I went there two days in a row the first day they messed up my nails cut them too small got nail polish all over me and charge me $35 for that then today I went back because they told me to come back the they turned around and charge me another $60 to fix what he messed up and they were very rude. I recommend this to anyone to go there.!!!!! read more

Absolutely my favorite nail salon in the area. Love that you can make your appointment on line and that they take you on time. The place is immaculate and the people are very friendly. My technician, Lannie, was very thorough and the massages after treatment were amazing. I will definitely be back. read more

The is so over priced for the service you actually receive . You are nickel and dimed for everything. I understand you have to make profit but not 1000% is pure Greed . The techs have no idea what they are actually done . Avoid this place like the plague . read more

Taylor was at Soho nails. She left and came to Luxe Nails. She has always done an absolute fabulous job with dip nails & pedicures. I go about every 3 weeks. Went today for my Fall nails and toenails. Did not disappoint!!!!! Thank you Taylor!! read more

Luxe Nails - My Fall nails!! - Nail Salons Near Me - Maryville, Tennessee

I went to this nail salon about 5 years ago and had a good experience. I went again this past weekend for a manicure for myself and my 7 year old daughter. They were very busy, which seemed positive because that must mean they're good. However, this was not a good experience. They seemed to book too many customers at once and keep you sitting for a long time at their station while they make their rounds. I also did not see them clean their tools which was unsanitary. By the next morning, BOTH my daughter's nails and mine were chipped and flaking off. Two days later the polish had come off completely. A big waste of money. I didn't even bother returning to have them repaint because it was not a good experience. I would not go here. I'm mad at myself for not checking the reviews before we paid for this service. read more

80$ for shorter french tips , my fingers hurt and feel raw from being all cut up, do not recommend this place, read more

Luxe Nails - my nails being cut open and raw . - Nail Salons Near Me - Maryville, Tennessee

This is the 2nd time we have paid for a manicure the technician then does incorrectly. When the tech is told that is not how it was supposed to be then the tech still does it wrong. So we pay $50 to have an ugly manicure to have to pay another$50 somewhere else to get it fixed. I'd actually give zero stars but it made be pick one read more

Love coming here! Always great service! I will be back again! I love bringing my friends and family here!

Honestly, the salon itself is very nice & I had no issue. My issue is with their employee, Danny. Danny was very rude when I expressed I was not happy with one of my nails. He tried to gaslight me into believing the nail was "fine" and that I was seeing it wrong? I told him I was unhappy 3 times to which he tried to undermine me every single time. I finally replied "no it is NOT fine, but okay". After this little altercation he was extremely rude, rushed the service, and then skipped doing any cuticle oil, stating rudly & blatantly that "I was done". Clearly Danny was upset that a patron had spoken up about his slacking. I don't live here, but would not come back to this establishment if I did. I also would not recommend anyone having their nails done by Danny at Luxe Nails! read more

I went in for a dip and my nails wasnt filled down around the corners so they started cutting into my fingers, so I went back to see what they could do and the receptionist was rude saying oh that is cause your nails are ingrown...it's literally cuts not INGROWN the nail tech that did my nails was friendly, but the other guy that filed them down was not. He ruff handled my fingers so hard i had an uncomfortable expression on my face and he didn't even act like he cared. My fingers hurt and my thumb is now bleeding and I will NEVER go back here again! read more

I have been to this salon three times and there work was exemplary. However, the last time I got a pedicure there, they charged me to remove the polish from my nails in order to give me the pedicure. I have gotten pedicures for years and never have I been charged to remove the nail polish on my toes prior to the pedicure. They're just getting to high-handed charging for every little thing that shouldn't be charged for and I will never be back. read more

$95 for cut up nails and uneven polish. I tried to call and was told that since I didn't complain before I left the shop they wouldn't do anything. Half my nails are still bloody and sore read more

Luxe Nails - My nails actively bleeding after I had gotten home - Nail Salons Near Me - Maryville, Tennessee

The technician gave me bloody fingers on four out of five nails on my left hand by cutting the cuticles too close and cutting into my skin! It hurt so badly and still hurts two days later. The fingers are now scabbed over. Definitely won't ever come back here. read more

from the moment i walked in I knew something was wrong w this place and my gut was right. Burns with the drill, i bled because he had no idea what he was doing, didnt do the color right, sloppy polish job, and bonder on TOP of a wound that was created by the man doing my nails. Got mad when I jerked away after he burned me with the drill and continued just to laugh it off like nothing happen. I was about to walk out of that slon right then and there. I wanted a full acrylic set, with freanch tips and heart on the ring finger. I got just that, but not the color I wanted, the hearts are all kinds of messed up, and he didnt even do the french tips right AT ALL!! I went with my stepmom and her kids for 5 people to get their nails done was 300 DOLLARS. SAVE YOUR MONEY AND GO SOMEWHERE ELSE. read more

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Edit: I have now been coming here for about a year and a half and can't say enough great things about this salon. The way they have handled Covid protocol has been phenomenal! You can book your apt online or call, and 9 times out of 10 my apt have been right on time, which was my biggest pet peeve with other salons nearby. Steven is my absolute favorite nail tech. He is meticulous and doesn't stop until it's perfect. He does a great job with acrylic nails & pedicures!! See picture for example Original review: First time in last night. We made an apt and it was not busy when we arrived, so I'm interested to try again when it's busier to see if appointments are actually a thing here. I have been going to another salon down the road for over a year & got so fed up with appointments being made and then ignored when walk ins came in. I was very impressed with a few things 1. The amount of people working at 6pm- 14 to be exact. 2. The interior design is simply gorgeous. I'm such a sucker for all things gold and this salon is absolutely beautiful, down to the bathroom. 3. The uniforms were a great touch. I feel like some of the salons I've tried around here, everyone looks like they rolled out of bed. 4. Complimentary drink I had gel polish change on my hands & toes. The guy who did my gel polish did a decent job, but when I return I'm going to ask for a different nail tech. My nails are super uneven, and he was really rough when filing them & I have a few places where it broke the skin. Overall I had a great experience because of the ambience, and I will definitely be back! read more

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What a joke! Me and my daughter drove 40 minutes to here to get our nails done, when we got there at 10 am we were told that they wouldn't have an appointment open until after 3. Only nail salon that I've EVER been to where you have to have an appointment. Won't be back read more

CHARGES FOR ANYTHING AND EVERYTHING - A "nail fix" charge was added to my total when there was no nail fixed. One of my acrylic tips fell off while filing. I asked for a new tip back on, but the man dipped over my real nail. No additional fixing or new tip was added. But I was charged for a "fix" anyway. My "fixed nail" is shorter than the rest of my nails and is truly an eyesore. read more

Nails looked pretty much okay, but my nail tech cut one of my fingers and it literally didn't stop bleeding for like 30 minutes. Even healed it looks really ugly. I tried to say something and they said it would go away and still charged me full price. I feel like gashing my cuticle deserved some kind of discount but whatever. They didn't feel that way. read more

Luxe Nails - green nails, cut finger - Nail Salons Near Me - Maryville, Tennessee

Poorest nail job ever. I needed a fill as soon as I left. Globs of acrylic left under my nails. Polish applied without cleaning off residue. Gaps around edges. Work station dirty. Suggest you go elsewhere as I will in the future read more

I went there to get a acrylic set that was mid length and was coffin shaped and I wanted a design and gel nails and they put the design on it and it was good but then the guy didn't put in the gel top coat and made me pay for something that was peeling off the next day and I had to go back and be like hey you guys need to fix it because y'all didn't do this right. read more

Thank you for an awesome pedicure and manicure today! I had a Wonderful experience. The staff was friendly and helpful. They had a fantastic selection of color choices. The salon is super clean. Welcoming atmosphere and relaxing ambient. I highly recommend this place. read more

he cut my toe then proceeded to continue the treatment and shoved my foot in the water as it was bleeding they are not supposed to continue a treatment after there is blood cause it should be tooken as a hazard if infected or not if I have an Infection I swear never go to this place read more

This is the worst salon I have ever been to as they did not understand the design I wanted and prom was in 2 days. I had an appointment at 6 but they got me back as he did not even say his name or when I tried to do a conversation instead he went on his phone and completely ignored me. The colors I wanted on the nails was a French manicure with navy tip as they kept bringing some colors back as it was not navy. I showed about 5 pictures of my navy prom dress and showed them the picture of the nails I want. Then I asked " can you do this" and he automatically said "yes.". Then I realized the colors he was picking out was not right. As I told the guy these colors were not right he huffed at me and said "okay." I made him go back three times to try to get the color. Then the third time he went back he was like "oh it will look darker in the light." So I was like okay and as he started doing the nails he did not take his time with the drill then ended up drilling my nail. He did not even say sorry or anything so it just began to bleed like crazy. I wanted almond and I told him that he did not listen to me instead he did square. As I did not get his name he was not the nicest and as I was like "are you sure it will match?" he was like "yeah yeah it will look better in the dark with your prom dress." My nails were also very sharp and pointy when we left. We got home as we were going to see if it was gonna match my prom dress but it in fact did not and the nail color was like a royal blue on navy. Since my appointment was at 6 they already closed. We called the next day and they took me in as they were gonna redo it just French since they could not do what I wanted. I was very disappointed that they could not do what I wanted but I didn't want them to mess them up again. As I went after school they took them off and redid it into just French nails. They said to me which I thought was very uncalled for since they are the nail tech not me (and as I showed them various pictures of what I want and my prom dress to the other nail tech who messed up my nails) "well next time make sure the color matches the dress before you put it on your nails." I just sat their not saying anything as I looked over the colors the day before and they were navy just like my dress but somehow the nail color before was royal blue. As they did my nails they did them quick. They sat us their for 10 minutes after we were done as we did not know if they were done or anything as they did not say anything to us. Then finally my grandmother who came with me asked very nicely "hey are we ready to go?" and they said hatefully "yes you go can go." We left and I was disappointed as I did not really want French but instead I wanted navy French manicure but I could not trust them to do so since the first time they messed them up. The French are okay but also not the best I ever had so they would do for prom. read more

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I LOVE THIS PLACE!!! The people here were so amazing and nice. This was my first time coming here and I will definitely be back. I was nervous about the design and the person who did my nails was amazing. I would go back for sure. Amazing amazing amazing place and my nails were only $80!!!! Great job guys!! read more

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Absolutely terrible. I got short white DIPPED nails and they charged me almost $70 plus my nail chipped the next day VERY EASILY!!! I am so frustrated with this place. They overcharged me, did a bad job on my nails, and the guy who did my nails was extremely rude and kept pulling me around read more

Me and my daughter had our nails done here yesterday. They initially told me that a full set of nails was $35, dip polish was $40 and gel polish would be $25 for toes. When we checked out she informed me that the total was $125. She told me they charged $60 for my daughters instead of the $35 she initially told me, because of the length and the acrylic powder. Even though I was dissatisfied with my nails I still gave them a $10 tip. The next day I went there early and spoke with the manager about my nails and expressed my dissatisfaction and requested that my nails be done over. The owner said they would do them over for no charge but as I was leaving I was called back in to pay. They told me I owed them $20. Clearly their was a miscommunication here! I would've never paid $155 for this nail service. They should've been upfront with the price from the beginning. You don't tell your customer you will do their service for free then wait til they are leaving and tell them you owe them $20 cause they gave you a discount. I will never go there again. read more

I have been 3 times now The first time I waited too long and I had to miss the other half of my appointment because I to see clients The second time I went my nails looked nice but it wasn't what I asked for I asked for a coffin tip 3 times and he insisted I could only have square because the tips were short My 3rd and last time the pedicure I received the guy trimmed my nails too close to the quick and nicked the nail bed and it left me with an infection that I had go to the doctor for . Even tho this place comes recommended by locals I do not recommend it because of my experience read more

* WORST EXPERIENCE * 1 Spent four hours there. 2 cut my cuticles with the file and made me bleed 3 my nails looked like black baby shark teeth 4 literally cried because of it 5 had them removed and redone by the boss 6 they constantly hurt afterwards 7 nails too thick WOULD NOT RECOMMEND read more

My daughter and I went for pedicures and manicures. She got acrylics and they were chipped before we even left. My manicure was terrible. They were shaped all different lengths and crooked. The nail tech just barely went over them with a file. The staff wasn't friendly. read more

My nails are crooked and you couldn't tell while they were doing them but I walked out to my car and they were terrible read more

Luxe Nails - Nail Salons Near Me - Maryville, Tennessee

Pedicure was decent, but the manicure I received was horrible and rushed. My nails looked worst than when I went in because the polish was uneven and bumpy (I wanted one sheer coat so this shouldn't have been a problem). I noticed the bumps on two nails at the dryer and had one of the ladies remove the polish to "fix it." Again she rushed and slapped the clear coat too thick and back at the dryer I had noticed bumps on several nails. Wasn't worth the waste of time or money; I won't be back ‍. read more

I got a pedicure here and it was amazing. I would for sure recommend this salon for anyone looking to get a service. The facility was so clean and everyone was super friendly and professional. The prices are so good. I felt very taken care of the whole time! read more

The prices were reasonable and both of our nail techs were great! There were lots of people working so we had no wait.

Went for a relaxing gel manicure and left with cuts on 3 fingers. The man who did my nails was not very friendly for starters, he seemed as though I was inconveniencing him. He cut me with a nail file while aggressively filing. When he noticed the blood he just said "ow," and get on filing away. I have been cut here before but was hopeful it was just one bad experience however it continuously is an issue at the salon and because of this I will not be back. Would not recommend unless you want to have bloody and sore fingers for the next week. read more

Luxe Nails - nails - Nail Salons Near Me - Maryville, Tennessee

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If I could put no stars I definitely would. We had appointments set for my mom and me for 3 days we arrive and have pedicures. They set me and my mom in water then the man proceeded to tell that are our appointment was invalid that my mom would be counted as a walk in and she would have to wait longer. We got up with our feet soaking wet. And left and I proceeded to tell the man i will never be back. We went to Paris Nails and had a wonderful experience. read more

Manager did my nails and kept walking away talking to other people. My nails look nothing like what i wanted and they are not even the right shape. Also, it took 2 and a half hours. Awful experience. Won't go back. read more

The most unorganized business I've encountered since moving to the area. Why bother making an appointment because there is no rhyme or reason for who goes first. It's 2 hours after our appointment time and my granddaughter is just sitting down to get her nails done. If you don't have the employees, stop allowing walkins until appointments are caught up. I hope the mani is worth it. read more

Stopped by a few days ago and made an appointment. Today I arrive for my scheduled appointment only to find a sign on the door "We are Closed" there were three people inside (guess they work here) one of them waved we're closed at me. They took my number down! At least a courtesy call would of been nice. read more

Waited 30 minutes for a pedicure, next time will definitely make an appointment. Clean environment, and everyone we talked to was nice. Will be going again in the future read more

I had the worst pedicure of my life at this nail salon today. My feet look rough, and I could have done a better paint job. The man that did my pedicure made me extremely uncomfortable. His topics of conversation were odd and off putting. The whole job was sloppy and anything but relaxing. I would not recommend. Please spend your hard earned money elsewhere. read more