Had great experiences in the past! They used to communicate well and were quick to get you in…read more They've done such a great job in the past too. Lately they won't even answer back to texts! You call their main number and it goes to voice mail and says to text. So then you text the number to get a time and date to bring your car in and no one responds for several days if even that. They obviously don't need your business and have probably filled their slots up with bigger money projects. It's sad that most shops around here are moving towards the bigger money, quicker projects.

I had my power steering looked at and had stop leak put in to prevent another expensive service…read morerepair and was quoted 1,200.00 to replace the power steering pump. The charge for just putting in stop leak, which didn't work was 84.33. I called another garage for an estimate and they quoted me 600.00. I'd say that is quite a difference and being on a fixed income, it's unethical to take advantage of the people that can afford it the least.

Well I took these dirt bags to small claims because they messed up my clutch. Needless to say I…read moreWON!!!! They dont know what kind of part they put in. They didnt know if it was after market or ford part. Take your car to CRONKS. They fixed it.

They were courteous and professional. Going the extra mile and inspected my vehicle for anything…read moreelse I might need. After 150k miles on an 8 year old Tundra, it was good to hear it got a good checkup with no other devices needed. Ii had bought my truck in for a headlamp replacement that requires several front trim parts and the grill to be removed for access. Next thing will be an oil change in another month or two and I will be back to Deans. Yea

Raymond was super helpful at getting me set up with what I needed, and Ernesto did a perfect job…read moremounting my new wheels without a scratch. I'd recommend these guys to anyone, they really take pride in their work.

Had a tire blow out on my Tent Trailer heading out camping. They didn't have the correct tire size…read morebut called around and found someone who did. I ran out and bought them at a place that did not install tires. I brought them back to the Tire Factory and they put the tires on my trailer and charged me nothing for the work. Wow what a great bunch of guys. Got to the mountains for camping with only about a 2 hour delay. Thanks again.

I was in a big time bind. My Cadillac was miss firing. I just changed the spark plug wires, and…read moredistributor and rotor. Somehow I made a mistake on my firing order, and timing. I called around, and David fit me in, and fixed my errors. In my mind this an awesome, clean, and well managed business. If you need tires, mechanical work this going to be my go to from now on.

Called back-to-back days looking for a quote. Both employees said they would email me one. No…read moreresponse or email back. Great business tactic.

The experience with Mad Mechanics was the best experience with a shop I have had. They were very…read morecommunicative during the duration of the repair and the price was very fair. I will recommend this shop to everyone!

They were very Friendly, we needed 2 tires, we found a cost…read moreeffective cheaper model. But they bought us a longer lasting model at no additional cost, installed them. Great tires. Later another different tire started leaking from the accident and they removed the gravel and junk, and fixed it at no charge. I will use them again!

Took in my car for a check engine light and they said they fixed it but the check engine light kept…read moreon coming on and I payed 180 for the diagnostic and 950 to replace the part and they did they replacement and my car started acting weird and I took it back in and then they said it was a bad pump in the transmission and that I needed a new transmission and that would run me 2,500 for a used transmission. I would not recommend this spot to anyone at all

Never use this business EVER. The people who work there are extremely rude and do shoddy work. Took…read moremy car in just to have the brakes checked and ended up paying 2800 . They were not very forthcoming about any of the work. I would like to have another mechanic check it but now I don't have the money. The owner was the worst out of all the people I spoke to there, if you have to have your car fixed for anything be smart don't go there.

Literally ruined my dads diesel truck, they wouldn't fix it after it stopped working again... the…read moretransmission was broken after they gave it back and it should have never been touched in the first place. Save your money.

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.