Our first ever time coming in and we're very satisfied. Let us take some samples home (for free) and what an amazing help that was!! We would rather help the local guys than a big box store and it feels right to go with them for our flooring job! Haven't locked that decision in 100% but we liked how everything felt with our first impression! Thank you very very much! read more

It's refreshing to work with contractors who just offer great service. We hired them to do epoxy our 1 & 2 car garages right after closing. I spoke with Codi the week before closing and he offered a ball park quote but wanted to get into measure to be precise. Unfortunately, I couldn't let them in until we closed and wanted the floor done in the same week, so we could move the following week. They came on a Tuesday to measure and confirm the quote, which did not change from the original and was very fair. They started on Wednesday and finished on Friday. The floor cured on Saturday/Sunday and we moved in on Monday. It was such a tight timeline and we were so busy, I didn't have time to get them any payment until after the work was done. They went out of their way to get it done so we could move on time. Results are fantastic. Thank you. read more

The Floor Store & More - Epoxy garage floor - General Contractors Near Me - Reno, Nevada

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We LOVE the epoxy coating that Chris and Cody installed in the garage at our new home in April. Chris and Cody are both friendly, knowledgeable and professional. The pricing was competitive. We are so glad that we delayed our move a week and had the garage floor coated. Chris clearly communicated the schedule and the work was completed on time. Professional epoxy coating is worth every penny. It's durable and it looks amazing. A million times better than the DIY kit we did at our old home. read more

The Floor Store & More - General Contractors Near Me - Reno, Nevada

a minute ago My floors are BEAUTIFUL!! Chris and his team made a difficult time in my life become a wonderful experience. Due to a fire and the discovery of Black Mold I had to make a decision about replacing my floors. Thank you Chris for being a great help in choosing exactly what was the right product and color for my home. Due to many years of experience, of his team members, the project was done with excellence and in a timely manner. I will always be grateful for all you did for me. Your integrity and professionalism was a great help to me and much appreciated. read more

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We just had our entire first floor redone and I couldn't be more happy with the outcome. They were always prompt and reliable and gave us clear outlines. While they were doing the demo, they took extra steps to make sure our downstairs and kitchen was clean and as usable as possible. Their work was clean and very professional! Our floors and baseboards look beautiful! read more

I can't say enough good things about Chris and his crew. They came in and quoted me a great price and the work performed was flawless. The crew was very professional and polite leaving my house looking much better than when they arrived. If your looking for someone to do any of your flooring The Floor Store and More is your go to. read more

Wow! Chris and Cody went way way beyond any expectation I could have possibly had. I came into their shop with a minimalist project: I'm converting my Toyota Sienna into a camper van and needed a sheet of vinyl flooring for the new floor. Not only did Cody cut the size I needed; he also told me how to do the job easily and gave me some glue and tools to complete the job!! Needless to say, when I am ready to do some of the floors in my house, they will be the company I turn to. I highly recommend this company! read more

Our previous vendor flake on the job without notice and Chris came and save the day. He did an excellent job. He was on time and was really good communicating every step of the work. This job took 4 days due to weather, he was unable to use the quick dry product. However I'm really happy with the results. I know his pricing might be a bit higher but was totally worth it for me. The fact that he was so responsive and completed the job on time was enough for me. read more

The Floor Store & More - Epoxy garage - color moondust - General Contractors Near Me - Reno, Nevada

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We had these guys rip out our downstairs of tile and carpet and also rip out and replace carpeting upstairs. Our slab was so uneven they spent almost 3 days grinding to make sure it was level in order to put down the flooring. A job that was supposed to take 4 or 5 days of the downstairs took week and a half, which they did so with great care. All the work was done as if it were their own, replacing all baseboard making it look superb. Their level of craftsmanship was fantastic, you could tell they took pride in their work. Would definitely recommend them to anyone. read more

We purchase a new Pergo floor for our living room and hall from Chris & Cody. Chris sent Derek and Will to do the installation and they are true professionals and did a fabulous job! read more

I simply cannot say enough good things about this business. Hopefully by the end of reading this review you'll be convinced that you MUST use this company. I had originally planned to buy the materials elsewhere & just have Chris Grant do the installation. However, they offer a discount if you also purchase the floor from them, so I went in to see what they have. Since they only stock high-quality floors that they stand by, I chose one with a little help & they installed it without problem. Impeccable customer service throughout. Amazingly nice crew. However, as soon as they left, my family and I noticed that the floor we'd chosen was popping and crackling. Chris came over to look at it, and he immediately said, "I wouldn't want to live with this floor, so I wouldn't expect you to, either." PEOPLE, they replaced the floor ON THEIR OWN DIME. If I had purchased the floor elsewhere, I would've been stuck in an endless loop of "it was installed wrong" from the manufacturer and "no, the floor is faulty" from the installer. But when The Floor Store & More says they stand by their products, THEY MEAN IT. But wait, I'm not done. When they came back to install floor #2 (one that I chose and like even better than the first), they went OUT OF THEIR WAY to make sure the baseboards remained pristine and that we still had a livable space each evening when they left. (We could still cook and eat in the kitchen each night & even sit and watch TV on the couch.) It took them longer than it would have if they'd just ripped it all out in a single day, but they truly treat each home as if it's their own and took the time and care to do it as perfectly as they could. (We have a largish family--six people--so this kind of courtesy made going through the installation a second time so much easier on us.) The quote I got from The Floor Store & More was not the lowest, but in the long run I saved thousands (not to mention my sanity) by going with them. BTW, they're also the only business I came across that will install, caulk, and paint your baseboards if you want them to. Please check out this company; it's rare to find such amazing customer service. Even more amazing to find a company that 100% stands by their products & services, even if it means they lose money on a job. read more

The Floor Store & More is the best in Reno. AMAZING customer service, honest, reliable, and they do a beautiful job. Our house had a lot of tile to remove, and they did an amazing job at minimizing the mess of that and even wiped down our kitchen when they were done. Thanks Chris, Cody, and the whole team - we absolutely love our floors and new baseboards. read more

This review is definitely overdue and I apologize to the guys for that! We chose this company to do the install of solid maple flooring throughout our entire home back in June and we could not be happier. My husband and I are in the midst of a pretty major home renovation and we both agree that Chris, Cody, and all the install guys have been the most professional to work with. Their attention to detail is outstanding, pricing is very reasonable (especially for the quality of work), and they offer extra touches that many companies do not. This includes painting over the nail holes in the new baseboards. You can tell they truly care about their work and all are very knowledgeable. We're living in our home during the reno so had a fair amount of furniture left inside and they moved it around as needed, taking care and caution, and surprised us by putting it all back where it was originally when they were done! We didn't expect that but it was much appreciated. Our job took two weeks so we got to know everyone pretty well, Derek and Lou being primary on our job. They're a group of hard working, friendly guys that are easy to talk to and get along with. They cleaned up after each workday and were very thorough cleaning up when the job was complete. I feel confident that we can reach out to them at any time in the future if we need repairs and we will not hesitate to use them again for any other flooring needs. We cannot recommend them highly enough! read more

Chris and Cody are fantastic to work with. I was looking for a more durable flooring for my entire house and they listened to my concerns and recommended a new product that I am very happy with. Chris sent his best crew and they did a phenomenal install. They took their time with demo, install, and replacing baseboards, etc., when complete. I would recommend Chris and his crew to anyone looking for new flooring to be installed. read more

These guys are consummate professionals, down to every detail. Chris and Cody are a pleasure to work with, very knowledgeable and always helpful. They helped me find the right flooring to meet our needs (ie flooring stand up to big dogs) as well as fit in the all important budget. They scheduled our floor install date and the crew arrived on the button. The flooring crew was detail oriented, answered all questions, and gave sound advice regarding the floor maintenance etc. They not only finished on time but early, and the floors look awesome. read more

I found this place quite by accident, as I was looking for additional colors of a specific vinyl plank manufacturer. I called and spoke to Cody, who was very personable, patient, and helpful looking up the samples with me. He devoted time to my needs and was very polite and welcoming. Even though I was already working with a different floor company, there was something that resonated with this young man's service, So I found my way back. I met the owner, Chris, who worked with me, made suggestions and made me feel comfortable asking my many questions. He took time to educate me on the quality of various floors and manufacturers, and together we chose a high quality product that kept to my budget. I really did not think that color would work, but it DID!!!!! I highly recommend The Floor Store & More for your flooring needs. Friendly, competitive pricing, great variety of quality products and very, very knowledgeable family owned operation. Thank you, Chris and Cody! read more

Exceptional service! My parents dishwasher leaked and we had to replace a small section of laminate flooring, which we only needed a few feet of the underlinement, we called The Floor Store and they said they had some left over from a job, and they just gave it to us, they were very nice and friendly and helped us out. Definitely will be recommending this place to others for flooring needs! read more

Chris and his crew are really great. They are extremely helpful in not only selecting the product that fits your need but also going through the whole installation process. You will be very happy with the quality of the product as well as the great personalized service. read more