Mark Tanner Contruction built six homes for me, including one for my family. Mark and his company…read morehandled all aspect of the construction properly and professionally, including completing all homes on budget and providing excellent follow-up services as needed. I highly recommend Mark and his company.

It's said that you can tell the true character of a person not by their actions when things go…read moresmoothly, but by how they carry themself when there are unexpected challenges. Such was our experience with Mark Tanner... We contracted with MTC to build our house in Martis Camp in early 2014 and ground was broken in early spring 2014. Construction was scheduled to last 12-to-14 months with the house being completed summer 2015. Work progressed slightly behind schedule through spring 2015 when the wheels fell off of the cart. Long story short, the wrong stone flooring was installed throughout a majority of the house. We notified MTC at the start of the tile installation that we believed the wrong product was being installed, but were assured that it was the correct product. We continued questioning the tile until Tanner finally conceded that it was, in fact, the wrong product. Tanner than spent fall and winter 2015 blaming everyone else for the error including, our designer, the tile supplier, the quarry, and us, and did nothing to remedy it. By this time we'd already paid him 95% of the contract value and were anxious to get in the house. In a last ditch effort, we even offered to keep the flooring as-is for a small price concession (less than 1.5% of the contract value and 30% of the cost to replace it), but Tanner refused. Months went by with no action. We ended up retaining an attorney in Spring 2016 to get him to complete the house. Fortunately, we retained detailed records including emails and meeting notes to substantiate that MTC was informed of the mistake or we would have ended up in litigation. He finally ordered the correct tile and we were on schedule to have it replaced in summer 2016. Shortly after the correct tile arrived, we were informed that there wasn't enough to complete the house - MTC had shorted the order to save a few bucks and needed to order additional tile. It would take another 3-4 months for the tile to arrive with no assurance it would match what was already on-site. Sure enough, when the additional tile arrived it didn't match. The color and texture were different than the prior replacement order. We chose very monochrome basalt that was uniform both texture and color. Working with his site foreman, we hand picked through the tiles and chose the closest matches. These were installed in less conspicuous locations (closets, pantry, areas that would be covered by area rugs, etc.). Finally, in late February 2017 the house was ready to occupy - 34 months after construction began and 20 months after the scheduled completion date. Shortly after move-in, we supplied MTC with a new construction punch list of approximately 40 fairly minor items (paint scuffs, a damaged light fixture shade, alarm sensor not working, incorrect shower handle trim, gate was sagging and weather damaged, etc.). We also discovered some rain gutters called out in the architectural plans were never installed. We ended up paying additional money to have the gate changed and rain gutters/ heat tape installed over and above the contract amount to get them done before winter 2017. Eight months later, and the other minor punch list items were still not completed. We had had enough of working with Tanner and decided to sell the house. During the sale escrow process, a few additional items were discovered during the buyers' home inspection (missing door sweeps in showers, erosion under one corner of the patio, faulty circuit breaker in the master bathroom, etc.) - nothing major. Tanner refused to remedy these issues. It took the intervention of the sales broker to coerce Tanner to remedy these during escrow. I'll be the first to admit that ours is a first-world problem. To the folks who have successfully used MTC - good for you. Building and maintaining a vacation home in Truckee requires a long-term relationship with someone you trust to maintain and repair your home. We hopefully represent the minority of homeowners where problems of this magnitude cropped up during construction. If you're fortune enough to be building a home, ask yourself what type of person you want to entrust with the honor of helping fulfill your family's dream. We made the mistake of not asking for references from clients where construction problems arose and chose poorly. To be clear, MTC has some very diligent and talented employees. The issue we encountered came from the top. To this day, Tanner has never apologized for the mistake, didn't bother attending the occupancy walk-through, never checked-in with us after move-in, and missed numerous update calls that he scheduled via email. We've been told that he blames us for the mistake - basically forcing him to fulfill his obligations as the general contractor - and is, "mad," at us. At the end of the day, all we have is our integrity, character, and reputation. Everyone makes mistakes - it's how we choose to deal with them when a person's true character shows through.

Ryan and his team at Whiteface are fantastic! I hired them for a kitchen and bathroom remodel. The…read moreentire project was smooth and the work was flawless and exactly as requested. As a new home owner, I don't have much experience with projects like this. Ryan was incredibly helpful, always happy to answer questions, and provided excellent guidance and advice. Every interaction with the team was friendly and professional. They were very flexible, accommodating, and thoughtful - which was very appreciated since my wife and I occupied the house throughout the project. Small touches like reordering pieces of the work to ensure we had running water at all times made the experience so much easier for us. They showed a lot of attention to detail, and they even left the house cleaner than when they arrived! I will definitely be hiring them to do more work in the future.

Thank you Ryan for responding to my review…read more I have all of our emails and correspondences to substantiate my facts in the review and am happy to be a reference to anyone who is interested.

I hired Andy to redo my floors (take out tile and put in hardwood), and renovate my kitchen. The…read morework was nothing short of spectacular. Floors were beautiful and the kitchen looks amazing. I would recommend him to any of my family and friends! He even offered to build me a table! Hard working, professional, and talented!

It doesn't get any better than working with Andy and Gold Hill Maintenance. Based on just one…read moreYelp! review (5 star) I hired him because he also had the lowest price for rebuilding my back deck. Showed up on time, did the work as promised, it was a superior job, and it was worth every penny I paid. Don't doubt his word because his word IS his bond.

We recently used Don James Roofing to put a new roof on our home after 40 years. They were…read moreWONDERFUL to work with and their crew was super polite and hard working. It was a pleasure having them here. These folks worked hard and paid attention to detail. 100% recommend them!

David McCullen and crew did a great job replacing our entire roof. Everything was timely and the…read moreprice was right. Highly recommended!

LakeCrest built our home. They are very Professional, detail oriented and great to work with. We…read morestayed within budget and finished on time. The office and design staff were outstanding. Jay the Superintendent paid attention to detail, was on the job site everyday and was fantastic to work with. The owners are great! We highly recommend LakeCrest to build your home. So happy we chose them after interviewing several others. Using LakeCrest was an excellent experience for us.

Vega Roofing re-roofed my house a couple of weeks ago and they did an absolutely beautiful job…read more From start to finish, this project could not have been easier or more convenient and I would use Vega Roofing again in a heartbeat! From the very beginning, Ariel was super-responsive, knowledgeable (almost 30 years in the business), easy to work with, and at the end, you get an excellent product (new roof) at a great value. (I really didn't think I could afford a new roof. So if you're like me, call Ariel and get a quote. I'm so happy I did.) From getting the estimate, to signing the contract, to scheduling the work this process could not have been quicker or easier. Ariel and his crew are professional, polite, and friendly. They show up on the date and time they say they're going to show up (every single time), they're attentive to detail, hard-working, and they do beautiful work. Also they clean up at the end of each work day, and with our high winds, I was super appreciative not to have to worry about any potential wind/unsecured building material issues. And in just a few work days, my project was fully completed. I first met Ariel when he was finishing up a job for my mom's neighbor. My mom then hired Vega Roofing to do her house, and then I hired Vega Roofing to do mine. I've seen all three completed roof jobs, and they are all equally beautiful, and they all went just as easy as mine. If you need any kind of roof work, I highly recommend you call Vega Roofing.

I couldn't be happier with the work done by Vega RoofIng…read more From start to finish Ariel's work was seamless. He was punctual every single morning and took the time to keep me informed of his progress explaining the technical side of the job in a way that actually made sense. What really stood out was his respect for my property. He and his crew cleaned up the job site thoroughly at the end of every day so I never had to worry about debris. If you're looking for a professional, transparent, and who does outstanding work look no further than Vega Roofing Craig, NV

Nevada Western Construction remodeled my entire kitchen! They were very friendly and respectful of…read moremy home. Drew always answers his phone and made sure I was happy with every detail. They will be remodeling my bathroom next! Highly recommend this contractor.

Drew and his crew (especially Jason) did an amazing job remodeling our kitchen and living area…read more High quality result. Knowledgeable. Professional. Responsive to our needs and requests. Kept us informed when this old house had unexpected underlying quirks and gave great suggestions on modifications to our plan to make it better than we hoped for. Price was reasonable.

I hired Robert the 2nd week of December to remodel my bathtub to a walk-in shower using FlexStone…read morevinyl panel kit. He came out and assessed the job and assured me it was a piece of cake, had done one similar and could do the job in two days. He agreed to work from 8am to 1pm. He showed up 2 hours late every day. The first day was tear out, we asked him to remove the tub without damaging the trim or crown. He hacked into the trim in order to make the tear out easier for himself, he assured us that he would fix the trim during the install I paid him via Venmo for 4.75 hours at $85 per hour. The supplies were on order, so installation was scheduled the following week. Again showing up over 2 hours late worked for the next two days 12.5 hours on plumbing and drywall, he demanded we square up and pay him for the 12.5 hours prior to finishing the job, so I sent another Venmo payment. The work appeared very subpar, but I let him return on day 4 to hopefully finish. Robert insisted on installing the vinyl walls like tile, completely disregarding the manufacturer's instructions to glue directly to the sheet rock. He slathered thinset all over the drywall causing an uneven surface so the corners had uneven large gaps. Now we're on day six and he has one more panel to install, he realized the walls are uneven and brings a router to try to fit the uneven seams, leaves plastic shavings all over the garage. After 6 hours of trying to fit the back panel, he says he screwed up and wants to make it right by ordering another panel. He cut it too short by an inch and a half. I explained that you can't just order one panel, a whole new kit would need to be ordered @$1100. He agreed that was fair. After two days of no contact, I messaged him to make sure he ordered the kit. He said he had a problem with his bank. I assumed he didn't have the funds to replace the kit. I decided to order the kit myself and request a refund of the amount I had paid him. He said he needed to make payments. I agreed to allow 4 payments starting Jan 1, and have yet to receive anything. In addition to the botched panels, he installed the pan out of level, the drain was Jerry rigged with miscellaneous parts, the valve was installed upside down, he used PEX shark bite system in an upstairs inside wall which has been known to leak after sometime when the O rings wear out. And he destroyed an irreplaceable frame on our wall while making multiple trips up and down the stairs. I had two licensed plumbers come out and access the job. They confirmed that the plumbing was subpar and needed to be replaced, so the entire shower had to be torn out and start fresh. The new contractor had the job done correctly in 4 hours, yes HOURS, not days. I could kick myself for not hiring a licensed professional in the first place. I am now in the process of small claims litigation to recover the $3k in wages and supplies caused by Robert's lack of experience and transparency. Be sure to hire only licensed contractors and get references prior to hiring anyone for home repairs. Don't just go by reviews, they are very misleading.

Robert returned my call quickly, scheduled the job same day. Did Expert work. Will use again.read more