Genuinely one of the worst businesses I've ever dealt with. Overpriced, incompetent, and completely…read moredisrespectful of their clients. They don't listen, they don't care, and they absolutely will use you as a test subject the second they feel comfortable enough to ignore your requests. For THREE years, they've consistently ruined my hair. Not once did I leave satisfied--and somehow still got charged around $400-450 (without a tip! - that's just base!) for results that look like a beginner experiment gone wrong. I don't even have long hair, which makes it even more ridiculous. Kole West is beyond rude--condescending, dismissive, and clearly uninterested in what the client actually wants. He just does whatever he feels like, then casually says "oops" while missing entire sections and completely botching the result. That alone should tell you everything. Dianna is just as bad--stubborn, defensive, and unwilling to fix mistakes. There is zero accountability here. He/they have sat on their phone searching how to do a simple hair style or cut and then ruins it regardless, why are they in business? Why should a hair stylist be watching how to videos - let alone be allowed on a phone during a clients hair they are paying expensive money for. Uneven cuts, patchy color, fried hair from over-bleaching--it's honestly impressive how consistently they get it wrong. It's like no one in that salon actually knows what they're doing. And yet they still have the nerve to charge premium prices and expect tips? For what--damaging people's hair and ignoring basic instructions? It took me until 2025/2026 to finally accept that this place is a complete scam. Never again. I will never spend another dollar here, and I strongly suggest you don't either. There are actual talented, professional stylists out there who respect their clients. This place is not one of them. If this business disappeared tomorrow, nothing of value would be lost. I'm not just disappointed--I'm genuinely embarrassed I ever trusted them in the first place. My sister and I now travel to Monarch & Misfit Beauty Co which is running beautifully! They don't overcharge, are reasonable and accountable, and are kind and always have us leaving with absolutely stunning hair! I suggest the drive! Run by a female named Ella. Support local small businesses who SUPPORT YOU! Not ones who are against you! I'd give this place negative stars if I could. Services Haircut, Hairstyling, Service not listed Requested style Requested for hair dye and cut but was never correct or what I asked for, and was always botched! Specialties Being rude, unaccountable, etc. Hair type Medium to shortish wavy/straightish hair Stylist Kole West and Dianna Allen They need new employees and staff, ones who know what they are doing - correctly.

I didn't want to say anything because for a while I felt alone in my experience…read more I came to Diana on a Saturday, 4pm, after work. The vibes seemed to be good and we started on my hair. I was NOT expecting to still be there by 10pm! I live almost an hour away and I had things to do the next day. She took the unnecessary time to curl and style my hair for photos, not taking into account the drive I had or how late it was. Not to mention the absurd price she charged me ($300 for multi dementional color/cut). I was floored when I heard that price, as I've never been charged over $150 for what I have done. There was also no mention of pricing beforehand and she doesn't charge by the hour (at least that's what she told me), but I guess up charging a new client is what you deserve for being 20+ years in the industry? Sorry your bills needed paid, but hell, so do mine! And the things I've heard about her and how she treats customer service workers-- just a yikes all around. I saw her work and really wanted to like her but after sitting with her for 6 hours I can say I'm steering clear. Unless you want to be up charged and talk politics half the time, I would advise to stay away.

What a wonderful experience. Beautiful studio, staff very friendly. I had a wedding at Eagle…read moreRidge today, I'm from New Jersey, so I booked a hair and make up appointment. London did an excellent job with both. Makeup was done to perfection, air brushing. Hair, loose curls. Highly recommend. Thank you Envy Studio and London.

I had an appt and waited 20 minutes after my appt time before they told me my stylist had an…read moreemergency and they can't find anyone else so they had to cancel. The receptionist didn't make any calls to indicate they actually tried hard to find someone else. They advertise walk-ins so this was very disappointing seeing as I had an appointment, and have a health issue that prohibits me from driving so I had to take a day off of work, work out a ride, and have an event tomorrow which is why I made my appt for that day/time. On top of that, I was not offered parking validation (which they normally do), so I ended up paying for no services provided.

Bianca has been doing hair for years, and God has blessed her with her New salon…read more I love the New look its has a Home like atmosphere which made me comfortable the moment i step in. She so kind and will put your personal belonging away and offer you a beverage from Wine to coffee , you truly will feel like a Queen . All her focus will be on you the CLINET the entire time, Which is why her hospitality is above amazing. Im all Natural so when i found out she only uses organic Hair Product that made me realize I'd Found my #1 Hair Salon . Bianca here to help restore your hair and keep it healthier each and every visit with a special touch of Style I couldn't ask for Nothing else . I will post All my Style of service because picture speak 1000 Words . !!!!

I love the staff here. Jimmy always does a great job on my hair. No where else has taken the time…read moreto listen to me and how I want my hair cut. Great prices and very clean studio.

I really love this salon and Neya is the best. There were the first salon that I let touch my hair…read morewhen i moved up to PA from Baltimore. I use to go to their shop in York but when they opened this location in Lancaster and Neya moved up there, I followed her up there. I travel from Lewisberry to Lancaster just for her. Neya was the first and only one to do my hair and I love what she has done. She does not use a press comb and grease. Neya makes my hair light weight and and gorgeous. She knows what she is doing and answers any questions i may have about taking care of my hair. She is funny too. Neya has worked in York and in Atlanta and even taught and train students. You may even see her teaching a student in to there a time or again. The studio is small but just the the right size for Neya and the owner, Ron to work in. You should really check them out.

I've been going to Town & Country Salon in Rheems for about five years now, and at first I really…read moreloved the haircuts I was getting for a really great price. Everyone who works there is incredibly nice and helpful, and I really loved the location and overall vibe of the salon. However, the stylist I usually booked appointments with left, and since then I've been occasionally going when I'm in town and booking haircuts with anyone who is available. Over 2 years, the several haircuts I've gotten have progressively gotten worse. For the first few instances, at least 5 inches of my hair were chopped after asking for 2. But the last time I went truly made me decide that I can never go back. This time, I asked for a trim and to freshen up my layers and was clear that I did not want to shorten my face framing pieces. The stylist chopped layers only on the left side of my head that were less than half of the length of my hair. This uniform layer was cut for the entire left front half of my hair. On the other side, the same thing was done for a slightly smaller section, but any blending of this layering was very choppy. The layers around my head are at some places shorter than the chopped section from the left side of my hair. On top of this, the blending is so choppy even when I keep my hair naturally curly/ wavy it's still very noticeable. I already had shorter hair, but now it barely goes past my shoulders. Also, after drying and styling my hair at the end, the top of the back of my head was still damp which ruined my blowout as it dried curly. This horrible and careless haircut will take months if not a year to completely grow out and fix. Truly considering chopping my hair extremely short since I have my sister's wedding in 2 months and have to wear my hair down.

Debbie was a great stylist and makeup artist. Throughout the entirety of the appointment, she was…read morepatient and talked out ideas for how I wanted my hair and makeup to look. She was also very nice and engaged throughout but not too much, which is always welcome! Thanks for a good experience.

Salon work is very pricey but the quality could be better, the vibe given off here is the…read morebusiness,prefers a wealthier clientele , not the average working class , seems like this business can be discriminating , towards race

Sherry did an amazing job cutting my hair! I showed her a few photos from Pinterest and she was…read moreable to cut my hair just like the photos! I love my new hairstyle!! She did a great job!! ‍

Do not go here. They completely ruined my mom's hair. The highlights we showed inspiration pictures…read moreright away. The stylist said she had 20 years and it's a piece of cake apparently. She completely ruined my mom's hair and gave her a tangy orange brassy color. We asked her to fix it. She put toner again and said that's the best she can do. Mind you multiple times including mid process she said she can do the inspiration picture. When I proceeded to tell her it's brassy and nothing like the picture, she said that's the best she can do and she missed dinner with her husband and kid - mind you while we are staring at my moms brassy ruined hair? Mind you I was there from 11:30 am until 5 pm and in the end she absolutely ruined my mom's hair and got it nowhere near the highlights she wanted. I gave her a piece of advice to next time refuse the service if she cannot do it. My mom paid over 200 for someone to play around and attempt to get the color she wanted. She then told us to leave and never come back again and started yelling and crashing out right after we paid. Absolutely disgusting. DO NOT COME HERE THEY DO NOT KNOW WHAT THEY ARE DOING! Absolutely disgusting people. DO NOT GO HERE. Also believe the other reviews when they say they're aggressive. They are extremely aggressive and unprofessional. Extremely low class behavior. Save your time, money, and energy. Most importantly save your hair.

Started seeing Li since Gladys retired and walk ins are pretty easy to get. Li is a sweet woman,…read moresometimes hard to understand, but very interesting to talk to. She's very knowledgable having been schooled in beauty in both China and the US. She brings techniques to the table that others don't use, and is very quick. She is the owner of the salon and her prices are very reasonable which is a key factor in why I continue to come here. The salon itself could use some sprucing up, it's generic and has alot of unused space. It'd like to see some decor or something done to elevate it a bit. What falls short for me is that Li is so fast that the experience feels rushed and not relaxed. Also because she moves so fast she sometimes wacks me in the head with the blow dryer and splashes water on my face at the shampoo bowl. Overall the entire process feels a bit rough. A few times I've left without being styled because "she didn't have time", or left not satisfied with the styling as it lacked volumn and product. She does give a solid, layered cut, and has reasonable prices so I'll tolerate the negatives.....for now.

Like this place for pedicure- very chill, laid back, atmosphere without being too business driven…read morew/ high pressure tactics & upsells. Never feel rushed or disregarded. No assembly line here. Angelica appears young, but will take direction & honor requests with little bit of prodding. She has calm, easy-going, no drama, energy. Find her to be cautious, but genuinely interested in doing a good job & focused on service not her phone or coworkers. Reasonably priced, decent selection of colors, comfortable chairs. Give Lisa's a try. Will continue to patron so long as service remains solid. My best pedi experience in area.

Gel toes are at a good price point, Jenny is amazing and gives a great foot massage as well as…read morebeautiful toes!