Dirty. Nice people. But this place had stains on the wall, buildup on the chair arms, a few pieces of litter on the floor, a broken pedicure chair (the massage function didn't work), and I don't think any of the tools were freshly cleaned. The whole place needs a solid disinfecting clean. Again, everyone I interacted with was very nice but I will not be coming back due to the lack of sanitation and overall cleanliness. read more

Have been going here for a long time, they are always friendly and helpful. They get to know their customers! Couldn't recommend this place more. read more

I was a walk in before lunch on a Monday. There was only one other client so I was an easy fit. I requested a mani and pedi with no color and a brow wax. They did a nice job with all and I selected an upgrade on the pedicure (The Signature). The pedicure was relaxing but not worth $79. I was pleased with the atmosphere but wanted to clean up and organize their products and displays. The staff was polite and I am sure at peak times it is very busy there. I would recommend this location. read more

Princess Nail Spa - Nail Salons Near Me - Knoxville, Tennessee

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Waited 30 minutes to be seated then put in a chair for a pedicure was left an hour. Lady started my pedicure then put hot towels on my legs and left to do nails for another person. When she finally came back she painted my nails not even good then said you need too sit here and wait 30 minutes for my nails to dry no I got up and left never again will I go back! read more

Princess Nail Spa - Nail Salons Near Me - Knoxville, Tennessee

Was happily greeted as a walk-in and did not wait long before they started in my manicure (fill and 2 broken nails). Tony took over my requests, with his expertise and knowledge on what was best for my nails. Aside from the 2 nails that needed tips, ne kept my nails looking as natural as possible and they look fantastic! Tony then colored them the blue I wanted and added the design of snowflakes I requested, along with silver tips (see pic). Although I'm not from TN, I would certainly recommend this place and will be back should I find myself back in the area. Thank You Tony!! read more

Princess Nail Spa - Dark blue nails with silver tips; snowflake design on ring fingers. - Nail Salons Near Me - Knoxville, Tennessee

I just moved back to Tennessee, I went here to get my nails done. For me being a male this really helps me to Not pick at my nails. At first I was Concerned cause the owner wasn't removing my overlay like I'm used to, and kinda Hurt. After she explained cause I waited a little too long this had to be done. I was like ok. But when she used her tool to file under my nails, she went too deep under my thumb. And made it BLEED, I was truly upset she just said I'm sorry. Well my thumb had been Very Sore after that. Not Good Business she should know better. So i Won't be back. I can't believe this happened. I feel that I should have Not been charged , Not good service for charging $55 read more

Best pedicure I've ever had. The environment was peaceful, the people kind, and the actual pedicure so calming. I will recommend Princess Nail Spa again and again to my Knoxville friends. read more

Princess Nail Spa - Nail Salons Near Me - Knoxville, Tennessee

I will no doubt give a 5 star rating for my Manicure (DIP) The salon was very clean and I enjoyed the ambiance (music). But I do think $50 is too high. My only negative comment t read more

I have been coming here for over a year now and have never been disappointed. I have Rachel do my nails and eyebrows who is probably the best nail artist I have ever had. She hand draws everything! I go in with an idea in my head and tell her to work her magic which she always does, I always get a ton of compliments on my nails. Nancy does my pedicures and does a great job as well. I usually go with the deluxe because I love the orange scrub they use, it smells so good! I also like the eucalyptus feet wrap because it's very soothing and feels great. The place is clean and doesn't smell which I also like. The free massage chairs while getting your pedicure are nice as well. read more

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My favorite nail salon in Knoxville!! I've been going here for ten years and they do excellent work.

Sad to say - my favorite nail salon has gone down hill on a huge scale. The owner Tony let some scammer take over while he was in Vietnam on vacation and he tried to pack in the people - throwing out customer service. I got nail polish on my skirt because the place was so dirty I was sitting in a chair they hadn't bothered to clean between clients. When Tony came back I went in to talk to him but 'the guy' accused me of lying. Now my favorite skirt is ruined and I will never go back to my closest most favorite nail salon. And I advise you to - too. Sadly. read more

This location, when it first opened, treated customers like they were special. Customer service has gone down hill! Went in for a simple manicure. No color. No clear. When this location first opened I would get cuticle cream and hand warmers for 5+ minutes. They would clean the cuticles, trim, file and buff with a buff block and buffing cream. THEN a lovely hand massage. NOW for the same price I get cuticle cream on for 2 minutes, cuticle trimmed, filed nails, roughed up nails, then a 5second buff per nail, and the SHORTEST hand massage I have ever had! You would think they had a line out the door. I was done in 7 minutes. $15 dollars. Never again! The customer service and care are gone! Pathetic! read more

While both pedicures I've had here were nice, I won't be back, based on the manicure. We made an appointment as a group 5 for a wedding party. We told them when we sat down thay we needed to leave at a certain time. An hour before we needed to leave I reminded the nail techs when we needed to leave and they assured me they would be done in 30 minutes. Not only did it take another hour and 15 minutes, but the BRIDE and my nails looked horrendous. If I can upload a picture you can see that today, 2 days after the American tip mani I got that my nails look ORANGE and are all chipped off. I haven't done dishes, I haven't even gotten hair product on them since we had our hair professionally done. There is NO reason that my 2 day old manicure should be ORANGE! WASTE OF $$$$ read more

Princess Nail Spa - Orange 2 day old American tip mani. (Supposed to be clear!) - Nail Salons Near Me - Knoxville, Tennessee

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I started coming here when they opened. Tony and Rachel are wonderful, sweet and personable. Tony does an amazing job! I had tips put on a few broken nails and you can't tell the acrylics from my own nails! Rachel also gave a great pedicure. read more

Princess Nail Spa - Nail Salons Near Me - Knoxville, Tennessee

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My mother and sister took me to get my "pre baby" pedicure before I went into labor with my first child. I had been here before and I had good service so I recommended this place for us to go. I have never in my life had such a horrible pedicure. I got the "basic pedicure" which normally last 30 minutes. She maybe worked on my feet for 10 minutes. She scratched the sensitive part of the arches of my feet all up with the callus heel remover tool, I did not get a massage, only lotion "rubbed" on my legs, and had to ask for my top coat and some disposable flip flops. My sisters pedicure also lasted 10 minutes and the polish was smeared all around the edges. The salon could be nice just needs a good cleaning and attentive staff. I'm not the type to complain but I felt totally rushed and unwanted. I'm clearly very pregnant and wanted one last pampering. I will not ever return. read more

Got a pedicure with Rachel. I'm pleased and feel the pricing is on par with other locations in the area. I will be trying a manicure soon, will repost then. read more

Do not get your eyebrows done here. I made that mistake just before going on vacation. Left me with ultra skinny, uneven eyebrows. The arch on each brow was different after the technician (an older woman) was done. I am having to draw my eyebrows on every day just to look normal.. Giving 2 stars only because my pedicure was okay. I won't be back. read more

I love, love, love Princess Nail Spa! Everyone working here is so nice, sweet, and very considerate! I've never had a unpleasant visit! I come here about every six weeks and they remembered me since my first visit! They are very clean and have excellent packages. My nails last longer than other places. read more

Great place! Friendly staff. They were able to do 4 mani's and pedi's with short notice. Loved the princess pedicure! The wax part was fun! And sugar scrub was great. Everyone's nails looked really nice. Everything was clean & sanitary. Would definitely go back & recommend. read more

It's a beautiful salon; however, seems expensive. Maybe because he talked me into Pink & White, even after I insisted I was good with just the regular, almost $50 later....... great looking nails though! read more

Went in a previous week and asked for ombré nails, the gentleman said he could do that style, when I went back to get it done I spoke with the same gentleman and he ushered me in and sat me down and reassured me he could do that style. Once they started on my nails they tried to get me to do a different design, when I wouldn't budge they finally confessed they couldn't do ombré nails. The gentleman began to give me attitude. Worst nail salon I've ever been to in my life. read more

The salon has a great atmosphere, is never over-crowded, and the technicians do a great job. I get a regular mani and pedi and I've never had any problems. The polish usually lasts longer than when I get them done anywhere else. The price is also reasonable. I definitely recommend this salon. read more

I wanted one last good pedicure before I delivered my baby and I had the worst experience ever today. I asked if they could do a shellac pedicure and they said yes. So I signed in and wrote down shellac pedi and was taken back to a chair. I sat with my feet in water for 30 minutes before someone finally came back to get started. I told her I wanted the French tip shellac "princess package" and she got started. After over an hour later, turns out she just put the regular polish on my toes. I had to wait another 30 minutes for another person to come back and take the whole thing off and start over with the shellac polish. I told her I wanted to just leave but she held onto my feet and said it would just take 10 minutes. So after over two hours, I checkout and she tells me it's $65!!!!! $65 for a quick 10 minute polish that was slapped on at the last minute?! The "princess package" is $45 and that's what I expected to pay. I asked why so much and she said extra for the shellac and French tip. I was furious and shocked that I had to pay that much. Two hours and horrible service. Not once was I offered water and I'm nearly 10 months pregnant. Never ever again will I step foot in Princess Nail Spa. It's a shame since it's right by my house. read more