........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

Fabulous work by Josh ! My ideas executed beautifully! Designed a very functional closet!read more

I had a great experience working with Custom Closet to help built out a new custom closet a master…read morebedroom at my townhouse in Seattle that was recently damaged from a ceiling leaking due to home construction damage (the damage wasn't caused by them and it was not their fault!). Initially, there was a mix up in terms of my job request to them to build our a closet, but when the issue/problem happened, The Custom Closet Company owned up to it and really showed that they genuinely wanted to help my resolve my issues. All on-call contacts and e-mail communications I had with them were professional and they were prompt in providing honest answers regarding situation/timeframe of when the job could happen. What I liked was that the company was quite dependable. Once they understood the scope of work, you got the design, choices to pick/opportunities to provide feedback and select the options like colors/additional add-ons, and things generally flowed quite well. Unlike my experiences dealing with other contractors, they were pretty dependable and you could count on them holding up to their promises in terms of price estimates, timeframe of when the job could happen, and the duration of the job. Given how professional their company was from pretty much my interaction with all the individuals there (General manager, office lady who picks up the call and designer), I would definitely use them again when the next opportunities to remodel/custom make cabinets/closet/workspace at my townhome in Seattle in the future.

Camron Boyd is difficult human being. He promotes personality conflicts with people he does not…read moreneed to promote. We had to fire him from our kitchen remodel when he started delaying progress. He started delaying progress when I asked him to clean up after his work in our kitchen and when he installed sub-par moulding and added moulding we had not agreed to (we were still living in our house---so this was important) and he began screaming at me over the phone. He had an inability to control his emotions when confronted with any conversation that did not praise his work. He then did not bill his work in the manner we requested( we had to get reimbursement from our insurance after a fire--so this was also very important). His electrical sub contractor billed us almost 3 times the amount of the bid. When we fired him, he did not pay his sub contractor for all of the the painting job, and that sub begged us for the money. The painter also told us he had a bad temper. Because he refused to manage his emotions well (sarcastic and unresponsive texts, for example) or answer our questions reasonably after this, we hired a lawyer. We still had to pay the unreasonable electrictrician charges, and we piad him a lower portion of what he would have been paid if he had completed the job- and shafted his painter of full pay. We had to hire a new electrician and contractor to complete the job. Do not hire this man. Save yourself the heartache.

Camron saved us when the other contractor defaulted. He is very reliable and communicates well. And…read more.. he knows how to build. We couldn't be happier with the finished project and love our new home. We would recommend him for any size project you have!

Felipe and his crew were great! It's such a relief to have our yard looking so clean and ready for…read morewinter. We'll definitely be calling them again for future landscaping needs. Highly recommend!

Easy communication and did an amazing job on my front yard. It looks great! Felipe listened closely…read moreto what I wanted done and delivered on that service.

Superior Cabinets has completed an incredible $120K+ high-end finish and an especially complicated,…read morehigh-quality job for my company. Every builder and trade that has visited my job site has said they have never seen any home built in Seattle with so much detail. Superior has done everything they said they would and more. I highly recommend Superior to everyone. Austin and his team are incredibly professional and make up for the mistakes that installers make, saving time and money. You cannot find a better cabinet company in the PNW than Superior! - Seth Raddue of Raddue Builders, Inc.

Nearly 12 years after installation of our bamboo cabinets we had our last straw, the camel's back…read morewas broken, when yet again a screw backed out keeping the pantry sliders from closing for the 20th+ time. We finally decided to visit and see if they would fix it - even if we had to pay, since the first occurance had been 5 of 6 years after they were installed. We were very pleased to hear they'd be fixing them at no charge. Very happy they support their workmanship for life!

We bought a home with kitchen maple cabinets that were good quality but had taken a real beating…read moreover the years. Ian came in and made them look like new. Really fine work at an extremely reasonable price. Ian is excellent to work with and a total expert in working on cabinets. Definitely consult with Ian before taking the major, and generally extremely expensive steps, of replacing or re-facing cabinets. A total pro, and so pleasant to work with.

Ian worked with me long distance to fix cabinets ruined by tenants' dogs…read more He went the extra mile to make sure the refinishing matched the old color ( cherry cabinets), the work was done cleanly in a couple of days and his price was fair. The before/after photos are amazing. I highly recommend him.

We hired Brent to remodel our front porch. He does great work and has a good eye for what will work…read moreand look good. We added on additional painting and staining and he was happy to accommodate us. He picked up stuff from Home Depot for us and was flexible with timelines related to supplies and COVID. He communicated with us throughout the project and left everything clean and lovely. His price was fair and we plan to have him re-do our deck in the future as well.

Brent remodeled our small bathroom and it is now my favorite room in the house. He knows what will…read morework and what won't and makes good suggestions. He is very professional, detail oriented, and his pricing is fair. I will definitely call him again.