Services - La La Nails
Manicure
Manicure and pedicure
Nail fill-in
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Reviews With Photos
Ann always does great dip and acrylic nails for me. I always loved the natural look of dip/gel but my nails are brittle. I have color 178 in the OPI dip colors on. But I am always amazed with Ann's perfect shaping and attention to the details. I will be back soon.
I was traveling in Knoxville to see my daughter and needed a nail repair. Looked up best nail spa and made an appt. Jaya fixed my nail and did an absolutely fabulous job painting. She was so friendly, professional and meticulous. I cldnt have found a better place just wish I lived closer.
Loved my first visit here! Setting up an appointment was really easy and they were extremely accommodating to any changes. Teresa did such an amazing job with my toes. She was very meticulous and detail oriented which I really appreciated. Will be back. Thank you Teresa
If the photos don't say it all then I don't know what will. Took my mom and daughter to the salon for a girls day out. Turned into a total disaster with our nails looking worse than we could have done it at home. So very disappointed in the service. Will never come back here again.
It was an okay manicure. But extremely over priced and they didn't even last a week b4 chipping. I've had Gel manicures last atleast 2 weeks :( very sad! Update to two days later.... im even more mad. More chips off my nails. Only 1 week and it didn't last... $75 dollars for bullshit. Will NEVER BE BACK
LaLa RUINED my nails. I got dip done for the first time here and they assured me how healthy this was for my nails. He was very rough when doing my nails and made my finger bleed (something that has happened to at least 5 other people I know who have been here). They told me when I left that I could come back and get the dip removed in a month free of charge. I come back to get it removed and my nails looked different than before (they've always been very healthy) but now they were dented and had lines. I asked if this was normal and he just stared at me until I left. Then I was charged $10 for removal even when they had previously told me it would be free. Now I know this isn't just the after effects of dip polish because my friend had a regular manicure and her nails looked the same afterward-- flimsy, dented, and breaking. Do not go. Update to my first review: the owner John graciously reached out to me and was very kind and apologetic for my experience. He asked me to give them another try so I went back about 4 months later and it was worlds better! I don't think the guy doing my nails (John) knew who I was and if he did, he didn't show it. He was very gentle and attentive to what I asked. I asked if he could buff my nails as little as possible, and he obliged. He did a beautiful job shaping my nails and the manicure overall turned out wonderfully! I Highly recommend swing John for a dip manicure.
This was probably the worst experience I have had at a nail salon in my life. I came in to get my French manicure re done on my toes and nails. Initially I sat down to get my toes done and just requested a regular French manicure. He asked which pink I wanted and said the regular French manicure color. He started putting bubble bath on and I did not like it, I asked for it to be removed after putting on one nail. I was just going to leave because the colors weren't what I wanted. The girl at the front desk magically found the color and they re did the French manicure on my nails which looks great. Then she did toes that were already messed up from the initial guy. I came in with straight square toe nails and now they are going different angles and they are sloppily painted. They charged me full price and I did not even get a full pedicure and was there for about three hours. That's a total of 135$, I live in California and this is more than I spend every two weeks where I usually go in Sacramento. A wild experience nonetheless.
Rachel did a FANTASTIC job of executing exactly what I wanted. To say I'm obsessed is an understatement
I am new to the area and this salon was the first to pop up on my search so I tried it out! Unfortunately, I will not be returning. I made an appointment and the girl at the front desk was so kind!!! I got sat with a nail tech named David for a dip manicure and a gel pedicure. While doing my nails, he was extremely rough with the drill and the buffer. I've been getting my nails done the same for years and so I know it's not the most relaxing, but he kept drilling over my skin and was extremely careless. I asked for a very square shape French tips and I ended up with a round shape, uneven length, uneven thickness of the French, product buildup on my skin and underneath my nails, and cuticles and hangnails sticking out from my nail beds. The powder was messily applied and there are a bunch of black particles where it should be the nude color. Every other time I've gotten this service at other salons, they always end the manicure with a cuticle oil or lotion, which I did not get here so my hands were extremely dry. The pedicure was average, not something I would pay $75 for again.. As far as the overall salon, all of the equipment was clearly dirty and had dust and product all over everything. While I was there, I witnessed 2 other people having problems with their services as well.
I didn't even know that professional nails could be this awful. Let's make a long story shorter: I booked an appointment for a new acrylic set and requested a technician that could use nail forms instead of tips. My technician seemed annoyed about the nail forms and had absolutely no idea how to use them, though he assured me the entire time he did. I left with the flattest and uneven nails I have ever seen in my life. Picture platypus bills on the tips of your fingers and that's what I've got. Also, I had asked for regular black gel polish. He used matte black polish but then used a shiny topcoat. His topcoat is just as poor as his usage of nail forms, as I now have matte black polka dots all over my platypus nails. So, after going home and seeing the full atrocity that were my nails, I was horrified. I went back to the salon the following day to have my eyebrows waxed and show somebody so that I may have them fixed. The girl at the front desk was exceedingly kind and booked me an appointment to have somebody fix them. However, she booked me with Peter again. I told her I didn't want to see Peter again because he clearly didn't know what he was doing with a new set, how would he be able to fix them? She then recommended that I should see Lee and was able to get me an appointment with him that weekend, but I would be expected to pay for the removal of my current set and for an entire new set AGAIN (my first set was $70 without tip). Shocked that the horrible job and fixing was my financial responsibility, I agreed and still made the appointment because my nails are that awful and I just want them fixed. So, the night before my appointment, I get a call from the salon that I had missed. The voicemail was a woman that wanted to confirm my appointment because she was confused because she saw that I recently had a new set out on. I tried calling her back only 10 minutes after I had missed the call, but they stopped answering the phone prior to closing. Next day, I called to confirm my appointment before I headed that way and sure enough, she cancelled my appointment. I had no appointment whatsoever anymore. So now, I'm stuck with my platypus nails until my appointment with another salon. So don't waste your time or money. Or go see Lee and hope they don't cancel your appointment without telling you.
10 months ago
I love my nails, the employees are so nice and the vibe was classy but cute. They have a big variety of colors, I would go here if you want the best nails ever! read more
6 months ago
They always do an amazing job. This is the best nail place in Knoxville. My daughter and I always love getting our nails done there, it feels so fun and classy! read more
10 months ago
Everyone was so kind and inviting! The service was amazing and the vibe was perfect! Also a large amount of colors! I would recommend it if you want the absolute best nails ever!!! read more
1 year ago
4 years ago
Ann always does great dip and acrylic nails for me. I always loved the natural look of dip/gel but my nails are brittle. I have color 178 in the OPI dip colors on. But I am always amazed with Ann's perfect shaping and attention to the details. I will be back soon. read more
I was traveling in Knoxville to see my daughter and needed a nail repair. Looked up best nail spa and made an appt. Jaya fixed my nail and did an absolutely fabulous job painting. She was so friendly, professional and meticulous. I cldnt have found a better place just wish I lived closer. read more
3 years ago
Loved my first visit here! Setting up an appointment was really easy and they were extremely accommodating to any changes. Teresa did such an amazing job with my toes. She was very meticulous and detail oriented which I really appreciated. Will be back. Thank you Teresa read more
4 years ago
If the photos don't say it all then I don't know what will. Took my mom and daughter to the salon for a girls day out. Turned into a total disaster with our nails looking worse than we could have done it at home. So very disappointed in the service. Will never come back here again. read more
Business owner information
Sophie H.
Dear Yvonne,…
4 years ago
It was an okay manicure. But extremely over priced and they didn't even last a week b4 chipping. I've had Gel manicures last atleast 2 weeks :( very sad! Update to two days later.... im even more mad. More chips off my nails. Only 1 week and it didn't last... $75 dollars for bullshit. Will NEVER BE BACK read more
7 years ago
LaLa RUINED my nails. I got dip done for the first time here and they assured me how healthy this was for my nails. He was very rough when doing my nails and made my finger bleed (something that has happened to at least 5 other people I know who have been here). They told me when I left that I could come back and get the dip removed in a month free of charge. I come back to get it removed and my nails looked different than before (they've always been very healthy) but now they were dented and had lines. I asked if this was normal and he just stared at me until I left. Then I was charged $10 for removal even when they had previously told me it would be free. Now I know this isn't just the after effects of dip polish because my friend had a regular manicure and her nails looked the same afterward-- flimsy, dented, and breaking. Do not go. Update to my first review: the owner John graciously reached out to me and was very kind and apologetic for my experience. He asked me to give them another try so I went back about 4 months later and it was worlds better! I don't think the guy doing my nails (John) knew who I was and if he did, he didn't show it. He was very gentle and attentive to what I asked. I asked if he could buff my nails as little as possible, and he obliged. He did a beautiful job shaping my nails and the manicure overall turned out wonderfully! I Highly recommend swing John for a dip manicure. read more
Business owner information
La La T.
I'm glad you like your nails last time! And Jack was the one that did…
3 years ago
I moved here from out of state recently and needed a new nail salon and this place does NOT disappoint!!! I've been here like six times now and every time I leave with a big smile on my face because of how good my experience is. read more
2 years ago
This was probably the worst experience I have had at a nail salon in my life. I came in to get my French manicure re done on my toes and nails. Initially I sat down to get my toes done and just requested a regular French manicure. He asked which pink I wanted and said the regular French manicure color. He started putting bubble bath on and I did not like it, I asked for it to be removed after putting on one nail. I was just going to leave because the colors weren't what I wanted. The girl at the front desk magically found the color and they re did the French manicure on my nails which looks great. Then she did toes that were already messed up from the initial guy. I came in with straight square toe nails and now they are going different angles and they are sloppily painted. They charged me full price and I did not even get a full pedicure and was there for about three hours. That's a total of 135$, I live in California and this is more than I spend every two weeks where I usually go in Sacramento. A wild experience nonetheless. read more
2 years ago
2 years ago
Another great experience here. This time I got the pleasure of working with David. I showed him a picture that I liked and he re-created it. The service was amazing, everyone is so friendly and makes you feel welcome. read more
3 years ago
Rachel did a FANTASTIC job of executing exactly what I wanted. To say I'm obsessed is an understatement read more
2 years ago
6 years ago
4 years ago
4 years ago
I am new to the area and this salon was the first to pop up on my search so I tried it out! Unfortunately, I will not be returning. I made an appointment and the girl at the front desk was so kind!!! I got sat with a nail tech named David for a dip manicure and a gel pedicure. While doing my nails, he was extremely rough with the drill and the buffer. I've been getting my nails done the same for years and so I know it's not the most relaxing, but he kept drilling over my skin and was extremely careless. I asked for a very square shape French tips and I ended up with a round shape, uneven length, uneven thickness of the French, product buildup on my skin and underneath my nails, and cuticles and hangnails sticking out from my nail beds. The powder was messily applied and there are a bunch of black particles where it should be the nude color. Every other time I've gotten this service at other salons, they always end the manicure with a cuticle oil or lotion, which I did not get here so my hands were extremely dry. The pedicure was average, not something I would pay $75 for again.. As far as the overall salon, all of the equipment was clearly dirty and had dust and product all over everything. While I was there, I witnessed 2 other people having problems with their services as well. read more
6 years ago
I didn't even know that professional nails could be this awful. Let's make a long story shorter: I booked an appointment for a new acrylic set and requested a technician that could use nail forms instead of tips. My technician seemed annoyed about the nail forms and had absolutely no idea how to use them, though he assured me the entire time he did. I left with the flattest and uneven nails I have ever seen in my life. Picture platypus bills on the tips of your fingers and that's what I've got. Also, I had asked for regular black gel polish. He used matte black polish but then used a shiny topcoat. His topcoat is just as poor as his usage of nail forms, as I now have matte black polka dots all over my platypus nails. So, after going home and seeing the full atrocity that were my nails, I was horrified. I went back to the salon the following day to have my eyebrows waxed and show somebody so that I may have them fixed. The girl at the front desk was exceedingly kind and booked me an appointment to have somebody fix them. However, she booked me with Peter again. I told her I didn't want to see Peter again because he clearly didn't know what he was doing with a new set, how would he be able to fix them? She then recommended that I should see Lee and was able to get me an appointment with him that weekend, but I would be expected to pay for the removal of my current set and for an entire new set AGAIN (my first set was $70 without tip). Shocked that the horrible job and fixing was my financial responsibility, I agreed and still made the appointment because my nails are that awful and I just want them fixed. So, the night before my appointment, I get a call from the salon that I had missed. The voicemail was a woman that wanted to confirm my appointment because she was confused because she saw that I recently had a new set out on. I tried calling her back only 10 minutes after I had missed the call, but they stopped answering the phone prior to closing. Next day, I called to confirm my appointment before I headed that way and sure enough, she cancelled my appointment. I had no appointment whatsoever anymore. So now, I'm stuck with my platypus nails until my appointment with another salon. So don't waste your time or money. Or go see Lee and hope they don't cancel your appointment without telling you. read more
4 years ago
I love love love this place!! I have been searching for YEARS for a place to call my nail home, and I've finally found it. Ann is my girl and is amazing at nails and design! She always is so kind, listens, and does the best she can. I would recommend her for nails and toes! read more
2 years ago
2 years ago
I visited Knoxville to visit some friends and they recommend this shop to me. I was so happy with the service and how it turns out!! The place is clean and also everyone is so friendly! read more
4 years ago
I have been coming here for years and always love the results. I see Irene and she is just incredible! read more
4 years ago
The best salon and nail artist I've ever been to. I've only been in California a week (I recently moved) and I miss it already. I can't wait to return in October to have my nails corrected! Here's a photo reel of nail looks Lee has given me over the past four years. I cannot recommend this place highly enough! A true gem in Knoxville, TN. read more
2 years ago
DO NOT GO HERE!!! My husband and I went in for the first time yesterday and the technician that did my husband's pedicure was unhappy about having to do someone's feet who has hereditary dry skin. She was extremely rough and DUG HER FINGERNAILS THROUGH HER GLOVES underneath 2 of his toes and broke his skin!!!!! He didn't say anything until later because he was embarrassed and ashamed. read more
5 years ago
I was so excited to go to La La because all of my friends rave about it, however, the service I received was less than impressive. The first time I went in, I got a fill and chose to try a matte top coat for the first time. When I left, after spending a small fortune, I noticed there were bubbles in my nail polish. I figured it was just the top coat, so today, I went back to get them fixed, as they have a 7 day policy. When I arrived, I was promptly seated and Vickie came to fix them. After the service, when I stepped outside, I noticed that the majority of my nails were navy blue, instead of black. (Picture attached). They tried to convince me that I just wasn't seeing the color correctly, but I was wearing navy blue, so I could tell it was definitely blue... Finally, after my second time going in to get them fixed, they were right, however, I would not recommend La La :( I only gave two stars bc I feel bad giving one. read more
4 years ago
Was very excited to get my nails done and didn't realize until I was done paying that I got charged $45 for an acrylic touch up when I don't have acrylic nails. Received no manicure, just got the dip put on. It took 5 minutes and the man doing my nails was rushing and not paying attention. Would've been fine if I got charged for what I got. There's powder and glue left on my fingers. read more
4 years ago
Nails look great!!! They are so efficient in here!! Arrived early and they were able to get me in earlier then my appt time. Very happy with my nails. The price was more than I thought it would be, not sure why I was charged what I was, but I'm happy with my nails. I should have asked someone to explain to me before I left. Little pricey but they do a good job. Will come back for a pedicure soon! read more
Business owner information
Sophie H.
Ms. Jess, thank you for taking your time and writing such a…
7 years ago
UPDATE: I got a call from Eileen asking if they could book an appointment for me to get my nails redone. I was not expecting that! I am so grateful. They didn't have to offer that but I was so impressed that they did. This time my nails were done by Quyen (I hope I spelled that right!) who was so sweet and apologized for the experience I had last time. She was very gentle and she used the same method as the last technician but it turned out looking 100 times better. This should've been common sense but now I know it'd be better to book an appointment so the technicians don't feel rushed. Thank you to both Eileen and Quyen for turning this around. For someone who lives out in the mud and dirt of the NC mountains, getting my nails done is one of the few things that still makes me feel like a polished woman lol. Quyen thank you for your talent! Old review: The only problem I had was my nail tech was rushing to help someone else and he would file the side of my nails into my skin very hard and it bled. 3 times on different fingers. Also, I asked for a French fade/ombré and it definitely wasn't ombré. It looks very specky/chalky. There's no gThe method he used was dipping a brush in white powder and tapping it while little dust particles fell onto my nail. I've never seen it done that way, kind of odd. Otherwise, the building is very big and pretty. read more
5 years ago
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Business owner information
Sophie H.
Ms. Jessica,…
***Update*** I have been going to La La Nails religiously since my first visit - I now see a nail tech named Thomas every visit (all of the nail photos except the white nails) and have had wonderful appointments. Thomas has helped me to get my nails stronger and longer while also making my nails look beautiful! I usually post my nails on my Instagram story when I leave and I always get tons of compliments! I've even had friends who said they would fly to Knoxville because my nails look so great (people from NYC and Washington DC). I highly recommend Thomas and everyone at LaLa Nails for nail services in Knoxville - they are the best!! LOVE!! Recently moved to Knoxville and was looking to get my nails done before vacation. A friend suggested La La and I couldn't be more pleased! Everyone at the salon was very friendly, it was very clean and beautifully decorated. I love that they utilize an app to check in and track reward points (and that you can cash in your points for discounts). Jessica at the front desk was awesome and so helpful! I was seen by a tech named David and he did an awesome job! I got the spa pedicure #1 and a gel manicure. I spent a total of about an hour and a half in the salon and loved the service! I love that they have little princess pedicure chairs too! So cute!! I'm not a UT student but if you are make sure to check out their student discount I found the prices to be fair for the quality of services Pros: Ample parking - they have a parking lot Great location Very clean and friendly Discounts and rewards programs Waxing services offered Cons: None read more
Business owner information
La La T.
Thank you so much for sharing your great experience with our…
3 years ago
Sonya is wonderful. She manicured my short, acrylic nails exactly the way I like them. The shape and polish are perfect. read more
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