Great service request even for air pressure free service request to tire rotation. When you drive…read morein or call ahead they tell you exactly how long it will be or take. Good communication and they do a thorough job measuring and inspecting tire. Been going there for years and always have recommendations for tire that they've seen work best Forster vehicle. They have a good value to tire prices and they keep your history so other Discount Stores can see it.

Took the wife's car in to get new tires. They did a good job…read moregetting the tires ordered quickly. When I got them installed, they did a great job taking care of her rims. Normally I use another major tire shop, they were significantly more for the same tire. I'll be calling Discount to compare in the future

My partner had car trouble on a trip to Idaho. He called me…read moreto help him find a repair place. Thanks to the Yelp community I found Perfection! Glenn provided outstanding service. He diagnosed and fixed the car within 24 hours and the estimate he gave was spot on. The repair (water pump) was well done and he was able to get to Idaho and back with no problems, even when the weather was in the high 90s. Highly recommended.

We consider this store part of our neighborhood.. essential and always helpful... The best place…read morearound to get your tires checked.

Needed new tires for my trip. Got me in and took care of me quickly. Made appointment online. Very…read moreconvenient. Will go back.

I dropped my truck off Thursday at 12:30 PM and was told that if it wasn't looked at that day, it…read morewould be inspected the following morning and I would receive a call with an update. I did not receive any communication until Saturday at 9:45 AM, when I was informed that the inspection had been completed. During that call, the acting manager explained that the truck had actually been finished at 3:00 PM on Friday, but no one contacted me before closing. This lack of communication was extremely disappointing and unprofessional. Additionally, when I dropped off the vehicle on Thursday, I overheard the manager openly belittling an employee in front of customers regarding how something was written down. Addressing performance issues publicly in front of customers reflects poorly on the business and creates an uncomfortable environment. Overall, I am very unhappy with the level of professionalism and communication I experienced.

I purchased my 6th set of tires from Discount Tire on 10/15/2026…read more With that being said I would like to personally Thank, The Store manager Reggie Prieto for the excellent and personal service he gave me. Reggie is what every manager should be, second to none. Polite, professional, knowledgeable, with attention to detail and really pays listens to the customers comments and concerns. I had written a review previously for another manager, who is no longer there, thinking he was the epitome of what a manager should be, BUT Reggie surpassed all those attributes. Reggie personally insured the installation, balancing, tire pressures and cleanliness where all above every expectation, I could have had. Reggie will always have my business and my recommendation for anyone needing tires. Thank you, sincerely Discount Tire and Reggie Prieto.

Domenic made it very easy and inviting. Great customer service. Made sure I was safe on the road…read more Got a rotation and 2 new tires. Love this place. They actually value their customers.

They were very Friendly, we needed 2 tires, we found a cost…read moreeffective cheaper model. But they bought us a longer lasting model at no additional cost, installed them. Great tires. Later another different tire started leaking from the accident and they removed the gravel and junk, and fixed it at no charge. I will use them again!

Took in my car for a check engine light and they said they fixed it but the check engine light kept…read moreon coming on and I payed 180 for the diagnostic and 950 to replace the part and they did they replacement and my car started acting weird and I took it back in and then they said it was a bad pump in the transmission and that I needed a new transmission and that would run me 2,500 for a used transmission. I would not recommend this spot to anyone at all

Had to take in my car for an oil change, and the staff where super friendly and awesome! They were…read morenot pushy at all on suggested add on services like most shops do, & , I've noticed they've also vacuumed the interior of my car which was super awesome of them to do. :)

Had a tire replaced on my wife's car today and they fit me in with out an appointment. Thanks I…read moreappreciate it!

Went in for a simple oil change and received top notch care. my entire vehicle was inspected and…read moregreat care taken. the staff was knowledgeable and friendly without being pushy or trying to oversell me on things. I will def be back for my auto needs. wry affordable too.

1. Overcharge. They charged close to $2000 for a job that the *DEALERSHIP* instead did for $800. If…read morethe dealership charges less than you do for the same job, you know you messsed up. 2. Untrustworthy. The tech diagnosed an issue that did not exist. They said defoggers didn't work and recommended replacement. As soon as I got my car back from them diagnosing, I tested it. They worked. Stay far, FAR away.

Wow! What can I say... On our way from Portland to Red Lodge Montana, our 30' motor home had a…read morerear tire blow out. Didn't even feel it.. luckily a passing motorist flagged us and pantomimed a "tire explosion." We pulled over in Lind, WA a little after 6:15pm... wouldn't you know it... ALL the tire shops from Tri-Cities to Spokane were all closed for the night and NONE of them were open the following day. We were gonna spend two nights in a freaking parking lot in a gas station/truck stop in Lind.... Enter Mike from Pasco Tire Factory!!! I called a bunch of after hours numbers and nobody answered. I got to the Pasco Tire Factory number next... it rang quite a few times so I just gave up. That was probably around 7pm. Seconds later I get a phone call from a number I didn't recognize... "Hey, did you call us?" Me: Is this the Tire Factory? Mike: Sure is, boss, what can I help you out with? Needless to say... Mike hightailed it from wherever he was back to the shop to get a work truck and check on inventory for a tire replacement. He found a new tire in our size, called me back to confirm, and jetted over to us an hour away. He somehow got a very angry air compressor on the back of his truck to work (it didn't want to start but Mike was able to put some stank on it and get it going). Once the compressor was live, Mike got to work. Does this guy ever walk? Nope. He sprinted all around the RV, checking tires, jacking this up, lowering that down... and got us all taken care of. He spent a few extra minutes teaching me how to read the tire codes so I would know manufacture dates and what types of wear and tear indicators to look for. Turns out I had 6 - 7 year old tires on a 30' motorhome, allof which showed teeny tiny fractures and tears... not so good. He did find one good tire (in addition to the new one he replaced). He suggested I not continue to Montana on the set of tires remaining, but said it should be okay to make it back to Portland as long as I watched the speed, the road temperature, and monitored the tire pressure. He suggested I replace the remaining older tires once I'm back in Portland. Needless to say, he didn't try to upsell me anything and I was extremely happy with how friendly and professional he was. I realized that driving another 600+ miles to Montana on the remaining set of crappy tires was out of the question. I asked Mike about maybe purchasing some more tires from him so I could keep my wife and daughter safe on the road. Mike offered to come in on SUNDAY (his day off!) and set me up with the rest of my needs, if I wanted. He drove back to the shop, and hour away, double checked on inventory, and called me back around midnight (I asked that he call me back the same night). Mike made a special trip back to the shop the next day on Sunday to meet me. He set up me up with a set of tires (to match the new one from the night before) and sent us on our way. There was no sales pressure, no imminent threat of disaster... just pure customer service. Probably the best customer care I've received in recent memory. Thanks Mike and to the bosses at Pasco Tire Factory... Get this guy a new compressor and a bonus!! Cheers! Hythum, Kassi, Zoe, and Monty the Dog

Raymond was super helpful at getting me set up with what I needed, and Ernesto did a perfect job…read moremounting my new wheels without a scratch. I'd recommend these guys to anyone, they really take pride in their work.