The staff is not trained to do spa pedicures. The girl at the front desk was not nice and showed no interest in what went wrong. After my complaint that the spa pedicure took only 35 minutes, she said I should tell the girl who was doing my nails that she should take extra time to do it properly. I was beyond shocked by her response. read more

Had an appointment for Friday. I got my feet done first. Decided to get a spa pedicure. I think they were training this woman. although she was very nice she didn't seem to know wha she was doing. After everything was done she had to go back and fix all the nail polish that was on my skin. I tipped her because I felt bad because she was trying. But when I get home and took my socks off, my feet were so rough I wasn't funny. When I went for the manicure a fill-in, she licked me at least three times and then at the end when you're paying, she charged me for what the person who left this place would normally charge me and that is with designs, but this time I got no trying to explain that to them and in the end I ended up paying it because I just wanted to get out of there. Horrible experience. read more

Outstanding pedicure. Very clean place and very nice people. Great service. Seats were comfortable and had a massage option. I'd go back

Came here based on the good reviews, and I was sorely disappointed. I'm not even a super picky person about my nails, but I was almost in tears by the end because of how bad they looked. Please avoid this place and don't come here. The workers are not pleasant or friendly, and they seem to respond negatively to feedback. In my experience, you should want to do the nails beautifully and perfectly for your customers. I seemed like a burden just because I was asking them politely to fix the technique. I got a pedicure with French tips, which was a disaster. I had to walk her through every step of the process, and I couldn't even relax. She didn't even file my nails evenly (which is the most basic thing you should know how to do in a salon), and all of the lines of the pedicure were of different thicknesses. I looked like a clown. The manicure was actually probably the worst I've ever gotten in my life. The technician looked like she started doing nails that day. They looked messy, uneven, and generally horrible. She barely took any time to fix the nail onto my nail bed correctly, and left them thick. Each nail looked like it was pointing in a different direction. I got these done before I flew across the country for a baby shower. One nail chipped off the mere night after the manicure. I didn't have time to get it fixed before my flight. During the event, another two popped off. I did nothing to provoke them coming off - it's just the result of a cheap manicure. Do not come here. read more

This has to be one of the best nail salons in Bergen County! So glad my friend told me about this place, because I was in desparate need of a good nail salon and this place answered my prayers. I have been coming here once a month consistently since May, and have never been disappointed. They honor your appointment time and you never have to wait long. Most of the time they take me right away. The nail techs are polite and accommodating They take their time on your hands and feet, and always do an excellent job. Their services are reasonably priced as well. The stations are very clean and the decor is beautiful. read more

Luxe Nail & Spa - Very clean and tidy - Nail Salons Near Me - South Hackensack, New Jersey

OMG...Matilda!! I found MY nail salon.. affordable, nice staff, responsive. I'd been here a few weeks back for a serious "help call" on my shattered nails but they are APPOINTMENT ONLY. I was not happy but i get it... most people want to stay healthy and protect others from the COVID madness. So.. i was off and called aground 10am to come in at 1. Not a problem but he did repeat my appt. Time just to be sure i understood no late comers!! Cool. I walked in.. immediately in a chair... and Matilda started to work on fixing the not so great mani I'D gotten in NY. I still can't believe how good she is... very sweet... and a true pro. Icing on cake... my nails looks so great for a GREAT price!! Needless to say.. I'm sold... and i highly suggest you check them out... make your appt and see for yourself... read more

I've been going here for years. Great nail techs, clean, very organized. It's very rare I have to wait long as they schedule really well!

So I've been getting my nails done at Professional salons for a little over 25 years now. I usually go to a nail salon in Closter, NJ but got tired of traveling all the way from Ridgefield Park so when I discovered Luxe I was skeptical to say the least. I am very picky and take a lot of pride in my hands. This salon is great, make an appointment with James and get a regular mani/pedi and I promise you that you will be happy with the job. He does an excellent job and pays So much attn to your nails. Make sure to make an appt b/c although walk ins are welcomed, you'll spend a lot of time waiting. Also, I get color gel and a reg pedi read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

Love the shop! James is the best nail tech - takes his time, gives the best hand massage & is true to his appointment time.

I'm obsessed with Jeremy at Luxe Nail & Spa. He is so sweet , caring, attentive, ambitious, creative & extremely talented. It's always the most wonderful time engaging with him. Literally, today was the best 21/2 hours I spent in a long time. Luxe Nails never makes you feel rushed. I live to go there and hang with him every 2 weeks. He makes meee laugh, he's sooo funny. Go see him.. I promise you , you will never go anywhere else. He goes above and beyond. Simply the best! Appointment only. read more

Luxe Nail & Spa - Succulent flower inspired nails :) - Nail Salons Near Me - South Hackensack, New Jersey

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Usually, they do a great job. The salon is lovely and clean The workers are pleasant and try to accommodate you. So far, this is the best nail place in the vicinity. read more

I've had a great experience every time I go to Luxe nails. Book your appointment, arrive on time, and it all works out. The nails techs are all really nice, and they make their clients comfortable. Jeremy did my hands and feet. He really showed he cared and put the work in!! Thanks Jeremy! read more

Luxe Nail & Spa - Gel manicure - Nail Salons Near Me - South Hackensack, New Jersey

Great work - Clean and creative and innovative. Since this place opened I have not gone to any other spot! The employees are very nice and you can show them any photo of nail art and they will do! I am so delighted every 2/3 weeks to get my new art done! Make an appointment and you can always call ahead to see if they are running on time or you have some wiggle room. read more

Service was excellent. Loved my nail tech. But will not be coming back. I refuse to support Trump businesses. Take the L.

Absolutely found my new place. Just moved to the area and found Luxe Nails on Yelp. Despite the mixed reviews I decided to give it a try. I am so happy I did! All of the tools came out of sealed pouches. They used a liner in the pedicure basin. Everything felt so clean and professional. Great experience and great job with the gel mani and pedi. I also really liked that everyone seemwd so friendly and the whole salon was talking to each other, the employees and customers. Reasonable prices, very similar to other prices in the area. I will definitely be returning!! Matilda was great!! read more

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The only reason I'm giving one star is because there's no option for zero. I went in so excited for ombré nails and got stuck with Kevin and ended up leaving crying. They wouldn't refund any money or at least try to fix them. In order to get them fixed I would still have to pay the same price for something they messed up on..... They were overall rude about it and didn't end up finishing my nails. They don't care about customer service and there should be something done about it. read more

James really is amazing! I'm originally from Essex County and have been struggling to find a reasonably priced place in Bergen County that does nails well buttttt I think I've found it! James is detail oriented and gentle - I didn't have my hand smacked once ha. It was $20 for a fill in which is about what I paid in Essex County and +$10 for gel polish. All the nail techs seem great (I can't be the only one who watches other people get their nails done lol curious much) and they had Netflix playing so that was chill. Fingers crossed that this is my new go to place :) read more

I went to get acrylics placed about 1.5 weeks ago with appointment placed and they did a beautiful job initially. The nails lasted the entire week during my trip to LA but because it was my first time with tips on I wanted to get them removed sooner than later as I type a lot during school and my vacation was ending. Because it was last minute decision to remove them I made sure to arrive as soon as they opened to have them removed and MAYBE even get a manicure done if time allowed (on both ends) I was even okay with making an appointment later in the week or the day to get the manicure done. When I walked in, no one said good morning or even acknowledged me for a solid 1-2 minutes. I sat down and then one of the staff members asked me if I had an appointment. I said no but that I needed to get the tips removed and possibly a gel manicure. I waited for another 3-4 minutes for a response .... They were not proactive about their jobs.... there was no one else waiting either. It was me, 3 employees and 0 answers. They finally asked me to sit down and it was followed with a very unhappy discontent employee who looked more than annoyed to be anointed to my care. Prior to coming to the nail salon I had already cut the tips partially to make my life easier while typing which I explained to the nail tech. However, he failed to listened to me the 3 times i told him i did that. Then he proceeded to accuse me of not getting my nails done there in the first place. I had no idea where the passive aggression was coming from as I was not gaining anything from lying about where I got my nails done. He accused me about 2 times more after that. Honestly, I felt so uncomfortable during my stay there that I just did not want to come back again. I know they do good work, but please... Be more humble and kinder to your customers whether they made an appointment or not. Work more professionally. If you do not want walk-ins then please state "by appointment only," or else do not make it so blatantly obvious you do not want me there. All of them acted like children. read more

Wonderful experience! Thank you Jeremy for an amazing French manicure. It was done to perfection. Will be back very soon. What a great find! read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

I'm used to paying $100 at other nail salons (better ambience includes a beverage, clean and neat and new) however the skills that everyone here had is pretty high standard. I see a lot of people complain about prices but I'm sure if you pay less you get less and let's not forget inflation is real and worse than ever. I did get upset the last time because I got for crystals and gel extensions and each rhinestone cost me $5. That's a rip off but overall, the nails themself; the humble workers; and prices seem overall fair and worth the price read more

Matilda did my nails perfect, she takes pride in her work. Gel color: 438 Island Oasis read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

The worst gel manicure ive ever had. I should have said something before I left but I'm not that type. The guy was very very nice but my gel manicure was HORRIBLE. Same day, not even an hour later the edges started peeling. He should know you can't paint a cuticle with gel polish. Sad I paid $30 for this paint job. Will not be returning. read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

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Amazing service ! Fast Friendly and Fabulous . My daughter and I absolutely love the staff at Luxe everyone is truly passionate about their job and have incredible talent . Thank you Luxe for the great service all around . read more

This was my first time coming here and I'll deff come back! I got a mani and spa pedi by Brian. He took his time and did a great job! They're very clean and open everything in front of you and the staff was very nice read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

Sophia H, shame on you! I have been coming to this salon since the day they opened. Jeremy is my nail tech and he is far from anything you mentioned. ALL their instruments are sterile as they are opened directly in front of you from a sterile pouch. I think the only problem here is you. read more

Great customer service and such a fun environment! I've finally found my NJ nail place after almost 4 years

So I believe I finally found my go-to nail place! Beautiful salon and most importantly clean. New tools for every person,every time. In turn, this means it's about 5 dollars more than most other places. Anyone not willing to pay this for your health and safety, well that is no reason to give a bad review. Most importantly, Jeremy makes you feel welcome and at home, from the moment you walk in. I'm so Glad I went a tried a new place that I can always trust for an amazing mani/pedi!!!! read more

If you're not looking to tip $10-20 for a basic fill don't book here. I have been clientele here for years ever since they opened as well as family of mine as well which they just lost after today. I booked an appointment with Jeremy and paid $70 for an acrylic refill when all other regular fills are between $45-50 not to mention he left white acrylic on 4 nails from the last appointment which I didn't complain about either. I didn't complain about the price and paid and tipped $5. & he said I didn't tip enough when what I got was simple and no extreme design or add one just colors. Jeremy stated that the tip wasn't enough and that he's more worthy of just $5 and said it in front of everyone making it seem as if I didn't tip anything. I'm a full time nursing student and I paid and tipped and it wasn't enough & was told rudely that I should've given a lot more which I wasn't going to do. Just lost three clientele. read more

Luxe Nail & Spa - Left over white acrylic from last fill - Nail Salons Near Me - South Hackensack, New Jersey

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This place is horrible, I made an appointment at 2pm, I got there at 1:45pm after I waited till 2:20pm I went ask Jeremy how much longer cause I needed to get my daughter from School, he said I would need to reschedule my appointment just cause he didn't know the girl was getting ombré nail. That is insane. If u know ur next appointment is at 2pm and u don't have time to do ombré nails, he should of just tell her he didn't have time to do it. I ended up canceling my appointment that I really needed cause I'm going away, and not Only that, my friend made an appointment too she was early and anyways she had to wait half hour to get her nails done. It is just not worth it. If u don't want to wait 30 or 40 minutes after ur appointment to get ur nails done don't ever schedule with them. I would never recommend this place ever again. Lost of time read more

I did my nails two days ago in another salon. The acrylic lifted and the color chipped two days later. I found luxe Nails on Facebook and they did wonders with my nails. Made them look better than they did two days ago! A bit pricy but with it. Never going back to where I went and I'm staying with luxe nails! read more

Third time getting my nails done here to date. Today was a pedicure and gel set manicure. My manicurist is Caroline and I love her work! She knows her craft! My last visit was for a pedicure but then I decided to get a gel set and she was available to take me. I was fortunate she was because they are by appointment only. She's great and very pleasant. Highly recommend her! My last gel set lasted the full two weeks. read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

Won't fix a nail if they are busy. But told me I couldn't make an appointment to have one fixed anyway. Not sure if he is the owner, but the older gentleman that works there was very rude about appointments several times. He also gave me one of the worst pedicures ever. Caroline does very good nails, however, it isn't worth it to be treated poorly though. Nail salons are a dime a dozen. ‍ read more

This place is it. I am so thankful that this place exists. It had been a long time since I had gone to get a pedicure. During that time, I decided to cut my own toenails, and what a mistake that was. I ended up hurting myself more than helping myself. I finally decided to get a pedicure and chose this place. I didn't have an appointment and I'm pretty I showed up during a busy time, but they took me anyways. I didn't get a chance to get his name, but I will next time. He did wonders for my toenails. He knew what needed to be done and did it. He basically did surgery on my nails and I couldn't stop raving about it to everyone. So I definitely recommend this place. They're fun to talk to and they are very diligent and meticulous with their work. Will def make an appointment next time read more

My original nail salon keeps canceling their nail appointments on me so I was searching for a new salon near me to go to. I called them on my way home from work to see if they had an available appointment to get my toes done which desperately needed to be done. They were able to fit me in and I fell in love with how clean they are and the attention to detail they show. My safety shoes I use at work ( production safety rules ) create bumps on the side of my big toe kind of just like a blister building on top of a blister and the girl who did my toes filed it off for me which makes me happy because I am a type 1 diabetic so I do need to get my toes done just for health reasons. Definitely will come back again read more

i love this nail salon! i always get acrylics and my nails have never broken once ! they're all so amazing ! read more

Luxe Nail & Spa - Nail Salons Near Me - South Hackensack, New Jersey

they do a really good job and treat they clients right. Prices a bit much for me but really recommended!! but make sure to call before you go. read more

I honestly don't know what's going on with Jeremy lately but his ego is really getting to his head. I guess they don't need customers from the way he has been treating clients lately. He actually told me he was the best and there is no salon better than his. After I paid a lot for a color change I went to another Tech Kevin. Kevin was my original tech until he shortened his days for family reasons. That is when I went to Jeremy. I mentioned to Kevin about the prices and he really had nothing to say but he immediately ran and told Jeremy what I said. So my next appointment I booked with Jeremy and when I came in he didn't say a word but would get up multiple times to talk about me to other techs. They was laughing and snicking making me feel uncomfortable. James was behind the desk and I asked him to get a color he was near and he told me to ask someone else to get it. I said nothing because I'm there for a service and apparently whatever Jeremy said about me he lied and exaggerated to get the whole staff looking at me sideways. Jeremy usually takes a long time to do nails but today he was extra long. It took him 2 1/2 hrs for a fill in and pedicure. It was the best fill in and pedi he had ever done for me. At check out he charged me 70.00 and I gave a 10.00 tip. I didn't say a word for charging me an extra 10.00. Usually I pay 35.00 for fill in and 25 for pedi. After not saying a word to me for 2 1/2 hrs then he asked me to go outside. Red in the face he yelling at me telling me he heard what I said to Kevin and he didn't like it. He doesn't like being talked about meanwhile he was talking about me for 2 1/2 hrs. He told me that he's the best manicurist. That I would never find anyone better than him. Then he lied about prices he charged me in the past and bought up personal things I told him as a threat. Then he bought up reviews and said if I wrote reviews I better take them off or I can't go into the salon again. Because they are all family I guess they feel it's ok to treat people this way but it's not. So Jeremy says to me "look how long it took me to do your nails". I told him he takes a long time to do everyone's nails. He's never on time. You always end up waiting. He said he wanted to show me how good he was and that I couldn't go anywhere better and he charges by how long it takes him. So I said your charging by the hr or half hr. He didn't know what to say. It ended with me crying and him being cocky and walking away. Long story short when you go in ask for prices up front. Don't tell your personal business to the techs because they discuss it with one another and it will be used against you if you have a problem. It's no longer a business it's turned into a personal space where you as the customer can't say a word. And if you have an issue or complaint just keep it to yourself because your issues mean nothing cause Jeremy is the best manicurist in the world! read more

Got a pedicure which I loved! However, the paint chipped on my big toe before I even left the salon. I also got the gel nail set and wasn't impressed looked unfinished. The place is super clean and they took me without an appt. I would go back and try someone else on my nails to see if it's a better experience. read more

Love love love this place! Amazing service, the staff is wonderful (Jeremy is truly an artist). This place is the CLEANEST nail salon I've ever been to! Everything comes out of sterilized bag and files are discarded after single use right in front of you. read more

PLACE SMELED LIKE BLEACH, not good for health and I booked an appointment yesterday for 2 people at 5pm, and we got there. Picked out our color and it was 5:30pm. We were still waiting. More people kept coming in and one lady was called in to sit. We were so frustrated. The other 2 ladies who booked at 5pm was also furious and told me this was ridiculous. Later the nail lady stated she had a few trainers so it'll take a while. I told her she could've told me that because I called at 12pm to make an appt and I killed time. And again, the terrible smell. It could affect anyone's liver. I had to wait outside and I have no idea how everyone else could stand the smell. I was feeling nauseous This first time experience was Bulls***t. Total disappointment. I walked out and didn't stay. read more