced. To their credit they redid the work without complaint, but it slowed our schedule considerably as the floor was closed up and the crawl space was difficult to work in. Next was the condenser drain for the downstairs forced air unit in the crawl space, to make a long story short it caused the unit to run erratically. When I called Peck for service the guy came by and said it was a thermostat problem, he played with it and then couldn't reproduce the problem, declaring it fixed (and charging me). When the problem soon returned Peck refused to come out saying they no longer serviced our part of town (getting angry and calling back repeatedly didn't help). I called another HVAC company, their technician replaced a vent fan and had it working for a while. In the end the problem turned out to be the drain, which caused moisture to back up and corrode the unit's core (several different companies had the same diagnosis). We had to replace the entire forced air unit at a cost of over $20,000 (it was quieter and more efficient, so we could have gotten by for maybe $15K!). Other duct work was poorly hung in the crawl space causing it to crimp, our library was always cold until we crawled under the house to fix these issues. Then another doozie, we have a separate FAU for the upstairs, even though it has plenty of air, one room was always hot in the summer and cold in the winter, there was very little air coming through the vent. Our attic space is difficult to explore so we could never figure out what the problem was (and Peck wouldn't come out). Finally we got a camera that can feed down through tight spaces, we followed the vent and found they routed it between two beams and squeezed a 10 or 12" duct down to a couple inches, there's no way for us to fix that vent. We're going to run a duct through another part of the attic and cut another vent into an adjacent wall, this won't be easy or cheap. There are other issues with vent and return placement, but I'll stop. It all comes down to people, some care and do good work, some don't; our Peck designers and installers failed us, and their service team just abandoned us. As mentioned this has caused is much discomfort, work, and tens of thousands of dollars. I would not do business with Peck Heating and Air. read more

Peck Heating and Air Conditioning did a fast and professional install of a Rheem AC and furnace, as well as a whole house fan. Raymond did the install and he was efficient and knowledgeable. Vincent installed an Ecobee thermostat which I can monitor with my IPhone. Juan was here also, cleaning my ducting. They all went above board in their service to me. No one wasting any time. They were here when they said they would be. The office staff was helpful and polite at all times. Previously Seth came out and helped us with determining how to vent the whole house fan. John H. was the first contact that got me thinking of replacing my old system. Good team effort everyone! Thank you. read more

Highly recommend! AC wasn't working at the corners of my house and rather than trying to sale me something I didn't need Randy showed me how to better use my current system. Sooo much better and didn't have to spend $1,000+ like some other companies were trying to get out of me. Thank you! Earned a customer for life! read more

Chose Peck Heating and Air for my new system due to their great customer service, and was not disappointed. Everything went great. Competitive pricing, and everyone involved was very professional. read more

The service man arrived as scheduled and diagnosed the problem. He was very knowledgeable. He did not have a motor and said he would get one and be back the next day. He said this would cost $870.00. I said ok. The next day he installed the new motor and new capacitor. The unit worked great. I am not complaining about the work, but the price. I went on Ebay and the motor was $160.00 and the capacitor was $14.00. He was here maybe a hour. How does $174.00 plus a hours labor add up to $870.00. This was a complete rip off. read more

We used Peck to replace 2 A/C units in our church. The only reason we didn't give them 5 stars is because they still need to install and program 2 thermostats. Other than that, they were early to arrive and start their work. They were fast and thorough. And the techs that did the install were friendly. read more

Randy and Seth, what a team! I work in a large leased building in Lincoln where the air conditioning has always been a problem. We had two consecutive days of large meetings planned in our conference room, when we discovered that the air in that room was not blowing at all. Seth and Randy were the 3rd Technicians that Peck sent out. These two guys came in and took the time to carefully listen to what had been going on. I watched them troubleshoot one thing after another for a couple of hours. But they got it. They found the complicated problem that no one else could and they fixed it perfectly. These young men were not only dedicated and determined to get it done right, but they were respectful and courteous in their demeanor as well. I'm glad we chose Peck. read more