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    Ma Jacks Pool Servicing

    5.0 (3 reviews)
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    Services - Ma Jacks Pool Servicing

    Pool maintenance

    Pool remodeling

    Pool repair

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    Freestyle Pools - Now our pool equipment looks orderly, and does business quietly - after Freestyle.

    Freestyle Pools

    (56 reviews)

    Our pool pump was fitted with a rebuilt motor shortly after purchase eleven years ago. In the last…read morefew months the motor began making more and more noise; it was clear that the motor would need replacement soon. Our electric bill was increasing each month as well. A search of the Internet made the case for a variable speed/variable flow pool pump, so we went to Yelp.com to find a highly recommended pool professional. After we got three proposals from high rated Yelp pool pros, I called one more - Freestyle Pools - and was introduced to Nick. Nick completely explained our options and provided us with a written proposal within minutes. We liked his prices and called him to see when he could install. He said he had the pump in stock and could install it that afternoon and haul away the old equipment. A lot of firms send a tech; I especially liked it that Nick would do the work himself. As promised, Nick arrived on time and surveyed the pool equipment. I suspected that there might be a need to upgrade more than the pump. The cramped way our pool equipment had been arranged left no room to install the new pump securely (see the BEFORE PICTURES with pool piping on a cinder block and the motor hanging off the slab). Nick would need to relocate the pool filter to the rear of the slab for the pump to line up on the concrete, and after some discussion I asked about a new one. Nick said if I bought a pump, filter and chlorine generator, Pentair would extend their warranty for all three pieces for (3) years. It made sense. Nick arrived at our home at 2:15PM, and - not counting a quick trip for parts - worked continuously until 7:30PM. If you look at the AFTER pictures, you'll see that Nick truly is an artist! He managed to line up the new pump on the concrete, facilitated by a new filter taking up less space to the rear, and the new configuration works like a champ, doesn't leak a drop, and is very quiet. I like watching someone work who know what he is doing, and Nick certainly knows pool equipment and operations! We were so impressed by Freestyle Pools that we even decided to try Freestyle as our weekly pool maintenance choice, leaving a pool service we have been using for a number of years! We are not folks given to whimsical changes, but our change was demanded by Nick's outstanding efforts to go "above and beyond" to satisfy our pool needs. We certainly are proud to recommend Freestyle!!

    Called company went through a lengthy questionnaire and then after giving all my information I was…read moretold that he spoke to Nicolas and they are not taking on new jobs. Why not say this from the beginning.

    Pool Scrubs - Bi-Weekly Pool Reports

    Pool Scrubs

    (86 reviews)

    Here is why you hire Pool Scrubs:…read more I got a call from my tenant on Tuesday letting me know that a hose was left in the pool while she was at work and it flooded the street below and the neighbors had to come over to shut off the main water valve. Whoops? The instant thought was that the pool company came over, cleaned the pool, filled the pool, and forgot to turn off the water... a rational thought, right? Well, yes, it is. The fact of the matter is that while rational, it's the furthest thing from the truth and Pool Scrubs has receipts! Yes, I do like to see the "we cleaned your pool today" email that comes with a picture attached but never did I think that it would be used to solve a mystery. You see, that picture that was timestamped showed exactly when Pool Scrubs (Justin) was there and that they were not the culprit that caused the great flood of 2024. It showed when they were there, that there was no hose in the pool, and that it was certainly someone else deserving of the blame. Thanks to you Justin and Christine for helping me to piece this all together... you do awesome biz for your customers!

    In answer to Pool Scrubs review response- Eucalyptus…read more"Grove"? Running the pump only 2-3 hours daily? Constant complaints about the new vacuum not cleaning the steps that you did not recommend? Air B&B hosting? Only 8 years of service, and Jeff last serviced our pool in 2017, eight years ago? Discontinued my service professionally? You must be thinking of another customer, because NONE of that applies to me. There's a SINGLE eucalyptus tree beyond my back fence owned by the neighbor, that's been there since long before I even bought the house, or hired Jeff - and has been majorly trimmed by its owner, most recently in October. The last time I only ran the pump 3 hours a day was shortly after Jeff started servicing the pool many years ago (during whose tenure it was always beautiful). Granted he asked me to increase it to 4 in the winter and 6 in the summer, which I did, but it was always beautiful the whole time. I assumed the length of time changes had to do with the chemical test results. I've been running the pump 8am-3:45 or 4:00, as my electric bill proves, ever since I was asked to increase it to 8 hours after Jeff stopped coming. Which you've verified many times. I don't understand your failure to believe it runs 7.75 hours daily year-round especially since you've verified it yourself many times. Most recently just a few months ago your tech actually unlocked (using the gates code), opened, and walked into my garage without my permission to check it (and while I was home! Why wouldnt he knock on my door?! What if my pets had been loose in there??!!! What if I had been fumigating? Tons of reasons that was FAR from okay. My caregiver thought he was a burglar.) Every single time you've checked it's been set to 7.75 or 8 hours. The clock time gets out of sync with the actual time due to power outages occasionally (hence 3:45 instead of 4:00-when rates shoot skyward) but it has been set to run at Least 7.75 hours ever since I was first asked to increase it to 8 hours. The new vacuum was literally the exact same model as the old one, which was in fact the one Jeff recommended and installed when he reopened the pool all those years ago and worked well the whole time he did the pool. I wish I had tried to repair it before getting the new one though, would've saved me $$. The repeated steps complaint was because they were always filthy, I really didn't care whether your guy or the vacuum cleaned them I just didn't like how they always had algae on them. Now I'm told that algae is why the plaster is so badly chipped on the stairs, so apparently it was a very valid complaint (that yes, I did make every few weeks, because it never got addressed). It obviously wasn't often enough to get anything done about it though. And I have never been an Air B&B Host. Where on earth would you get that idea? The condition of my pool would've been too embarrassing to rent out the house anyway, lol. You call the way you discontinued my service professional? After all these years with you, an hour after charging my account/leaving my place, (leaving algae on the steps and wall as usual, and refusing to clean my filter as you had previously agreed to during that visit) I got a text that my pool was "too difficult" for you to maintain and you wouldn't be back. Literally no notice at all, no instructions for me how to care for it nor notes about when things had last been done. I paid you timely every month without fail, even when you couldn't get my pool clean for months at a time and even the times you didn't show up, and emailed us pictures of other peoples pools as proof of service. Given that kind of customer loyalty, I think basic professionalism would've warranted giving notice (a month would've been nice, but at least two weeks) and maybe some notes to your [disabled] customer before stopping service. But apparently I have a much more demanding view of professionalism than you do.

    Ma Jacks Pool Servicing - poolservice - Updated May 2026

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