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Macarthur Collision and Towing

3.7 (12 reviews)
Closed • 8:00 am - 5:00 pm

Services - Macarthur Collision and Towing

Bumper repair

Auto frame testing

Auto steering and suspension repair

2 More Services

Rear-end damage

Vehicle towing

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17 years ago

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8 years ago

Telephone operator/Dispatcher extremely rude when inquiring about assistance with towing. Poor customer service.

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9 years ago

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Touch of Class Collision

Touch of Class Collision

(39 reviews)

I thought they gave me a brand new car:). During Christmas…read moreweek I got into a small accident. I stopped at the stop sign and the person behind me did not:( It looked like minor damage. I called Mercedes to see if they do body work and they recommended me to a collision place "they use". After reading their reviews, I knew I was NOT going there. I did a search and found a Touch of Class Collision. I called, and the staff was friendly attentive and caring. The young man who drove me to the rental place was so friendly and professional as well. Yesterday, 4 February, I finally picked up my car. It took a while but that was because the other insurance company took their time to get adjusters etc. When I got there, Gabe came out to greet me, they pulled my Alpine white, 300C up and I was floored. It looked like a brand new car, like it had come out of the showroom. Gabe explained the work they did and that the impact was much more that it showed superficially. The inside was spotless, the trunk, glove compartment everything was just spotless and so clean. This morning my dad went to charge the battery and he said even the engine is spotless and so clean. The body is shiny and brand new looking and they also left a tube of paint just in case:). I highly recommend A Touch of Class Collision. Gabe is super and the staff is amazing. Thank you so much for taking such good care of me and my "girl" my car:). Juliana M

The number one best shop I have ever brought my cars to. I have had collision work done on my…read moreMercedes and paint touchups on my Mustang GT. Also they offer the best price on complete detailing work! Great communication! Certified repair shop for multiple manufacturers.

A1 Dent Tech - Before picture...

All primed and ready for paint

A1 Dent Tech

(63 reviews)

Ozone Park

Dino is the best of the best! Did a stellar job truly talented. Very grateful…read moreTo have found him!! Highly recommend him! Will be using him again for my Daughters car. If I could give Dino 10 stars, I would. I had some front bumper damage from an accident, and I hired Dino for the repair. He is a mobile service, which made everything so easy -- he came right to my driveway and fixed the car on site. I honestly could not believe the result. The work was flawless. The car looked better than before the accident. You would never know there had been any damage. His attention to detail, precision, and professionalism are truly next level -- state of the art work. He was fast, efficient, fair, and incredibly skilled. No hassle, no dealing with insurance headaches, no body shop drop-offs. Especially when you just need cosmetic or body work handled quickly and correctly, this is the way to go. If you're looking for someone and debating who to call -- look no further. You found the best. Highly, highly recommend.

If I could give Dino 10 stars, I would!!! From the jump, Dino was very transparent about the work…read morethat had to be done. I scraped my bumper on the curb and I found A1 Dent Tech on Yelp. His reviews on Yelp and Google COMPLETELY match his work! Dino came BEFORE time and was done with everything in less than 2 hours! He even went above and beyond and buffed out some of the other scratches I had on my car from years prior! (Sorry I don't have any before pictures ) The best part is that he is MOBILE and was honestly such a nice person. I couldn't have asked for a better experience than this! I will definitely be doing more work with Dino in the future (hopefully I won't be running up on any more curbs LOL) THANK YOU AGAIN DINO

Shaq Auto Body & Fender - Shaq Auto Body & Fender -via Google Maps

Shaq Auto Body & Fender

(2 reviews)

Springfield Gardens

He had my car for 2yrs and all that needed to be done was replace the manifold and the front…read morebumper!!! When I finally got my car after 2yrs the hood was unlevel the brand new bumper was dented the hood latch was bent and missing the rubber piece you slide over to lift the hoodThe rear of my vehicles was in perfect condition but not when I got it back the full back was covered with primer and small dents on the trunk AC not working so I take it to my mechanic and he tells me he bust a hose that carry the freon to the thermostat if I would've read these reviews before taking my car to him(BROWN) I wouldve never taken my car to him(BROWM) whose supposed to be a friend of 15yrs+ He told me to bring it back and he'll fix itnot for free will I ever ever ever bring my car back to this place

Shaq Auto Body & Fender. Simply hearing the name of this "business" brings back an immense amount…read moreof horrible memories. My boyfriend brought his car into this shop in February of 2013 after he had been in a car accident that left the entire front passenger side of the car in a mess of a state. But what we were going to unfortunately find out some 6 months later, is that he was better off with a wrecked car, and with $1,800 in his pocket. Let me just start off with this: Procrastination is an evil thing. If your mechanic/body guy displays ANY signs of it, please, do yourself a favor and walk away when you still can. Shaq is the epitome of procrastination. He is extremely laid back with his work, promising you the world, but having very little to offer. Basically, he's all talk. Projects that were to be done on this car would keep being delayed by him for absolutely no reason at all. At first we realized the reason as to why he wouldn't touch the car at all was because he wanted full payment before he started anything. Okay, that's completely understandable, and there was no communication from him regarding this, but regardless, it was something we let slide. Once the car was fully paid off, we figured it would only be a matter of time before the car would be back on the road and performing, if not the way it was before, at least close to what it used to be. Instead, we were met with 5 months of sheer excuses and a lemon. Shaq would receive new cars into his shop on an almost daily basis. His lot was almost always full during this time with cars that needed their own servicing. This is normal in any shop, but the difference with Shaq's shop was that, instead of "first come first serve", it was more of a "first come first - oh wait, let me just do this - oops, got a new customer let me.. - oh my son's car is priority hold up - wait, gotta take this other car.. - oh will you look at that, time for my daily afternoon mini-bar.." And here he proceeds on plopping on a chair with a couple of his buddies, sipping on beers as if there were no worries in the world. So in one day, he had accomplished about 5% progress in each of his cars. And yet, the car that had been sitting, and sitting, and sitting, and racking up layers upon layers of paint from other cars and dust, already paid off, has seen nothing done to it. Ordering parts for the car was another story in itself. It's as if someone would threaten to kill Shaq and his whole family if he even attempted to order parts ahead of time to have them ready for whenever the hell he'd feel like working on the car. Everything was ordered at the very last minute (Mind you, it's not like these parts were shipped overnight. We're talking 2+ weeks of wait time.), every single time we were promised the car one week, we were met with "Oh, come back next week. I'll be done next week." "Come back next week" had to have been his excuse at least 7 times. And even yet, the progress of the work being done on the car was a dreadful, hell-like wait. Everything was inching along so, so painfully slow. Shaq never dedicated a full day to just knocking out the stuff that needed to get done on this car like he should have. His attention was being split into a million pieces, guaranteeing that my boyfriend's car would receive very little attention. By the time we had to forcefully take the car back in August, with it not even being halfway completed, let me just say that the condition of the car's exterior and interior were cosmetically disgusting. When the car came into the shop in February, it had only one big blunder, and that was the site where the accident took its toll on the car. When we took the car back, yes, we did have the fender and hood replaced (unprofessionally as it came to be discovered by another mechanic later on that actually knows what he's doing), but the paint of the car was matted down with speckles of other car's paints, and months' worth of seriously caked on dirt that a car wash would most definitely not get rid of. But it did not stop there. The same way the exterior had been forgotten and left to withstand everything it did, the interior did as well. The seats and carpet, dashboard, steering wheel, EVERYTHING, was so incredibly dusty, it would give any abandoned building a run for its money. This car was inundated in dust. There were dirty paper plates and napkins on the ground of the car from the times Shaq or any of his buddies decided to have lunch either in or around the car and just leave their garbage inside. The plastic strip under the gear stick (it's an automatic) that moves with the stick as you switch gears was somehow torn apart and pulled upwards, exposing the internal of that part of the car. Shaq of course promised to have all of these issues fixed, but never even fathomed to fix any of it within the 5 months he had it. This has been such a distasteful experience. This makeshift mechanic wasted so much of our time and money.

Macarthur Collision and Towing - towing - Updated May 2026

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