I am an African-American woman who has been to this establishment for years have never been treated…read moredifferent always respectful always nice. have recommended several people to go there. complained and they are awesome

I was asked at three different points what service I wanted, by the manager who answered the door…read moreand the tech. I said that I wanted a basic pedicure and even signed in with that selection on their check-in ipad. Then she handed me a color menu and I selected a color. I asked if they were normal colors and she said yes. She got the UV light out at one point and I tried to explaining to her: I do not want gel. I just want the basic because it's very difficult to get it off by myself after. I asked again if it was normal polish and she said yes. She didn't understand me maybe, which I can completely understand. Then they go to charge me and it's pedicure with gel which is an extra 15. I tried explaining that I said three different times that I wanted a basic pedicure and all that they said was "Sorry, There must've been a miscommunication." After my insistence a bit, they gave $5 off. It's very difficult to believe that it was a miscommunication when they were also trying to upsell me on every other possible service throughout my time there. I had to turn down a manicure twice, eye brow waxing three times and other pedicures that were double the price. The sticker price is not the price that you will get. They will try to upsell you and even sneak new prices in there. The actual person during my pedicure was lovely but I felt like she was put in an uncomfortable position.

I used to work as an esthetician, so I was really hoping for a great experience here. I left…read morefeeling disappointed, not because of the esthetician herself, but because the service did not match the price or the luxury feel I felt was advertised. The facial felt very basic. There was no steamer, the mask felt like a simple paper mask, and the rubber gloves made the service feel more medical than relaxing. What disappointed me most was what was missing: no neck or chest massage, no hand or arm massage, and overall very little of the relaxing "spa" experience you usually expect during a facial.  The esthetician herself was kind and professional; please note that she did great. My issue is more with the overall service and value from the spa. But honestly, the experience felt very basic for the cost.

I initially discovered face foundry from a yelp event and about a year later, decided to go back…read moreand get a membership! I consider doing memberships and other businesses that were a lower cost point, but I really enjoy the experience at face foundry and I think the cost is worth it. The aesthetician I've worked with the longest is Maddy and she always does an incredible job. I recently had a facial from Ellee as well, and it was great! I enjoyed the variety of services they offer and so far my favorites have been the hydra facial, the clean and natural and the Sculpt. With my membership I get a free add-on every month and I typically go for the enzyme mask which not only feels great but smells like chocolate. One of my favorite things about visiting face foundry is that they always offer a weighted blanket. I love to go at the end of the workday or the end of a long weekend when I'm exhausted and the weighted blanket helps me shake off any stress. So far, I'm very happy I joined this membership and added a little bit of 'treat myself' to every month. looking forward to my facial in September ! (:

I want to thank Jennifer for fixing my nails free of cost and cleaning somebody else's mess. I was…read morenot satisfied at all before, but she did a good job today! Thank you for your humility, and God bless you and your business always! I'm sharing pics of before and after!

Great outcome (in my opinion). But when I get removal service of gel, acrylic or dip powder, they…read moredrill off too much of my natural nail. I told them not to last time and they said that they need to (basically making excuses). It depends on the worker because when the younger guy did my nails he did a soak off to remove and it didn't damage my nail. But now my natural nails are ugly and my toe nails keep breaking. Attached is the picture of the current state of my nails after acrylic removal from them a month ago! :(

When I first walked in I was greeted by the owner or worker which made it an impressionable place…read more It was on a Saturday afternoon and I was able to get seated right away which was very quick. It was my first time at Victoria's and I got my eye brows cleaned up. She did a quick and quality job. My arches in my eye brows looked perfect and sleek. I will most definitely be back.

I really love this place! The threading team does an amazing job and is honestly the best around…read more That's why I keep coming back. One thing that can be frustrating, though, is that the shop sometimes closes unexpectedly with just a sign on the door, and the hours on Google aren't always updated. It would be incredibly helpful if hours could be kept current online so customers know what to expect before making the trip. I'm sharing this because I genuinely value this business and want to see it continue to succeed!

My nail tech did a great job, she was quiet and maybe not the most overtly friendly.. but her work…read morewas done well. I came on a Tuesday so it was not busy. But there was lots of seats and colors to choose from. extra charges for shaping but otherwise average/good prices! I would definitely come back here.

I have been going to Heiley for about 6 months or so and she never stops impressing me! She is…read moreextremely detail oriented and takes her time. She's kind, funny, warm and welcoming. The first time I came in she did a Full Builder Gel Set and since then we do fills. She's always up for creative designs and will deliver exactly what you want every time. Outside of Heiley the spa is super clean and organized and everyone there is very kind. Thank You Heiley for being so incredible and I'll see you in a few weeks!

Consistently great results, great owner…read more I've been a client for a couple years, and have no plans on stopping.

Like the other review, I too found Kosmos on ClassPass and I'm so happy I did. First note- wasn't…read morethe easiest for me to find. There's some written notes on the window which is how I found the location! The facial was in its own, cozy room and lasted the full hour. I tried the custom facial which started with a typical cleansing of the face. She then let me choose between a dermaplaning or microdermabrasion service. I chose the microderm and it was fabulous. We ended with a full face mask and an arm and hand rub. Part of the wet mask did get in my hair but she was good about helping to get it out as I laid there. Was a great experience and can't wait to go back!

I have been coming here for a while to get my eyebrows wax. The service has always been excellent…read moreand my eyebrows were designed exactly as I wanted. Pricing is reasonable. I highly recommend coming here for your next eyebrows design!

Great service and LOVE my, Lash Lift treatment with Tint! I…read morewill definitely be back for more services... Thanks, CiCi aka Crystal

Needed a quick place to get my brows down and was very satisfied with the result! They maintained…read moremy shape and took the time to clean up what was needed :) Apple Maps says it's next to the Starbucks and it's in a little kiosk across the street.

I stopped here after work and my eyebrows and upper lip have never felt smoother! She did such a…read morethorough job and my eyebrows look the best they ever have from threading