I had an appointment at 11:00 AM. I dropped my car off to have the inside detailed and they did…read morenot call me back to pick it up. I waited until 30 minutes before they closed and went in to pick it up. I do not think they even started detailing my car until I got there. They did an okay job but I had to wait past closing to get my car back done. I'm pretty disappointed. They literally had my car for 5 and a half hours. I didn't even get carpet shampooed.

We take our car here for oil changes, they do a great job at a reasonable price. I love that I get…read morea free carwash with the oil change, the wash and the staff do a great job!

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

The guys in there were positive and did a good job changing my oil. Mitchel was really helpful in…read moreexplaining our questions with the vehicle and gave us coupons for future visits. The whole process was smooth, quick, and easy. Valvoline has a lot of coupons so the value is pretty solid.

Love these guys. They always make me laugh and are the friendliest people. I love how easy it is to…read moreget what needs done, done. They never pressure me into buying things I don't need or I can't afford. They are knowledgeable but don't force sales down your throat. They are always happy to do the job and do it well. The prices are fair. I just love this location. Wouldn't go anywhere else.

Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

When they say you get what you pay for. Well that's Simmonson Auto. I had wiring issues with my 06…read moreJetta and they fixed fast. Their communication is on point I appreciate them updating me as they were doing the work. They didn't beat around the bush, didn't try to upsell me on unnecessary products or work. Honest work from honest people. I will definitely go there again for any issues. Thank you Sam for making it easy and being attentive to me as a customer.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

Had my car TOWED in, was told they couldn't figure out what was wrong. Refilled the AC and was…read morecharged $900+ for nothing but the AC being filled as any work/result. Drove the car two days for it to break down again. Once again had it towed here. Yet again was told they did nothing but drive it around but it was ready to pick up. They wanted to charge us $30+ for the gas THEY put in to drive it around after already charging $900 for no solution. They had the car 4 DAYS! Was basically told they would keep our car from us until the $30 was paid. Overall feel robbed, issue is still not resolved, paid for towing multiple times to this place, only picked them because they had good reviews and out of all the mechanics we have been to this is by far the worst as far as any effort and just charging you for no work to be done. Please take your car to someone else who cares about their customers and actually fixing the problem. Super disappointed/pissed.

I have to admit I was a bit snarky when they came out to show me my air filter that they just…read morereplaced the last time I was in there only 3,000 miles ago. But I guess it's now policy. And I was snippy to the technician and then I apologized and just as a woman who's been ripped off a lot of times with mechanics and such I probably was more defensive than I needed to be. We ended on good terms and he was polite and professional. I would hope that jiffy lube drops that requirement to show an air filter or at least I would recommend bringing the customer out there as they actually remove it in their view to show them because me on guard think that they just have a dirty air filter sitting around. Anyhooo today almost became a Karen but I nipped it in the bud LOL!

Stopped in for a complimentary oil top-off. Insanely efficient, professional, and friendly…read more Couldn't have asked for a better experience.

The service is exceptional and personable! I had my oil changed. I absolutely love that they didn't…read moretry to up-sale me when I knew things had been changed like the air filter. The value is worth it and the experience was personable I will never go anywhere else when in the area! 10/10 if you're local go here! The price is reasonable for phenomenal work!

First off i have gone here like 3 times always a personable people etc. But i had oil changed on my…read more2013 truck a few weeks of so it started making a loud clanking noise when first fire up and this would go away after a minute or so of running from all the look up it was pointing at a timing belt tensioner going bad I sparely used it and on a whim i went to change the oil myself since doing other truck also at the time. The filter was caved in and looking to be a inferior filter as well missing the tube goes on the filter in canister which main problem. So when starting up the engine it was starving for oil and this could have cost me a a big repair or even a engine Need ls be addressed for sure the pictures are of said filter

total scam. We called these guys "being transmission specialists " with a specific problem that we…read morewere already aware of, our transmission computer. This problem had already been diagnosed by a technician that wasn't comfortable doing the work so we took it to aamco. Aamco said, it wasn't actually the transmission, that the problem was that we needed a new battery & alternator, that those two things would fix the problems we were having. $1,300 later with a new battery and alternator-guess what! the problems were still there. we brought it back to Aamco where they then diagnosed it with the original problem we knew it had. they wanted 5k plus to fix it and didn't offer to reimburse us the $1,300 spent just a week prior. Totally unprofessional and unacceptable.

My experience was horrible with these new owners ,the old owners were honest and wasnt trying to…read moremake a fast buck ... I was loyal to this company, but when he showed me the car in the air I believed him until we took it home and found out the caliber had seized up .. Almost got me for a lot of money !!!

No point in making an appointment. Made one at 1pm for just an oil change. It is now 3:30 and still…read morenothing. We were told 'everyone came in at once' So what's the point of making an appointment? Les Schwab takes about 30 min tops for an oil change. Never coming here again.

Extremely slow. I see 4-5 cares up with techs not working with urgency…read more Service was - meh. Good attitude, didn't seem very knowledgeable. Had appointment at 8:30am for tire replacement and alignment. It's 10:22 , I see my car with no tires on it. The CSR didn't let them know I was getting an alignment until about a hour and a half after we first talked. What could improve: attention to details and urgency. Now granted, it's hot outside, so I get it. I do believe I could have gotten MUCH better service elsewhere. This is my first time using Firestone, also my last. Every Firestone I look up has pretty bad reviews. When I think about how long it takes me to take a tire off, with at home supplies instead of the workplace.. the math isn't mathing . I'm happy that the sales reps make commission, however when it comes down to suggesting tires for a car, please be mindful that the customer matters more than, if they are already going to purchase tires. No need to try and get the sale of the more expensive tires. -- Overall.. decently dissatisfied.