Always use Ralph's for my grocery pick ups and every staff member has been super cheerful and timely!

Additional photos of how narrow many aisles have now become. The person who is supposed to be staffing the toothpaste, detergent aisles wasn't even in it at 9 pm on Tuesday, July 7. This store is a complete joke. read more

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This store is underrated and it's unfortunate they don't have more locations. Both are a bit far from us and we are smack dab in the middle of two locations. Went on a wild goose hunt looking for a specific tea that absolutely no other store seemed to carry or it was out of stock (not even Amazon and not paying triple the price on eBay) but, Ralph's came in clutch. These stores are clean, well organized, loaded with so many things without being over crowded and they seriously have the most friendliest and most helpful employees. This was the first time coming to this location in the 10 years we have lived this way, I even walked out with two rare plants. I got another rare plant at the Menifee location, it's just crazy they have these beauties at your neighborhood grocery store. read more

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Sick and tired of this store specifically. No one is ever working the butcher wait around and not a single soul is ever around. You ask people for help and they pretend they're going to help and yet you stand around just hoping they do what they get paid to do....HELP A CUSTOMER! Today I go to the deli so I can purchase quality lunch meat and skip the crappy Oscar Meyer...I stand there for 15 minutes....not a single person in site...ask someone if there is someone working the deli to be told yes and then I had to follow up by asking if they could find them...25 minutes later and still not a soul in site. This happens all the time, and it doesn't matter how many times you express the lack of employees to assist you at the counters that require assistance. But you have 8 guys stocking limp produce....yeah that makes sense. They have recently made it to where you can't purchase laundry soap to shampoo with the rest of your groceries. With their remodel they have removed a lot of their affordable products. All in all worst store in this area. Barons, Albertson Grocery Outlet at this point is a better option than this hole, the gas perks aren't even worth it since they hike their gas price up to make it to where you aren't saving anything. Store is a joke read more

Good value, selection and best of all they have Amanda at the cheese and cracker kiosk! She is extremely knowledgeable, helpful and friendly. She is one of the reasons we frequent this store on Washington Ave in Murrieta. I hope Ralph's realizes what an asset they have with her. read more

Decent grocery store to get the essentials. Stopped by bakery department and seafood counter. Bakery has various cakes, cookies and even ice cream cakes to select from. The seafood counter offers to fry your seafood (they have a selection of seasonings you can pick from such as rosemary herb, lemon pepper and Cajun). I didn't try the fish fry as I was skeptical with how the butcher looked and felt he wouldn't do it right lol. But nonetheless a decent neighborhood grocery store. read more

I really like this grocery store and its location. I usually find what I am looking for when I go. I love to order curb side pick up however it would be nice if more spaces for pick up are designated. I believe there are three spots and most of the time folks are parked in those spots that shouldn't be. It's inconvenient for those of us who have ordered curb side and have to either continuously drive around until someone leaves, or park and physically go into the store read more

I have Celiac and need to buy only Gluten Free. Ralphs has clear labeling on the price tags if something is Vegetarian or Gluten Free. They ALSO have some premade gluten free cakes and goodies that say Celiac friendly right on them!!! I was so jazzed to find all this. They carry a lot of the GF friendly brands as well. The store was clean and the staff was very friendly. I will be shopping here again!!!! read more

Don't order a cake from here they are no help, couldn't find the cake that was ordered. I was in the store 30 minutes to find out they messed up a birthday cake for a child's party. read more

Today was my third consecutive visit where I ended up bagging my own groceries due to lack of baggers. On this occasion, I mentioned to the cashier that they were short employees to bag groceries and she replied, " that is the normal." If I'm going to bag my own groceries, I might as well go to Food 4 Less for Winco and get better prices as well. read more

Great store but they need more cashiers. Craig and Bianca were working miracles when I went. Also there should be the option to get reusable bags at the self checkout read more

My mom and I came into this store to have balloons blown up that we had bought at Party City and since we were traveling from Laguna Beach we needed a 5, 0 and two gold star balloons blown up for my cousins surprise 50th Birthday. The very kind young lady named Kyra could not have been more kind and helpful. It was busy, however nothing fazed her about our balloon request. During the whole duration she made us feel welcomed and that we were not a hassle. I only wish that there were more people such as Kyra who knew how to be helped and the ins's and outs of fantastic customer service. I hope Kyra gets recognition that she deserves as a wonderful and helpful employee that she is. read more

Ralphs - Grocery Near Me - Murrieta, California

Ralph is a great and convenient spot for finding last minute groceries or just getting some snack and hanging out with friends. The employees here are very nice and helpful, and will happily take time to help you find items you are looking for. Although Ralph's does have a very wide selection, they do unfortunately do only an ok job at keeping things in stock this does not make this place bad for me it just is somewhat annoying for them to have one thing one week and then not restock it. But overall if you are looking for last minute ingredients for a recipe or just going to browse for snacks you should definitely try out Ralph's off of Washington ave. read more

Ralphs - A hot wheel that I found at this store - Grocery Near Me - Murrieta, California

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Out of all the grocery stores that we shop at I love Ralph's the most with their card you get significant discounts and then on top of that you get points for gas, which can really make it less expensive to purchase. Plus their gas station is open 24 hours. read more

Love the fresh products and friendly associates. The parking lot was clean and well maintained. I found everything I needed at this store. I visited the restroom. It was in good condition. The store itself was organized. Fresh produce and meat. I would recommend this store. The cashiers are friendly. My visit was expedient and pleasant. read more

Buyer Beware Ralphs you are such a good, community, friendly store. Why the deception? I've been shopping here since 2001. Your clerks are excellent, polite, refreshing, helpful. But... Tricking people on prices? Why? You should make it clear at least -- maybe say: 79 cents a pound but with (that annoying code) its 39 cents. While recently purchasing watermelon for my elderly aunt, I saw watermelon at 39 cents a lb; not 79 cents as what I was actually charged and later discovered when I got home. What's the purpose? Making the customer jump through a hoop to get and then show the checker a code at check out from their phone? When I discovered I was charged 79 and not 39 cents I was irritated. Why not just put a fair price on the product for sale? Its not bringing people into the store like their coupons do; it's a quest to trick or bait and switch; false advertising. Sorry Ralphs, please improve customer relations and respect, and just show the real/fair price. Why would you want to do that to your customers? Trick them? It is manipulative. But ah.. that's what large companies do. I will say to their credit. I called that evening about this issue and talked to Herb. He was understanding and agreed to reimburse me the $6 difference. read more

Ralphs - Buyer Beware: 39 cents, really? Not. - Grocery Near Me - Murrieta, California

I crave watermelon all the time but I'm horrible at picking out a good one. Whenever I go to Ralph's I get the advice of whoever is working in produce though and they never fail me. They always find one that is sweet and just right. Yay, that's great service! I like to buy organic and this Ralph's has what I feel is a really good selection, for times I can't go to Sprouts or Barons. It's always fresh and the selection is seasonably good. We like to eat vegan, as much as we can, so I look for those kinds of foods. The selection on those products keeps growing so that's another plus, not just for this grocery store but others. The bakery has a lovely selection of yummy things. That's a tempting area in this store, I have to admit. Sourdough bread to cookies and donuts... yum! Grocery clerks, baggers, deli help... I've only had good and cheerful experiences. Thank you m, everyone who works there, for your smiles and thoughtful service. Their prices seem relatively competitive. Oh! There's a really beautiful selection of flowers too! I'm a sucker for flowers. Flowers always create a wonderful ambiance. read more

The fruit is always spoiled and has mold. So I decided to look at each package. And I was told I can't do that? Shop at sprouts or barons not this awful store read more

Third time in two weeks that the Deli worker is too over worked doing prepping to help clients looking for expensive slices meats.....Never again, there is too much competition in this grocery store world! Sorry but I really don't want to waste my time while deli guy is bagging 12 chicken and he's on number 3 ! Then I get to checkout and get to deal with a dirty conveyer belt! During Covid it got wiped after every client? Went to management expressed the frustration and got look? You know the look? In one ear out the other! read more

Ralphs - Completely discussing conveyor belt ! - Grocery Near Me - Murrieta, California

Ralph's is the west coast Kroger. I love this store because it's always so clean and staff are always so helpful! They have good deals as well. The day I went in there was a $5 pizza deal similar to Costco. Never waited in a long line and self checkout moves freely. Even the parking lot stays clean. read more

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For many years I shopped and bought fuel at this store. I been trying to figure out when their fuel station will be open again and found its impossible to get any information, the phones just ring un-answered and nobody their seems to know anything? in the meantime I accumulate fuel points but can't use them and then they expire after a month, just BS! read more

Just left from doing some last minute Super Bowl shopping. Every single employee was cheerful, helpful and over all a joy to be around. The store was a zoo but it seemed like all the employees we encountered were happy to be there. Thank you all for your wonderful service and positive attitudes!! Will definitely return to shop here because of my experience today. read more

Let me paint the scene for you... it's roughly 8:00am, on a Tuesday morning. Though the store is quiet, the high school kids are still hanging around. I had already gotten my things, and walked up to an empty line. No cashier. Everyone else was utilizing the self check out, and a woman over in that area was managing all the customers. Sitting for a moment and realizing no one was coming, I took my items to the self checkout. (there are 33 items) Trying to manage all 33 items on the check out area was far more difficult than I thought, and I was left doing a balancing act as I held part of the baggage so it would still register, while still being able to pile all the food on top of the tiny space given. Pretty proud of myself, I continue on when suddenly a Ralph's check out lady comes to let me know that I should have utilized the check stand open to guests. I explain that nobody came and she explains to me that I should unload my stuff and wait for somebody to come and show up. She also mentions that they come to the light. Again, I explain that I was standing there nobody came, and so I came to do it myself, not to mention I am on a time limit, and she frowned, forcing me to apologize for trying to check my own items out. At one point, (and likely because there was 33 items in my purchase) it sends an alarm stating that I need help. Again the woman comes and asks me if I had correctly bagged my items, to which I agree that I think I have. She insists that I should have used the other lane, with the ghost cashier again, and then realizes that I don't have a Ralph's card, and leaves to go get one. A few minutes later, she returns and insists that I cannot fill the card out at home, and must stay longer in order to receive the discounts she so badly wants me to have. After filling out payment paperwork, and making the purchase, she asks me if I have enough bags, I acknowledge that I don't, and she insists I pay for two additional bags.. twenty cents. I agree and get my card out, and she again insists I should have gone to the check out line, because she does not think that I will be able to make a purchase on my card that small.. accepting defeat, I begin to tell her that I will shove all my purchases into the already purchased bags, so that I don't need to further hold the line, it is only then that she decides that I can have the bags, and go, but not before she reminds me TO GO TO THE EMPTY CHECK OUT LINE TO BE CHECKED OUT NEXT TIME... I GOT IT!!!! GO STAND IN AN EMPTY ISLE LIKE AN IDIOT WHILE EVERYONE ELSE THINKS IM BEING RUDE, SO THAT A MAGIC PERSON WILL COME AND BAG FOR ME.... If you don't want me bagging my stuff, put a cashier in the line you want me to be in. If you don't want me miscounting bags, put a bagger in the line to bag for me. Get a grip Ralph's. Your customer service sucks.. read more

While I was looking at which pickles to get by the deli side, Amanda was so nice she asked if I needed help and my bf said do you guys have samples lol and she froze and said you know what we do have some I can get from the back but we told her no thank you and that it was very nice of her to Offer us a sample! We ended up getting one that she liked and yes the pickles were so good.. it's a busy week hint Thanksgiving is next week they had lots of sales going on... the store was nice and packed with so many things to buy.. the store was nice and clean bright once we checked out our cashier lady was also very helpful and nice .... We left and once we got home we noticed that we missed some items at the store couple cans of tomatoes soup and chili's.. my boyfriend ended up going back he took he's receipt and he said the lady of course remembered him and she was holding on to our cans at the register :) read more

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The worst meat section in the entire valley. Absolutely poorest choice to go if you need to feed your family not because of the price but because of the quality. Feels like management doesn't care and all they are worried about is their bottom line. read more

I have been coming to this store since it opened 20 years ago. The staff has always been friendly. I use their pharmacy and have been pleased with the service, in particular pharmacist Jonathan. Nothing is perfect, not sure why some people have posted rather negative reviews of this location. David D. read more

I've been using this Pharmacy for over 15 years. Today is the first day I've ever had somebody give me attitude saying I need to call the day of my prescriptions to tell them to do their jobs and fill my prescriptions and when I told them that's garbage customer service I was hung up on. I needed a reason to move my prescriptions closer since it's a 40 minute drive for me to go here I just always like the people that worked at this pharmacy so that's where I went Costco's cheaper anyways. I'm on customer service, and less on inconveniences. I said I needed a reason to change I just found one read more

The manager Sally is extremely RUDE! They're self checkout can't keep track of what you count. She automatically assumed your trying to steal stuff and comes and takes EVERY single item. ALL 15 ITEMS THST WERE ALREADY BAGGED! Just to count them and doesn't even bother to help rebag them!!!! Then assumes your trying to steal more stuff because she doesn't give you a moment to scan every single item before she starts accusing you more! When you get upset about being accused of stealing after paying for everything and speak up she tries to BAN you from the store! Terrible service!!!! She clearly needs some classes on customer service or get rid of the stupid self checkout if you can't trust your customers that go there every single day multiple times a day! read more

This Ralph's has the worst customer service! Sad and disappointing. I no longer want to go to this store as I have experienced racism and prejudice on more than one occasion. I will be waiting in line with my groceries ready for checkout and the same guy always makes it a point to leave the bagging whenever I'm next in line. Maybe it's my middle eastern heritage that intimidates this guy but I'm Calling him out and making this a bigger deal because it wasn't an isolated experience rather a recurring theme. It's a shame and I'm calling corporate to report this man because I can't function anymore or leave my house due to this man and this store. Im participating in a documentary and he will be exposed along with Kroger Corp if something is not done about this guy. Young shaggy hair not too tall and black rimmed glasses. Gotta end this crap in my neighborhood before it gets worse read more

Is this supposed to be a large potato wedge portion? Also it says two large sides on the 8 piece chicken meal but apparently some of the sides are not included, although it's not posted anywhere read more

Ralphs - So this is a large potato wedge portion? - Grocery Near Me - Murrieta, California

Literally racist lol, the store employee took my receipt for absolutely no reason and wouldn't let me leave because he said everything on my receipt "wasn't in the bag", and he sat there for 5 minutes just scanning my receipt, and me being in rush then yelled, "No, go ahead, check everything", before he left me alone. What a joke read more

This Ralph's has been my neighborhood grocery store since it opened. Over 15 years, at least. Positives: it's pretty. Cashier's and baggers are generally nice. Good selection in floral department. Generally fresh produce and good meat. The real: In all that time, it has remained the grocery store in the area with consistently THE WORST customer service and I avoid it when possible. Although, when my kids were little and I was a SAHM couponing, I was in there once a week, every week. It's pretty and the food generally isn't bad, though certainly not the best. It's had its seasons of bad produce in all of those years. But there has never once in all of those years been a person on the floor to provide customer service. The people that work there can rarely answer a question or assist correctly. It's infuriating. And tonight... I decided it's time to officially write a review. Due to health reasons, I've utilized Instacart for the past few weeks. I decided I'd like to get some of those meal kits they always have at the front but couldn't find them on the instacart menu. I have been trying to get hold of someone to please tell me the name of them so I can put them on a special request. Over 4 hours of calling tonight. One person answered and, of course, didn't know. She put me on hold. Someone knocked the phone off the receiver and I could hear background noise and was saying "hello?" When someone picked up the phone and said "what the hell" and hung up the phone. The next two calls were just never answered. It's sad that the Ralph's corporation can't get a single management group installed in all these years that prioritizes customer service. The only reason they can get away with it is people too often prioritize convenience and Ralph's is the closest for a lot of us. If you are new to the area and looking for a grocery store, my top three recommendations are: 1.) Stater Bros off Clinton Keith and I15 - you cannot beat their prices, meat dept, produce for selection and knowledgeable produce department workers, bakery for taste and customer service. Cleanest restrooms. Truly THE BEST customer service in town. The deli ties with Albertson's. 2.) Albertson's off Clinton Keith and I15 - best selection, good customer service, bakery for reliability, deli, and Starbucks and 3.) Stater Bros on Hancock. read more

Ralphs - Grocery Near Me - Murrieta, California

Y'all have got to be kidding me! So yea we went on a munchies run and Ralph's was the only place open My grand kids wanted cinnamon rolls amongst other things of course but never in my life have I seen a roll of grands cinnamon for 9.00 literally got home looked at my receipt actually thought my total was a bit high but had my grand daughters and kids with me so jumped back into the car to come home looked at receipt and couldn't believe it! Literally thought maybe it was a mistake so I called your store and she confirmed that it is not a mistake and that is the price Never again will I shop here I would have never ever paid that much had I known at the time and there ain't a store out there that would be charging 9 bucks for these Y'all seriously should be ashamed of yourselves The greed is so real at your store! Sheeshhh! read more

Ralphs - Cinnamon rolls for 9 bucks! Insane prices!! - Grocery Near Me - Murrieta, California

They don't even try to bag your groceries anymore. Meat and produce are average at best.

I'm writing to compliment the store clerk Ryan who helped me today. LOL. The way the store is organized makes no sense and I was looking for humus. He found it. The meat dept. is sorely lacking. Couldn't find organic beef. (and watch out their "simple truth" brand isn't necessarily organic; what does simple truth mean anyway?) Then, what is artificial meat doing in the meat section? put it somewhere else. And there are 10-15 sections in the refrigerator section at the back of the store just for yogurt!! Furthermore, the shelves are not stocked. Later, Ryan helped me at check out. Nice, accommodating, friendly, etc. Ryan gets 10 stars, the store set up and lack of volume/items gets minus 6. read more

First they overcharge you then they stall and stall to send the promised refund back. Go to Stater Brothers to shop instead.

Ralphs market was not enforcing the mask wearing when I've been there, so going to go elsewhere until they do. I feel it is a health and safety issue and the majority of citizens would prefer not taking risks when they are out shopping. read more

This rating is for the pharmacy only, not the grocery store. We changed from CVS in their same block as we found that CVS was very intrusive with their push notifications and suggestions. Waiting was a problem also for prescriptions. Not so here at Ralph's. I rarely have to wait behind one or two customers at most. They are efficient and you can get past their recorder phone messages to get to a live person, which we couldn't do at CVS. They do not pressure you to to pick up Rx's but an occasional reminder is texted if you don't pick up within a week or so. I shop for groceries here too, so it is convenient for me to pick up my prescriptions here. The staff is friendly and knowledgable. Sometimes they have to order product and there is a wait of a few days, so one star is deducted for that reason, otherwise a 5-star rating is earned. Auto-refills on those items may circumvent that. I'd like to recommend them, but don't want too many people switching over or my wait line may be long once again. Haha. Seriously, the staff is great here and I am happy we made the move to use them. read more

Walked in & felt a racist vibe right away. I felt like I should have immediately apologized for being black AND liking fresh produce. The workers were friendly but the customers in there felt like they just left a rally & you know what kind. Nothing but glares and rudeness but luckily the workers had common sense and were friendly. Came in for flowers & wine for my wife because their flower selections are always decent. Next time I'll just order pick up instead of walking into 1940's. Nice clean fresh store BUT those customers... read more

Terrible pickup service!!! So many times they didn't have my items and would substitute them and then send a link to approve them but the link never worked. Theirs App constantly sent error message pretty much all the time I ordered or we're having technical difficulties! I called the store to talk to someone about my substitutes and they never answered the phone. They constantly give items that are past their expiration dates and the produce would be wilted and bruised. I'd order sliced turkey and they would pick ham. I even had to call corporate for help and they tried calling the store and nobody answered. I had to go in person to talk to a manager. So frustrating!! I will never go back here again! read more