10/10 . Very friendly employees, clean environment and quality work !…read more I got the best dip manicure, and gel pedicure I've had in a long time !

Professional and friendly! Miss Anne and Miss Hope always do…read morea fantastic job. Sanitary! Every nail tech takes the time to find out what you want and will make suggestions. I always leave satisfied!

Sara is the best!! She takes the time to find a color and shape you like and is very efficientread more

I just love QQ Nail Lounge and so appreciative of my nail technician, Tim…read more He pays so much attention to detail, and his nail art jut blows me away. I always look forward to my nail spa day.

For the ladies that are looking for the step above the rest - nails. When you step in you know you…read morehave just walked into something very different in the world of salons. This is a boutique that will take your nails to the next level. You will be in for a long treat - a full relaxing experience. Not a rush, just enjoy, chat - because yes, everyone speaks glorious English. Listen, I have nothing against the traditional nail joints but if you want to be pampered and know that you will have the best nail care in the business- then this is your salon. They also have a full makeup application and skin care line by a local entrepreneur named Susan Bourdeau. She is the best professional film and television makeup and hair artist in Tennessee. I am a little biased as I am TV producer but you can get made up by her for your special occasion and look like you stepped out of the pages of vogue or a TV ad. Don't go to the mall;). All in all you must call Laura's. Yes, it is a bit more expensive then others but YOU are worth it, right?

I love my nails, the employees are so nice and the vibe was classy but cute. They have a big…read morevariety of colors, I would go here if you want the best nails ever!

They always do an amazing job. This is the best nail place in Knoxville. My daughter and I always…read morelove getting our nails done there, it feels so fun and classy!

Never a long wait as they have plenty of staff therea nd they provide quick services normally.read more

I was extremely disappointed with the removal of previous gel polish by Vickie and the…read moremanicure/massage. I was specific that I wanted the gel removed without a 'grinder.' I asked the manager when I made the appointment for the polish to be gently soaked off. He said yes that is ok. I arrived, stated again that request to hand remove the gel polish. Vickie said yes. Then after less than a minute of soaking Vickie grabbed the drill/grinder because she said the polish was too hard. I stopped her, she then scraped at my nail with a hard emory board scratching my skin. When it hurt, I asked her to slow down and be more gentle, she would start with the drill and complain it was too hard. So I told her that previous manicurist would soak the nails longer and gently scraped off off the polish. Anyway, she broke two nails and ended up cutting off weeks of growth. I will never step inside this location again.

I really wanted to love this salon, but I've honestly had nothing but bad experiences. My gel…read morepedicure started peeling after just a week. when I removed the acrylic I found a green nail underneath that appears to be a fungal infection. My acrylics were also incredibly thick, and my new set started chipping after only two days. The quality has been consistently disappointing, especially for the price. I won't be returning.

Stopped in on a Friday afternoon when I was in the area. They were pretty busy, but I didn't have…read moreto wait long at all. All the staff were very friendly and accommodating. I just wanted a little pampering with a pedicure. I got the tropical pedicure and it was so worth it. My tech was so sweet and thorough. The environment was nice and relaxing. The owner got me a drink when I walked in while I was sitting and waiting for someone to be available. A very nice experience. It didn't feel rushed at all. I will definitely be back.

unprofessional - overbooks and expects you to wait. i waited over 2 hours because they squeezed…read moresomeone in before me and they didn't apologize or nothing. just rude

1 STAR -- Absolutely Unacceptable Customer Service…read more I honestly never thought I would be writing a review like this for Ombré Nails. I have been a customer since the salon opened and had been going to Yumi and Andy for years before they even opened Ombré Nails. I have supported them for a long time and considered myself a very loyal customer. Unfortunately, after my most recent experience, that loyalty clearly meant far more to me than it did to them. I had my nails done by Yumi herself--the owner of the salon. Within 2-3 days, my nails started lifting. I was out of town when this happened, so I couldn't return until I got back into town about a week later. During that time, one of the nails actually broke off before I was able to get back to the salon. When I returned, I had Yumi examine my nails. Yumi admitted that SHE had forgotten to apply the primer and told me that was the reason my nails were lifting. Let that sink in: the owner personally performed my service, the owner personally made the mistake, and the owner personally acknowledged that her mistake caused the problem. At that point, I expected the salon to do the right thing. Instead, I was still charged for the service. After acknowledging that the problem was caused by the owner's own mistake, I was told that the absolute most they could do was give me a 10% discount. After years of loyalty, I found that response incredibly disappointing. And somehow, despite everything, I STILL left a 20% tip. Yes--a full 20% tip. I was unhappy with the service, one of my nails had already broken off, the owner had admitted the mistake was hers, and I was still charged for the service--yet I still chose to tip generously. I wasn't looking for a handout. I wasn't asking for special treatment. I was expecting basic accountability and customer service. Businesses make mistakes. Nobody expects perfection. What customers should be able to expect is that when the OWNER acknowledges that she personally made a mistake that caused the service to fail within days, the business will stand behind its work. Instead, I was charged for a service that the owner herself admitted was performed incorrectly and was offered a mere 10% discount. This wasn't a mysterious problem. It wasn't something outside their control. The owner told me exactly what went wrong--and then I was still expected to pay for it. That is what makes this experience so unacceptable. After years of giving this business my money and my loyalty, I walked away feeling completely unappreciated and extremely disappointed. The nails lifting was the original problem. One even broke off. But the complete lack of accountability and customer service was the real deal breaker. I will absolutely not be returning. If this is how a longtime customer is treated when the OWNER admits that she personally made the mistake, I would strongly encourage anyone considering this salon to think carefully about where they choose to spend their money. One star because zero isn't an option.

Both times I've had dip here it has started lifting within a week. After my most recent visit, 3 of…read morethem have now cracked, lifted and been ripped off. This has never happened with dip at any other salon.

I got a manicure by Hoa & she did amazing!!! I definitely would recommend it here. Staff is super…read morefriendly.

I preface this review by saying, I haven't had stellar experiences with pedicures over the past 3…read moreyears since living in Knoxville. Coming to Kira was solely based on yelp reviews. It's a bit tricky yo find the salon, but then you enter, it's cozy, welcoming and very clean. Kira did my pedicure. Off the bat: no foot soaks ! She explained how damaging it is to soak your feet then use rough instruments . Sigh! Kira uses medical instruments. She is meticulous and skillful . She told me she's been doing this for a couple of decades! I renamed my service to MEDICURE! I received a medical grade pedicure while in a recliner, having great conversation and feeling like I HAVE ARRIVED!!!

I recently moved back to the Knoxville area and have struggled to find my new go-to places for hair…read moreand nails. Today I found my nail place! I had the best pedicure of my life. My feet went from dry and terrible to complete baby feet. I'm so happy. Not only was my pedicure perfect, lladies there are great, so nice and sociable. The salon is very clean, tidy, private and comfortable. I'm looking forward to going back. Tip - when you get there, park in the back lot of the building from Kingston pike.

Mani pedi - Joshua did my pedicure. I'm not sure he trimmed my nails to prevent ingrown toenails. I…read morespecifically asked, three times, for nails to be cut short and sides of nails trimmed. It's been two days and already have tenderness around toe nails. Other than that, the pedi massage was relaxing and nail color application is good. John did my manicure. Color application is good and I like the fact the acrylic is not built up so thick but breaking the skin on my finger tips and around cuticles with very aggressive filling is painful. Concerns over infection because I know new files are not used on each client. I'll go back in a pinch but I will keep looking for my go to place every two weeks because my manicurist quit due to family issues and I've been going to her for years.

Lucas has been doing my pedicures for about six months now, and he is absolutely wonderful! He's so…read moredetailed and always makes sure my feet look beautiful and presentable. And I have to mention his amazing calf and foot massage--it's honestly one of my favorite parts! He does a fantastic job every time, and I always leave happy with my pedicure. Highly recommend Lucas!