I had the chance to visit Zen yesterday for the first time and I am extremely pleased with this establishment. The decor is gorgeous and serene. The interior is different from any other nail bar I have visited before. The pedicure rooms off to the side are private and take away the awkward feeling of everyone seeing every move you make. My husband joined me and we were placed in a room to ourselves so we were able to talk and enjoy each other and our nail techs. The manicure stations were set up for social distancing and I was able to watch as they pulled the tools used for me out of clean sterile single use packs. This is something I haven't found with any other nail bar in Knoxville and I've visited many locations. My gel nails looks amazing and I cannot wait to visit with Lee again. What a wonderful experience and such relaxing and calming massages that went along with both our mani and pedis. Thank you so mic read more

I love this nail salon! They are amazing and kind. They always do an amazing job. John did an amazing job on my nails! read more

Zen Nail Bar - Tangled nails - Nail Salons Near Me - Knoxville, Tennessee

got acrylic nails at the end of May the design was OK but the actual acrylic was horrible. ruined my nails there is now brown bruises on my nail beds and hasnt healed its been 2 months, they were lifting the same day. my mom got hers done aswell and went back twice to get them fixed bc they were lifting the same day. they nvr were fixed . read more

Zen Nail Bar - Nail Salons Near Me - Knoxville, Tennessee

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this salon gave me onychomycosis, which is a bacterial fungal infection, on my very first visit for a pedicure. i've never had an issue with my feet before. i will not be back. read more

Cindy did amazing she nailed it!!! Got the reference photo down to a T. She is so sweet too. Thank you Cindy!!! read more

Zen Nail Bar - Cindy did so good! My looks just like my reference picture I showed her I am so happy with my results. Ask for Cindy!!! - Nail Salons Near Me - Knoxville, Tennessee

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I just had the worst experience ever here! I have been going here for about a year now and totally thought it was a hidden gem, until today. I was getting my nails done and told the guy 2 times that I wanted them shorter. He never cut them, told me to wash my hands, then I came back and he got pissed because I asked him to please cut them down. He then angrily drilled them down, never asked if I liked the length, talked shit about me to his coworkers, then drilled so much he cut skin in 3 of my fingers! It was so painful and got so hot I pulled my hand away and told him it was hurting. But he was so "angry" at the time, he continued to drill the same way he had been and cut even more of my fingers, until they bled. Now my nails are not only longer than I wanted, but hurting! I won't be back. They also will not refund you! read more

Zen Nail Bar - Picture shows 2 of the 3 cuts I got from the drill, one still bloody. - Nail Salons Near Me - Knoxville, Tennessee

Rick did a fantastic job on my nails. Got me in and got me out really quick and they looked great. read more

Zen Nail Bar - Nails - Nail Salons Near Me - Knoxville, Tennessee

2 or 3 star at best. It depends on who you get! All of the male technicians have done great there's a older female who is very rough and rude and I hate when she does my nails! She doesn't like to let the dip soak off she would rather drill your complete nail down to nothing and when you jump in pain, she gets angry and starts saying things in her language, and you can tell she's talking sh**! I've had her several times, and I will definitely refuse her if I go back there. She rushes and is very unfriendly. Everyone else has always been friendly and a good job. The shop seems to be very clean, and the vibe is good other than her! read more

Jessie is by far the absolute best nail tech I have found here in Hardin Valley. She is always willing to come up with fun ideas. read more

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Love Zen Nail, first few times it was just ok, but then Lynn started working there and I just love them. No problems at all, no lifting, have not lost a nail in months, before I started going to Lynn I lost on average one mail every two weeks. No more lost nails, no cut cuticles, I get exactly what I ask for with Lynn because I tend to keep my acrylics short, a lot of people will argue with you over a short coffin but Lynn gives me exactly what I want. read more

Zen Nail Bar - My reshape and fill. I think it's gel polish which I think looks nicer anyway - Nail Salons Near Me - Knoxville, Tennessee

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I love this place. It's always clean and everyone is so kind. I love going to see Peter the most. He takes his time and does amazing. I've never been in love with my nails more than today. read more

Zen Nail Bar - Nails - Nail Salons Near Me - Knoxville, Tennessee

I have been going to this nail salon for over a year and let me tell you, they never disappoint!! Peter I my guy!! He does such a great job and is so detailed! read more

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They are sooo mean!! rush you, dont listen and talk rudely . They wanna do what they want to do and do not take customers opinion! I asked for a French manixure and showrd a pictur. It looks like a bright pink based with black tips... its soo baddddd DO NOT GO THERE read more

fit me in and very attentive from front desk phone call to arrival. Place is ultra clean and very calming good job on manicure! read more

Zen Nail Bar - SNS manicure - Nail Salons Near Me - Knoxville, Tennessee

This place is always so sweet. They let my 5 year old son sit next to me while I get my pedicure. He loves the massage chairs. They did a great job on my acrylics. read more

Zen Nail Bar - Coffin style acrylics in "proper pink" - Nail Salons Near Me - Knoxville, Tennessee

My nails turned out so good! I love them! Jenny did so good! I will definitely come back. 10/10 read more

Zen Nail Bar - Nail Salons Near Me - Knoxville, Tennessee

The atmosphere was nice. They were helpful. I just had an appointment and it seemed like no one was prepared to take me when I walked in. read more

Zen Nail Bar - My nails... she did pretty ok. - Nail Salons Near Me - Knoxville, Tennessee

Gel manicure starting peeling 2 days after I had them done. They redid them for free but the polish didn't even cover the whole nail and it bubbled under the light. read more

The pictures don't even show how crooked they are. I've never had to get my nails fixed before but I already made another appointment to. Will not go back. read more

Zen Nail Bar - Nail Salons Near Me - Knoxville, Tennessee

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I went into Zen Nail Bar for the first time and I absolutely love my nails. Went in with reference pics of what I wanted and got EXACTLY what I was looking for. Jessie was so nice and made sure my nails were looking how I wanted them every step of the process. I will definitely go back. read more

Zen Nail Bar - Dip ombré nails - Nail Salons Near Me - Knoxville, Tennessee

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First nail place I've been to since I moved here.. and now I think I'll keep going back! Very friendly staff and they did a beautiful job. Exactly what I wanted! read more

Zen Nail Bar - Nails - Nail Salons Near Me - Knoxville, Tennessee

My experience here was very peaceful as the name implies. I got a pedicure and and a full set. Hands down the best service I've had in Knoxville. Hanna did my nails, and the shape is perfect. Will be coming back read more

Zen Nail Bar - Nails by Hanna - Nail Salons Near Me - Knoxville, Tennessee

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Loved the service! They did my Milk and Honey pedicure with hot stones! These nails are dip powder that was done in the ombré technique. My nails and pedicure was $120 all together! read more

Zen Nail Bar - Ombré dip full set - Nail Salons Near Me - Knoxville, Tennessee

I asked for the most expensive pedicure and first she cut me while trimming my cuticles. She never did the mask. When she did the hot stones they were extremely hot and i instinctively pulled away and she grabbed my leg and tried to put the HOT stone back on my leg. The massage was no where near 10 minutes as advertised which I am thankful for because it was anything but relaxing and now that I got home and looked at the polish, it's very streaky and could have done with another coat. So cut me, burned me and the pedicure looks like my 8 year old niece did it. So $45+ tip not worth it. read more

I called ahead and made an appointment. They were running behind and that's ok. When they took my daughter back for a fill...I figured it would take at least 40 minutes. I went next door to pick up groceries. My daughter called in 25 minutes and was finished. Clearly it was rushed. The paint was not smooth. It was not all the way to the edge on some nails and others had paint on the skin. read more

Zen Nail Bar - Paint not covering to the edge - Nail Salons Near Me - Knoxville, Tennessee

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So glad I stopped in for a pedicure (Saturday afternoon). I was seen right away, there were a lot of employees which was nice. And very clean. They offered me a drink which is kinda rare these days. Most importantly my pedicure was nicely done read more

This was my second time here. The first time was good, I had a young man do my nails. The second time, I had Marry do my nails. It was the worse experience I've ever had. First, I asked her not to use a drill to take off my gel polish as it weakens your nails and it's more prone to break. She ignored it. The gentleman next to told her I didn't want a drill but she did not care what I (the customer) preferred. I let that go... She then proceeded to do my toe polish change and did not listen to me wanting my toe nails shorter. She was just filing my skin as opposed to the actual nails. The shape was mostly crooked! I let that go as well.... She proceeded to paint very thick layers of paint on my toes and not even close to the cuticles (see photos). As she is doing my nails she is complaining and giving me attitude. Not surprisingly, I let that go.... At this point I knew that I did not want this lady to even give my a gel manicure if she couldn't successfully do a good job on my toe polish change. So I asked her just to take off my gel and cut down my nails. She then attempted to use the drill AGAIN, and I had to put my foot down. I told her no and she gave me attitude but finally put the drill away. She then cuts my nails but not all short, so I asked her to cut it some more. In Vietnamese she complained to the gentleman next to her that I was difficult and wanted her to cut my nails so short and bleed. In response, I told her in Vietnamese "ma'am, don't worry about my nails, I won't bleed." She was so shook that I knew Vietnamese that she stopped talking trash after that. The story is not finished. As I walk up to pay, I noticed that the polish on my toes had spilled over to the sides because it was so thick! So I asked the lady at the front to fix it as it didn't need to look worst than it already did. She asked me to hold my leg in mid air so she can literally take her nail and scrap it off instead of redoing the polish altogether. I was so turned off with this place at that point that I just wanted to leave. The front desk lady told my technician that she painted my nails too thick. The tech then told her (in Vietnamese) that I wanted three coats! The nerve of these people. Needless to say that it's just toe polish and I will rush to get them redone elsewhere. I wanted to give this place a try but I was so turned off that I cannot be bothered. On to the next. read more

Zen Nail Bar - Worse paint and shaping job ever - Nail Salons Near Me - Knoxville, Tennessee

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They told me it was $35 for a full set. Ended up charging me $70. I didn't get any design or anything special really. Just disappointed with the transparency with this business. I dont mind to pay for good, cute nails, but I didnt get anything special. It also smells really bad. I wont be back. read more

The last time I was here, I left with several bleeding fingers from my cuticles being ripped off by the nail drill. The drill also burned me, as it was going too fast. read more

I came here to try out and see if i genuinely liked the place since I was moving out here. I asked for short nails that were squared with no rounding. The nail tech cut the tips right where my nails had grown out too. Why would I need tips of you were going to do that? I asked for short but not that short of a nail, I even gave her a inspiration photo to help, with the length. By the time my appointment was over, my nails looked like bubbles and were super lumpy. I will not get returning. read more

my nails didn't turn out the way I wanted, I didn't like them at all... I wouldn't go back!! NOOO read more

Zen Nail Bar - Nail Salons Near Me - Knoxville, Tennessee

Had my first visit and it was very nice! Jessie was fantastic! She really paid attention to my needs and LISTENED! I got the Zen Golden Spa Pedicure! Very nice! Loved the extra massage time and the paraffin dip! My feet feel so soft and smooth! Much needed visit! Will be back! read more

the lady does not know how to wax eyebrows. she has an attitude when you ask her to fix it and when she does "fix" them they are still uneven and not the same shape at all.She ended up making it worse. read more

I took my daughter today for a dip manicure. 2 of her cuticles were cut during this process to the point of bleeding. I spoke with the manager and was told "not to worry it would be ok". We won't be going back. read more