Services - Luxe Nails
Manicure
Manicure and pedicure
Nail fill-in
Luxe Nails Photos
You might also consider
More like Luxe Nails
Recommended Reviews - Luxe Nails
Start your review...
Reviews With Photos
In the area for the day. We ate & saw this shop across the street. Pretty place. Seems very clean & upbeat music and BUSY on a Friday afternoon. My mom & i stopped in for a treat. Tandem mani/pedis. ;) SO MANY COLORS to choose from! Gel $15 extra, I think. $57 for one mani/pedi. (Basic Ped $37 & basic nails $20. He cut my nails FLAT... didn't ask how I wanted them. I had to ask him to round them... he did. Rough edges (i don't get nail polish, so it really shows when they're not smooth. :( THEN, when they were dry, you could see through the color on one foot... all nails. They redid them. Someone else did it. And he made my finger bleed where he clipped cuticle... clipped too close. I noticed at the end when he sprayed with alcohol. :( Mia was VERY KIND and gentle with my elderly mom (who slept thru much of the event)
This place is just DIRTY!! The stations are nasty floors are dirty. The bathroom trash can why is it so rusted the blower is filthy, also no hand soap. The staff was nice many were sitting around doing nothing, on their phones when they could have been cleaning up the place. I will NEVER get any services here. It is old and dated.
Just had an incredible pedicure from Alex! What a difference after from before. I haven't had a pedicure in a long while and he totally took his time. Service was amazing!!
I used to go here & use romeo for my acrylic nails never had any issues. about a week ago I lost a nail, & i find green underneath my natural nail. being that i've had many many sets of nails and never had that happen EVER. so called today, definitely not rude on the phone on my end but like wtf pretty much. I know the lady i was talking to on the phone & tries to tell me that when the bottom of my nail lifts water from washing my dishes or just things can get in there and bacteria can grow... like really? how about if i needed a new set why wouldn't it be his job to tell me that? isn't that why i came in here every few weeks spend like 75 in your salon & your going to attempt to blame it on me? yah no. No responsibility, no, omg wow let me call my owner see what's going on. nope then proceeds to tell me when it's like that i might need that new set, my response... that's his job, to tell me, hey you need a new one, bc the last two apt i've asked him, hey can we get another fill out of these & he tells me yes. then attempts to get shitty with me while I now ask for the owners information. so while i wait for that I feel that ppl should know, they need a lesson in cleaning and customer service. i'll never spend another dime here & neither should any one else!!
I spent $77 for subpar service!! I paid $57 for the Destress pedi, which includes "an extended hot stone and massage to relieve sore muscles." When you pay that much money and you don't get what you pay for, it is wrong!! My technician's name was Ann. She basically ignored me the entire time I was there. The only time she spoke to me was when she verified the services I wanted and to move over to her mani station when she finished my pedi. I NEVER received any kind of massage on my feet and legs. The stones were lukewarm. One stone was kind of hot. I have neuropathy in my feet. I get the upgraded pedi because of the massage. The heat from the stones is so soothing on my feet. It's so beneficial for my feet and helps relieve some of the pain I live with on a daily basis. If I pay for a service, I expect the service! I also do not expect to be treated like I don't exist. A hello, how are you, at the minimum is expected and appreciated! Ann must have thought a little kindness wasn't necessary! When Ann finished putting polish on my toenails, she did not give my nails even 30 seconds to dry. She IMMEDIATELY put my flip flops on my feet. No tech has EVER put my flip flops on my feet so soon after putting the polish on. She sent me over to her mani station, where I immediately noticed the towel that was set in from of me was previously used. The area was not clean. Trust me, I noticed! She was pretty forceful as she pushed my cuticles down. She wasn't drawing blood, so I chose to not say anything. I really think if she had been personable, I would have felt comfortable saying something, but by this time I was feeling almost sad. Having a mani/pedi is a time to relax and enjoy the pampering, but unfortunately, Ann made me feel like I was a nuisance. I decided to say something to the receptionist about the service, or should I say, the lack of service I received from Ann. As I was speaking to the receptionist, Ann decided to join in on the conversation, which she had no business doing. This conversation was between me and the receptionist. Ann said she performed every service I was supposed to get. THAT WAS A DOWNRIGHT LIE! If I had received the services I paid for, I would have no reason to complain. I told Ann to leave. She had no business being a part of this conversation. If she wanted to defend her position, she needed to talk to her boss. I would like to say something about the receptionist, Katie. She is the sweetest, friendliest, most helpful, hardworking girl! I observed her both times I've been to Luxe Nails. I felt comfortable relaying to her my experience with Ann. Katie listened and was apologetic for my experience. I requested the owner call me. About two hours after I left, I called to see if the owner of the salon had received the message to call me. Katie said she had called him and he told her he would call me right away. It's 24 hours later and that has not happened. I guess the owner doesn't care about his clients experience. When I got home, I looked at my toenails and noticed the polish had been smudged! Well, of course it did! My nails were wet when she put my sandals on! If I had noticed at the salon, I would have had her fix it! This should not have happened! It happened sometime between leaving the pedi chair and getting my mani at the mani station. I'm sure the polish was dry when I left. And my mani was a joke!! I don't do polish on my nails. My mani is really just cleaning up the cuticles and massaging some lotion in my hands and lower arms. Simple stuff, right? This is something any tech does for a basic mani. I knew as soon as she put a dab of lotion on the back of my hands, there would be no lotion past my hands. I've been getting manicures for decades. This is a basic service for a mani! Is this Luxe Nails policy or Ann's policy? Like I said at the beginning of this review, I spent $77 for a mani/pedi. It was money not well spent!! If the owner had called me and taken care of this situation, I would not be writing this review. If he had contacted me and taken care of this situation, I would return, at least to get my mani/pedi fixed! I will not give Luxe Nails my business ever again. You cannot disregard your client's negative experience. Your technicians need to be properly trained, and they definitely need to treat their clients with a minimal amount of respect and kindness. Ann certainly failed in her responsibilities, and so did the owner.
I've been to Luxe several times in the past 2 years. I've always thought that they have done a decent job until two weeks ago. My appointment was later in the evening and by the time my dip had soaked off and the women assigned to my nails was done with her other appointment, it was almost closing time. I asked the lady if I could have almond shaped nails. She began filing them but after taking a couple chunks off the side of my nail, she told me they were too short for that shape. I asked her to just round them off. They looked bad but what could I do? While she was trying to reshape them, everyone was running around, trying to pick up their stations, everyone was excited to go home. I get it, it was Friday, but it felt very unprofessional. She finally finished and assigned another guy to paint my nails (gel). He put two coats on them in a hurry, barely gave me a hand massage, I paid and left. My nails have never been more flimsy, they're breaking off, and it just really makes me angry that they couldn't take the time to do a good job. If they want to leave when it's closing time, don't schedule the appointment so late. Needless to say, I won't be going back. It makes me sad because I really did like going there.
Just got into town to visit family and needed a pedicure and fill, decided to try a new place, so glad I did! Definitely found my new favorite place, called at 10am and booked an appointment for 12pm for a pedicure and fill. I arrived for my appointment and picked my color and sat down to start my nails, after showing the nail tech what I wanted to do with my nails he informed me that it wasn't going to be a fill, I need a new set and it was going to be dip powder ombré and gave me a price quote! My nails came out exactly how I wanted them! Throughout my nail and pedicure service I was constantly asked if I liked it or if they were hurting me or if the water was too hot! Everyone was super nice and very clean! I will definitely be back!
8 months ago
Ben is the sweetest! He is a perfectionist. Beautiful establishment, clean and friendly. The best place I've found and my search is over. read more
6 months ago
Absolutely amazing! James is such an amazing nail tech! The place is calm and professional! Such a great experience!! read more
5 months ago
In the area for the day. We ate & saw this shop across the street. Pretty place. Seems very clean & upbeat music and BUSY on a Friday afternoon. My mom & i stopped in for a treat. Tandem mani/pedis. ;) SO MANY COLORS to choose from! Gel $15 extra, I think. $57 for one mani/pedi. (Basic Ped $37 & basic nails $20. He cut my nails FLAT... didn't ask how I wanted them. I had to ask him to round them... he did. Rough edges (i don't get nail polish, so it really shows when they're not smooth. :( THEN, when they were dry, you could see through the color on one foot... all nails. They redid them. Someone else did it. And he made my finger bleed where he clipped cuticle... clipped too close. I noticed at the end when he sprayed with alcohol. :( Mia was VERY KIND and gentle with my elderly mom (who slept thru much of the event) read more
2 years ago
This place is just DIRTY!! The stations are nasty floors are dirty. The bathroom trash can why is it so rusted the blower is filthy, also no hand soap. The staff was nice many were sitting around doing nothing, on their phones when they could have been cleaning up the place. I will NEVER get any services here. It is old and dated. read more
9 months ago
1 year ago
2 years ago
3 years ago
Just had an incredible pedicure from Alex! What a difference after from before. I haven't had a pedicure in a long while and he totally took his time. Service was amazing!! read more
2 years ago
I used to go here & use romeo for my acrylic nails never had any issues. about a week ago I lost a nail, & i find green underneath my natural nail. being that i've had many many sets of nails and never had that happen EVER. so called today, definitely not rude on the phone on my end but like wtf pretty much. I know the lady i was talking to on the phone & tries to tell me that when the bottom of my nail lifts water from washing my dishes or just things can get in there and bacteria can grow... like really? how about if i needed a new set why wouldn't it be his job to tell me that? isn't that why i came in here every few weeks spend like 75 in your salon & your going to attempt to blame it on me? yah no. No responsibility, no, omg wow let me call my owner see what's going on. nope then proceeds to tell me when it's like that i might need that new set, my response... that's his job, to tell me, hey you need a new one, bc the last two apt i've asked him, hey can we get another fill out of these & he tells me yes. then attempts to get shitty with me while I now ask for the owners information. so while i wait for that I feel that ppl should know, they need a lesson in cleaning and customer service. i'll never spend another dime here & neither should any one else!! read more
4 years ago
I spent $77 for subpar service!! I paid $57 for the Destress pedi, which includes "an extended hot stone and massage to relieve sore muscles." When you pay that much money and you don't get what you pay for, it is wrong!! My technician's name was Ann. She basically ignored me the entire time I was there. The only time she spoke to me was when she verified the services I wanted and to move over to her mani station when she finished my pedi. I NEVER received any kind of massage on my feet and legs. The stones were lukewarm. One stone was kind of hot. I have neuropathy in my feet. I get the upgraded pedi because of the massage. The heat from the stones is so soothing on my feet. It's so beneficial for my feet and helps relieve some of the pain I live with on a daily basis. If I pay for a service, I expect the service! I also do not expect to be treated like I don't exist. A hello, how are you, at the minimum is expected and appreciated! Ann must have thought a little kindness wasn't necessary! When Ann finished putting polish on my toenails, she did not give my nails even 30 seconds to dry. She IMMEDIATELY put my flip flops on my feet. No tech has EVER put my flip flops on my feet so soon after putting the polish on. She sent me over to her mani station, where I immediately noticed the towel that was set in from of me was previously used. The area was not clean. Trust me, I noticed! She was pretty forceful as she pushed my cuticles down. She wasn't drawing blood, so I chose to not say anything. I really think if she had been personable, I would have felt comfortable saying something, but by this time I was feeling almost sad. Having a mani/pedi is a time to relax and enjoy the pampering, but unfortunately, Ann made me feel like I was a nuisance. I decided to say something to the receptionist about the service, or should I say, the lack of service I received from Ann. As I was speaking to the receptionist, Ann decided to join in on the conversation, which she had no business doing. This conversation was between me and the receptionist. Ann said she performed every service I was supposed to get. THAT WAS A DOWNRIGHT LIE! If I had received the services I paid for, I would have no reason to complain. I told Ann to leave. She had no business being a part of this conversation. If she wanted to defend her position, she needed to talk to her boss. I would like to say something about the receptionist, Katie. She is the sweetest, friendliest, most helpful, hardworking girl! I observed her both times I've been to Luxe Nails. I felt comfortable relaying to her my experience with Ann. Katie listened and was apologetic for my experience. I requested the owner call me. About two hours after I left, I called to see if the owner of the salon had received the message to call me. Katie said she had called him and he told her he would call me right away. It's 24 hours later and that has not happened. I guess the owner doesn't care about his clients experience. When I got home, I looked at my toenails and noticed the polish had been smudged! Well, of course it did! My nails were wet when she put my sandals on! If I had noticed at the salon, I would have had her fix it! This should not have happened! It happened sometime between leaving the pedi chair and getting my mani at the mani station. I'm sure the polish was dry when I left. And my mani was a joke!! I don't do polish on my nails. My mani is really just cleaning up the cuticles and massaging some lotion in my hands and lower arms. Simple stuff, right? This is something any tech does for a basic mani. I knew as soon as she put a dab of lotion on the back of my hands, there would be no lotion past my hands. I've been getting manicures for decades. This is a basic service for a mani! Is this Luxe Nails policy or Ann's policy? Like I said at the beginning of this review, I spent $77 for a mani/pedi. It was money not well spent!! If the owner had called me and taken care of this situation, I would not be writing this review. If he had contacted me and taken care of this situation, I would return, at least to get my mani/pedi fixed! I will not give Luxe Nails my business ever again. You cannot disregard your client's negative experience. Your technicians need to be properly trained, and they definitely need to treat their clients with a minimal amount of respect and kindness. Ann certainly failed in her responsibilities, and so did the owner. read more
2 years ago
3 years ago
3 years ago
I've been to Luxe several times in the past 2 years. I've always thought that they have done a decent job until two weeks ago. My appointment was later in the evening and by the time my dip had soaked off and the women assigned to my nails was done with her other appointment, it was almost closing time. I asked the lady if I could have almond shaped nails. She began filing them but after taking a couple chunks off the side of my nail, she told me they were too short for that shape. I asked her to just round them off. They looked bad but what could I do? While she was trying to reshape them, everyone was running around, trying to pick up their stations, everyone was excited to go home. I get it, it was Friday, but it felt very unprofessional. She finally finished and assigned another guy to paint my nails (gel). He put two coats on them in a hurry, barely gave me a hand massage, I paid and left. My nails have never been more flimsy, they're breaking off, and it just really makes me angry that they couldn't take the time to do a good job. If they want to leave when it's closing time, don't schedule the appointment so late. Needless to say, I won't be going back. It makes me sad because I really did like going there. read more
4 years ago
Business owner information
Zota M.
Thank you so much for your positive review! We count ourselves lucky…
6 years ago
Business owner information
Zota M.
Hi there Kelly, Thank you for taking the time to leave us your…
6 years ago
Just got into town to visit family and needed a pedicure and fill, decided to try a new place, so glad I did! Definitely found my new favorite place, called at 10am and booked an appointment for 12pm for a pedicure and fill. I arrived for my appointment and picked my color and sat down to start my nails, after showing the nail tech what I wanted to do with my nails he informed me that it wasn't going to be a fill, I need a new set and it was going to be dip powder ombré and gave me a price quote! My nails came out exactly how I wanted them! Throughout my nail and pedicure service I was constantly asked if I liked it or if they were hurting me or if the water was too hot! Everyone was super nice and very clean! I will definitely be back! read more
4 years ago
4 years ago
Same owners as Broadway Nail Bar (see previous review of Broadway Nail Bar). Same lack of hygiene, crappy attitudes and inferior product/services. Don't spend your money here either!!! read more
3 years ago
5 years ago
4 years ago
4 years ago
5 years ago
6 years ago
3 years ago
6 years ago
Business owner information
Zota M.
Hi Greta S, Thank you for your great review. We are willing to seeing…
5 years ago
4 years ago
3 years ago
6 years ago
4 years ago
More info about Luxe Nails
Ask the Community - Luxe Nails
Review Highlights - Luxe Nails
You might also consider
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
5 years ago
6 years ago
1 year ago
