WORST mani/pedi ever!!! They claim they do gel..... Not so much!! Expensive and crappy service. NEVER AGAIN!

I tired this place on a whim because it's close to my house and I was in desperate need of a manicure. From the outside, I was expecting a modern and clean ambiance. Instead, things are dated and, for lack of better word, kitschy. The lady who did my nails took a VERY long time and still managed to paint over my nail beds (see picture). With a gel manicure, that's a difficult problem to fix. They nail tech also used a "trick" on my nails because I selected a dark gel color. I'm assuming that she put acrylic on my nails because that's what it looked like. She wouldn't tell me what it was- just a "trick". Also, when I left the salon last night, my nails were not shiny at all. I washed my hands thinking it was from the lotion, but nothing changed. This morning, however, they look shiny like a regular gel manicure should. For $35, my expectations are a little higher. I don't think I'll be back here anytime soon. Only reason I have 2 instead of 1 stars is that I like the color I chose very much! read more

LV Nails Spa - Doesn't look very professional to me... - Nail Salons Near Me - Durham, North Carolina

I have been going to this salon since it opened. I loved it then and love it now. High quality polish, good customer service, and I am consistently complimented everywhere I go on the look of my nails. I highly recommend LV. read more

They have good nail polish selection, the staff was professional and the place is clean. However, I was not impressed with the extra cost for things that are usually part of a regular pedicure in many other places. My nails looked ok but not professionally done. I actually do my own nails to avoid disappointments. Next time I may do my own nails or find another place. read more

Worst pedicure ever! My toe was sliced n it hurt! Blood in my shoe when I got home....they seem nice but they are poorly trained & careless!! read more

Friendly, quick, and high quality. Tom helped me as soon as I walked in and let me know different manicure options for what I was looking for. Ambiance is great. read more

The worst!! I went to get a full set of individual lashes, paid $75 for them, and my lashes started to fall off 10 minutes after service!!! I wouldn't recommend them to any of my friends!!! I'm highly disappointed! read more

LV Nails Spa - After only 10 minutes of having them done!! $75 gone down the drain!! - Nail Salons Near Me - Durham, North Carolina

I've been to several salons and have been going to LV for quite some time now. The prices have gotten very steepe recently and they hard shell their other services. They've always (no matter who I've had) been in a hurry and grind to hard on my nails. Most of the time I come out with broken skin. I've tolerated it because the prices were at one time not to bad and the service was dependable atleast. They are now charging 15 dollars for shellac polish whereas other salons are ten and when I walk out of their paying almost 50 dollars for just a fill in that is it. I believe I'll go where they don't rip you off. One time it's 50 for a fillin (with shellac polish) and a max manicure. Next it's 65 and now 46 for fill in with shellac polish. Almost 100 dollars a month for nails....forget them. read more

I really like this place. The techs do a good job and are very polite. They do up-sell services, but all you have to do is say no and they drop it. Their massage chairs are nice. Being offered a beverage is nice too. Very broad color selection, in both standard and gel polishes. I haven't done waxing here, so I can't speak to that. I haven't found a better place in this area for mani/pedi. read more

We were new to the area and I had been to another salon in the area and gotten artificial gel nails (which I have had many times before). They didn't last even two weeks at the other salon so I wanted to try somewhere else. At LV, the "gel" they used was really a powder. They lasted and looked good, but do not go here and ask for gel nails unless you are willing to pay an arm an a leg! The first time cost me $90!!!! They basically had to do a full set to fix the problems from the first salon, so I was expecting the price to be a little high. But $90!!! Seriously??? I guess they charged me for a full set + manicure + shellac polish on top (I guess that was the "gel" part). I wouldn't know because they don't have any prices posted. Because the quality was good, I decided to go back again hoping surely a fill in would be a lot cheaper. But $55 later, I was again asked to pay way more than I was comfortable with. I guess when they "offer" gel they are putting a powder on and then asking you to pay for shellac french manicure. I did not go back, my pocketbook can't handle that kind of money every 2 weeks. read more

Very clean and very friendly. Amazing pedicure for $35. I wouldn't go anywhere else.

I have tried other nail salons in the area to see if I could get the same service at a cheaper price but I keep coming back to LV. It's in a convenient location for me and I have never had to wait long. I generally get a pedicure or manicure or shellac/gel nails. Like the other reviewers the pedis are pretty nice and the polish last forever. They do have an abundant choice of colors , and I have seen them do nail designs on other customers nails. I have also tried their brow waxing service which wasn't bad , but I think I will stick to my regular waxer. The real reason for this review was to comment on their gel nails. I went to another nail salon in Durham a while ago and tried shellac or what I thought was shellac... My nails looked great for the first 3 weeks then I decided it was time for them to take off the gel and at that point I realized they used some type of acrylic instead of gel and my nails were destroyed! It took over 2 months to get my nails back to normal. I was highly upset and disappointed and vowed to never get gel nails again. LV Nails changed my mind... I went with my sister who was getting a pedi I asked for a regular manicure. I had grown out my nails and the nail tech recommended gel nails or the no chip polish telling me that it would last for 2 weeks without chipping. Of course I was skeptical but I went ahead and agreed since they do an awesome job on pedis, I figured they wouldn't mess this up. Most places have limited colors when it comes to the shellac so I just went with the French tip which I believe was 5 bucks extra. My nails turned out great and the polish did not chip for a whole month! The only downside is that my nails grow super fast so after 2 weeks I could start to see my nail bed but since it was a French manicure design they weren't super noticeable. I wore the gel nails for a little over a month and decided it was time to take them off. I was a bit nervous due to my previous experience but the nail tech let them soak and then she took some assorted tools and removed the gel. It was painless and my nail bed was intact, my natural nails weren't' weak or soft . I would definitely give them a try if you're looking to try out the gel nails. read more

Unfortunately, I can not trust the staff in this salon after having engagement ring go missing. I received a spa pedicure and manicure at the same time and with one hand already in wax, allowed my nail technician to take my wedding ring and engagement ring off. The rings were out of my site after a pillow was placed in between my hands and the table she placed my rings on. At the time, I did not think anything of it - but did notice that she put her tools back into her pockets which were right next to my rings. Following my massage, she placed my wedding band back on my finger but could not find my engagement ring. I was not too worried at the time, b/c rings don't just vanish. However, following 20-30 minutes of searching, I became worried and suspicious. I ended up having to call the police to file a report and my nail technician immediately began helping another customer - and laughing. Which I thought was suspicious (at the very least insincere) given I was crying, upset and had expressed to her that the ring was my grandmother's from 1940 - not to mention expensive. The police filed a stolen report but could not search the premises which I understood. As I'm a person who doesn't like "assuming the worst in people" I gave the staff my contact information and they said they'd call back right away if it was found. I went home, called my insurance company and got pictures of the ring from my appraisal paperwork to bring back to the salon so that they had an official picture. My husband accompanied me on my return an hour later. I could not even get into the store before being rushed out (I guess they thought I was going to make a scene) by the same gentleman who said he'd call me right away if the ring was found (he had gotten up from doing someone's nails). In short, he told me the ring had been found in the bottom of my nail technician's jean pant cuff (and made a pointing motion to his jeans). The reason why I do not believe this story is b/c she was wearing very tight/very skinny jeans with ZERO cuffs. I know this because I was staring at her jeans during the search trying to see if the ring was in her back pocket. I was then asked to pay $45 for the service I got - which did not include a polish or foot massage due to the interruption of trying to find my ring. I was so stunned but also so happy to have my ring back that I actually paid the fee and left. After calling the Durham police back to cancel the investigation, the officer told me it was probably best to find another nail salon. I hate the fact that I'm posting this, but believe it's important to let others know. Lesson learned for me, I'll never take my rings off again and I will be finding another nail salon. read more

Michael did Gellish on my fingers. Not only did he cut me twice with the cuticle trimmer and not say anything (really, dude?) even though both spots bled, but then after he got polish on my skin he told me a few times that it looks better on long nails (even after I told him why my nails are short), and that it's hard to get polish on short nails without getting it on the skin. I've had other places do it just fine on the same length nails, thankyou. Here's to hoping I don't go septic or lose a few fingers from the cuts from a utensil that, come to think of it, came out of a tray in his drawer, so how clean was it...? Ugh. read more

Never go here I paid $35 for the most basic pedicure and on top of that there credit card machine wasn't working so they insisted I go walk with them to Harris teeter and get cash out. I had to literally leave my license so I could go get cash .They were rude at that I had to pay a fee since my bank isn't in the area and I asked the cost of the fee be taken off my bill the owner said it wasn't her problem. Actually it was since there phone line was down and couldn't process cards. Never again will I go here worst service ever! read more

This nail salon is by far the best one I have found in the area. It's incredibly clean, the ambiance is relaxing (I disagree that it is "gawdy" as another reviewer put it), and the staff are knowledgeable and friendly. I can be rough on my nails, so it amazes me how well their work holds up. I also enjoy the arm/hand massage that they give at the end, particularly since I work on a computer much of the day. They have definitely hooked me as a frequent customer! I agree with another reviewer that they at times try to push too many extras; I almost didn't come back after my first visit because of that. On one visit, I had four different people ask me if I wanted to wax my eyebrows, a service I never get done. It made me so subconscious that I went home and plucked. I've refused the extras so often that they rarely ask anymore. read more

Went here to get a basic mani. The price was a bit high but the woman who did my nails, Trina, painted them perfectly, and was kind enough to retouch on a finger I accidentally scuffed before I left. You also get a complimentary drink, which is kinda nice haha. I will return to try out their pedis! read more

Went in at 2:30. Only 1 client in there and nobody was willing to help me. Will NOT return. Lady said they were "too busy". Saw other workers in the back eating. Guess they didn't want my money after all!! Would NOT recommend!!! read more

Great selection of polish, nice people, the pedis last forever, rad massage chairs, nobody gave me the fish eye over my busted old callused feet. THE BEST. read more

I have gone to LV Nails three times and will not be going back. The first time I got a decent mani but they slapped the wax treatment on me without asking which makes an already expense mani even more costly. The second time I went the lady did not massage my legs and when I asked her to, she said that she already did... The last time I went, I was constantly uncharged for services that I was unaware cost extra like callus removal. Before I knew it, the lady had put my hand in a bag of wax like my first visit. I confronted her and she mumbled something and continued on. By the time I left I was charged $73.00 for a mani (gel) and pedi. It's very disappointing because it's so close to my house. Question everything before you sit down if you choose to go here! read more

Last week I got a gel manicure and got charged 56 dollars (it would have been 70 without a discount I had) and two of my nails got infected. First of all, this seems extremely pricey seeing as most other places charge around 30 for a gel manicure and second, think they need to clean their products better. I went back to complain and the girl who did my nails explained that it was not her fault because I had a hang nail. If I paid over 50 dollars I think she should have taken the hang nail out when she did my nails instead of letting it get infected. Overall terrible experience. read more

Was very disappointed to see the nail polish literally wipe off my toenails an hour after my pedicure. Weirdest thing I have ever seen!!! Total waste of my time and money. read more

My first visit after reading the reviews, I had Tom and Trinia(husband & wife) do my manicure and pedicure it was my first shellac treatment and I love it. They were super nice and efficient, I walked in at 2 with an appointment and walked out at 3 with a fabulous french mani/pedi. I love those multicolored foot bowls and having a glass of wine with the hot stone massage just made my week. I plan on making this a regular stop. I am glad I read the reviews. read more

This place is the best! Hands down! I have been here several times and just recently started back getting services done here again since I'm living back in the area. They make sure you are comfortable and pleased at all time. They have a great nail polish selection, mostly O.P.I. polishes. The do really good full sets, both gel and acrylic. Their waxing services are great! Their pedicures at all different price ranges are great, same with regular manicures. You will not leave here unhappy with the services you paid for! You will be extremely pleased. They are all also good at designs. I just went there yesterday, spent 235 on my boyfriend & I to get pampered and I must say, it was 100 percent worth it! The inside looks wonderful and the customer service here is great!! read more

I went to LV nails and got gelish nails. I was very disappointed with the sloppy job my technician did. The paint looks wrinkled on 7 out of 10 fingers. I think the problem was she applied the layers too thick. I had to ask her to redo a couple of them, which she would not have done on her own if I had not asked. I would have had her redo more, but it hurt to have her scratch the layers off, so I gave up. I definitely will not go back. read more

The service was quick which was just what I needed since I was on my lunch break and really just needed a clean up on my nails. However, the woman didn't seem to be interested and almost looked upset that she had to do my nails. She was very fast and a few times nicked me with the trimmer. She did a sloppy job at applying my polish. And didn't seem to care to clean up where she got polish on my hand. I have clear polish all over and around my nails. And last the nail polish bubbled after they dried. I probably would not go here again unless I really had to. read more

This is the best nail salon in Durham! The staff is friendly, attentive, and accommodating to special requests. The salon is also very clean. In addition, they will do a manicure and pedicure at the same time to be more efficient without being sloppy. I would highly recommend. read more

I went to LV Nail Spa today on my lunch break to get a manicure. The salon was not very crowded, there were several employees playing on their phones and ipad's but they immediately greeted me when I entered. I picked out a color and sat down at the table of the girl at the front right table when you walk in. She immediately started to try and up-sell me on a pedicure and gel polish. Once she figured out I would take any of her up-sells she did not speak to me anymore and rushed through my service. She took off my old polish and soaked my nails in just warm water. When she took them out of the water she never applied any kind of cuticle remover and started to roughly push my cuticles back. When she removed the cuticles, she cut me once on my left and then again on my right hand. She never said she was sorry and only applied antiseptic once I pulled my hand back to look at the damage on my right hand. Once she realized she could not get the bleeding to stop, she quickly asked me to pay. Once I paid she sloppily applied the polish while dragging the blood from the bleeding cuticles through the polish. I chose a natural color - light pink. The polish on the two fingers she cut look like red and pink marble. Once she finished she put my hand under the dryer and told me once it turned off to start it one more time. She then got her phone and went and sat in a pedicure chair and never spoke to me for the rest of my visit. As I sit here and write this review I'm trying to remember if the tools she used (especially the one she cut my hands with) were sanitized... I really hope my hands don't get infected! read more

I wish I had as pleasant of an experience as other reviewers at this place, but this was not the case. First, I'm from Greensboro, so I am used to paying about $21-$23 for a basic pedicure with the option to add extras. I went with a friend on one occasion and will never go back to this place. The basic pedicure that I received was $35, which seems like an increase from when other posters have gone. My friend was handed a list of pedicure options and she also chose the basic, but somehow during the difficulty in understanding the nail tech and my friend trying to simply say "basic," she ended up with the most expensive one that came to about $60-something! There didn't seem to be much of a difference between the basic and this "luxury" one. They rushed through our pedicures, even though we were there in the middle of the day (nowhere near closing) and there was no one else waiting, which might have been a motivator for them to rush. I brought my own color, which was a solid color and a glitter topcoat and I had to tell the nail tech that it required more than one coat (which I shouldn't have to do if you're a professional!). He still didn't want to take the time to do multiple coats, so I was left with a few pieces of glitter over my base coat. He also didn't do a good job of exfoliating/scraping (whatever you want to call it) my heels. I left there with rough feet and a polish job that I could've done myself at home. I'm sorry, but a fridge stocked with water and sodas doesn't make up for a poor pedicure job; I can bring my own drink. And then you're charged for the tools they use on you, even though you get to keep it when you leave. Save your money and find another place that really takes the time to do things right. read more