Lara has been doing my lashes for years. I recently had a lash lift and tint as well as an eyebrow…read morelamination and she was great. highly recommend.

Kristi was so awesome! She asked me how long I wanted my lashes and how I wanted them to look. She…read moretotally understood what I meant between glammed and every day. She hit a wonderful middle. It didn't hurt at all and she made it fun with great conversation. She explained what she was doing and kept checking in with me to make sure I was comfortable. Plus, you can wear them in the water -- yea! I absolutely love them!

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

First time visiting and of course was a little nervous. It's been like 20 years since trying to do…read morea full wax and I'm a wuss. But Katie was great. She communicated the whole way through the process and kept your mind off of it as much as possible. I used a cream an hour before the wax which is supposed to help numb ya up a little. Not sure if it worked or not haha but maybe? First times always the worst and I'm going to try again next month to see if I'll wanna keep it up!

I recently visited Hello Sugar for a Male Brazilian wax, and I must say, my experience was nothing…read moreshort of exceptional. From the moment I walked in, the atmosphere was welcoming, clean, and professional. The staff was friendly and made me feel comfortable, which is essential for such a personal service. Katie was my esthetician, and she was absolutely fantastic and very easy to talk to. Her professionalism and expertise were evident from the start. She took the time to explain the process, answered all my questions, and made sure I was at ease before beginning. Her technique was precise, efficient, and surprisingly gentle, making the experience much more comfortable than anticipated. What really stood out was Katie's attention to detail and her ability to make the entire process as painless as possible. She was thorough, ensuring every area was perfectly done, and her communication throughout the session was excellent. It's clear that she has a lot of experience performing waxing on men, and her confidence and skill made all the difference. The results were exactly what I hoped for--smooth, clean, and long-lasting. I left feeling very satisfied and will definitely be returning for future appointments. I highly recommend Katie at Hello Sugar if you're considering a Male Brazilian wax. She's a true professional who can deliver top-notch service with care and precision. Thank you, Katie and Hello Sugar, for such a great experience!

Another exceptional service by Bethany, I usually see my girl Jessenia but unfortunately our days…read morehaven't aligned and got to try out a new girl I really enjoy. The place is always clean and the ladies are always professional. Prices have gone up quite a bit which I don't think is necessary because they were already on high-end price range. I would understand if they were offering extra services like complementary tea or water at the front desk, but since there's nothing extra, I don't believe they should keep raising the prices.

Like most EWC locations, I had a great experience here! Plenty of availabilty, as well as parking…read morein this strip mall. Next to lots of fast food and boutique eateris if you're looking to combine errands. Front desk was friendly and communicative. My waxer Danielle was approachable and conversational. It's right down the street from my chiropractor, which is perfect.

Soft hands! VERY fairly priced!…read more In & out service! Very Clean environment! Did an excellent job!

First and last time coming here.. I had a terrible experience here. The young woman rushed through…read moremy eyebrow service in less than 7 minutes, despite me clearly asking her not to make them thin. Not only did she completely ignore my request and shaped my brows extremely thin, but she also cut me on both sides in the process. My skin was left irritated and my eyebrows look nothing like what I wanted. Very unprofessional and careless service. I will never be coming back here again. & they out the thread in their mouth- this is a hygiene issue.. where I've gone, they usually have a necklace so that they saliva isn't getting on the thread. When she saw me bleed she just gave me a napkin.. didn't apologize or disinfect, and she charged me full price.

Beautiful Iridescent Cre8tion "Seashell" (CR16)! Exactly the color I wanted for the winter…read moreholidays! After a yellow gold skin color match fail last night in Boulder, I came to my local salon for a Beautiful Iridescent Cre8tion "Seashell" (CR16) manicure with Jenny, that is exactly the "white gold pale pink" color I wanted for the winter holidays! I've been coming here for years, for my mani / pedis with Nhi, Jenny, Kim, and Anh, and will continue doing so!

Place is clean and Kim is the best. Easy to reserve a time. Prices are competitive. Highly…read morerecommend it.

I have been seeing Stacey for more than 5 years now, and I am so excited about her new studio! Not…read moreonly is she EXCELLENT at what she does, she is professional, friendly and fun. Her suite inside the Phenix Salon is very clean and comfortable, and her equipment and wax are all top notch. Scheduling appointments is a breeze online, but Stacey is always willing to adjust her schedule to accommodate those last minute "I-need-a-wax-emergencies"! Her prices are fair and she will have you in-and-out in record time. She is the best!

I have been going to Stacy for all my waxing needs for years. She is great! She has a gentle touch…read moreand is the best in the biz.. She always makes me feel comfortable and relaxed. Which is not easy to do when you are getting hair ripped out. :)

Daejiah was amazing for my first Brazilian wax! She walked me through everything and made me feel…read moremuch better through the whole process. It was also super cute inside. Will definitely be back and recommend to everyone!

Booked a last minute eye brow appointment and will definitely go back! They were so kind and my…read morewaxer was patience and professional. She was open to feedback about me wanting them trimmed more and overall had a great experience

Ms. Chere was so wonderful! She made me feel comfortable the entire time and created a very…read morerelaxing space. The wax was great and I tried a yoni steam which was also a great, calming experience. 10/10 recommend.

I have been seeing Chere for a little over 2 years and she has never failed me. I have received…read morewaxes, steams, vajacials, facials and products from her. As a massage therapist myself I can be picky with who I let touch me. Her place is beautiful, her soul is amazing and her energy is contagious. I would recommend her again and again.