Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

When they say you get what you pay for. Well that's Simmonson Auto. I had wiring issues with my 06…read moreJetta and they fixed fast. Their communication is on point I appreciate them updating me as they were doing the work. They didn't beat around the bush, didn't try to upsell me on unnecessary products or work. Honest work from honest people. I will definitely go there again for any issues. Thank you Sam for making it easy and being attentive to me as a customer.

It does a good job washing the car I like the monthly option and a free vacuums. Everyone that…read moreworked there seems very pleasant. All very nice young men.

Scheduled same day, which was convenient. I got my seats shampooed. When I picked up my car, it…read morelooked way better than I expected. They also cleaned off my dash, center console, windows, vacuumed and put plastic over my driver seat. Excellent customer service. 100% highly recommend. Price for value is unbeatable.

Watched one of their trucks blow through a residential 4 way stop near a school and almost T- Bone…read morea school bus full of kids and almost toon out a truck who when they honked to try to get his attention the driver proceeded to flip off everyone at the 4 way. From other reviews their driving seems to be a persistent problem they don't care about. Thankfully the school bus driver was able to avoid him and keep the kids safe.

Had bad experience there. Bought a tire from them for my semi. Down the road about after 1000 miles…read morenoticed big bump on side of the tire. Had to replace it. Came to those guys with a receipt explained what happened , showed picture of bump asked just to refund money for the tire just and not for labor I paid about 200$ to put it on than to put new tire on. They refused NOT gonna use this shop again.

Overcharged for simple oil change charged $169.00 for an oil change I was told would be $90-$120…read more Their excuse was that they had to use expensive oil they said they had to because of mileage, they didn't tell me about this beforehand. They also said there is a huge oil leak problem that needed to be fixed, which is very strange that there was no leakage before I went in. I believe they did this because I am a woman. DON'T LET THEM DO THIS TO YOU NO MATTER HOW BADLY YOU NEED YOUR OIL CHANGED. I would rate them with a zero but can't

Ken and Angelica were such a pleasure to deal with. True professionals that cared about their work…read moreand the customer's experience. simply put... the were exceptional. Thank you Ken and Angelica!

I had a flat tire that needed a patch so I called them up and asked them if they could repair it…read more They told me to bring it in and that it would just be a complimentary repair. Upon waiting a day I called and asked about it and they told me the work order was never put in so they had to hurry and rush it in. After that the repair was done quickly and I was happy with the quality of work. The guys inside the shop did great. The only issue was after the work was done they charged me 23 dollars for the flat repair. I have no issue paying this for the service provided, but I was under the impression that it was complimentary.

Took in my 4Runner for alignment they said I needed new wheel bearing on left side had them replace…read morebut the damaged the right side inner tie rod and boot while doing the alignment and said nothing when they finished after closing time do not go to this place for any repairs or alignment they are hacks unskilled parts changer

Friendly, staff answers questions by explaining things in a way that makes sense…read more Good price! This business is wonderful and a credit to the community.

First off i have gone here like 3 times always a personable people etc. But i had oil changed on my…read more2013 truck a few weeks of so it started making a loud clanking noise when first fire up and this would go away after a minute or so of running from all the look up it was pointing at a timing belt tensioner going bad I sparely used it and on a whim i went to change the oil myself since doing other truck also at the time. The filter was caved in and looking to be a inferior filter as well missing the tube goes on the filter in canister which main problem. So when starting up the engine it was starving for oil and this could have cost me a a big repair or even a engine Need ls be addressed for sure the pictures are of said filter

Since 2014, I have always taken my vehicles to Gary's autocare. They were recommended by Dennis…read morePitzer. What a great place!! Most shops would take your wallet and max out your credit card! Scott and Robin are so honest, I had to practically beg them to spend my money. They never put on anything not needed! What great people!! You don't find a place like this. I sent everyone I knew to them! I was so sorry to see the doors closed and moved out. I hope they retired and enjoy the good life. I know how hard you have to work to own a business. Thanks for years of excellent service and for being such wonderful people. Pat Hartin 509-578-0826

After taking my car to both the dealership and Les Schwab, I was given two very different opinions…read moreas to what needed to be done on my car. I got recommendations from some friends who have gone to Gary's Auto for years and had great things to say, so I brought my car in here for a third opinion. After my car was raised, they brought me right out to the car and showed me the brakes, struts, and tires. Taking the time to explain and show why they did or did not need replacing. Very thankful for an honest opinion that took the time to show me the "why" behind that opinion. Highly recommended.

Went with no oil leak, left with a major oil leak and didn't own up to it. Only to find out at our…read morenext oil change somewhere else the o-ring was lost. Felt taken advantage of as a woman who trusted their judgement.

I'd caused myself a problem that needed fixing, and the Charlie fixed it and I was on my way! I…read moretried to pay and he refused, we had a laugh about it too. My husband had a weird problem with a door they fixed, too, had to make a part to make it work. Impressive! I will most certainly be back next time my car needs something. Competent, professional, honest and an established business in Kennewick. Highly, highly recommend.