I really wanted to love this salon, but I've honestly had nothing but bad experiences. My gel…read morepedicure started peeling after just a week. when I removed the acrylic I found a green nail underneath that appears to be a fungal infection. My acrylics were also incredibly thick, and my new set started chipping after only two days. The quality has been consistently disappointing, especially for the price. I won't be returning.

Stopped in on a Friday afternoon when I was in the area. They were pretty busy, but I didn't have…read moreto wait long at all. All the staff were very friendly and accommodating. I just wanted a little pampering with a pedicure. I got the tropical pedicure and it was so worth it. My tech was so sweet and thorough. The environment was nice and relaxing. The owner got me a drink when I walked in while I was sitting and waiting for someone to be available. A very nice experience. It didn't feel rushed at all. I will definitely be back.

I got a gel manicure and pedicure. I made an appointment online which was really easy to do. The…read morewhole thing was an hour. The staff were really friendly and very quick. The space was very clean and they had some fun cooking videos on the TV which was nice to watch. Will definitely be coming back!

I have came here two times. BOTH times I have Gotten ASTOUNDING Service and NAILS. My problem is if…read moreI don't plan my Manicure before I go- it would be extremely hard to choose. They have SUCH A WIDE ARRAY of colors... it's EASY to get overwhelmed by so many beautiful colors. YEN in particular is SO patient with me when choosing colors! I was having a hard time picking Fall colors after a while, and she told me I can bring the book back as she starts working. I kept saying "So many colors, so little time." And she kept reminding me to take my time and "there's no rush". Finally, 9 hours later I had finally made up my mind. YEN finally got started on her work. Another occasion was when my Husband and I found out we were actually having a BABY GIRL instead of a Baby Boy!! It was nail day... of course I had to get pink. I really liked the design of my last nail so i had decided to replicate it on this set. KEN was asking questions on how he would master my ideal image and he professionally carried out my Vision. He worked efficiently and VERY PRECISELY when it came to Design on my Ring finger. Love the Vibe and Prices here. The service is top notch always offering a drink while you get a fresh set done and relax. The Vibe of the atmosphere is so nice and friendly I even made a friend when I was there. Nice to meet you Em, if you're reading this!! Hope you had safe Travels back to Nashville! Anyways, the positive vibe is contagious here and it's so pleasant to go. Thank you for doing my fill-ins! Pros: -Good Hours -Plenty of Parking -Decent Prices -Luxurious Atmosphere, with outstanding Service from workers -Comfortable Cons: No Cons Thank you!

Sara is the best!! She takes the time to find a color and shape you like and is very efficientread more

Kim and Emma were amazing!! I will definitely be going back and asking for them! They were so…read morehelpful in picking out colors and the massage felt so relaxing!

unprofessional - overbooks and expects you to wait. i waited over 2 hours because they squeezed…read moresomeone in before me and they didn't apologize or nothing. just rude

1 STAR -- Absolutely Unacceptable Customer Service…read more I honestly never thought I would be writing a review like this for Ombré Nails. I have been a customer since the salon opened and had been going to Yumi and Andy for years before they even opened Ombré Nails. I have supported them for a long time and considered myself a very loyal customer. Unfortunately, after my most recent experience, that loyalty clearly meant far more to me than it did to them. I had my nails done by Yumi herself--the owner of the salon. Within 2-3 days, my nails started lifting. I was out of town when this happened, so I couldn't return until I got back into town about a week later. During that time, one of the nails actually broke off before I was able to get back to the salon. When I returned, I had Yumi examine my nails. Yumi admitted that SHE had forgotten to apply the primer and told me that was the reason my nails were lifting. Let that sink in: the owner personally performed my service, the owner personally made the mistake, and the owner personally acknowledged that her mistake caused the problem. At that point, I expected the salon to do the right thing. Instead, I was still charged for the service. After acknowledging that the problem was caused by the owner's own mistake, I was told that the absolute most they could do was give me a 10% discount. After years of loyalty, I found that response incredibly disappointing. And somehow, despite everything, I STILL left a 20% tip. Yes--a full 20% tip. I was unhappy with the service, one of my nails had already broken off, the owner had admitted the mistake was hers, and I was still charged for the service--yet I still chose to tip generously. I wasn't looking for a handout. I wasn't asking for special treatment. I was expecting basic accountability and customer service. Businesses make mistakes. Nobody expects perfection. What customers should be able to expect is that when the OWNER acknowledges that she personally made a mistake that caused the service to fail within days, the business will stand behind its work. Instead, I was charged for a service that the owner herself admitted was performed incorrectly and was offered a mere 10% discount. This wasn't a mysterious problem. It wasn't something outside their control. The owner told me exactly what went wrong--and then I was still expected to pay for it. That is what makes this experience so unacceptable. After years of giving this business my money and my loyalty, I walked away feeling completely unappreciated and extremely disappointed. The nails lifting was the original problem. One even broke off. But the complete lack of accountability and customer service was the real deal breaker. I will absolutely not be returning. If this is how a longtime customer is treated when the OWNER admits that she personally made the mistake, I would strongly encourage anyone considering this salon to think carefully about where they choose to spend their money. One star because zero isn't an option.

Payed for a nail to get fixed and took over 30 minutes and my nail is the opposite shape and shorterread more

I was referred here by one of my clients. It was a beautiful facility. The lady at the front desk…read morewas very nice. I asked for one of the two people to do my nails that I had been referred to. Neither were available. They put me with Peter. Peter seemed very nice, he talked me into getting powder rather than the hard gel. He began to work on my nails with his drill. He was very rough and looking around as he was doing my nails. Needless to say, he was hitting all my cuticles and messing them up. He did this a few times. Then he said sorry when I pulled my hands away from him. I said you are hurting and I usually am pretty tough about these. But you're not supposed to take the drill onto my skin. He said I was too sensitive. I told him I was not sensitive, but that he should not be drilling on my skin. When I started bleeding, he threw stuff burned horribly. And then kept working on my nails. He then took my nails way shorter than what I asked for, but it was too late to change it at that point. he slowed down,a little but then he got rough again. Normally I would leave, but I was in the middle of my nails being done and did not want to walk out like that. I should've said something to the lady at the front, but I don't think she had any authority. There was nobody hardly in there that day except maybe two people. It was way overpriced. Go to Tulip Nail Spa. Knoxville. Tulip has been professional and nice. They have never damaged my cuticles like Peter did. I was bleeding when I left there on multiple nail beds. I even had to start soaking my hands every night, and putting Vaseline on them until they healed. Don't go here, and if you do, do not use Peter.

Visited this place twice. I had to come back and redo the manicure. It's really hard to deal with…read morethese places because majority of the technicians don't speak English. So, last week I stopped by the salon to do manicure(dip powder) and I asked for the cuticle removal. The lady( the owner) took me. After one week, the dip was chipping off on the sides. Usually, when dip is applied, they make three layers, but this time it crashes only two. I will not return to this place.

Went and got my nails done. asked for french tips. they turned out horrible. i will never return…read morehere and they charged $60 for these

Love love love this place. They have only been open a little bit so the reviews you see that are…read moreold are not for this place here in Adamsville. Great bunch of techs, super nice and they do such a great job. They used a "harder" type of gel and not what a game changer. 110% recommendation VIP Nails.

Hidden GEM! I started going here a month or so after I moved back to Knoxville last year and I am…read moreso happy I finally found a technician who really takes time and pride in his work. I've been getting acrylics with coffin shape and gel polish for a few years now and I have NEVER gone for a new set to find out that my nails have been so well taken care of that they actually grew out with the tips and are long enough for me to just do dip with my real nail while getting the shape I want. I was so happily surprised tonight!

I love my nails, the employees are so nice and the vibe was classy but cute. They have a big…read morevariety of colors, I would go here if you want the best nails ever!

They always do an amazing job. This is the best nail place in Knoxville. My daughter and I always…read morelove getting our nails done there, it feels so fun and classy!

Dirty. Nice people. But this place had stains on the wall, buildup on the chair arms, a few pieces…read moreof litter on the floor, a broken pedicure chair (the massage function didn't work), and I don't think any of the tools were freshly cleaned. The whole place needs a solid disinfecting clean. Again, everyone I interacted with was very nice but I will not be coming back due to the lack of sanitation and overall cleanliness.

Have been going here for a long time, they are always friendly and helpful. They get to know their…read morecustomers! Couldn't recommend this place more.

Mani pedi - Joshua did my pedicure. I'm not sure he trimmed my nails to prevent ingrown toenails. I…read morespecifically asked, three times, for nails to be cut short and sides of nails trimmed. It's been two days and already have tenderness around toe nails. Other than that, the pedi massage was relaxing and nail color application is good. John did my manicure. Color application is good and I like the fact the acrylic is not built up so thick but breaking the skin on my finger tips and around cuticles with very aggressive filling is painful. Concerns over infection because I know new files are not used on each client. I'll go back in a pinch but I will keep looking for my go to place every two weeks because my manicurist quit due to family issues and I've been going to her for years.

Lucas has been doing my pedicures for about six months now, and he is absolutely wonderful! He's so…read moredetailed and always makes sure my feet look beautiful and presentable. And I have to mention his amazing calf and foot massage--it's honestly one of my favorite parts! He does a fantastic job every time, and I always leave happy with my pedicure. Highly recommend Lucas!