I was in Washington, DC for a conference and staying at the Hilton at L'Enfant Plaza, so I was excited to see there was a nail salon located inside the plaza mall. I did my homework--checked the location, hours, and confirmed it was listed as open on Sundays. Once inside the mall, finding the salon turned into an unexpected adventure. I walked around quite a bit, and several shop owners weren't even familiar with the nail salon. Eventually, one store owner pointed me to the opposite side of the mall. After walking all the way over, I finally found the space--only to discover the salon was completely closed. Not just "closed for the day," but seemingly not operational at all. The lights were off, there were no signs posted, and the interior looked unorganized, as if it hadn't been in use for some time - see pic. It was extremely disappointing, especially after making the effort and relying on the posted online information. I really wish the listing had been updated to reflect the actual status of the business. Hours and availability should be accurate so visitors--especially travelers on tight schedules--aren't left wasting time and feeling frustrated. Unfortunately, this experience was a letdown and could have been avoided with better communication. read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

I came in asking for a French tip gel manicure, which I made sure to repeat to the nail tech just to make sure we were clear on what I wanted. I've gotten this same service at other salons with no problem. I only recently started getting my nails done so I'm still kinda new to what to expect, but the few times I went to get a French tip manicure I had no problems. At this salon, they had me pick a color after I said I wanted the French tip, which confused me since French tips usually don't require that. I went along with it, assuming it was something new since I don't get my nails done that often. Then they started pulling out tip extensions, I politely let them know I wanted French tips on my natural nails. And then, they started just painting my nails the one solid color I picked in the beginning and said they were done. I reminded them I wanted French tips, so they added the white on top after the fact. Mind you, before we started the process of doing my nails probably said I wanted French tips about a dozen times, so I was so confused as to how they could mistake what I was asking for. During the process, I was nicked on two fingers and started bleeding. The result looked rushed and uneven, and I was still charged an extra fee for a fix that wasn't my fault. I paid in full and still left a tip, but I left disappointed. read more

I am currently looking for a new salon, as the one I've been going to is under new management. After a google search I found this salon which is walking distance from my place. I've been getting SNS since 2017 and started growing my natural nails in 2019. My nails have grown significantly over the last six years with an occasional break here and there but I have medium length nails without extensions. I visited Luxury Nails on Saturday with the intention to get a pedicure, remove the existing SNS, add extensions to 3 of my nails, cut my nails down slightly, and apply a fresh dip. When I arrived, the spa was empty, and the service provider complimented me on my nail length and shape. She had me soak my nails in acetone while she did my pedicure but didn't provide a paper towel to create friction to ensure the SNS was removed. She finished my pedicure and moved on to my nails. It was clear the old SNS wasn't removed and had started to harden on my nails again. At this point she started to use the electronic file to remove the remaining product and I asked her to allow me to continue to soak with a paper towel and she said it wasn't necessary. Once the product was about 90% removed she started to file my nails it was apparent she wasn't well versed in how to shape them. I commented on the technique and she told me I was being too picky. After a little back and forth where she inferred I was uninformed about how to care for my nails, I asked her to stop, and to simply cut my nails down. This was not only frustrating but also significantly disappointing, as I would have to go to another salon, would now need extensions, and I would have to start the growth process all over again. Once I arrived at the other salon it was also apparent that the top coat polish she had applied to my toes was low quality and I ended up having to do a polish change. That said, I paid full price for the services that were rendered at Luxury salon and was not offered any type of discount for the significant inconvenience or the lack of professionalism. I would highly discourage folks from visiting this nail salon. read more

My adult son and I came on our Groupons. He got a deluxe pedicure with Tia and I got the gel mani/pedi with Helen. Tia is a riot and made the experience fun... Helen was very sweet and attentive. We enjoyed our time and our nails look good. read more

Luxury Nails - French gel manicure - Waxing Near Me - Washington, DC, District of Columbia

Unfortunately, I had the worst manicure experience here. My coworker and I came at 9:50am and waited outside for them to open as stated on their door, website and Yelp at 10am. Once 10am passed, the lights were still off and nobody was inside. We went back to work and I called 30 minutes later and made appointments for 2 SNS manicures during lunchtime. We arrived a few minutes early and I had immediately noticed that they were understaffed. The receptionist was trying to convince us to do gel nails instead of SNS, which was what I made an appointment for but we picked out our SNS colors. Nonetheless, she sat us down and had us soak our whole hands into acetone for about 25 minutes until we could be serviced. My nail tech started working on my nails and decided that I needed to soak for a little longer while she left me to wax another customer that was waiting. Not only did she overbuff my nails, my powder dip nails look rougher and has ridges throughout my nails. Additionally, there was a lot of side conversation and yelling back and forth with the receptionist which was very distracting. Towards the end of my manicure, she left me there to sit and wait to dry while she serviced someone else and forgot to tell me that my nails were done. My mani took about 1.5 hours, when it usually takes 45 minutes max. One star because you can tip with your credit card. read more

Luxury Nails - Uneven and rough SNS nails. - Waxing Near Me - Washington, DC, District of Columbia

I showed up at 10:15 hoping to be able to get in and out. I asked if they could do an express pedicure and polish gel change change. Not only did it take two whole hours... the finished product looks like I painted my nails myself Update: the fell polish is chipping on multiple nails... only 4 days later. read more

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Fortunately when I walked into Luxury Nails without an appointment around 2:15 PM, I had no problems in immediately getting serviced on a Wednesday. Darcy was my nail technician who did an impeccable job in giving me a basic manicure and a basic pedicure. She did not push or encourage me to do anything that I did not want. I did ask her if I needed more done to remove any dead skin on my feet. She said no. Her honesty warmed my heart. My basic manicure and pedicure didn't take long. I wasn't rushed. Darcy took her time in cleaning my nails, filing them, massaging them and painting them as I requested. I definitely would request her services again. She has a calm and warm spirit. Great energy. I felt at home. Korie did a phenomenal job in threading my eyebrows. I was pleasantly surprised that I was NOT on the edge of my seat screaming in pain. A little piercing which is typical but I was not in pain. She cleaned up my eyebrows and now I feel as though I can take plenty of selfies which I never do. Thanks for the boost in confidence. read more

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Wanted to give 0 stars, however it was not an option. Very disappointed in the service I received here. After the first nail tech could not get the "square round" shape correct, the owner came over to take over. I thought I would have received better treatment however, her nail polishing skills are not at a professional level. I told her multiple times during my visit that I was unhappy with the outcome and she still tried to charge me full price. After telling her no, she offered to take off $5, which isn't much because I'll have to pay to get my nails redone somewhere else. She polished all the way down to the cuticle on some nails and not others, was unable to remove the polish around my nails and proceeded to try and fix it my filing my nails which lefts scratches on the sides. I will not be returning and I do not recommend. read more

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Came here during my lunch break because my nails were desperate! The place was empty around this time, which worked out perfect for me (no wait!). A younger woman worked was the one who did my SNS mani. They had a variety of colors (more than other salons) to choose from. The young woman did a very precise and clean job and I am obsessed with how it turned out! Since I came around lunch, they have a "happy hour" special where they provide complimentary drinks; from wine to sodas, and more! This place is a hidden gem and I will definitely be coming back! read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

I requested a fill manicure with gel polish plus deluxe pedicure. The total was $98. I'm not entirely sure if that's normal for the area but ok. The pedicure was extremely detailed and I no longer have the feet of someone that walks 15 miles per day. She took her time removing calluses with the cheese grater because normally I receive a compulsory scrub and then they move on. Not here...They were very accommodating with my requests for hotter water, which is standard for me to ask because I like my feet to burn a little when I get a pedicure. The manicure was perfect. The shape is usually a point of interest (pun intended) for me but they nailed it (pun unintended). 4 out of 5 would return. read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

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BEWARE ... THIS MAY BE A GIFT CERTIFICATE / SERVICES BAIT & SWITCH This location has taken customer's hard earned money for "gift certificates" during the holidays without the intention to honor it -- they are just keeping the money for themselves and banking on no one trying to use (or fully use) the amounts. Customers that purchase Gift Certificates during the holidays or for special occasions expect that their loved one will be able to actually use the certificate. They expect that their hard earned money will go toward making someone they love happy -- not toward lining the businesses pocket in exchange for no service rendered. This store has changed "managers" (not owners) sometime between November 2018 and May 2019. In doing so has begun to be a customer service black hole. A gift certificate was purchased for less than $50 in November 2018 and a portion used shortly thereafter. The Manager noted the balance to be used on the certificate and signed it. However, within the year's expiration the balance was refused ... the certificate not honored ... because the Manager (not owners) has changed. The new Manager is unwilling to honor the certificate. For bad neighbor businesses WE HAVE TO OUT THEM to be sure that they are accountable and so that they change their ways and value customer service. My recommendation:. DO NOT PATRONIZE TO THIS ESTABLISHMENT‼ read more

I'm definitely happy with my cat eye gel manicure. It was my first time trying this new trend and it came out great. The nail technician paid attention to me and provided great service. I like being able to stop by after work without an appointment and no wait time. read more

Luxury Nails - Cat eye gel manicure - Waxing Near Me - Washington, DC, District of Columbia

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I wish I could give them zero stars. I'm convinced that these technicians were never trained. I have tried this place twice and BOTH times, someone else had to redo the polish. When paying for and sitting through a gel service, the experience ration is they will get it right the first time. Nope- had to sit through having gel polish removed to get them done correctly. The second polish was better, but that's two hours of my life (for a gel pedicure) that I can not get back. Will not return for a third time. read more

Luxury Nails - A mess - Waxing Near Me - Washington, DC, District of Columbia

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HORRIBLE. HORRIBLE. HORRIBLE. I'm in so much pain from deep cuts during a pedicure. I've never ever had such an experience. I've been to this salon several times with enjoyable results until now. Worst pedicure of my life. Unimaginable. And when I tried to talk to Manager he was terribly dismissive. I showed him the injuries. I will NEVER Ever come back. This place is dangerous. read more

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So the prices are higher than I'm used to but not for D.C. It's the ease of access, proximity to the metro and my office, and the royal service. The technicians understand that we need quality quickly , so they take time to please and if necessary and time permitting- employ multiple technicians to serve (i.e. Simultaneous nails and feet). I appreciate their willingness to make sure that I'm happy down to wifi and a phone charger Anthony is amazing! When I tell you he took care of my natural nails and did an phenomenal job explaining how to better care for my nails. I'll be back in 2 weeks! Love him! read more

Don't recommend this place at all. Service is terrible... literally. Please don't waste your time or money. I went there yesterday Monday, April 4th one nail is hurting so bad. Not sure what they did but my nail hurts and my finger is swollen. The desired shape I wanted disappeared and reformed into an oval, supposed to be squared. Like I don't know if they fit for real nails but it's definitely not for acrylic. Then it's only 2 workers. I was calling them complaining about my nails stating the issue saying I'll come to get them taken off and a refund. This man was telling me I can't tell him that he'll just look at it. Worst experience ever. read more

Luxury Nails - Swollen middle finger, that nail hurts as well. - Waxing Near Me - Washington, DC, District of Columbia

Went with a friend for a mani pedi and made an appointment. Pedicures were overall great. I upgraded the standard pedicure to have the callouses removed, and it was very pleasant. Only complaint was the polish didn't look quite as smooth as I'm used to. The manicures were a bit of a mess. While we both had an appointment, they decided to take us one at a time. I did the SNS manicure. The color was uneven, and they were not fully smooth. Within a week and a half the polish started coming up! Definitely not my normal experience. Within a week and a half two nails' polish had come off. Definitely not what I expect when I spend $80 on a mani pedi. Won't be back. read more

This place is hit or miss. Sometimes I get good service and my nails and feet are nice and then sometimes. Ot so much. Today I got my nails done at 11:30am and now its 9:15pm and they look like this. CLEARLY I will be back tomorrow to get them all fixed. read more

Luxury Nails - This place is hit or miss. Today I got my nails done at 11:30am and now its 9:15pm and they look like this. - Waxing Near Me - Washington, DC, District of Columbia

I went in without an appointment but during a slow hour in the afternoon. There was only one other customer in there. Anyway, I was disappointed with the gel manicure I received. Tammy didn't pay attention to the fact that I only had nail polish on coming in and was about to grind away at my nails until I pointed it out. Then, she did a sloppy job removing the polish and my cuticles were still a mess when she was going to proceed with the gel. I had to point out that my nails still had polish on them. By then, I was so frustrated...I stopped addressing the issues and wanted to get out of there. Of course the polish was sloppy and I will not be going back. Two days later and the gel is starting to lift and chip. The other customer had a younger girl and she seemed to be doing a better job. I just had the bad luck of getting Tammy. I do not recommend her...steer clear! read more

Luxury Nails - Uneven polish with ridges - Waxing Near Me - Washington, DC, District of Columbia

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Amazing service and really kind/attentive hosts. My nails needed attention badly and she took the most time I've ever seen to make sure I was taken care of!! read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

This was my first visit. I walked in without an appointment and was able to be seen right away. The quality of my pedicure was excellent (definitely get the callous treatment) and the recognition was very friendly. I will definitely be back. read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

This was the worst pedicure ever!!!!! The technician cut me not once but twice. She then poured a powder on my open wound and proceeded to paint my nails. I was stunned. Then they charged me full price for this awful service. My nails are already lifting and my foot hurts. Don't go unless you want a scar. read more

Luxury Nails - My cut and horrible pedicure - Waxing Near Me - Washington, DC, District of Columbia

It was good when it first opened. But the quality of service went down the hill quickly. Last time, they put a wrong color and my toes looked horrible in very next day. Today, they CUT my toes TWICE and the lady didn't even apologize. She cut so deep and it was bleeding for a while. I can still feel the soreness on my toes. I'm afraid if I'm gonna get some infections on my toes... Aweful!!! Not going back here. read more

Luxury Nails - She cut my toes twice and no apology. And she did horrible on my toes too!!! - Waxing Near Me - Washington, DC, District of Columbia

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I'm a regular at nail salons, and I've had some average and sub-par nail service, but this was the WORST nail salon experience of my life. I made an appointment 5 days in advance and had to wait over 30 minutes (now it's been 60 minutes - I ended up leaving without getting anything done) before they even sat me down to pick a color because they overbooked the appointments and only had 2 people working the entire salon. Go somewhere else even if it's more expensive. Your time is worth more. Update: the lady who was getting her nails done before me comes back in 10 mins later because her nail POPPED OFF immediately! Of course the nail tech steps away from helping me to go work on her broken nail. This has been a horrible experience. Please take it from me and don't come here. Oh, and the girl who came in behind me was turned away even though she too had an email with an appointment booking confirmation from the nail salon in writing. I ended up leaving without getting anything done. I cannot encourage you more to GO SOMEWHERE ELSE. My recommendation if you're looking for a DC nail place is to go to Persimmon Nail Spa instead! Much nicer salon, much faster nail techs, and cheaper prices! I ended up going there, and they took me right away and had me out within an hour. read more

Me and My Friend came here before . The Young Girl she had a good job on My Friend. The service and the price in here are good too. we was so happy and we will be back here for long read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

Luxury nails is great! They take their time and pay attention to detail. Amy is so sweet and did a FANTASTIC job on my nails! Definitely going back. read more

My office is near L'enfant Plaza and I visited Luxury Nail Spa during my lunch break for a simple gel fill. There was no wait. The salon was very clean and the technicians were pleasant. There are 15 pedicure chairs and 12 nail stations. The salon had a very good selection of gel nail colors and all were in stock. I would consider making this my regular nail place but they are slow as molasses. It took a full hour and 10 minutes for a basic gel fill-in. At first I thought it was just my technician, but the woman in the station in front on me got a basic gel fill as well and our services took the same time. A simple gel fill really shouldn't take more than 45 minutes max. They did a good job, it's clean, and convenient. Prices are good for D.C. Gel Fill $35/ Gel Full Set $45/ Full Set Polish $30. If I have the time I may return, but it really was ridiculous how long it took for a fill-in. UPDATE: I had 3 nails break within 2 days of getting it done. I decreased the rating by one star. There's only one male technician. Don't go to him. He doesn't know what he's doing yet. read more

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So I've been here before and the last time I came one of the techs cut me so I refused to come back but I was in a bind and I decided to run in and I'm so glad that I did Anthony took care of my nails put me at ease with a nail that cracked down to the nail bed and made my nails look beautiful if I go back Anthony is the only one allowed to touch my nails. read more

I walked in during lunch for a pedicure and SNS nails with tips (first time trying these!). They had a ton of colors! One lady (didn't catch her name) did my pedi while another girl named Kelly worked on my nails. I was very happy with the results! They also gave me a bottle of water and a snacK, which was very nice. Will definitely come back! read more

Luxury Nails - Powder polish nails with tips - Waxing Near Me - Washington, DC, District of Columbia

I think I might have found a nail salon that gets me! Coming from the west cost I am often seen as being too out there - especially when it comes to my nails! But this place specializes in nail design and art! They have every extra you could want - chrome, porcelain, mood change and crystals. They have PLENTY of pedicure seats and 10 manicure stations! And being located in L'Efant Plaza shopping mall makes for a perfect place to go in between shopping or during lunch! read more

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I love this salon. Everything is clean and the staff is super friendly. They have a good amount of stations, so its a great place to come with a few friends. If you call and make an appointment they may even be able to accommodate you by doing your mani and pedi together to save time. Also lots of color selections for polish in gel, and SNS powder. Just one tip, the restroom is outside of the salon down the hall, so its not as easy to run to the bathroom once your service has gotten started. read more

Luxury? How about Surgery? I had a pedicure which was average at best and a fill. These people absolutely butchered my nails and cuticles. I'm embarrassed to take my nails to my real salon to fix this mess! The "gel" powder was put on too thick and I told the "technician", but she thought she knew better. Well she didn't and my nails look like kaka! Definitely not recommended and I will never return! read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

AWESOME! The service was superb! I got a pedicure done and the nice young lady (Darcy) was great! I recommend that you go and ask for her. Her energy is great and conversation as well. She's very particular and precise in everything that she does. You will get exactly what you asked for with her. She's not rough at all. Very gentle & caring with your feet or any nail services you may need. Great ambiance....the staff & management are great as well. Prices are reasonable and the customer service is just outstanding. I will return. Darcy was the best. My little piggies(toes) are so thankful for her. read more

I love this nail salon! My nails have never looked better. I am extremely impressed by the attention to detail my nail tech Thai gave to my manicure. He not only listened to what I wanted but also gave feedback on how I can make my nails even healthier. The atmosphere was welcoming and relaxing! I will definitely be going back!! read more

Luxury Nails - Waxing Near Me - Washington, DC, District of Columbia

I have had nothing but great experiences here. It's in such a convenient location and they have a wide variety of gel nail colors to choose from. My nails have always been done with precision. I also love how clean this place is - the chandelier adds a classy touch and the staff is always very nice. I never feel like I am being pushed into any services I don't come in asking for. I will definitely be coming back! read more

Went in on a Monday afternoon .. they were courteous and the actual service was fine. Why I gave low rating?? ... I'm sick of these places that nickel and dime you but don't tell you they are until you go to pay .... if I'm quoted $25 that's what I expect to pay... when they upsale you I should at least understand what they are asking. I'm saying yes out of politeness not knowing what I'm saying yes to due to poor English: Then I go to pay and it's $35... it's a shame I won't be back read more

Love it Anthony did a great job on my nails he's a super guy and very very nice and I've got there they are very very nice and nice and clean area nice place you should go if you live in the read more

Located inside La'Enfant Plaza. I wasn't sure what to expect. I don't get my nails done often, so take that into consideration, but the staff were courteous. I was able to walk in and be taken care of immediately. There was an extensive color selection. The prices were reasonable for the area. And everything seemed clean. What more can you ask for? read more

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Updating my review here: When you go to Luxuy nails, go to Lani! She is my go to girl. She always does a superb job, and is always patient and detailed. Yesterday I had a nail get messed up after another technician did my gel manicure, and when I came in today, Lani redid my entire manicure without cost. She is the best! I go to Luxury Nails every 2 weeks for a gel manicure, and they never disappoint! Their prices are great for the DC area, and they always take their time to do great work. I am finally writing a review today because last night I left 2 expensive rings at the nail table. I returned this morning (feeling discouraged that they would be gone) and they had put them in a safe place at the cash register for me. Wow!! So greatly appreciate a trustworthy service - you can't find that every where! read more

Had a great experience at the nail salon today. Anthony was very welcoming and kept me and my friends entertained. Pedicure and manicure looks awesome. I got SNS on my nails. Thanks Anthony! read more