amazing customer service Antonio and Alexis were phenomenal!

Mac Daddy is THE place to go for Apple repairs! They're friendly, efficient, and they have fair prices for repairs. They've been able to resuscitate two of our middle-aged Macs for us... read more

Great repair place for our Mac needs--phones, laptops, ipads, memory issues, software glitches, you name it. I never hesitate to recommend to friends. read more

They were quick, nice, fair, and knew what the problem was and were able to fix it...What more can you ask for in a PC repair place? read more

Overall a very good experience at MacDaddy. Intake, assessment, phone-call returns and in-store service at the counter were excellent. The two computers I have taken there were repaired to my satisfaction. Fine service in all regards. Very professional. read more

Brought my laptop in because it had a virus and not only did they fix the problem, but downloaded a free anti-virus software onto my device! Was even more amazed that they emailed me a couple weeks later to follow-up and make sure my laptop was working well. Amazing customer service. read more

Who you gonna call? Well when you have a hard drive fail that has a good majority of your family pics you start doing some research to find who can help you. My research starts with my friends and family. Maybe they have experienced something like this as well. No one I spoke to has had a hard drive fail but a few shared some computer issues they had had and recommended that I take my hard drive to Mac Daddy Repairs. They shared their positive customer experience and the friendly trustworthy interaction with a guy named Bodhi. They were happy with the repairs that were made to their equipment and felt strongly that Mac Daddy could help. I decided to do a quick check online and many of the same comments and recommendations were posted online. I made my choice and was happy I did so. Dropped off my hard drive, and was contacted quickly by Bodhi. He was clear on what was going to take place and got back to me quickly with the diagnosis. Unfortunately the status of my hard drive was not good. It was beyond repair. The customer service could have ended there. Mac Daddy did what they set out to do but.... Bodhi gave me some options and recommendations and was clear on what to expect. He pointed me in the direction of some data recovery specialists who specialize in recovering data from sources that have been severely damaged. He also warned me about the cost of such an endeavor. In the end I choose to not have the data recovered. Why would I not try and recover these important memories? Yes I had over 50,000 pictures on that hard drive that failed. Fortunately I had all the pictures stored on the cloud. Unfortunately they were stored, in chunks, in various companies cloud drives; Apple, Amazon, Shutterfly and EyeFi. In the end I was able to get all of my pictures back and now have them stored (all together) using various backups. Even though Mac Daddy did not repair my hard drive they will be the first one's I bring my Apple Computers to when I experience a problem. Their professionalism and honesty make them someone to do business with. Who you gonna call? Mac Daddy Repairs.... read more

I had a major problem with my four year old MacBook Pro while on a work deadline when I found that it was not taking any charge at all and had died. I called and spoke with Bodhi who was very helpful and patient on the phone - and somehow managed to calm me down. I brought it right in, although I wasn't hopeful. He took a look at it and promised that the tech would see what's what the next morning when he came in. By the next afternoon they had cleaned it up completely and somehow managed to get it charging again so that we could transfer everything. Whew! Disaster averted. I thought for the amount of rush work that they did that the cost of the repair was very fair. I am so happy to have such a great resource in my town. They also took a couple of desktops, cleared all the data off of them and are now donating them so they will get used, which is a nice service as well. Thanks MacDaddy! read more

Super friendly, easy to deal with, prompt with their service, honest and open. They repaired my grandaughter's iPad screen in a matter of days. I would recommend them highly to anyone with Mac related issues. read more

Bodie and his crew are responsive and very professional. I really appreciate the emails about when they receive your computer and then updating you as they work on your issue and try to resolve it. read more

Very friendly and accessible. He is rustworthy and the cost was very reasonable. I highly recommend Mac Daddy!

I couldn't get some keys back on after cleaning the laptop, also some were still sticking. I took it to MacDaddy on a Monday. Got it back on Friday. Keys still sticking. Going to try else Actually, MacDaddy is not quite correct. The tech had problems logging into my computer, because the password includes one of the sticky letters. He had to try twice, then it worked. He said it was fine. read more

I called MacDaddy for a problem with my iMac about a year ago. They were professional on the phone and set up a home visit within a week. When Bodhi came to my house I had a list of problems. We started going through them one by one and finished within the hour we had set up. Well worth the initial service fee! Since then I've had a couple follow up calls to make sure I didn't have anymore problems. read more

When my iPhone battery needed replacement, I looked for local recommendations on NextDoor to support local businesses. MacDaddy was a community favorite. They were able to get me in quickly, and they repaired my phone at a reasonable price. I'll return any time I have a problem in the future. read more

MacDaddy does a great job with supporting older machines. I've used them last year (2022) to replace the battery in my 2015 Mac laptop and I've had friends who are, uh, less tech savvy, have MacDaddy do a spring cleaning on their computers, Macs and Windows machines, that are old but still very serviceable. Recommended. read more

My iphone SE needed a new battery so I called the Apple Store. There I found out that their stores are closed but I could send my phone via UPS for them to replace the battery. The phone would have been gone for over a week and it is the only phone I have. As a 74 year old senior, this did not feel like a good idea. Mac Daddy had fixed my daughter's computer and I had no idea that they worked on phones but decided to check it out. I was happy to hear that they did! The shop is close to my home and I dropped my phone off at noon and it was ready by 4:00. The phone is working just great now and I am so happy and grateful for the excellent and speedy service! read more

Bad experience with this place. The owner never returns calls They sold me a refurbished Mac that he said had a new operating system. It has been complete trash and a total headache. The other guys who work there are nice, but overall I would never return to this place. read more

Had an issue with one of the MAC programs (PAGES) and was having trouble formatting the pages for a legal document that I was preparing. I made an appointment to meet with Bodhi and found that the solution(s) were quickly provided. It is so convenient to have someone local here in Sebastopol with whom one can communicate about these pesky computer problems...and, I found out that even the MAC has computer 'bugs' and he loaded a program on my MAC (Free) which takes this protection to a much deeper level...I think it's important to support our local businesses and its certainly more convenient than having to drive to Santa Rosa and the Mac Store... read more

Professional, fast, friendly, knowledgable with text & email updates to keep you in the loop while repairs are underway. Same day service on a Friday. I love this place. And would you believe the Mac Daddy himself changed my flat tire while I was there??? I was having a bad day, no phone to call for help... he just changed the tire sending me & computer on the way. BTW, that happened after closing, on his personal time, Friday evening. There are over 7 billion people on the planet and if we all act like these folks we can steer space ship earth to calmer kinder waters. It was worth the drive time from Petaluma to Sebastopol for all this. read more

We used Mac Daddy to upgrade an old and outdated computer instead of getting a new one. We had a great experience; their quotes were transparent and the work was completed quickly! Highly recommended! read more

Great customer service, was able to replace my iphone SE battery same day with excellent results.

I've gone to these folks several times and each time they perform the miraculous. My iPhone fell into the ocean: has worked fine since their repair of it. My old MacBook Air has tons of quirks, and they always figure out a work-around so that I don't have to give up on it. In our "discard-it-get-a-new-one" modern world, it is so wonderful to have folks so skilled at making the old stuff last as long as possible. I will sing their praises forever. Plus they're all really nice. Such a great resource for us in the north bay! read more

I recently took my husband's phone here as it was having trouble charging. While running diagnostics, they recommended a new battery (which was great as the phone was due for one). They returned the fixed phone in less than 24 hours. Friendly and good customer service. read more

We have been relying on Mac Daddy repairs for all of our Tech device needs for a number of years. They have been extremely helpful, reliable, and reasonably priced for all support that they offer. They do offer any kind of support imaginable. That ranges from fixing an iPhone to updating a MacBook Pro to providing in-home support for boosting up our Wi-Fi signal. I highly recommend MacDaddy for anything tech. They are the best! read more

Highly recommend this heartfelt, caring and helpful team of techies! My MacBook Air got drenched in water after a heavy rain and after letting it dry out in rice for a week, I had little assurance that it would ever turn on again. I also brought it in right before their Christmas break and I was leaving to travel long-term before they would re-open, so the timing was very crunched to get it done in under 24 hours. Regardless of all this, they were able to bring my laptop back to life with minor repair costs and return it to me in time for my trip! They also gave suggestions for how I could fix other non-urgent parts if I chose to do so in the future. My only suggestion is to have better communication with customers because I had to call twice to ask for an update and got no return call as promised, so I showed up at the store without any update -- but was pleasantly surprised and my faith redeemed when the computer was fixed and ready! Thank you so much! read more

This business has exceeded all expectations....and then some! Each of the four people I dealt with were extremely professional, competent and friendly. They took an injured 2012 Macbook Pro and not only brought her back to life after her hard drive was damaged, but gave her new and better bionic parts :) They got me in WAY faster than the SR mac store and for a fraction of the price. I cannot recommend Mac Daddy high enough. It was a pleasure the whole way through, and that hopefully speaks volumes because you know that almost nothing is a pleasure when your computer stops working!! Thanks Mac Daddy, you guys are the best. read more

I took my iPad in for a port change and they were able to fix it in a couple of weeks. I did have one issue after it was fixed but they were able to repair that as well for free! I really appreciated that. They are very nice and did a great job in the end. read more

These guys did a perfect job with a fast turn around at a fair price. I had cracked my iPhone 7 screen and the charger port was malfunctioning. Bodhi fixed both (port just needed cleaning, not a replacement) and even though he was busy and shorthanded he knocked it out for me same day. I could tell he was also skilled at working on macs as well. Highly recommend this place for your computer/phone repair needs in West County! read more

Always great service! Fast and friendly and informed and reasonable prices! Love these guys!!

Hey is great and shows in 'laymen's turn how to get your computer he unlocked my MacBook Air I got hacked

Thanks Bodhi for the repair on the MacBook. You saved us!!! Great service! Quick turnaround and a price tag we could handle.

Hello fellow yelpers! This was my first time as customer at Mac Daddy Repairs in Sebastopol. My early 2015 MacBook Pro Laptop was gifted me by my father who works remotely and is always on the go. The laptop bears significant signs of neglect, with dents in the casing as well as missing footpads (which is why I brought the computer in for repair). I had been quoted by Apple 120$ as they insisted the pads alone could not be replaced and I would have to replace the entire bottom aluminum casing for 150$. A Mac repair shop in Rohnert Park quoted me 99$ for 4 new pads. When I called Bodhi at Mac Daddy he was very optimistic that my device could be fixed at a fair price to me. He took my order down and assured me I'd be contacted when the replacements arrived 2-3 days later. Sure enough I received a phone call 2 days later notifying me that the feet replacements had arrived and requesting I drop my laptop off at my soonest convenience. The next day I brought my computer by without giving Bodhi a heads up, and within 20 minutes he had replaced all 4 feet and returned my laptop in as good as new condition. The cost was 20$! I was very impressed and pleased by the excellent communication, service, and professional work conducted by Bodhi and all others at Mac Daddy Repairs. Knock on wood I won't have reason to return anytime soon, but if a Mac or iPhone problem arises I know exactly where to go :) By the way, I heard they operate on Windows and android devices as well. Thanks a gain Bodhi! read more

transparency, this is the second review I'm writing for Mac Daddy repairs: I had my first true Mac emergency. The display on my laptop conked out suddenly; not just during corona time, but during tax time, and my computer was out of warranty. A triple whammy. Bodhi was brilliant and provided a solution for me to "hobble along" and access my computer while waiting for a new display to arrive at his shop. WOW that was small town big thinking service! The display arrived, the surgery was performed and I was very gratefully back in business. I bow down to Mac Daddy. Thank you, thank you Bodhi read more

After reading so many good, but old, reviews I decided that I would take my Mac mini down to see what was wrong with the internal hard drive, thinking that the connection may have gotten loose after I installed it. So I made my appointment for the earliest possible day, about 2 weeks in the future. So that day I dropped off the machine with instructions to find out what the problem was and recover the drive if it could be easily done. Having spent a number of years as the technical director of a Hollywood advertising agency I deeply understand the technical aspects of computers and systems that we were using, so I'm novice at the issues and fixes. I dropped it off on a Tuesday or Wednesday and when I could not get a message returned I drove down there to find out what was going on. The tech said that the drive was damaged and I asked if he was able to recover any files, and he said that he had archived what he could. I told him that I would bring in a replacement drive and he recommended that I get an SSD. I decided there might be nice to have a very fast drive, although in my experience SSD's can fail as often it's hard disks. I ordered one and it arrived over the weekend and I drove down and dropped it off to have it installed. He told me that he would have it done by the end of the week. That Friday I tried to call but again received no call back from message. So once again I drove down there and he informed me that he was busy restoring the data at the time and that I could pick it up next week. I asked what was taking so long and he said the restore was we're going very slow. I didn't ask him any particulars but did ask that he not install the new APFS, the new Macintosh file system, because of certain incompatibilities with SSD drives and install instead the old Apple extended file system. After returning from a weekend trip I tried calling on Wednesday but again got no return call from my message. By this point I was getting pretty tired of their cutesy little message and having nobody ever return my phone calls. So again I drove there. The answers I was getting were vague. He said it would be ready Friday. Friday I called again to see if it was ready, but of course nobody ever answers there and nobody ever returns a message. So once again I drove down there to pick up my machine. He told me that it would be done at the end of the day. At this point I had lost what faith in I had mac daddy and just told him I wanted the machine right now. He restated that it would be ready at the end of the day. About 4:00 that afternoon I got a phone call from Bodie the owner. He said it would be ready in an hour. I went down there and he asked me if I wanted to try to recover the old drive. As I had a fairly recent copy of most of the files I told him no as I didn't think I ever get any work done to my satisfaction anyhow. When asked about the poor communication, Bodie said that he had been away. When I asked why he never checked his message while he was away, he said 'I never do that when I'm away'. Obviously he didn't instruct any of the employees to return phone calls either. When I got home the internal drive didn't appear on the desktop so I had to go in and make some changes and then restore all my documents and applications. It was at that point that I realized that instead of installing Apple extended file system he had installed APFS. Too late to reformat, after I'd restored everything to a decent functioning state. All in all it was a very frustrating experience, which was made all the worst by the terrible communications. I figure if the owner of the business goes away should at least instruct his employees on how to carry on business. I also mentioned the fact that his phone message, which is extremely annoyingly cute jokey and long, still mentions that they would be closed for the memorial Day holidays, which were already long past. Last time I checked their message he still hadn't changed it. It's sad how once good businesses turn lazy and sloppy. read more

Unbelievable. I sat on my iPhone and cracked the screen. Took it in to Mac Daddy, conveniently located in downtown Sebastopol. No fuss, no muss, they fixed it for a reasonable price and had it back to me in one day. Great people and great service right here in town. read more

I LOVE THIS PLACE. Not only will they fix phone and ipad screens that apple store says is impossible, but the people that work there are so efficient and nice. I interacted with three different people who worked at Mac Daddy, and each person was really friendly and super helpful. And the prices are very reasonable! Mac Daddy is a great find! read more

I tried to upgrade my old computer to the newest system only to find out that it presented with a lot of problems. I wanted to go back to the older version and was unable to do it on my own. MacDaddy was able to bring everything back for me and was efficient about doing so and a pleasure to work with. I will definitely use them in the future. read more

Great service! Takes a few days (cuz they're swamped these days), but they let me have a loaner laptop in the meantime. Also replaced the screen on an iPad my kids cracked. Recommend! read more

I have maintained my Macs for years but ran into a crazy bug I couldn't figure out. Bodhi fixed it quickly and reasonably.

Great service replacing the battery in my iPhone 7. Turnaround was a timely couple hours. Friendly staff.