We happened upon this local team when our chimney inspector canceled on us last minute. Logan was…read morequick to respond and was able to come out to us the next day! He explained things thoroughly and made recommendations and even had estimated costs off the top of his head. They just finished repairs and cleaning and my wife and I are over the moon with how friendly, quick and efficient he's been. Thank you, Logan!

I was looking for someone to come out and clean, inspect my wood stove. I used the project tab in…read moreYelp and Logan from McGuire and sons got my response and in minutes reached out with a date and time and he came out and WOW! Great service, was extremely knowledgeable and showed me stuff about the stove I didn't know about! He did everything I was needing to be done! Definitely worth the money and I highly recommend using McGuire and Sons.

Summary: Failed inspection, zero accountability…read more I hired this company to install a wood burning stove, and the job failed Washington's blower door test due to a half‑inch gap they left around the stove pipe which was brining in cold air into the house. The inspector confirmed it was a major source of air leakage. When I contacted John (installer), he dismissed the inspector, claimed "31 years of experience," and blamed me for not doing my building inspection before he installed the stove. Jeanne (owner) backed him up and sent me multiple pictures of building code screenshots which are no help to me when the building inspector says the job isn't correct. Finally, she demanded a $259 service call just to review their own work. Instead I sealed the gap with high temp caulk and had a retest done, and it passed immediately. The inspector showed me his machine which had measured a decrease in air leakage equivalent to closing a cracked window. When I told them Jeanne and John, all they had to say was that now I've voided my warranty by adding the caulk. No apologies, no attempt to make it right. I wish I would have seen all the 1 start reviews they had on Yelp before I tried to support a local store that is clearly going out of business.

I've read the other reviews here and essentially had similar experiences. I had a wood stove flue…read moreat my cabin replaced, and too soon to know if it was done correctly (have a tenant there). but my experience with Jeannie, the owner, was miserable. I had asked her to email me the invoice before I paid, and she simply sent me a single number. I asked again for an invoice via email. Maybe she doesn't know how to send an attachment? anyways, that took a couple of weeks (over the holidays), and she starts getting really nasty and threatening. Avoid this "business" like the plague.

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Outstanding work. Great communication, honest, and fair pricing. Will absolutely call for our next…read morejob.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

We highly recommend Custom Hearth Fireplaces & Stoves in Port Orchard. We are completely pleased…read morewith our new gas FP. All the people involved in this process, from Josh Marbett, who helped us pick out what we wanted, Renee Maggie, who sent invoices, to the amazing professionals Mark, Aaron, and Lane, who performed all the labor and were prompt, neat, kind to us, and very careful with our home, made this an easy process from start to finish. Thank you all.

The installation of our new WOODSTOVE by CUSTOM HEARTH earlier this year was very smooth and very…read moreprofessionally done. The crew was very friendly and knowilable. We are so pleased and happy to finally have that wood stove we always wanted. It works perfectly and makes our home very comfy on those cold days. Thank you CUSTOM HEARTH!

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

I am a new homeowner. I had them service the furnace, clean the ducts, and service the fireplace…read more Techs arrived early, were both knowledgeable, personable, and very helpful. They went above and beyond to complete my service - Josh took extra time to do a thorough job and complete minor repairs to the ducts when they found them. Konnor even went to buy a new part for my fireplace, and he was able to clean fireplace glass that probably hadn't been cleaned since the house was built. I love being able to support a local business! 15/10.

Perfect Temp was perfect and has a new customer for life. We couldn't be more pleased. If we could…read moregive 6 stars, we would. We have a gas fireplace that was manufactured in 1994. I'm embarrassed to say we've never had the fireplace serviced in the 25 years we've been in our home. I didn't realize it was something that should be done. Now I know! I moved the logs around to vacuum it out and could not figure out how to put the logs back properly in place. I called Perfect Temp and spoke with Amber. She was very friendly and knowledgable and made an excellent first impression as a representative of the company. I called a different place in Olympia earlier in the same day and the rep was condescending and kind of a jerk. I called Perfect Temp on Monday, 1/13/25. They had a cancellation and were able to come the next morning. Xxxxx arrived a couple minutes early. He was friendly and wasn't bothered by our little dogs barking at him. He got right to it. We were astounded when he finished. The fireplace looks brand new and runs like a charm. Instead of dusty, loud, inefficient and not pretty; we now have an immaculately clean beautiful, quiet fireplace, with a really nice fire. We are impressed enough with this one visit, that we are going to sign up for annual maintenance for our fireplace, heating/cooling and whatever other services they offer. Before and after pics will be posted soon.

I can not say enough good about this Company. They have taken care of me from day one!! Fast,…read moreefficient and soooo nice to deal with!! I was without heat and was told I would need a whole new system!! I called Reese he was out here the next day. Not only did he give me heat back without a new system he explained in detail what the problem was!! Can nit express my appreciation enough!! And so reasonable price wise!!!

We used Freedom to install a new furnace and repair the AC, and I truly recommend their service…read more Fast, friendly, professional, AND way less expensive than other bids we received. Reese did such a great job of explaining things to me, helping with getting my warranty, and better understanding what I can do to maintain it and keep things functioning for many years. I'm so thankful I had them come out for a bid after getting bids from others. The is simply no comparison.