Had great experiences in the past! They used to communicate well and were quick to get you in…read more They've done such a great job in the past too. Lately they won't even answer back to texts! You call their main number and it goes to voice mail and says to text. So then you text the number to get a time and date to bring your car in and no one responds for several days if even that. They obviously don't need your business and have probably filled their slots up with bigger money projects. It's sad that most shops around here are moving towards the bigger money, quicker projects.

I had my power steering looked at and had stop leak put in to prevent another expensive service…read morerepair and was quoted 1,200.00 to replace the power steering pump. The charge for just putting in stop leak, which didn't work was 84.33. I called another garage for an estimate and they quoted me 600.00. I'd say that is quite a difference and being on a fixed income, it's unethical to take advantage of the people that can afford it the least.

Since 2014, I have always taken my vehicles to Gary's autocare. They were recommended by Dennis…read morePitzer. What a great place!! Most shops would take your wallet and max out your credit card! Scott and Robin are so honest, I had to practically beg them to spend my money. They never put on anything not needed! What great people!! You don't find a place like this. I sent everyone I knew to them! I was so sorry to see the doors closed and moved out. I hope they retired and enjoy the good life. I know how hard you have to work to own a business. Thanks for years of excellent service and for being such wonderful people. Pat Hartin 509-578-0826

After taking my car to both the dealership and Les Schwab, I was given two very different opinions…read moreas to what needed to be done on my car. I got recommendations from some friends who have gone to Gary's Auto for years and had great things to say, so I brought my car in here for a third opinion. After my car was raised, they brought me right out to the car and showed me the brakes, struts, and tires. Taking the time to explain and show why they did or did not need replacing. Very thankful for an honest opinion that took the time to show me the "why" behind that opinion. Highly recommended.

Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

This Family-owned business is incredible. We found ourselves stranded in this town with a blown-up…read moreDifferential and had to make arrangements to get it repaid. Two different tow truck drivers recommended All City as the place to get it fixed. I found a new Differential and had it shipped there and even though there were challenges to make it work, All City came up with the solution. The speed sensors were in a different location, but All City modified them to work. Fantastic company and great communication throughout the repair. We highly recommend them.

All City probably does good work. I took my 2017 Chevy 2500 HD (gas) in when the transmission…read morestarted slipping in lower gears. The reason I am not rating higher is value. They promptly evaluated the transmission and charged around $250 (refundable if I did the work there) for the diagnostic. Their recommendation was a rebuilt transmission. No problem. I shopped around and had it done for $1500 less than the All Cities quote. I didn't do an online aftermarket purchase. The business I went to installed a Chevrolet certified reman transmission with a 3 year warranty (same as All City) that was direct from Chevy.

Well I took these dirt bags to small claims because they messed up my clutch. Needless to say I…read moreWON!!!! They dont know what kind of part they put in. They didnt know if it was after market or ford part. Take your car to CRONKS. They fixed it.

They were courteous and professional. Going the extra mile and inspected my vehicle for anything…read moreelse I might need. After 150k miles on an 8 year old Tundra, it was good to hear it got a good checkup with no other devices needed. Ii had bought my truck in for a headlamp replacement that requires several front trim parts and the grill to be removed for access. Next thing will be an oil change in another month or two and I will be back to Deans. Yea

I like both Sterling's, Sterlings on the River and Sterlings on Queensgate. However, I enjoy…read moreSterlings on Queensgate much better. Their food and service is very good, the cooks do a great job. I have a veterans group that has breakfast there every other Thursday. The cook gets out 35-40 breakfasts and the waitresses know what everyone wants from memory. Brandi does an excellent job, she is very good and spends most of time keeping our coffee cups full. The staff is very courteous and efficient. Thank you Queensgate. Don Wicks Richland

Knowledgeable and honest with reasonable pricing. I had several services done at Meyers auto tech…read morewhich were very in depth. Courtesy car took me back to my house too!

I had my window regulator installed by Dan after it failed while my jeep was being worked on at…read moreanother shop. I had sourced the part cheaply, and he installed correctly. Shop fee is average. Dan's the man!

So I was recommended this place to take my truck to by a co-worker. He was completely satisfied…read morewith their service when he got his suspension rebuilt. However, I was not. I took my 4runner here for a simple exhaust upgrade and for new rear springs to be put on. I'm a gear head, and I am totally capable of doing such by myself, but I was only there in Kennewick for a short time for work. So I had no other choice but to have someone else do it for me. First things first, it took Dan (owner) 6 weeks to give me my rig back! When we talked about it before handing him my keys, he instilled confidence in me that he understood my requests completely and he also built many rock crawlers and off-roaders. When I got my truck back, the exhaust had leaks. A simple turn of the wrench on the bolted flanges did the trick, but I shouldn't be doing it! Next issue was with the rear springs he installed. I provided all the parts AND instructions for installing them. All that was needed was to weld on new front hangers as the springs were slightly longer than the stockers. When I got home I measured the wheel lengths on each side...they differed by 1 3/4"!! Unfortunately I tried to get the spring issue resolved with no luck due to the shop being closed at random hours of my arrivals (I went there twice) and my work relocating me out of state. If you need some simple work done and don't mind waiting a few extra days/weeks, then go for it. Otherwise you'll be taking a gamble on his craftsmanship.