1. Platinum Automotive Services

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Kennewick, WA

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Platinum Automotive Services

4.2 (10 reviews)
Open • 8:00 am - 5:00 pm

Services - Platinum Automotive Services

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

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Recommended Reviews - Platinum Automotive Services

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2 years ago

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9 years ago

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10 years ago

Great service, they spoke to me in words that didn't make me feel dumb. I didn't feel taken advantage of. They are now my go to people.

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13 years ago

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9 years ago

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Review Highlights - Platinum Automotive Services

“Thanks to Nate, Tom, and the crew my Volkswagen dune buggy is on the road again.”

Mentioned in 5 reviews

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360 Automotive & Repair - Kennewick

360 Automotive & Repair - Kennewick

(21 reviews)

I literally cannot say enough good things about this place! I was driving up to Spokane from CA and…read morehad my Dodge die in Boardman, OR so AAA came out and towed the truck to Lithia Dodge in Kennewick (the worst experience EVER). Lithia looked at my truck, quoted me $3,000 then refused to communicate with me and basically ignored me while essentially holding my truck hostage for three weeks. I finally got fed up with them and called 360 Automotive to explain my situation. Mind you, I live in Spokane so I'm trying to figure out this remotely. I spoke with Robert around noon and he said he would have my truck towed from Lithia to his shop and take a look at it to let me know what needed to be done. I was expecting to hear from him in a couple of days but I got a call before EOD letting me know my truck was at their shop and they had already looked at it and had a diagnosis for me! Robert followed that up with a text link to pictures and video they had taken as well as an extremely thorough assessment. I was blown away. They also gave me two options of what they could fix and prices for both, and BOTH were less expensive than Lithia. My father was paying for the repairs so they reached out to him as well for authorization. Living in Spokane and not knowing anyone here to drive me back to Kennewick to pick up my truck I had to leave it there for about a month (sorry Robert!). Throughout this process they were nothing but extremely patient, professional, communicated clearly, were very honest and trustworthy as well as kind to me. Not to mention my truck is running like a dream! Even though I live a couple of hours away I'm pretty sure this will be my mechanic shop forever. Thank you Robert and team for everything - you guys are LITERALLY the best!!

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

All Automotive Service & Repair

All Automotive Service & Repair

(11 reviews)

Although off the beaten path, this place is one of the best, most honest, and cheapest auto repair…read morecenters around. There are several reasons you should go here: 1) They are inexpensive compared to the other auto repair services around. 2) The job is done right. 3) They have options for you. They don't just insist on one kind of brake rotor, but let you decide how much you want to spend. 4) You can make an appointment online. While you are at their website be sure to read the reviews that are posted there. A couple of quick stories. We were on our way out of town to go camping when my Land Cruiser started acting up. I took it in. 1 1/2 hours later they called us to tell us my car was ready. It needed an ignition coil. They saved our trip! I had a really bad experience with Firestone (you can ready my exhaustive review at http://www.yelp.com/biz/firestone-complete-auto-care-kennewick-2?hrid=YR7x2EcrP9FiVG6A30861g). Well, All Automotive Services finally did the job right, and they have a 24 month, 24,000 mile warranty to back it up. Other places, like Firestone, only have 12 month, 12,000 mile warranty. I can't recommend this place enough. Be sure to bring your car here. Add their phone number to your contact list. You will be glad you did.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

Motoring Services Auto Repair

Motoring Services Auto Repair

(16 reviews)

What a great organization! I was in town from Walla Walla to visit family (after Costco), when my…read moreHonda began to misbehave off Gage. Too uncertain of my problem to drive too far, not even into Richland, I made the half-mile trip to Motoring Services after talking to Mike on the phone. He said to come on over! Mike also offered alternative service firms to address my problem, if I did decide to limp into Richland. Even though I had no appointment, and they had plenty of on-site work and more coming in the door, Tyler got my Honda diagnosed and taken care of. Maybe I'll not clutter up my instrument panel with gas receipts, pens, etc., so that I can actually see my Check Engine Light symbol, just saying. The lobby is comfortable (Pandora, water, coffee, comfy seating), Jody was great at keeping me updated on progress and explaining the technical aspects of my issue, and the hour went by quickly. The staff are all knowledgeable and very professional! I recommend them highly! Turns out my sister always went here for her Honda Prelude's needs!

We took our 2000 Suzuki Vitara to Motoring Services to diagnose and correct several electrical…read moreissues we've been having with our vehicle. They did an outstanding job in troubleshooting the problems, and then correcting them. They even identified that an additional mechanical issue that needed attention, and that it was covered under warranty from some past service work nearly 3 years ago. I'd highly recommend Motoring Services for any of your vehicle needs.

Platinum Automotive Services - autorepair - Updated October 2026

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