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Lyon’s Market

1.5 (2 reviews)

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5 months ago

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3 years ago

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Walgreens

Walgreens

2.4(42 reviews)
1.7 mi
•$$$

Let's start with I live in Long Beach CA and travel to Hemet regularly. Was in the area as that's…read morewhere most my family lives now. I help with care over my mom with my sister because they decided to leave Long Beach we sometimes have to transfer prescription back and forth. They always make it fairly easy. And I like they still have a drive through. But if you have to go in the store you will find it's clean and all the staff are helpful. They stay very well stocked on most snacks and beverages. Good parking if you actually have to go in.

I wish there were a half-star option because this pharmacy used to provide much better service than…read moreit does today. Over the past several years, the level of customer service has declined significantly. Many of the pharmacists and staff who were consistently kind and helpful are no longer there, and the experience has changed. My biggest concern is my elderly mother's prescriptions. I use the pharmacy app, receive notifications that her medications are ready, and confirm that I will pick them up. Too often, when I arrive, I'm told a medication is out of stock, not actually ready, or that I need to come back later that day or even another day. This has resulted in multiple unnecessary trips to the pharmacy, sometimes four or more in a single weekend. What concerns me most is that my mother is 84 years old and depends on these medications. Delays in filling or releasing prescriptions can leave older patients without medications they rely on. Even when there is a legitimate reason for a delay, the communication has often been poor, and the interactions have felt dismissive rather than compassionate. I understand that pharmacies face staffing shortages, insurance requirements, inventory issues, and many challenges that customers don't always see. However, elderly patients deserve timely communication, respectful treatment, and every reasonable effort to avoid unnecessary interruptions in their medication. I sincerely hope this location can improve its customer service and communication because it was once a pharmacy I trusted. I would like to see it become that pharmacy again.

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Lyon’s Market - convenience - Updated October 2026

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