When you order from MAC online and realize you need a different shade of foundation, have no fear! Just head over here! I was on a work trip and realized I was no longer as tan as I thought I was. I headed to this store and the gals working here were able to do a quick color match and send me on my way with the correct shade - whew! The store is upstairs and closest to the Crate and Barrel for parking purposes. read more

I stopped by to test out a new foundation. Maria was super helpful. She helped me pick a perfect shade match and also applied it for me to see how it wears. She was awesome and I definitely recommend this location! read more

Every time I go to purchase makeup I ALWAYS have a good experience at this store. The makeup artists are kind and knowledgeable. This last visit was no different and maybe even the best yet. Annalisa took an incredible amount of time with me to ensure I got what I needed. She then helped figure out how to get the most bang for my buck by utilizing my rewards points. I had no idea I had so many and I also didn't know those points expired. Always a great experience and I highly recommend shopping at this location. read more

I went to this store at MAC La Encantada and made my purchase. My purchase was on 3 items and I bought them on a sale. When I got home I realized my purchase statement with my bank was double charged same amount. As the manager was contacted she says she sees only one charge. Why was my purchase and card charged over $100 on three sale item double?. Please becareful when paying and check your statements when you get home. The manager told me there was only one charge and there on my bank statement it is double charged. I'm not certain if I will get refunded the extra charge. Now, my issue is sent to another MAC higher up as told. I was not happy because I bought only 3 items...and charged double. People please be careful. I will not go back to this store. read more

I had the best experience at this MAC at La Encantada. My skin has been having dry patch issues from changing climates and being on medications. After speaking with Kayann above my skin issues she hooked me up with amazing products hat were hydrating and calming for my skin. I did a little-splurging and I can't wait to put them all on! I will go back and I can't wait. read more

MAC has a legit lipstick line, no doubt about it. I'm not super into theatrical makeup, so I've never ventured into their foundation lines, although, now I'm sure they make lightweight foundations. Eye shadow colors are badass too. Every MAC store at every mall seems to be crazy busy and this one is no exception. It seems like under staffing might be the issue at this particular location. If know you exactly what you're looking for, then you're in the clear. But if you need some extra attention and assistance, I say good luck! It's not fun to go makeup shopping and have moody people "helping" you pick a lipstick color. Perhaps making an appointment and paying the $50 for a consultation might yield better results/customer service. Alas, I'll continue to shop here for lipstick...the colors are just too good. read more

I have to say I am rather impressed. Came in on a Sunday and I got a full 30 min face look for foundation matching and personalized service. I had to return the next day as the makeup ending up being too "orange" on me but the other MAC store at Tucson Mall, fixed my makeup shades. I returned my items (you have to return where you bought) at the La Encantada and they were super nice. Let me return everything I had purchased and even broke the "pump" by accident. Very impressive, will come back and make sure to see what shade they are applying. read more

Best MAC in Arizona. Tony Tulve is amazing. You will not be disappointed.

Heather was very helpful in helping me find a blush I didn't have a name for. Also helped me pick out a lipstick to go with my spice lip liner. read more

I walked in on a Tuesday afternoon and the woman working there was super sweet and helpful! I didn't catch her name but she had super long black hair, and her input really helped. I have acne and hyperpigmentation so drugstore foundation left me looking orange and cakey, so when I walked in for a shade match she found the perfect foundation and topped me off with blush. I love this product and left really pleased. read more

Staff was very polite and friendly. They helped me find the perfect products! Not as big as other MAC stores but very clean and well organized read more

The Make up speaks for itself.But the employees here at this location are absolutely the best .They all know you by name and alot of the times they remember the last thing you purchased.I remember I was looking for a certain red lipstick and the girl took her time and helped me try on over 4 different lipsticks till i found the right one.You can make an appointment and they will help you find your look weather its fall or summer. and they can also custom create a style just for you and show you how to work it. The mall this mac store is located in is also amazing .the shopping experience will be the best. read more

I am a makeup artist that has been in this industry for 20 years. This particular store is the least capable for handling professionals. Go to Scottsdale or Phoenix if you want to be treated properly. The poor handling of THEIR mistake will ensure that I will never return to this location. read more

Some of the staff is rude and the others are as amazing as they come. The makeup is fantastic and worth the investment, especially the makeup brushes. Like some people with tools, cars or comics, some of collect and/or love makeup and this is a fun place to spend that pretty penny. read more

This store was out of half of what I wanted to purchase-extremely disappointing since I've got to drive an hour. It was an absolute zoo with young ladies preparing for prom. Customer service was decent though and I love MAC products. read more

Love this make-up ! Today the girl who waited on me was very nice and showed me new product and tried some stuff on me so u could see it on. She was very helpful and nice ! The last time I went to this store the girl was not very nice and didn't seem like she wanted to help me. Glad I got good help today ; ) read more

The girls at MAC are so cute and sassy- they make me laugh and feel youthful I enjoy shopping at MAC; the employees know a lot about the products and are great with matching tones and colors! read more

I went in yesterday just after getting a haircut and said I needed to brighten things up. The saleswoman who greeted me then went back to helping another customer while I browsed. The other saleswoman was arguing with two customers about a return. I poked around. The first saleswoman (whose "theatrical" makeup looked as if it had been applied by a toddler equipped with finger paints and a vague idea of where eyebrows and cheeks are) wrapped things up with her other customer, and the two arguers left. Now I'm going to get attention, right? No. Now the two saleswomen needed to rehash what just went down. Within earshot of me. At last, it was time to help me. We chose a blush, and just as I was about to ask about one of the kits with a million colors in it, another customer came in. Clownface asked me to excuse her for a moment, and she went to greet the new customer. The 2nd saleswoman had vanished into the back. Awesomely enough, I left without spending yet more money on makeup I probably don't even need! But seriously, if you can't sell me makeup, you should just quit the business. I walk by those places and spend $150. read more

I had a very positive experience and the associate was extremely helpful. Thank you!

Amazingly helpful and welcoming artists. Kay Lee(?) made me feel 10 years younger! Highly recommend this location!

Check my makeup box and all you'll find is MAC makeup. Why? I love the quality of their product and color pigments of their eyeshadow. They have some amazing color pallets. Everything else has been really good to my face; never heavy and never oily. The girls there are very helpful in answering any questions you have about makeup. I came in to get my makeup done for a wedding. Even though I use some of the products, she still went over everything she used, why she used it and why it was better for my skin. She mention any new products that were out. Of course I came out flawless for photos. But any MAC counter I've gone to the girls are all like this. I know that they go through training all the time to keep updated with their products and all of them are talented in doing makeup. It just makes you feel great knowing that you're buying products from someone who knows about what they're selling. read more