After trying three or four other spots in town, including the YMCA, for deep tissue and generally great massage I finally found LUXE. While not all massage therapists are created equal, I've had two good and one great massage here. The front desk is flexible, the atmosphere upscale-ish without being cold or pretentious and the spa area is quiet with nice amenities, including wine (wine! in Lancaster!) or water or juice. Finally, I've seen all sorts of people come in to this spa, from new-to-spa types to I-could-buy-this-spa types. Everyone is treated well. read more

My 2 Daughters goes there they both love their transformation they very respectful amazing hair sytlest on point

Luxe has been my go-to place for Gelish manis and pedis for the last 6 months, pretty much ever since I discovered Thuy (pronounced "Twee")--nail technician extraordinaire (not to mention adorable, but that's beside the point). Thuy does the most amazing manis and pedis I've ever had. I prefer Gelish (or similar) manicures because otherwise I cannot seem to even make it out the door of a salon without chipping a nail. With a gel mani, I can make it a LEAST a week with my nails looking absolutely perfect. Gelish is advertised as lasting 2-3 weeks. That may be a bit of an exaggeration; my nails tend to show growth after 7-10 days and the tips are often getting a bit chipped as well. But the polish that does remain stays perfectly shiny and pretty. Back to Luxe and Thuy--the point of this review. I love that Luxe almost always has last minute appointments available, and if I book the appointment in advance I get a telephoned and emailed reminder; always helpful. I'm greeted with a smile and an offer of a beverage--a really nice touch. The salon is pretty, clean, and comfortable. Now, on to the raving about Thuy. This woman is so incredibly detail-oriented that your nails will NEVER have looked better. She's a perfectionist and is dedicated to giving you a seriously wonderful manicure or pedicure. If there's the slightest bubbling or other weirdness, it gets fixed asap. There is no way you're getting out the door with anything less than gorgeous nails. If you're looking for a rush job, she may not be the person for you; perfection takes time. But if you want lovely nails that will get compliments, make an appointment with Thuy. Just make sure to leave some appointment times for the rest of us! read more

I've been to so many salons and tried many different people.to get great hair service. But luxe always provides me with the best service. Not only do I get my glass of wine when I sit down to get my hair done but I have a stylist who listens and is honest and realistic about the decisions I'm trying to make with my hair each time. If I'm unhappy with the way that my hair looks, I have never had a problem being able to go back and have them correct it. Nicole has done wonders for my hair it's the healthiest it's ever been and I am ecstatic with my cut and color today. I highly recommend luxe to anyone getting their hair done and thoroughly encourage you to talk to your stylist explain your desired results and be honest with them in the end whether you like it or not before you leave. Because they WILL listen!!!! read more

Luxe Salon & Spa - Hair Salons Near Me - Lancaster, Pennsylvania

First timer. Half day package. Everyone was so friendly and informative. Especially loved Kelly for my facial. Will definitely be back!! read more

I've been going here about 8 months now. I'm a 48yr old professional F with dry/frizzy hair and bad nails. I chose this salan because everyone looked "normal" on the website and I didn't want another bad hair experience. This salon is a little pricey but GREAT! I get the Keratin blow out about every 2 - 3 months and it keeps my hair shinny, soft, and easy to manage. I also get highlights now and then and a "base bump", which lightens the roots, in between. Ashley is great with color. The whole staff is sexy and entertaining and they play great music and serve drinks all the while. It couldn't get much better than this! The gelish nail polish does peel right away. But the other brand (on the wall) lasts longer than most (2 weeks for me). Go relax and pamper yourself! read more

I came in on a Friday in dire need of help. I had been to the spa for a massage and manicure before but never to the salon. My hair was in need of coloring but because of some past over-coloring, it needed seriously fixed. I have been a blonde for years but sadly, the ends needed to go and a color change was needed. I was scheduled with Whitney. Not only was she so sweet, she was super helpful in the process of fixing my hair. We looked at colors together and she gave her honest answer as to what was needed to fix my hair. The color ended up turning out great and we also looked at colors for the next time and discussed a plan to make my hair healthy again! I also got a cut which was wonderful. I will 100% be back and have already scheduled my next appointment. This is a awesome salon and spa. read more

Luxe Salon & Spa - Love #bumble and #bumble - Hair Salons Near Me - Lancaster, Pennsylvania

Luxe is THE place to enjoy anything from a manicure, to a full day at the spa, or anything in between! I personally was treated to a massage, facial, and eyebrow waxing. It was my first time getting a massage and a facial, and the fabulous ladies at Luxe were wonderful in making me feel comfortable and at home. The decor and ambiance of the establishment was very relaxing and I immediately started to de-stress from a hectic few months the moment I walked in. All of the ladies I encountered were wonderful, but the owner Anna is such a treat. She will go out of her way to make you feel at home. Definitely the best spa in Lancaster, a true hidden gem of the city. Side note: It's the only spa that gives a full hour for the massage (all other spas in town give 50 minutes instead of 60 to jam in more clientele!) Very reasonable pricing from what I could see (it was a birthday gift, so I'm not exactly sure!) A MUST visit for any Lancastonian. :) read more

I've been to Luxe for several reason, nails, trim/cut, style and color. Every single time I've had an amazing experience and will not go elsewhere. Everyone I come in contact with at Luxe is pleasant AND KNOWLEDGABLE! It is an enjoyable, upbeat and trendy atmosphere every day of the week, First Fridays at Luxe is a TREAT if you can get the opportunity to experience an appointment during those days/hours. I've recommended this salon to all my friends and will continue to recommend it. If you have not yet had the pleasure, you will be amazed! read more

Luxe is an urban, chic, and lively salon that never disappoints! Every first Friday of the month they offer discounts and sales on their products and services. I have gone here for the past two years and never been disappointed with my service! I don't remember the brand of hair color that they use, but I always have such soft, silky hair after I get it dyed, and the best part? It doesn't smell! In fact, it smells good! Try them, you won't be disappointed! read more

Took my mom for a side-by-side massage. Luis was my massage therapist and my mom had Gillian. We both couldn't have been more pleased with that hour of luxury and pampering! These two were fantastic (unfortunately, we live in NJ otherwise this would be at least a monthly treat). I told Luis about the discomfort I'm having in my hands, at the base of my thumbs, and he worked on my wrists and hands for about 5 minutes each side. It wasn't until 2 1/2 days later that I realized I had no aches or pains in my hands! Whatever he did worked...for over 2 days...the aches are back, but boy oh boy, it was nice not feeling that pain over the weekend! The spa was lovely, very clean and comfortable - everybody that we met couldn't have been nicer! It was a fabulous experience all around - would definitely come back when we're in the area (wish it was about 2 1/2 hours closer to home!) Thank you Luis (& Gillian) and Luxe Salon, for a wonderful experience!!! read more

I have gone to Luxe for highlights and haircuts for over a year. I am a student in the area and find the location extremely convenient and the service very friendly. I am a huge fan of Alex - She has always seen me on-time, does an excellent highlight (very consistant), and gives a great cut! Very "hip and current" atmosphere, extremely clean, and streaming Sirius radio playing music. Lot's of events, too! read more

Luxe has a very unique atmosphere. Everyone makes you feels relaxed and comfortable. I've been going to Luxe for a year now and their services are great. I get my hair cut and colored by Ruben and he is fabulous. I have long straight hair and he did a fantastic job with my ombre highlights. I also get spa treatments with Amanda and her facials make me feel refreshed. read more

This is depressing! All I hear are bad reviews here! I have been living in Lancaster, PA 2 yrs now, and have been driving back and forth to Rockville MD (a 2.5 hr trip) every time I need my hair cut! I've been stretching out haircuts to 16 weeks because my hairstylist, as good as she is, continues to raise her prices, which, with gas each way, has become unaffordable to me on a regular basis. Had been loyal to her for 12 years, and had tried finding an inexpensive backup stylist out here, but with disastrous results. Granted they were at "Cost-cutter" type places, but with the reviews I've been reading, there seems to be a whole lot of dishonesty. I never had this problem in NewYork. You found a hip place , a stylist and you stuck with them. Period. No hidden costs. No 18% nonsense. You tip your stylist. This traveling is now becoming too much, particularly with an older car....and once again, someone I entrusted with this head of hair, messed it up and gave me a sham of a cut, and I need someone to help undo some of this damage. Yes, it will grow out, but a bad haircut to a New Yorker is like having nothing to wear but someone's acid-washed jeans. A great haircut rejuvenates you, changes your attitude, makes you feel sexy, vibrant, alive. Gives you the impetus to say, hey, I've still got it. It's a confidence booster. So finding a cool hair salon with a talented stylist who gets you and your hair, is just about as important as finding the right gym when you relocate. I am looking for a salon that does hip and sexy cuts for all ages. I have short to mid-length hair. I am an ex-New Yorker. A city person. Need I say more? read more

I was in town for a wedding and found myself with a few extra hours and my nails were a disaster so I was looking for a quick manicure. When I called they said they could squeeze me in if I could head right over which I really appreciated. When I arrived all of the manicure stations were being used but my technician was available and it quickly became clear this could be an issue as I heard several employees talking about how they would make this work. I opted for the Vinyl Lux Mani and was told it was not as quite as long lasting as gel but much better than normal polish. The paint job was mediocre, similar to when a friend does a really decent job. It wasn't quite salon quality as there were parts of my nails that were missed, the color was uneven and the tech used her fingers to remove rouge polish instead of a brush leaving polish on my fingers. By day 3 my nails were chipping. For $15 it wasn't a terrible deal but I've done a similar job myself. read more

Great couples massage! Beautiful facility. The robes were plush and we enjoyed the positive vibes.

Our second time visiting Luxe for a couples massage. Jessica and Mandy took great care of my husband and I. Room, service, and massages were top notch. We can't wait to return! read more

I am really just so, so incredibly embarrassed & disappointed over my experience here. I cannot help but think there may have been some discrimination going on. I wish I could comment on the services but I didn't get that far & here's why: I was looking for a place in Lancaster to get my eyelashes filled. I emailed requesting an appointment & they told me the day was booked & to give them a call. I really didn't feel the email had much of a welcoming tone, but I called anyways, I REALLY need to find a place to go to consistently (take note of the content of that email). When I called, I did learn they would have me come in for a lash consultation (okay, I will drive 50 minutes for pretty much nothing, that's fine). I scheduled that & inquired about the price. They informed me that the consultation was no cost. The conversation was short & brief (take note of the content of that call). I went to the salon, had my consultation - the girl I met with was young but she seemed pretty experienced, so I was happy with that & it turned out I really liked her. I was looking forward to getting an appointment. So, I pretty much only need a fill for these lashes (as I haven't even hit the growth cycle yet) yet they scheduled me for a mini-set (fill is $75, mini set is $125). That's fine--I was new, I was willing to pay the extra. We scheduled for the next day and they hit me: I would need to put down a $50 deposit to secure the appointment. I was flabbergasted. They are NOW just telling me that I need to put down a FOURTY PERCENT deposit for the service? ...and it gets better... and $50 each appointment moving forward? Let's just take a minute to review this... My first appointment, which is a fill, but they are charging me for more (and I am not complaining), they are requiring a 40% deposit? My subsequent appointments, which WILL be fills (and I will not allow them to charge me more), I am to put down 66% deposit? A $50 deposit on a $75 service, just to help you keep track. My gut reaction, obviously is how in the heck did I miss this? Well, I didn't miss it. Apparently, it is SO NEW of a policy that they couldn't inform me the first opportunity they had (via email), the second opportunity they had (when I called to schedule the consultation), or the third opportunity they had (when I was completing my consent paperwork). Conveniently, it is also missing from their website. I have to question whether it is even a policy--no business that wants to function retaining new clients is going to treat someone like this. And they certainly are not going to make a client put down a 66% deposit to secure a service. The other item of concern was that when I called the salon to speak with the manager to make sure I understood everything they had just told me... you know, to verify that they have a policy requiring clients to make a 66% deposit.... it was though she wasn't even listening to me--I told her nicely, but firmly, that I will NOT be making deposits until either their website is updated OR the paperwork is updated. She then asked me to make the deposit over the phone. So, if that story was too long, I guess the best way I can summarize is ... stay away! Unless of course, you are willing to be hit with whatever random policy they give you. read more

Usually do the couples massage. Everyone is very friendly. Quiet ambience in the waiting area. Get a free mamosa. My girlfriend likes it for the relaxing ambience. The masseuse was attentative and very accomadating read more

Love this salon! They offer so many services for the salon and spa! I have tried a lot of salons and this one is professional and friendly! Definitely recommend! Be sure to look for coupons in localflavor.com and clipper magazine. I go to luxe for Balyage :) read more

This establishment is absolutely amazing! I have been there about 10 times. I've gotten massages, hair cuts, hair color and most recently microdermabrasion and laser treatment! I did experience an issue with a new stylist that has since been let go but the manager spoke with me and more than made up for the mishap! Everyone is so friendly and customer service oriented! If you get microdermabrasion ask for Adrienne! I also love that they ask you if they can get you a beverage as soon as you check in! Love love love this place! read more

Terrible experience. Never going back that's for sure. My hair turned blue after putting in the toner to make sure my blonde doesn't turn brassy. Wasn't made about my hair being blue because it's an easy fix. Im mad because they still made me pay and there was no attempt to fix it. When I asked for me a money back they didn't even give me half of what I paid back. Won't be returning ever read more

As the five star rating suggests... "Woohoo! As good as it gets!" I have been coming to Luxe for almost one year now, and I have never once been remotely dissatisfied. I have experienced almost every service, including, hair cut and color, massage, facial, manicure, pedicure and even lunch with a spa package. Luxe is located in the outskirts of downtown Lancaster in an old renovated warehouse. It looks decent from the outside, but you are truly "WOWED" after you walk in. The decor and colors are very modern, vibrant, fun, sexy and welcoming. You would think you were in NYC, not Lancaster. And every staff member is super friendly and courteous. Luxe is perfect for all ages and men or women. Their prices are competitive and cannot beat, especially for the outstanding service you receive. If you like them on facebook, you will notice that they run specials and promotions almost every single day for all of their different services! And they always have great specials and fun activities happening on First Friday. The one thing that absolutely keeps me coming back is.. WHITNEY!! She has been cutting my hair for almost a year now. And every 6 weeks, I am not disappointed. She is phenomenal. I've never had anyone color my hair as good as she does. She specializes in hair coloring, including ombre and up-do's, as well as makeup application and nails. I recommend Whitney to everyone. She really is the best hair stylist around. So don't wait... call Luxe and make your appointment today. And be sure to ask for Whitney :) read more

I found Luxe via Yelp when searching for a spa for my MIL. I live in the NYC/NJ area and needed to get my nails done for a wedding in Lancaster. I booked a gellish manicure. My appt was scheduled for 10am. The self-described "London Punk" nail tech didn't greet me until 15-20 after 10am. Annoyed at this point. I asked her about gellish since I have never had this done. She raved about how it would last three weeks, two at the very least. During my mani, I noticed she skipped over my cuticles. I asked her to remove them, and she gave me a song & dance about how no one ever does that. I asked that she remove and clean up my cuticles. I was paying for a mani for God's sake. She did so begrudgingly. She completed the gellish mani. I paid, went home, changed for the wedding and then noticed four of my nails already peeling! Normally, I would go back to the salon, but I was on my way to the wedding. Day two, my gellish nail polish has completely peeled off every single nail. I am very unsatisfied with this gellish manicure. I would not recommend. I think the tech's name was Jess, but not sure...but if you go and hear someone describe herself as "London punk" that's the girl. The decor and atmosphere is the only redeeming quality of the salon. I could have done a better job with Revlon top speed nail polish. DO NOT GO HERE. read more

Went in for a Brazilian. The girl I had was super nice. My issues are with the over-priced service and shoddy results. $75 for a Brazilian should get you the whole kit and caboodle... I ended up with a partially done kit and the caboodle wasn't even touched. As nice as she was, I won't be back to waste my money. :-/ read more

It's been almost years since I've been to the salon however I keep getting emails that they want me back. To start off it was the worst experience ever. I believe the time frame that I was booked was three hours, even though that wasn't enough time, since I had to have my hair colored and styled and I have alot of hair. The stylist colored my hair however he had another appointment coming up and yet hadn't styled my hair he asked for another stylist to do it which did a horrible job and I was not happy at all. When it came time to pay I was asked how much I was tipping each stylist as if it was my fault I needed to seperate stylists when I only booked for one. Very disappointed I had to leave a tip to 2 different stylist when I wasn't even satisfied with my service. I recommend you don't come here because if they have an appointment comming up they won't finnish your service and have it finnished off by someone else who doesn't do a good job. An addition to this being a very expensive salon in fact the priciest in lancaster area knowing that their hair dye brand is wella. On a side note 29 reviews obiously tells you the very little clientele that is satisfied with there service and the bad hair service they do and especially when the only the good reviews are about massages and mani/pedis. read more

4 days later and my hair is still all messed up from the product after numerous washes!!! Never again!!

Got a massage from Gillian. She was incredibly pleasant and very friendly. The massage was also absolutely exceptional. I've been having problems with my back and she used really firm pressure to help alleviate that soreness. I am only in town for a short while but if I have the chance, I will definitely be returning to Gillian!!! read more

I've had descent services (cut and color) at the Lancaster location. Nothing great but nothing horrible -- except that completely useless express keratin treatment I was talked into one time. However I've gone to the Lititz location a 3-4 times and there are always issues. The one woman who works the desk always acts like it's a total imposition to deal with customers. My last visit the stylist was obviously very new and took over 4 hours to do a root touch up and hair cut. I have a lot of hair but it's never taken that long. She still wasn't done after 4 hours and I left with a half wet head and an unfinished cut because she ran out of time to cut my bangs. My stylist was nice and obviously still learning and I had Groupon so I just let it go. Then the receptionist gave me such a hard time about using my Groupon even though I mentioned it at booking and again on arrival. She then disappeared for 10mins, comes back & acts likes she's doing me a big favor letting me use the Groupon. The total seemed high but I was just VERY ready to get out of the salon by that point. Even though ALL salon pricing always seems like a big mystery with a giant surprise at the end (if the website lists the service as $200 you always know you aren't walking out without dropping at least $350. Why can't pricing be upfront at the start or at least an itemized bill!?!?!) ... tangent, sorry ... anyway long story made longer ... SURPRISE (not) she charged me full price. I should have called the Lancaster salon the next day but I'm kind of a wimp about those things because I'm always tentative to complain about the people doing my hair or making my food. My stylist did say I could come back the next day and she would finish up the cut but I really didn't want to spend another hour at the salon. I will say the blonde, bubbly receptionist at Lancaster is always really sweet and nice. She is memorably great. read more

I just had my hair done today. Spent $150 to get my hair coloured and get a gel manicure done.. I came around last month to get my hair done as well and mostly returned because the hairdresser Sarah is really nice. What really spoils my experience each time though is the receptionist. She's simply one of the rudest and most fake being I have ever met. Switching between bitchy and a fake smile seems to come most naturally to her. I usually can't be bothered to reason further with people like this. Granted I was running late again (its my third visit and i was late on my first) due to work but that attitude and the little things she peppers in every chance she gets to emotionally guilt trip me upon my arrival are just tell tale signs of an emotionally immature person. The staff in the salon are reasonably nice, but this woman really spoils my visits. Interestingly enough, she's probably the only person in the salon without a real skill. This place does have a nice cosy set up but I'll never set foot back here again and will find another place for my monthly visits. I ended this one at the receiving end of a derogatory warning and a mightier than you minion voice about how I need to put a 20% deposit the next time I make an appointment. Don't worry about that. I'll take my business somewhere else. Take this as a personal comment but to the nameless receptionist: your youth will fleet you one day, think about what else you will have left then. About the salon, the set up is nice, its modern and clean. Their technique is not amazing (applying hair dye directly onto the scalp for example) but fair enough, though it doesn't warrant the price point. I've lived in several different countries and have been to salons of all sorts and for a small town and attitude like this, this is slightly over priced. Come when they have their specials. Disclaimer: I know I shouldn't run late but I'm generally a very easy going customer and I like to tip. So pissed off this time I left only $10 and left. Sorry to the girls. And yes I created an account just for this review. read more

This place is like heaven! My friend and I did the "Day for Two" and it was the best 5 hours I have had in a LONG time. We got 60min facials, 60min full body massage, mani/pedi, lunch, wine, juice, snacks, and great service for $210 a person. I highly highly recommend this place! read more

I moved to Pennsylvania, Lancaster from Virginia and it was really hard for me to find a salon that I trusted to color my hair since I already was comfortable with the lady I typically go to in Virginia. But after a few weeks of searching I came across this salon and I was more than pleased with the outcome! Also, I got 20% off for being a first-time customer plus they do a student discounts on top of that and my stylus, Zinnia, was highly experienced and and did an amazing job!! Highly recommend and I will definitely be back. read more

Had a couples massage this weekend. My boyfriend and I just recently moved to Lancaster and are looking for a new spa. The two of us both enjoy massages regularly together & alone. I really liked the fact that they are open on Sundays. They do require a deposit (20%) when scheduling a couples massage, I can't speak for their other services. We were greeted and escorted to the Spa where we were again greeted by a friendly face. The massages were great and the atmosphere was on point. *Here is why the spa did not receive 5 stars: They have two bathrooms where you change, but I really wouldn't consider it a locker room or changing area. The area they do provide to change is two bathrooms w/ a small area attached w/ lockers and small dressing table w/ some hair spray. Before our massages another couple came into change & it was incredibly awkward. When our massages were finished a mom & daughter went in to change before us so we had to wait awkwardly for them to finish. When they were finished we had to shuffle around each other because of the close quarters. It also would've been nice to shower off the massage oil after. read more

Beautiful salon offering the best gel manicures I've ever had. The space is nicely decorated and very relaxing, and the staff are friendly and welcoming. They have also been able to accommodate my schedule even when i didn't give them much notice. read more

I don't know how long I have been coming here for my haircuts, massages, and nail services. It is a great place in central pa that has amazing service and they know what they are doing at reasonable prices. I am fan of all their specials.. I don't think you can go anywhere else where they will offer if you get a mani you get a pedi for free. Everyone is super nice! I would definitely recommend this place for anyone wanting to change salons. read more

Love getting my hair cut and highlighted at Luxe! Betsy is my favorite with my short hair, but I've never gotten a bad cut there. Pedicures and massage are great too. Can't go wrong with any of their services! read more

I absolutely love LUXE. I have never had a bad experience, and my hair always looks perfect following my appointments. Customer service is wonderful, and their products are fabulous. Massages are the absolute best! The environment is really relaxing, and you can tell that the company strives off of making your day better. I also really like how they use natural products; it's a big selling point for me. And you cannot beat the student haircut price. Check out their website for more information: www.luxelancaster.com If you can, make sure you go. You will not be disappointed. read more

Absolutely wonderful experience! I was visiting my friend who lives in Lancaster and we went together to Luxe for a day of beauty! We signed up for a Swedish massage with hot stones, a mud wrap and then manis and pedis. Everything was terrific---from our massge therapist, Christine, to my nail tech, Alisha. They gave excellent treatments and we were very pampered by all the staff. After our massages and wraps, we lounged in our fluffy terry robes with a nice glass of wine. We could have had a lunch, but since we didn't, the spa was so nice to give us a cool goody bag filled with lots of sample products. I highly recommend this wonderful spa and I intend to go there again when I visit my friend. read more

As I am always trying to patron local business especially in Lancaster City, Luxe provides a relaxing getaway without traveling far. The salon side is bright and spacious, and the spa side is serene. Everyone is professional and the owners are visible. I am going on 2 years of being a client and not looking to go anywhere else! read more

I keep gettin reminders to schedule an appointment but I will NEVER go back again. I used a double take deal and had to use an inexperienced stylist. I had colored my own hair and he made fun of my "box" color. I wanted highlights only. He gave me tiny little highlights which you could barely see, then proceeded to convince me to use a toner which turned my entire head of hair BROWN and all but eliminated the highlights! Beware of their so-called deals. read more