Cake for a gas container as his is old and leaking. Parked in private lot. Went in and found what…read morehe wanted - he's picky about the spouts. Miles rang us up and was personable and friendly. He got his rewards account number pulled up. Even applied a special offer. He was cheerful throughout which I appreciated. Nothing but good things to say about our experience.

Shout out to the guys here! They helped me figure out why my check engine light came on by…read morescanning the codes, then helped me replace my gas cap. THANKS GUYS!! 10/10 will be back

Ordered 3 things for my day off project using an online tool. Order $50 or more and get 15% off…read morewas a great deal and got the pads, an air filter and the brake lube. It was near closing time, so I was planning on picking up the next day. I was getting my dinner from the 5 star drive-thru restaurant next door and finding out this store was closing late today. Their posted online store hours were off by 2 hours. After waiting for a few minutes, I was helped by a friendly young lady regarding my online orders. Well, one item was out of stock, $1.99 lube was being shipped to the house and ended up with only the brake pads. Got 1 out of 3, not bad huh? Last time, I ordered a rear wiper blade and.... they didn't have it in stock. I'm confident that their system is not communicating well and probably the best bet is to call the store for availability before heading out here. At least, I got to pick up my dinner.... Wendy's.

Thank you Doug and David for testing my old battery which was dead and 5 years old and installing…read moremy new battery. Took about 10-15 mins. Mostly deciding and finding which battery was best value and CCA with warranty. Got to use up my Speedperks rewards as well. Thank you guys. Keep up the great work

Anthony was who assisted me during my visit to this Advance Auto Parts in Parker. By far the most…read moreprofessional customer service I've received. Honest and knowledgeable. Very caring and well spoken. I saved money and the store has earned a customer for life. Thanks to Anthony.

Just want to say thanks to the staff and especially Danny at the Parker store for help with a…read morebattery for my classic car. Great service. Thanks

I come to Napa not to get garbage parts, but today I seems as if they are also letting they quality…read moreof the part they sell slip. Purchased premium caliper with the mounting bracket and when installing the bracket the amazing quality of insert that was placed into the bracket stripped out when torqued to the Ford spec of 185 ft-lbs.

I called twice, put on hold both times, disconnected both times. I guess fixing my Jeep won't…read morehappen today, but I won't be calling this store back again.

I went in today and had an amazing experience! Tyler helped me find the right windshield wiper and…read morecabin air filter for my car and at price point in my budget. He was very patient with me as I had no clue what I was doing. The lovely woman working was also very helpful (I unfortunately forgot her name) but she helped me put a new battery in my cars keys! She was extremely patient and calm even as another customer yelled in the store demanding service. She even brought me a tool to help pry open my keys. Props to this team!

DO NOT DO BUSINESS HERE. They took four times to get my order and parts right. And proceeded to…read moretreat me like an inconvenient idiot for asking to have it right. First they got the wrong parts then put my order under someone else's information and then duplicated my order and double charged me. The whole time Terry (commercial account manager) was absolutely rude and swearing at me and making excuses. Then when speaking with Ben (store manager) first on the phone he kept interrupting me when I explained the situation and then hung up on me. I have worked in customer service for many years and in many roles so I know to keep my head and tone even and that it is hard dealing with people. This is no way to treat someone or to train your people. EVERYONE there just kept saying how "oh Terry or Ben are grumpy and having a bad day today" like it's a common accepted thing there. Melyssa was the only saving grace and kind person there and worked hard to make the situation right. Again don't go here. Napa is in the same parking lot and oreillys just down the street and another AutoZone at the other end of Parker now. Do better Terry and Ben.

These guys potentially saved me up to $20K by directing me to my dealership since my car's still…read moreunder warranty and should cover the transmission maintenance cost. These are honest mechanics who can be trusted!!!

Do not take your car here. I spent $750 on work here only for it to have to be redone 13 months…read morelater. I went back in hoping they would do something for me since it failed so quickly, and the worker spoke to me incredibly rudely and refused to do anything since they only offer a 12 month warranty. So a one month difference warranted the horrible service I got. Take your car to Brakes Plus instead. They are very nice, do great work and do it fast, and their prices are better.

This specific location is so helpful. Great staff and customer service. They go above and beyond…read morewith assisting with whatever you may need. Out of all other auto stores this is the BEST!!!

I stopped in today, after forgetting to check in at Advance Auto Parts, because O'Reilly supposedly…read morehad vinyl/fabric spray paint in a particular color. I have two bonded leather club chairs that were somewhat destroyed by a bad kitty. Disastro. He ignored scratching posts liberally sprinkled with catnip, and just attacked the chairs. Sticky tape finally stopped him, but too late. Then I read that you can sand the chairs and use vinyl paint designed for car seats to fix the mess. While I don't expect a perfect restoration, I think they'll look better. O'Reilly's website claimed that the color I needed was in stock. It was not. However, a very nice man looked it up. Denver had seven cans, of a brand twice as expensive. However, the color chart wasn't available on their system, so I had to guess. I guessed Saddle Tan. Turns out that I needed Camel. The man ordered the Saddle Tan, and said no biggie if I didn't want it. I asked about price matching, and he said they don't match online pricing, like Amazon, but could possibly match a brick and mortar price. So that's nice. Almost $27 for spray paint seems a bit much, especially since the other brand of vinyl/fabric paint is $8-11. Four stars for being patient and helpful, and also for having cheaper winter windshield washer fluid than Circle K. $4.79 for a giant jug.

The team here as well as the Management are phenomenal came in to do some electrical work on my van…read moreand these guys help me from start to finish. Give me a good deal. Love these guys highly recommend.

This place is great. I went in for the first time today as the engine light was on. Peter ran the…read morediagnostic and because he's so knowledgeable about cars was able to explain the issue to me. I would also note that while there were people in there, the phone rang, and people came in (short line) as I was headed out the staff there run through things efficiently and manage to not keep you waiting - while also taking care of things. If I ever need anything I'll come back to this location for sure!

Awesome customer service. I don't have to schedule an appointment 2 weeks in advance. :) They…read morespecialize in Ford, Lincoln, Mercury. But I take my Chevy there. The Google map is not correct. This business is just south of Lincoln and Parker Rd., behind the stores immediately off of Parker Rd. I can walk to Walgreens or plenty of other places while I wait. http://www.mapquest.com/maps?state=CO&address=11885+N.+Highway+83&zipcode=80134

I went to this place because they had a coupon in one of the mailer magazines for $14.95 for an oil…read moreand filter change. About an hour after I dropped the car off, I got a call and they said my car took an extra quart of oil and used a filter they don't keep in stock, so the price would be $27.92. I had a tight schedule and needed the car back so I let them do it for the higher price. Seems like a big price difference to me. Bait and switch? Also the guy at the counter was kind of gruff. I won't be going back.

Came in this week clueless about how to replace my batteries in my key fobs for my Toyota…read moreHighlander. Kenny, the manager, took care of it for me - sold me the batteries and replaced them both for me. When I asked him to show me how, he patiently waited while I fumbled around and followed his steps. He also pointed out why it is important to not get the circuit board in them turned the wrong way. And, he showed me the built in "work around" to use to get my car started if the battery runs out entirely in my key fob! All in all, excellent customer service! Which is why I will be back next week to get my car battery replaced, too! Thanks, Kenny! I appreciate your service here in Castle Rock, Colorado!

Very friendly helpful young lady, sorry failed to get name, found needed parts and offered good…read moresuggestions for repair. Saved over $100 from estimate from dealer and took me a whole 5 minutes to complete.